Michael E. Pruneau, Esq.

1014 Wall Road, Apt. H-8 a- Spring Lake Heights, NJ 07762

(732) 359-6010 a- mpf8057c@westpost.net

Senior Insurance Claims Specialist

Protecting insurance company assets through effective claims negotiations and ti
mely settlements
Seeking opportunity to re-enter the field of claims adjusting
Experienced attorney and claims professional with more than 11 years of experien
ce with major insurance companies (CNA, AIG, and Prudential). Successful track
record of minimizing payments in high-volume cases through meticulous case resea
rch and astute negotiations with attorneys. Proven ability to manage a heavy ca
seload, develop effective case strategies, and produce exceptional results on a
consistent basis.
Areas of Expertise
Insurance Agents E&Oa- Claims Management & Claims Analysis a- Settlement Negoti
ations a- Mediations & Arbitrations
Legal Research a- Case Management a- Risk Management a- Asset Protection
a- Client Relations
Cost-Benefit Analysis a- Staff Supervision & Support a- Directors & Officers
a- Errors & Omissions
Professional Experience
LAW OFFICE OF MICHAEL E. PRUNEAU, Spring Lake Heights, NJ
Sole Practitioner a- 2009 a" 2010
Providing legal services to clients in the areas of real estate law, wills, and
trusts. Represented clients in matters involving powers of attorney. Aided clie
nts in cases requiring zoning and borough ordinance compliance.
CNA Insurance Company, New York, NY
Senior Claims Analyst a- 2005 a" 2009
Entrusted to analyze and settle complex Directors and Officers (D&O) claims for
not-for-profit community associations nationwide. Managed an average active cas
eload of 180 claims with settlement authority for up to $100,000. Hired as Clai
ms Analyst and promoted to Senior Claims Analyst for consistent performance.
Protected companyas interests through the timely and cost-effective settlement
of a broad range of claims; worked collaboratively with internal defense counsel
to formulate case management plans including negotiation and litigation strateg
ies; results included:
a Dealt with a high percentage of defending claims and lawsuits dealing with Arc
hitects and Engineers design of residentas homes within condominium and cooperat
ive communities.
a Demonstrated expertise in a wide range of cases, with a specialization in empl
oyment practices liability including EEOC issues and wrongful termination claims
.
a Maintained company integrity by negotiating settlements lower than industry av
erage; analyzed merits of each case to determine loss potential and identify leg
itimate, high-risk cases.
a Relied upon to troubleshoot and manage complex, problematic, and high-volume c
ases.
AMERICAN INTERNATIONAL GROUP, New York, NY
Claims Analyst IV a- 2000 a" 2005
Promoted to the highest Claims Analyst level in the company, working on complex
cases with settlements of up to $700,000. Represented some of the nationas larg
est financial institutions and insurance companies including ING, State Farm, an
d Mass Mutual. Represented clients in NASD arbitrations and mediations.
Achieved a 90% settlement-to-trial ratio while protecting companyas assets thro
ugh effective claims analysis and management, settlement negotiations, and colla
boration with defense counsel; worked on a national desk and managed approximate
ly 200 pending cases.
a Settled professional liability claims with a focus on insurance and securities
compliance issues.
a Developed negotiation strategies; worked with outside counsel to formulate lit
igation plans.
a Exercised independent settlement authority of up to $75,000 per case.
a Exclusively handled EPL cases for one of the companyas largest clients, State
Farm Insurance.
Michael E. Pruneau, Esq. Page 2
Professional Experience (Continued):
PRUDENTIAL INSURANCE COMPANY, Newark, NJ
Senior Claims Examiner, 1998 a" 2000 a- Claims Examiner, 1997-2000
Served as lead member of a world-class team of Claims Specialists engaged in rev
iewing claims for a national class action suit involving the churning of life in
surance policies and the sale of unsuitable investment vehicles. Represented Pru
dential on arbitration board when claims appealed for greater relief.
Provided leadership, direction, and support to a team of Claims Specialists; mo
nitored levels of relief awarded by colleagues to maintain compliance with compa
ny regulations and criteria; ensured the appropriateness of settlements for thou
sands of aggrieved policyholders nationwide.
a Played a key role in achieving more favorable settlements and minimizing arbit
ration through staff coaching and guidance; protected clientsa assets by guiding
Claims Analysts in case review.
a Skillfully avoided arbitration and awarded modified relief in 60% of cases in
a class action suit where most plaintiffs received full relief or filed for arbi
tration.

Education
SETON HALL UNIVERSITY SCHOOL OF LAW, Newark, NJ
Juris Doctor (JD)
RUTGERS UNIVERSITY, New Brunswick, NJ
Bachelor of Science in Business Management
STATE OF NEW JERSEY: BAR ADMISSION
REFERENCES AVAILABLE UPON REQUEST