Name: Mr.

Peter Joseph Henningsen

Address: 5 Evergreen Circle
DeKalb, IL 60115 USA
Home Phone: 815-787-6480
Cell Phone: 630-605-5746
Preferred Email: phd760ba@westpost.net
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Employment History:
12/2005 - 08/2008
AT&T Services, Inc., Hoffman Estates, IL USA
Senior Systems Analyst /Infomation Technology
Hardware: UNIX -IBM RS/6000 platforms
Software: AIX/OS 5100-5300.06,HACMP, VCS Cluster(fail-over)
Efficiently performed Operating System level upgrades/migrations on midrange AIX
systems; Organize and plan work in order to meet restricted application schedul
ed enabling client organizations to resume work schedule and access database, fi
nancial records, web pages, etc. (On 98% production servers.)
Perform Tier-2 Support for AIX -IBM Production Team on Marcell Watsons Sr. Tech.
Directors group (600 nodes)by providing assistance to System Administrators and
users on technical issues pertaining to AIX UNIX. Utilize advanced technical
skills in order to resolve problems. Lack of service can have wide ranging repe
rcussions on systems that support applications such as IVRs or online DLS orderi
ng. Refine/design technical needs of enterprise systems, working directly with c
lient application groups (CCHL, CCTP, DASHBOARD, LightSpeed). Continuously
researched knowledge base to improve my 25-plus years experience as a UNIX Admin
istrator working as a (Sr. Systems Analyst). Completing timely software updates
for security and operating system patching.
Supporting Customer Care and Billing, and call center application projects like
EMAS, CCTP/IVR, MQSeries, Websphere, w/Oracle database interfacing. Work closely
with Project Managers on VPMOs and assisted SI (system intergration) group in
creating new/improved servers to their GO LIVE!, point.
Working rotating shifts (1st,2nd,&3rd) (night/weekends) as needed.
01/2002 - 11/2005
SBC Services, Inc., Hoffman Estates, IL Systems Analyst
Hardware: UNIX HP/Midrange - Superdome servers
Software: HP-UX 11.00 Release operating systems
Supporting SBC Services Inc., Call Center applications for dev./test and prod. s
ervers, located in corprate data centers and non-supported call centers for Sr.
Tech. Director Steven McCoy, ITO Group.

