JERYL L.

HICKS
1372 E Street, NE * Washington, D.C. 20002 * 202-388-4935 * jhfc9b96@westpost.ne
t

* SUMMARY OF QUALIFICATIONS *
Facilities Manager ~ Facilities Director
Highly proactive, skilled, and motivated facilities manager with 15+ years of ex
perience heading maintenance, repairs, and operations while optimizing departmen
tal efficiency and leading internal teams and external contractors. Engaged supe
rvisor and teacher, recognized for outstanding leadership abilities, customer se
rvice, and equipment knowledge. Dedicated and dependable team player. Calm and c
onfident problem solver.
AREAS OF EXPERTISE
Facilities Management * Maintenance and Repairs * Team Leadership * Contractor R
elations
Customer Service * Plumbing, Electrical, and HVAC Systems * Locks and Glazing *
Low Pressure Boilers
Self-Contained Rooftop Units * 400-Ton Chiller Units * 120v-450v Electrical Pane
ls * Sump Pump Systems
Air Handler Units * Frequency Drives * Water Pumps * Energy Management Systems *
Fire Life Safety Systems
Pipe Sweating/Repair * Capital Project Management * Equipment Troubleshooting *
Budget Administration

* PROFESSIONAL EXPERIENCE *
CATHOLIC CHARITIES, Washington, D.C. * 2007-Present
Nation's largest network of local social service organizations and institutions.
1,700+ member organizations serving 7,800,000+ people annually.
Facilities Manager
Direct organization's Facilities Department, charged with overseeing maintenance
and repair operations for both residential and commercial properties. Conduct p
reventive maintenance on residential split systems. Evaluate and address challen
ges with commercial systems. Supervise external contractors and special project
teams in completing renovations. Facilitate Quarterly Inspection Program encompa
ssing routing testing of structural soundness, HVAC systems, Life Safety, and em
ergency systems.
Janitorial Manager
Manage the day to day operation of the Anchor Enterprises janitorial team at a
GSA Plant (HOTD). Order supplies, monitor inventory and perform quality control
inspection. Organize and submit time sheets and coordinate payroll. Train person
nel on their duties and applied equipment.
HOLY FAMILY CHURCH, Dale City, Virginia * 2006-2007
Dale City parish of the Catholic Diocese of Arlington
Facility Director
Managed all maintenance and repair activities for parish property, including lea
ding maintenance and community service teams and completing repairs encompassing
plumbing, electrical, and HVAC systems. Administered budget for capital initiat
ives and for daily facility activities and operations. Collaborated with Execut
ive Vicar in orchestrating and executing significant repair projects, including
creating RFPs, evaluating submitted proposals, selecting winning contractors, an
d managing product progress from inception to completion. Ensured compliance wit
h organizational maintenance policies and procedures of the Archdiocese of Arlin
gton.
CENTER FOR EMPLOYMENT TRAINING, Alexandria, Virginia * 2005-2006
Private non-profit providing job skills training and support services primarily
to underserved demographics.
HVAC Instructor
Led educational courses in installing heating, ventilating, and air conditioning
(HVAC) systems. Instructed students in theory and operation of electrical heati
ng and air conditioning systems, including tools, parts, and comprehensive struc
tural features. Trained students in HVAC safety principles and precautions.
ARMSTRONG PREP CENTER, Washington, D.C. * 2005-2006
Office Manager
Headed office operations, including handling finances and payroll, public commun
ication, office organizational system, and inventory. Maximized operational effi
ciency through analyzing existing processes and procedures and designing and imp
lementing system improvements.
Contd...
JERYL L. HICKS * jhfc9b96@westpost.net * PAGE TWO

TOLIN MECHANICAL, Bethesda, Maryland * 2000-2005

Lead Facility Engineer
Supervised all facility functions including daily operations and maintenance and
repairs of plumbing, electrical, and HVAC systems. Performed seasonal system ch
angeovers. Monitored and maintained self-contained units, circulating pumps, chi
llers, and cooling towers, performing as-needed repairs on the same. Regulated E
MS and VAV repairs. Managed tools and parts inventory. Oversaw loss prevention.
Partnered with chief engineer in executing procurement activities and heading da
ily facility operations.
Other previous roles included Facility Supervisor - Top of the Hill Apartments a
nd Airman -United States Air Force. Details .

* EDUCATION *
Associate of Arts in Electronic Technology
Nielsen Electronic Institute, Charleston, South Carolina

* PROFESSIONAL DEVELOPMENT *
CFC Certified * Introduction to Low Pressure Boilers * Introduction to Basic Ele
ctricity & Air Conditioning
National Association of Power Engineers, Arlington, Virginia
Real Estate * Introduction to Facility Management * Future of Facility Managemen
t * Facility Planning & Design Management
Theories of Facilities * Operations and Maintenance * Essential of Facilities
George Mason University,
Aerospace Ground Equipment Mechanics * Maintenance Scheduling Specialist
United States Air Force Training, Chanute, Illinois