Rodrick Cowan

625 Mohican Drive

San Jose, CA 95123
(408) 578-8678
rcc263f4@westpost.net

Noteworthy Qualities
* 20+ years experience in Business Applications: Warehouse Management, Order Man
agement support, Service Management, Spare escalations, Transportation and Distr
ibution, Production Project, Planning, and Inventory application assessments.
* Acquired progressive responsibilities in all phases of Business support and re
porting
* Successful SAP R/3 system implementation Warehouse Management and Materials Ma
nagement.
* Implementation and managed complex activities such as JIT, MRP, TQC, Demand Fl
ow Manufacturing and others.
* Successfully completion of cross-functional project teams implementation of po
licies and procedures that ensure adherence to QSR, ISO, DEA, FDA, DOT, IATA and
other business regulations.
* Expert understanding of Microsoft operating systems applications as well as ot
her software packages.

Professional Experience
Rod's Home Repair - San Jose, CA 2004 - Present
Handy Man Specialist and Owner
* Light construction and home maintenance
* Small repair jobs and home remodeling
* Decks and fences repair
* Clean decks, fences, bricks and concrete (Power washer)

APN Software Services Inc.

Siemens Ultrasound Division, Mountain View, CA 12/2005 - 09/2008 Three Year Cont
ract
Order Management Analyst
* Implementation and management of third party vendors on ultrasound medical ins
trument and current unit refurbishment process. Enhancements of current internal
procedures and SAP fundamentals to meet business operation requirements and cus
tomer's needs.
* Reduction and preventions of DOA's and missing system platform options by deve
loping advance booking rules for Order Management.
* Maintain complex reporting as Sales bookings, factory revenue and new product
platforms with performances goals and financial benchmarks.
* Overview Service Spare escalations and work with the Materials Organization to
prioritize and advice on best fulfillment practices to meet service goals. Re
duction of spares escalation of over 300 customer backlog orders to manageable 5
- 15 orders in backlog. Received Above and Beyond Recognition Award from Sieme
ns for achieving this backlog reduction goal.

Lam Research, Fremont, CA 2004 - 2004 Four Month Contract

Material Project Specialist
* Responsible for providing a worldwide method of improving customer requirement
s to the best possible date.
* Respond to expedite requests within 48 hours of receipt for Spares Escalations
and rescheduling of SAP STPO to provide the earliest available supply for a cus
tomer globally, utilizing consignment inventory, global warehouses, Logical plan
ts and MRA's return process.

2Wire Inc. , San Jose 2004 - 2004 Six Month Contract

Inventory Analyst
* Maintained and coordinated domestic and international shipments of home portal
s for engineering, development, QA and QC testing and to customers from the corp
orate facilities.
* Responsible for the receiving department activities and to assure purchase ord
er and inventory accuracy within the production and expense material using the c
orporate PeopleSoft system.
* Resolve any issues with inventory, distribution, departmental activities using
PeopleSoft, Microsoft, FedEx, UPS systems etc.

Dade Behring Inc., Cupertino, CA 2000 - 2004

Materials and Warehouse Supervisor
* Management of several warehouses including materials with special requirements
such as chemicals, chilled, frozen, controlled substances, and hazardous materi
al, as well as Distribution, Receiving, Raw Stockrooms, RMA inventory and Mail R
oom facilities.
* Responsible for company fleet vehicles and interfacing with all affiliate trac
king schedules including safety, maintenance, & cost efficiency studies.
* Responsible for all warehouses, stockrooms, mail rooms, safety training, proce
dures, equipment, material handling and personnel training.
* Responsible for maintaining and updating interdepartmental procedures to meet
audits, company and government requirements with in my control.
* Successfully improved Inventories in all areas to greater than + 99% accuracy
level.
* Successfully resolved issues with personnel, inventory, warehousing, distribut
ion and audits.
* Continued support to SAP Warehouse Management and Material Management.
* Successful implementation of AMAPS Warehouse Management, Process procedures an
d training.

