GREG A. PICKETT Email: gpee730e@westpost.

net
6362 South Emporia Circle Cell: (303) 748-4023
Englewood, Colorado 80111 Residence: (303) 771-6325
INFORMATION TECHNOLOGY MANAGER ANALYST & CONSULTANT
SENIOR NETWORK ENGINEER
Accomplished senior technology manager offering 15+ years of
demonstrated career success developing and executing operationally
strategic IT systems to promote organizational growth and optimal
utilization of emerging technologies. Extensive experience leading
operations for Technology and Business Development within a diverse
range of industries. Results-oriented professional, recognized for
taking on major initiatives, adapting to rapidly changing
environments and resolving mission critical issues to ensure bottom
line success. Practiced in successful development and management of
business critical information systems and telecommunications
networks.
QUALIFICATION HIGHLIGHTS
*
Project Planning, Execution and Leadership
*
Best Practices Implementation
*
Change Management and Analysis
*
Local Oracle and MS SQL Server databases; HP/UX, Microsoft, Linux
and Novell architectures.

Responsible for day-to-day personnel management including

interviewing, hiring, firing, promotions, recognition, timesheets,
performance plans/reviews, leave requests, team project assignment
and management, IT metric tracking and reporting, procedures and
technologies.

Technical Business Analyst assigned to WAPA's Electric Power

Training Center in Colorado and Western Liaison Office in Washington
D.C.

PWT IT INFRASTRUCTURE MANAGER October 2008 to August 2009

Plan, organize, and manage 10 person staff and overall operations to
ensure stable operation of WAPA IT infrastructure. This includes
developing, maintaining, supporting, and optimizing key functional
areas, particularly server infrastructure, data communications, Cyber
Security and desktop systems.
Schedule and direct activities to resolve hardware and software
problems in a timely and accurate fashion.Primary management focus
is on the implementation and usage of the WAPA data infrastructure.

Oversee management of the data centers, technical service centers,

NOC, production scheduling and computer systems operations. Direct
maintenance and support of all computerized systems; information
processing equipment, and software for the acquisition, storage, and
retrieval of information.

GREG A. PICKETT gpee730e@westpost.net Page 2

Denver Phone Company, Wheat Ridge, Colorado

Leading distributor of Mitel business-telecommunication systems.
MANAGING NETWORK ENGINEER, VP OF IT September 2007 to September
2008
Performed multifaceted role as senior level IT executive overseeing
newly created information technology division. Actively managed
numerous concurrent client technology support contracts while
maintaining ongoing effort to obtain new engagements. Tasked with
ensuring system continuity and optimal uptime for large end-user
population. Responsible for functional areas of hiring, training,
mentoring, performance appraisals and career development for
division. Frequently traveled to client offices to facilitate
installation of technology systems and to collaborate with clients to
discuss opportunities to improve processes. Decision-making authority
for all Change Controls. Performed diverse roles as Network Engineer,
VP of IT and Salesperson.
*
Spearheaded development of commercial IT business division from the
ground up, providing overall vision, business plan and project
direction.
*
Effectively completed projects requiring move of users to new office
locations, building servers, testing applications, verifying
connectivity (LAN, WAN, Remote and Wireless). Ensured all required
systems were in place and functional within 30 days.
*
 Facilitated growth of division while developing new client contracts
*
Directed full cycle implementation of TigerPaw CRM systems to manage
work order service documentation, collaboration and global calendar.
*
Actively tracked reports and maintained server and network uptimes
of 99.9% or better.
S. A. Miro, Inc., Denver, Colorado
One of Colorado's largest, employee owned Consulting Civil,
Architectural and Structural Engineering Firms
MANAGER OF INFORMATION SYSTEMS October 1998 to September 2007
Oversaw daily support of servers, hardware, software, remote access
and email in addition to contributing expertise for sound decision
making on future of technology at firm. Optimized multiple LAN's and
WAN's using performance reports and monitoring applications in a 24x7
environment. Managed backups for 1.5 terabytes of data.
*
Effectively designed disaster recovery and network security
frameworks used in three regional offices. Task included full
implementation and testing of design.
*
Successfully streamlined and consolidated networks and systems.
*
Initiated multiple server, storage system, firewall and VPN
appliance projects that improved performance and business
functionality.
*
Performed key role in providing local network engineering support,
dramatically reducing operational costs.
*
Upgraded workstations and servers to gigabit speeds, significantly
improving overall network efficiency.
*
Designed and implemented Blackberry Enterprise Server and VPN
connectivity, allowing field engineers and remote workers to meet
critical deadlines.
CM Electronics, Denver, Colorado
Provider of consumer electronic servicing and maintenance
MANAGER OF COMPUTER SYSTEMS April 1991 to October 1998
Managed development and implementation of computer technology to
enhance business systems. Maintained networks, computer systems and
peripherals in four regional offices.
 *
Enhanced client server applications to enable smooth interaction
with business processes.
*
Recognized for quickly troubleshooting client issues through
effective economical solutions.
*
Initiated network enhancements that reduced network downtime.
*
Interfaced with electrical engineers to provide permanent solutions
to recurring issues.
Chevron USA, Greenwood Village, Colorado
Global Energy Leader
Technologist March 1982 to April 1991
Managed installation, integration to LAN backbone and maintenance of
computerized analytical chemistry technological systems.
*
Facilitated design and outfitting of two geochemical laboratories in
Chevron's largest regional office.
*
Developed technologies for analyzing and reporting data outputs
using early generation Microsoft systems.

GREG A. PICKETT gpee730e@westpost.net Page 3

TECHNICAL EXPERTISE

Certifications:
Microsoft Certified Systems Engineer (MCSE),
Microsoft Certified Professional plus Internet (MCP+I)
CompTIA A+
Hardware:
Dell PowerEdge Servers, HP Proliant Servers (inc. Blade Systems),
StorageTek Tape Library, Extensive Client Desktop and Laptop
Hardware, RAID, SAN and NAS, Sonicwall Firewalls, Watchguard
Firewalls, Tape and Disk based Backup Systems, UPS, Printers,
Multifunction systems, Routers, VLANS, Managed Ethernet and POE
Switches, VPN Concentrators, Wireless, Blackberry and Microsoft
Mobile Handhelds,
 Software:
Windows Server OS (All versions NT - 2008), Windows Desktop OS (95
a" Windows7), Exchange (5.5 a" 2003), IIS, Linux, Citrix, HEAT,
Terminal Services, Veritas, MS Office Suites (97 a" 2007), SBS,
SCCM, SCOM, WSUS, MOSS, ADDS, Visio, Snort, Overseer, WordPerfect,
TigerPaw, Symantec A/V, VMware, Hyper-V, Backup Exec, McAfee, Trend,
Nessus, Sunbelt Ninja, Yosemite Backup, CA Brightstor, Docushare.
Knowledge of ACAD, SQL, Crystal Reports, ACT!, QuickBooks, MAS90,
Novell, GroupWise.
Network Technologies:
Extensive Experience LAN, WAN, VPN, Wireless

EDUCATION
BS (Magna Cum Laude), Chemistry and Biology, Regis College