Cherry Hill, NJ 08034 (856) 667-5414 home (856) 938-4944 cell jmdcfd2c@westpost.net Objective: To truly be an asset to a company were I will utilize my skills and experiences to reach my full potential HR & Office Skills: HR Policies& Procedures Staff Recruitment & Retention Payroll & Benefits Administration Labor Laws Orientation & On-Boardin g Mediation & Advocacy FMLA/ADA/WC/HIPAA Training & Development Employee & Customer Relations Harassment Awareness Performance Management Cash Reconciliation EEO/Affirmative Action
Technical Skills: Outlook Express SignRiter MS Word Document Direct MS Excel Coin Counter PeopleSoft Coin Wrapper & Crimper Odyssey Tellermate SSG IBM Cash Register Experience: Sears Essentials Marlton, NJ Human Resources/Office Manager 09/27/2005 to 05/29/2010 * Supervised and coached Office Associates on cash office, account maintenance, data entry detail, mail, and miscellaneous office work processes: performed office activities as needed. * Maintained working knowledge of applicable federal, state, and local employment laws and ensured awareness and compliance throughout the store: administered HR policies and processes for compliance, escalating issues to store management when necessary for appropriate action. * Supported recruitment for hiring all hourly positions in the store, maintained awareness of hiring needs through affirmative action to build a diverse team of qualified candidates. * Participated in the associate selection process using hiring tools, assessments and interview guides. * Maintained integrity of employment transactions through timely and accurate processing. * Facilitated all hourly new hire orientation and coordinated training. * Prepared work schedules for office team members as budgeted. * Performed payroll processing for hourly associates ensuring the accuracy of hours worked and earnings entered. * Partnered with HR Consultants at the Associate Service Center to resolve policy, compliance and associate issues. * Identified opportunities for improvement and planned retention actions to help reduce store turnover. * Proactively monitored online training completion: conducted training on new policies, procedures, and initiatives. * Coordinated and monitored the hourly review process for completion. * Demonstrated success in fostering a strong work ethic with a diplomatic, respectable, empathetic management style. Kmart Marlton, NJ Human Resources Manager 04/24/1988 to 09/26/2005 * Prepared and maintained associate confidential record folders in accordance with company policy. * Completed associate registration and facilitated orientation for all newly hired associates. * Accurately keyed all required associate data changes in a timely manner. * Coordinated and closely monitored computer based training for all associates providing guidance when needed. * Conducted interviews for associates applying for entry to mid-level hourly positions, coordinated and participated in interviewing for upper level positions with other members of management. * Prepared weekly work schedules for up to 120 associates, providing maximum allowable coverage while adhering to strict salary budget constraints. * Participated and assisted in the preparation of store meetings. * Assisted the management team with the coordination and completion of associate annual reviews, training programs, associate recognition and corporate rewards programs. * Treated all fellow associates and management fairly, professionally, and with respect, maintaining their trust and strict confidentiality as required in the critical role of liason. * Performed payroll processing for hourly associates ensuring the accuracy of hours worked and earnings entered, abiding by store policy and state laws. * Maintained the associate lounge, training room, and bulletin board areas . * Assumed responsibility of managing the layaway department, and supervised the checkout area as needed to provide superior customer service. Education: Rowan University Glassboro, NJ Bachelors Cherry Hill High School East Cherry Hill, NJ Diploma, Honor Roll Graduate Awards: Associate of the Month Awards Associate of the Year Award Superior Customer Service Awards 10 Year Perfect Attendance Award Best in District Computer Based Training Award 100% Employee Vouchering Award (Pierce Kennedy Hearth) Suggestion Awards from Corporate Office References: Available upon request