1416 W Walton | Chicago, Illinois 60642

C: 773.459.3435 | ewe1debe@westpost.net

SALES, CONSULTING & PROJECT MANAGEMENT

- Proactive and innovative business professional with a demonstrated record of a

chievement in developing key business initiatives and forging productive relatio
nships to drive growth and opportunity.
- Serve as a proactive business partner to clients to identify needs, and fulfil
l all aspects of business development and management. Collaborate with people fr
om diverse corporate and cultural backgrounds to build consensus for the adoptio
n and implementation of new ideas.
- Leverage leadership skills to drive a focused team effort to meet small- and l
arge-scale deliverables and ensure project / product success. Support an environ
ment of accountability to achieve team and business goals.
RELATIONSHIP MANAGEMENT

Resourceful, creative, and deadline-focused manager proven to uncover needs and

provide lasting value to customers / clients. Extremely driven with a deep under
standing of business processes, and the ability to implement operational efficie
ncies. Proactively foster productive and collaborative relationships predicated
on trust and commitment to goal achievement. Readily assume increased levels of
responsibility and learn new concepts quickly in fast-paced, demanding environme
nts. Problem solver who seeks creative solutions to avoid escalations and optimi
ze satisfaction. Easily adapt to change. Passionate about building positive rela
tionships with clients, vendors and team members that bring about growth and mut
ual business benefits.
EXPERIENCE HIGHLIGHTS

- Consistently ranked top 10 in sales while working and attending graduate schoo
l full-time.
- Promoted from leasing agent to manager within 2 years of a 5-year path.
- Researched and selected music used in national advertising campaigns.
- Increased membership retention by 5%.
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PROFESSIONAL EXPERIENCE

THE APARTMENT PEOPLE Chicago, IL 2003 Present

A privately held apartment rental service with 100+ employees
Agent (2007-Present; 2003-2004) Lead client relationship management and direct
consultative continuing sales for ChicagoOs largest apartment rental service. Le
asing Manager (2005-2006) Established key relationships with staff, colleagues,
apartment owners, management companies, and clients. Oversaw diverse team of ov
er 85 independent contract leasing agents while providing tactical coaching, and
guiding all sales and pipeline efforts.
- Exceeded 50% conversion benchmark, often reaching 70%, through improved agent
/ client relationship management.
- Achieved top 3 sales ranking; consistently finished in top 10; handled higher-
end clientele.
- Promoted from agent to manager after 2 years of a normally 5-year path.
- Generated sales growth and increased revenue by providing leadership, directio
n, training, new business development, and staff performance management.
- Served as communications liaison for all company departments including sales,
landlord management, listings, processing, and accounting.

LEO BURNETT WORLDWIDE Chicago, IL 2009

A full-service, multi-national, advertising and marketing firm; owned by French
conglomerate, Publicis
Music Consultant Assisted head music producer of Jira Studios as part of on-goi
ng, year-long internship. Collaborated with high-level clients including Blockbu
ster, McDonaldOs, State Farm, and Black and Mild. Researched, analyzed, and sele
cted media and music to meet brand marketing needs. Ensured timely project deliv
ery under high-pressure deadlines.
- Selected piano instrumental for All State commercial receiving national airpla
y.
- Facilitated creative process through interaction with art directors, producers
, and copywriters. Translated complex, big picture requirements into smaller, ma
nageable partsNsystematically executed to achieve project / client goals.
- Provided consumer insight and enhanced level of brand innovation through choic
e of music selection (hip hop overdub) for McDonaldOs campaign.
AMERICAN SOCIETY OF COMPOSERS, AUTHORS AND PUBLISHERS (ASCAP) Chicago, IL Summe
r 2008
An American not-for-profit performing rights organization
Intern Researched and recruited new talent. Managed client relationships, proje
ct development, registrations, documentation, and implementation.
SCORE! EDUCATIONAL CENTERS Chicago, IL 1999 2002
A leading provider of after-school learning programs and tutoring for grades pre
-K thru 10; now owned by Kaplan, Inc.
Center Director Directed day-to-day operations of franchised learning center in
cluding sales, marketing, and customer service. Responsible for leading the prof
essional development of staff of 15, and achieving corporate sales goals. Identi
fied new business opportunities, and taught up-selling and cross-selling techniq
ues. Held regular team meetings, mentored colleagues, recognized top performance
, and improved employee morale. Led the integration and controlled allocation of
resources (budget in excess of $500K) including personnel recruitment, training
, and promotions. Full P&L responsibility.
- Generated 5% increase in membership retention (from 88% to 93%) through stream
lining operational efficiencies, and providing improved customer service.
- Exceeded corporate revenue goals each year. Consistently ranked #1 in sign-ups
for Chicago area.
- Initiated lead tracking system; increased attainment from 1 in 4 to 1 in 3.
- Grew membership to capacity through development and implementation of grassroo
ts marketing efforts. Networked through local school districts (parents and teac
hers), principals, community contacts, and area businesses.
- Served as company sales trainer for incoming directors. Hosted new hires for 1
-2 weeks at a time to provide guidance in center operations and management.
- Developed 95%+ of own staff into center directors. Participated in formal ment
oring program.
EDUCATION & PROFESSIONAL DEVELOPMENT
COLUMBIA COLLEGE CHICAGO, Chicago, IL, Master of Fine Arts in Arts, Entertainmen
t and Media Management, 2009
UNIVERSITY OF KANSAS, Lawrence, KS, Bachelor of Arts in English Literature, 1999
Computer Skills: Microsoft Office Suite