H.L. Yoh Company 1998 - 2000

Business System consultant
* Successfully completed the implementation of SAP/R3 Warehouse Management, Proc
ess procedures and training for Microscan's Sacramento Distribution Center in We
st Sacramento, CA.
* Supervised consolidation of Finished Goods Inventory transfer from Dade Behrin
g's Mountain View, CA, Distribution warehouse faculty to Microscan's Sacramento
Distribution Center.
* Key member on Microscan's installation core team to process map, scenario test
, troubleshoot and solve SAP configuration problems for procurement and finance.
Provided SAP R/3 Material Master and Warehouse Management support and troubles
hooting for the Distribution Warehouse.
* Complete evaluation on the use of B2B E-Commerce electronic catalogue buying p
rocess. This effort included product evaluation, cost estimates and quantificati
on of benefits to the company. Streamlined Purchase requisitions, traditional pu
rchasing transactional process and yielding improved system reporting records an
d documentation to support financial controls. The implementation of B2B E-comme
rce in Purchasing reduced the previous requirements of indirect buyers.
* Core team member to consolidate Westwood instruments an eastern division in Bo
ston, MA. The project was to re-distribute Westwood's manufactured instruments,
inventory and other product lines between two existing working divisions on the
east coast, plus reduced excess inventory by 90%. I was honored to receive an a
ward for this accomplishment.

Syva Company, Mountain View, CA 1981-1998

Master Scheduler and SAP Coordinator MM, WM
* Master Scheduler with responsibility for all manufacturing and supervisor of t
he planning department daily activities.
* Launched new products and product upgrades into the master schedule (MRP) per
marketing forecast and responsible for all planning departments daily activates.
* Implemented safety training procedures, Inventory application assessments and
personnel training within the warehouse and planning department.
* Responsible for effective administration and complex procurement activities th
roughout Production, Inventory Control, Purchasing and Master Scheduling functio
ns.
* Responsible for Logistics warehouses control, offshore warehouses and Producti
on methodologies.
* Developed Manufacturing and Business plans for new Production products and OEM
products to reduce manufacturing costs and to ensure timely product delivery th
at conforms to all compliance and quality requirements.
* Senior core team to evaluate Logistics outsourcing and Supply Chain solutions
to third party providers (Inventory consolidation) with recommendations for stre
amlining operations and divisions.
* Coordinated products lines for Customer Service, Field Engineers, Distribution
, Supply Warehouses, Purchasing and Customer sites.
* Supervised the closure and consolidation of a California Instrument manufactur
e division and the implementation and migration support of a new Instrument manu
facture division in Boston, MA.
* SAP R/3 V2.2 Core Team for implementing Material Management, Warehouse Managem
ent and Sales Distribution.
* Trained Management Staff and Subordinates on SAP/R3 Materials Management and W
arehouse Management functionalities.
* Senior Business and technical system support to the Xerox Legacy system.
Education
* Deanza College - ISO 2001:2002 Audit training.
* Foothill College - APICS Manufacturing Education
* Foothill College - Master Production Scheduling & Forecasting
Production Activity (Shop Floor & Capacity Control
)
Material Requirement Planning
Total Quality Control
Just-In- Time Manufacturing
â⠬¢ HIPAA College â⠬â Hospital & Clinic Staff Members
* SAP R/3 Training Class in Material Management, Warehouse Management and Sales
Distribution Detailed training, Foster City, CA
* SAP Certificates and continuing experience in implementation and support of th
e MM and WM Module, Foster City, CA.
* SAP Certificates in Procurement Processes, Invoice Verification at SAP Trainin
g &Education center in Philadelphia, PA.
* SAP Training FI, CO, and Discrete Manufacturing, Foster City, CA
* SSIconnect, Customized Reporting Training, Sunnyvale, CA
* Purchasing on the Internet Training by Brian G Long, PH.D., CPM in Fremont, CA
* Wilson Learning - Working in a changing Environment