12/1999 - 12/2001
Ameritech Interactive Media Service, Chicago, IL
Contract/MANPOWER
Hardware: Dial/ISDN/DSL -Redback Routers, SUN/E4000/Sparc 5-20
Software: FW-1,Legato/backup,Solaris_2.[5-6],Browsers Netscape_4.7/EI5.x
ISP Tier2 Support with Ameritech/SBC Internet Service using a Remedy database wo
rking multiple issues supporting DSL, ISDN & standard dial-up users. Feature/Tro
uble reports via Remedy tickets with other ISP support companies (AADS/ADSL,Deci
sion-One,Netrex/ISS & UUNet). Resolving internal and network issues in a very mo
bile, real-time environment on all shifts - 24/7.
09/1997 - 11/1999
United Chambers, Inc., Naperville, IL USA
Senior Network Administrator
Hardware: AS400e,Cisco(2500/4700/5200),PCs,UNIX -SUN/E4000,Server/Client.
Software: Apaphe3.1Web/Server, Firewall-1,Legato/NetWorker, Netscape/EI4.0, NIS(
YP)/DNS,PCNFSPRO (All with root access)
Perform LAN/Oracle/UNIX tasks for a life/health insurance company.
- Manage 24 hours/7days a week backups on two Solaris UNIX jukeboxs (-10_bay E
xabyte & 28_bay_Q7/DLT)
- Part-time telecommunications administrator (Harris 20/20 Switch)
- Add Cisco 4700 Router and PIX FIREWALL to our WAN in June, 1998,
changing every IP address in the company.
06/1994 - 09/1997
Recon Optical, Inc., Barrington, IL USA
Senior System Administrator
Hardware: AXIL,HP,IBM,SGI,SUN,NT/PC,Tadpole Notebook,Client/Server workstations.
Software: Anvil,Ansys,Cadre,C,NIS,Mentor,Mechanica,MRI,PRO/E,HP/Vee,Xilinx
UNIX/NT: SUN 4.1.3,Solaris 2.[4-5],IRIX-6.2,NT/3.5.1 (Tektronix/WinDD)
Performing multiple CAD/LAN/UNIX Administration tasks managing a million dollars
worth of hardware & software for ROI Engineering Group of approximately ~50 peo
ple.
Remotely managed an office (CAD/LAN/UNIXSun/SGI)/print_server/plotting) that I h
elped supply and setup in Huntsville, AL.
02/1993 - 08/1993
MOTOROLA, Schaumburg, IL USA
Contract/TAD Technical Services
UNIX/Hardware: Sun/OS 4.1.3(1), HP-UX/Apollo Workstation(9)
LAN: Motorola/Altair, NOVELL/TenBaseT, AppleTalk, NIS+
CAD: Cadence/Valid,PRO/E,Mentor/ME30,HP/MDS (Micro_Design_System)
Performed multiple UNIX administration tasks:
Install hard drive, mount new file systems, networking CAE workstations & CAD to
ols. Install/configure new printers/plotters:
HP-III/si, DJ650/C & Tektronix Phaser PXI Color ...
Using PostScript & HPGL2 Lang and UNIX lp (shell)interfaces.
01/1988 - 12/1991
AT&T Network Systems, Lisle, IL -Senior Technical Assistant
Hired on contract initially but one month later hired full-time
General Purpose/UNIX Support -Information Movement Management Group Primary Supp
ort: EXPTOOLS,POST/Email (AT&T personnel updates),RJE/LP/print, UUCP (AT&T natio
nal/international file transfer)
NSC Help Center: LAN/ISDN 9voice/data), UNIX, DATAKIT 9tm, RJE/NJE print PC Supp
ort: AT&T Mail/Access+, WordPerfect, ProComm, Harvard Graphics UNIX Hardware: VA
X-8650/RnD UNIX, 3B20, 3B2s & IBM
10/1978 - 12/1987
AT&T Bell Laboratories, Naperville, IL USA
Contract/TAD Technical Services
TAD Technical Services - Contract Assignment:
AT&T Bell Laboratories, Naperville, IL May, 1982-Dec, 1987
Support-EDS (TSO/TSS)/SysCAD Hotline for 600 AT&T engineering customers (circuit
pack designers). Tested UNIX/TSO/TSS operating systems, CAD software issued mon
thly usage reports to AT&T management for the following:
- MR/TRs (open-close change-request/trouble reports
- Hotline Calls (subject, resolution, total calls)
- Usage Reports (commands: CAPTURE, EDIT, MODEL etc.)
Created customized prototype boards on CAD/CAM tools EDS/MODEL,
SysCAD/Plato for AT&T Network Software Centers SuperFastTrack Systems
Strom Engineering - Contract Assignment:
AT&T Western Electric, Lisle, IL Oct., 1979-May, 1982
AT&T Bell Laboratories, Naperville, IL
Update drawings w/CAD/CAM, microfilm/vault apparatus drawings for distribution t
o field customers. Inspect/proof-read mechanical drawings,issue photo artwork, s
ubmit to Engineering Records Department. Monitor customer switching labs for wit
s-fits/quality control for new labs/field customized circuit packs.
EDUCATION:
College of DuPage, Glen Ellen, IL USA:
- CETA classes -Construction/Engineering/Arch. drawing
Wheaton Central High School, Wheaton, IL USA
- Major: Art, Accounting, Electonics, Math,
(Soccer 3rd in State -1974)
MILITARY EXPERIENCE:
USMC Reserves, Glenview NAS, IL. USA: (Vietnam era veteran)
DATE: 10/1974 - 10/1991
- E7 (Staff/Sgt.) Engineers/Heavy Equipment (Operator/Mechanic)
Administration/Logistics NCO supervised Marines in Motor Transport section, supp
orting McDonnell/Douglas C130 Re-Fueler Squadrons. Supervised lower ranks and wr
ote yearly fitness reports.