Darrell Heinrichs

4400 Clifton Lane

McKinney, TX 75070
cell 214-674-7528
dhfd7732@westpost.net

PROFESSIONAL OBJECTIVE: To build and expand. To develop new lines of business o

r engage new clients. To build a dynamic pipeline of business opportunities tha
t create career and growth for my team, expand existing lines of business and cr
eate new business opportunities for my company that did not previously exist.
WORK EXPERIENCE:
Dell (Perot Systems)
Government Healthcare, Plano Texas
December 2003 - Present
* Vice President for government healthcare services business.
* Responsible for business development, sales pursuit, and operational delivery
of all VA and DoD healthcare services.
* Responsible for pipeline development, prioritizing opportunities, managing sa
les and business development support teams, and developing and managing pursuit
budgets to maximize deal closure.
* Created and managing $650M services pipeline.
* Responsible for award and execution of VA $1B VistA Contractor Services BPA
($100M of current task order awards).
* Pursued and won 15+ single and multi-year task orders for VA supporting clini
cal data standardization, creating a service oriented architecture blueprint, ev
aluating and recommending emerging technologies within Healthcare IT and various
tools and process improvement studies, recommendations, and implementations.
* Pursued and won DoD Healthcare contracts supporting U.S. Navy's healthcare po
rtal (Navy Medicine Online) and medical research for Walter Reed U.S. Army Hospi
tal.
* Executed all awards above pro forma maintaining one of the highest client sat
isfaction scores of the government sector.
* Designed and implemented integration plan between the healthcare and governme
nt services divisions of Dell to provide the best available healthcare expertise
to our government clients and new opportunities for our healthcare team.
* After the Dell acquisition of Perot Systems, integrated the product and servi
ces delivery to our Veterans Affairs and Department of Defense Health clients.

Electronic Data Systems - December 1995 to December 2003

Veterans Health Administration (VHA)/EDS Partnership, Plano Texas
April 1998 - December 2003
* Client Executive for partnership account between EDS and VA, responsible for
all aspects of the partnership including business development and operations of
awarded business.
* Expanded the account from a $3M annual/20 person account to $90M annual/500 p
erson account through an emphasis on performance and customer satisfaction.
* Introduced and implemented the disciplines of project planning, active projec
t management and quality assurance to VA where previously these activities were
non-existent.
D/SIDDOMS, Falls Church, VA
November 1997 to April 1998
* Managed the identification and procurement of an infrastructure platform for
the Department of Defense (DoD) Health Affairs clinical research Data Warehouse.
INS-ITP, Washington, D.C.
December 1995 to November 1997
* Director of the Benefits Division of the INS-ITP account.
* Managed software and infrastructure program with the INS to support and enhan
ce their benefit systems (naturalization, work permits, student visas, etc.).
E-Systems/Federal Information Systems, Arlington Virginia
October 1993 to December 1995
* Deputy Program Manager of Federal Family Education Loan (FFEL) support progra
m supporting all aspects of both software (development, maintenance, testing, et
c.) and operations (mail/payment processing, collection center, data center oper
ations) for the FFEL system.
American Airlines - August 1988 to October 1993
Sabre Computer Services, Irving Texas
October 1991 to October 1993
* Manager responsible for application development and support of Yield Manageme
nt, Rates, and Operational Contingency systems.
* Coordinated integration of Pricing and Yield Management for Air Canada.
* Established first decision support data warehouse of pricing/yield management
impact data overseeing architecture and technology selections.
AMR Travel Services, Irving Texas
August 1988 to October 1991
* Manager of application development in the CONFIRM Reservation system responsi
ble for all external interfaces to the reservation system including hotels, car
rental agencies, airlines and travel agencies.
* Managed implementation of new credit card system for Budget Rent A Car.
Electronic Data Systems, Plano Texas
September 1983 to August 1988
* Systems Engineer in Medicare Support and banking teams responsible for new de
velopment and support of new and existing systems.

EDUCATION: Bachelor of Science, May 1983

University of Portland, Portland, Oregon 97203
Major: Computer Applications Management
PERSONAL: Age: 49
Health: Excellent
Marital Status: Married, one child