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ROBERT S.

FRIEDMAN
110-20 71st Road
Forest Hills, NY 11375
(347) 415-1232
rff6e8fe@westpost.net

Seasoned Information Technology professional with considerable


experience in the _TECHNOLOGY_, _MEDIA_, _INSURANCE_, and _FINANCIAL_
_SERVICES_ verticals developing, deploying, and selling enterprise IT
products and solutions; seeks a technical business analyst position
APTITUDES
*
Proven leadership capabilities, whether in delivering mission
critical IT solutions, building from scratch a professional services
organization, or growing small businesses
*
Able to communicate effectively across the full range of
professionals: business leaders, IT management, domain experts, and
IT implementers
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Exceptional verbal, written, and presentation skills
*
Strategic Planning a" Have repeatedly aligned IT efforts with
long-term corporate objectives

Career Highlights
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Rebuilt in its entirety the news delivery system for the largest
wire service in the world.
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Built from scratch a $4 million/year Enterprise Management practice
in under 3 years
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Broad experience working with and for hardware, software, and IT
consulting vendors
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Closed a multimillion dollar sale in just 23 days.
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Partnered effectively with a range of organizations including Adobe,
Entrust, Nexaweb, and Oncology Supply
EDUCATION
M.S. Applied Statistics, HARVARD UNIVERSITY (National Science
Foundation Scholar)
B.S. Sociology, DARTMOUTH COLLEGE. (Summa Cum Laude, Phi Beta
Kappa)PROFESSIONAL EXPERIENCE
CYBERVISION, INC 2009-PRESENTVP, Business Development
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Sell a wide range of IT services and solutions
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Oversaw IT implementation projects including a .NET implementation
of a product selection and configuration system and a real-time
information capture and display system
NBS SOLUTIONS 2006-2009CEO and Founder
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Worked with an IT Consulting Company- Brahma Consulting - to build
legacy modernization, Adobe LiveCycle, and "personalized offshoring"
consulting practices
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Provided project management consulting services around intelligent
forms and document based BPM solutions (see www.nbssinc.com).
Projects include a SharePoint project for processing orders of
protection and an Adobe LiveCycle application for accelerating the
processing of credit applications and contracts
*
Oversaw Sarbox and other regulatory projects for an insurance
company, NYMAGIC, Inc.
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Crafted a comprehensive organizational build out plan, including
sales and marketing, process improvement, and IT automation, for a
medical services company, Oncology Partners
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Created a launch and build out plan for a "pay-per-view" ad delivery
company, beezag
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Provided sales and marketing consulting for five small companies to
help them grow their business: e3ecs (energy cost reduction
services), ZEI Limited (IT Infrastructure services), Nolej Studios
(Digital Presence service provider), TruEnergy Solutions, and
Financial Technologies, Inc. (Business Analytics Service Provider)
SATYAM COMPUTER SERVICES 2005-2006Director a" Business Development
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Sold a wide range of IT services and solutions
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Managed a portal project using AquaLogic User Interaction for an
insurance brokerage, Integro
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Left Satyam to start NBS Solutions
COMPUWARE CORPORATION 2003-2004OptimalJ Evangelist
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Helped sell Compuware's state-of-the-art MDA application development
product, OptimalJ
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Put together seminars and local marketing campaigns including a
monthly newsletter
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Helped close deals with CSFB, Guardian, BCBS/WellChoice, NBC, S
produced and delivered tailored presentations
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Helped win deals with MetLife, Equitable, Chase Manhattan, NYS Dept
of Insurance

ORACLE CORPORATION
SOLUTION CONSULTANT 1999-2001
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Provided technical support on Oracle's core technology products to
Oracle's General Business sales force in the New York metro region
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Developed expertise on Oracle's core technology products, with a
focus on the Oracle Database (Oracle 8i Enterprise Edition) and the
Oracle Application Server (Oracle 9iAS).
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Instrumental in closing deals at ASCAP, Physiome, WebClippings, UJA,
HotJobs, White Amber
DIS RESEARCH 1997-1999National Practice Manager, Enterprise
Management
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Grew the Enterprise Management practice from scratch to $4
million/year in less than 3 years
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Built the organizational structure for the consulting practice by
establishing clear job responsibilities including territory practice
managers, solution directors, delivery consultants, a metric manager
and a knowledge management specialist.
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Created compensation plans for all the above positions based on key
performance indicators that aligned each team member's objectives
with those of the overall organization.
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Assembled a talented management team for the consulting practice.
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Oversaw the creation of a knowledge repository designed to capture
best practice sharing from project proposal writing through project
implementation.
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Built several QA processes into the consulting processes including
internal certification programs and the use of an external QA
organization.
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Personally oversaw several of the larger consulting engagements
(e.g., Application Management for Chase Internet Banking), including
enumerating and structuring the project deliverables.
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Spoke at several technology management seminars generally
co-sponsored by HP.
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Clients included Pershing, DLJ, Deutsche Bank, Chase, EchoStar,
Toyota, Apple, Qwest
@TLANTIC INTERACTIVE TECHNOLOGIES 1995-1997Founder and CEO
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Formed a company focused on providing hybrid CD-ROM and Web-based
applications. Clients included Blockbuster and The New York Times.

THE ASSOCIATED PRESS 1987-1995Director of Application Development


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Rebuilt in its entirety AP's worldwide 24/7 news delivery network.
That network and supporting application code base is still the
backbone of AP's news delivery capability.
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Managed the development of several other mission critical systems,
including AP's election night tabulation and reporting system, its
graphics delivery system, its financial markets table generating
system, and its in-house text archive system.
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Oversaw the development of high availability and proactive
enterprise management tools, such as automated application failover,
synchronization engines for the hot backup of AP's real-time news
databases, and a comprehensive operations alerting system for an
array of unexpected system, network, and application conditions.
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Personally wrote 100,000's of lines of code
THE CHASE MANHATTAN BANK 1985-1987Software Developer
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Implemented the back-end of a distributed, worldwide application to
retrieve personnel information for various human resources
applications.
HONORS AND RECOGNITION
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Graduated _SUMMA CUM LAUDE_, PHI BETA KAPPA from Dartmouth
College.with 7 citations for exceptional academic achievement
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Awarded three year scholarship plus stipend by the NATIONAL SCIENCE
FOUNDATION to study at Harvard.
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Received a TEACHING AWARD for undergraduate statistics while at
Harvard.
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Awarded a rarely given ACHIEVEMENT BONUS for my software development
efforts for the Chase Manhattan Bank phone book project.
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Selected as RUNNER-UP FOR THE 1994 GRAMLING AWARD (given to THE
EMPLOYEE OF THE YEAR at The Associated Press)
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Received numerous laudatory memos by a range of AP staff for
personal and team performance while at the AP.

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