MARILYN D.

WHEATON 2512 Wedgewood Drive | Mansfield, OH 44903

419-564-4796 | mwee8fec@westpost.net
HUMAN RESOURCES COORDINATOR | OFFICE MANAGER
Skilled and results-driven Human Resources Specialist and Office Manager with 15
+ years' experience in customer service and telecommunications. Demonstrated tal
ents integrating and aligning corporate objectives with individual goals and asp
irations. Proven success improving employee morale, reducing operating costs, an
d increasing productivity through effective employee training.
Office Management * Training & Development * Hiring * Data Management
Business Development * Performance Evaluation * Customer Service
Talent Recruitment * Vocational Training * Project Management

PROFESSIONAL EXPERIENCE
The Rehab Center, Mansfield, OH 2006-Present
Employment Specialist
Perform vocational training and case management services for non-profit organiza
tion with approximately 300 employees and annual revenue of $2M-3M. Assess stren
gths and weaknesses of candidates with difficulty obtaining employment and devel
op customized programs to meet individual needs. Report to Director of Vocationa
l Services and supervise 8 clients from the Bureau of Vocational Rehabilitation
(BVR) and the Bureau of Workers' Compensation (BWC).
* Received Certificates of Appreciation for exceeding productivity quotas for 4t
h quarter of 2010 and 1st quarter of 2011.
* Bill BVR, BWC, and other local and state community agencies for vocational tra
ining services, generating approximately $50K in revenue annually.
* Attend scheduled meetings and present reports outlining client progress to Cas
e Referral and Billing Sources Departments.
City of Mansfield Neighborhood Youth Corps, Mansfield, OH 2004-2006
Project Manager
Hired to oversee state Workforce Investment Act (WIA) program with staff of 40.
Directly supervised 4 employees and partnered with school districts, community s
ervice agencies, and non-profit organizations to develop job training work sites
. Coached, counseled, and mentored students aged 14-21. Coordinated vocational t
raining and case record data according to policies and procedures of WIA.
* Developed and implemented 2 training programs adopted for client use.
* Caught up on backlog of work 2-3 years behind in closing and filing.
* Met all contractual obligations for budgets and services in accordance with st
ate rules and federal regulations.
MARILYN D. WHEATON 419-564-4796 | mwee8fec@westpost.net
Therm-O-Disc Inc., Mansfield, OH 2000-2004
Computer Repair Technician
Provided technical support and help desk assistance for global leader in design
and manufacture of temperature sensors and controls for HVAC, appliance, automot
ive, and electronics industries.
* Updated hardware and software to close large backlog of technical problems.
* Improved training and enhanced department's image by applying effective and re
spectful teaching methods.
SPRINT, Mansfield, OH 1991-1998
Project Analyst (1997-1998)
Human Resources Consultant Generalist (1994-1997)
Human Resources Administrative Assistant (1991-1994)
Promoted through series of positions with increasing responsibilities for leadin
g telecommunications company with revenue of $32B+ per year. Documented stages a
nd completion of 200+ statewide group projects. Conducted new-hire orientation m
eetings and assured proper completion of background checks, I-9, W-4, and all pa
yroll paperwork. Interpreted union contracts and presided over employee grievanc
e meetings. Identified and corrected equipment problems and sales issues by empl
oying data analysis techniques.
* Suggested more cost effective training programs for employees enrolled in Qual
ity Management Training Program, producing more than $20K in annual savings.
* Cut training costs additional $30K annually by identifying alternative trainin
g locations.

EDUCATION & AFFILIATIONS

Bachelor of Business Administration, Mount Vernon Nazarene University, Mount Ver
non, OH
Associate of Applied Business, North Central State College, Mansfield, OH
Northern Ohio Human Resources Association
Leadership Unlimited Community Leadership
Richland Count Vision (Board Member)
Community Capacity Building Program
Toastmasters International (Secretary)