EMAIL: sg10033d2@westpost.net PHONE: 858.525.1626 AREAS OF EXPERTISE Employment and Labor Law Employee Recruitment and Retention Talent Management Regulatory Compliance Employee Relations Union Avoidance Training Programs Recruiting System Implementation WORK HISTORY 01/06 -10/10 REGIONAL HUMAN RESOURCES MANAGER, SERVICEMASTER Proactively manage activities relating to staffing, employee education, training , and employee relations for various regions including San Diego CA, Central CA, and Hawaii. Recommend, implement, and review policies and programs for human r esources functions at 26 branch locations. Consult and advise divisional, regional and senior management on employee relat ions and performance management issues, including promotions, transfers, and dis ciplinary action. Improved Internal Compliance by 46% (pass rates in 2008, 60% / pass rates in 20 09, 88%). Success came from direct directives, coaching and monitoring of operat ions. Through coaching, counseling and personal involvement developing managers, lega l costs and settlements were decreased by 40%. This was also accomplished throu gh discipline management, concern resolution, and regulatory compliance. Increase in Managerial (middle) retention was improved 4%. Active involvement in helping to design, implement and follow through of training programs. Maintain non-union status through enforcing open-door policy, regular branch vi sits and the training of management on topics that included union avoidance, con flict resolution and employee relations. Represent company at personnel-related hearings and investigations by partnerin g with legal counsel. Maintained and oversaw State Compliance in all areas of labor laws. These incl uded meal periods, time adherence, rest periods and payroll accuracy. Implement ed and facilitated training programs to Branch personnel concerning wage and hou r.
12/03 - 01/06 SENIOR HUMAN RESOURCES MANAGER, CINGULAR WIRELESS
I was responsible for employee education, training, employee relations and legal compliance. Direct Supervision of a staff of three. Recommended, implemented , and reviewed policies and programs for human resources functions. Presented to West Division President quarterly HR initiatives and cost analysis . Created strategies on improving retention, staffing and employee incentive pr ograms. Designed a recruitment strategy to meet succession plan and budgetary goals for all locations within California, Hawaii and Nevada. Collaboratively researched and forecasted recruiting budget with Vice President. Negotiated with union stewards on all employee matters including contract negot iations and union contract development. Performed internal audits to ensure compliance with company policies and govern ment standards. 09/99-12/03 HUMAN RESOURCES GENERALIST, GENERAL ATOMICS I partnered with internal client base to understand the business and met the lon g-range staffing needs of the organization. I was responsible for the managemen t of candidates throughout the recruitment process - from preliminary interview to final offer / acceptance of employment. Provided continuous training for supervisors on various complex HR and legal ma tters. Wrote job descriptions and researched salary ranges within industry. Implement ed yearly compensation analysis spreadsheet. Processed all international and domestic deployments. Initiated college hire program. EARLY CAREER PROGRESSION 1996 - 2001 Early career progression includes an HR Manager position for NAHB Research Cente r independently managing the entire HR department for an organization of 130 emp loyees. In addition, Human Resources Specialist position at Guardsmark, Inc, wh ich I was awarded the 1998 National HR Specialist of the year for which 120 HR S pecialists were in contention. EDUCATION AND CERTIFICATIONS MAY 1995 - University of Pittsburgh, (1) Bachelor of Arts - Criminal Justice (2) Bachelor of Arts Administration of Justice. MAY 1992 - Johnson and Wales University, Associates Degree- Paralegal Studies. Development Dimensions International (DDI) Certified Member of Society for Human Resource Management (SHRM) Proficient in the following: Success Factors, Cognos, J.D.Edwards, Excel, Word, Access, PowerPoint, Lotus 12 3, Docushare, PeopleSoft, Peopleclick, Abra, WDS, and other computer software.