CAROL ELKIND

2752 Mount Royal Road a Pittsburgh, Pennsylvania 15217 a 412-421-1695 a ce101f7e

4@westpost.net
SENIOR-LEVEL OPERATIONS DIRECTOR:
Non-Profits, Real Estate, Property Management
Results-driven organizational leader with extensive experience directing both st
rategic and tactical business operations for a wide variety of non-profits and c
orporations. Diverse professional background encompasses expertise in real estat
e and property management, the legal field, and a demonstrated passion for promo
ting relevant programming and initiatives for community-focused non-profit organ
izations. Seasoned operations manager adept at managing staff, streamlining day-
to-day business functions, and ensuring sound fiscal policies. Creative problem
solver known for identifying and leveraging high potential opportunities to prom
ote, enhance, and advance organizational missions. Areas of expertise:
________________________________________
Non-Profit Management a Operations Management a Program Development & Management
Budgeting a Cost Accounting a Cost / Benefit Analysis a Financial Statements a R
eporting a Restructuring
Change Management a Project Management a Start Ups / Turnarounds a Policy Develo
pment a Negotiation
Workforce Planning a Talent Management a Performance Management a Employee Engag
ement
Client & Vendor Relations a Needs Assessment a Product Marketing a Event Plannin
g a Public Relations
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PROFESSIONAL EXPERIENCE
CROSSING LIMITS, Pittsburgh, Pennsylvania a March/1995-Present
Community-based, non-profit, interfaith, art-based organization supporting socia
l change, art education, progressive literature, and creative thinking.
Founder & Executive Director
Launched, built, and currently run this organization, driving a strategic missio
n to build platforms allowing American Jewish and Muslim poets to dismantle and
speak out against perpetual stereotypes, social injustices, and religious divide
s. Assemble and implement the strategic initiatives of an active Board of Direct
ors. Manage a nimble staff, overseeing the establishment of all organizational p
olicies and procedures to ensure streamlined, efficient business operations.
a Play a leadership role in championing and forming a Muslim/Jewish dialogue by
creating supportive organizational programming.
a Increased public awareness of the necessity for and improved the public percep
tion of Muslim/Jewish interaction with such public events as Crossing Limitsa sp
onsored poetry readings and co-sponsorship with the Pittsburgh Area Jewish Commi
ttee of the Harmony4Humanity Series of Music & Poetry.
a Selected as an interviewee in the PBS Point-of-View film, aNew Muslim Cool,a a
nd co-sponsored the Pittsburgh screening of the documentary.
a Leveraged extensive legal background to effectively establish and promote this
non-profitas contractual, accounting, budget, and insurance matters.
SANIEL-ELKIND AGENCY, Pittsburgh, Pennsylvania a June/1998-February/2008
Broker of record for a full-service real estate brokerage specializing in proper
ty management services.
President & Broker of Record
Took over day-to-day management of this active property management and real esta
te brokerage, supervising the efforts of 3 licensed agents. Ran all strategic bu
siness operations, ensuring the attainment and maintenance of strong occupancy r
ates for all properties under management. Served as a knowledgeable liaison betw
een property owners and tenants, managing costs, facilitating rapid repairs, and
providing detailed financial statements to each client. Additionally managed al
l sale negotiations and collaborated with the Federal Housing Authority to provi
de Section 8 housing solutions.
CAROL ELKIND a Page 2 a ce101f7e4@westpost.net
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SANIEL-ELKIND AGENCY (continued)
a Delivered a landmark average 98% tenant retention rate for clients, achieving
superior levels of client satisfaction, by providing competitive rents along wit
h excellent and responsive customer service.
a Sold 6 separate apartment buildings for property management clients, successfu
lly retaining every management contract through sale and for at least 5 years af
ter.
a Improved the financial position of 3 sellers while maintaining their ownership
of building assets by negotiating land contract deals allowing the seller to re
tain the mortgage and pay only tax on annually accrued interest.
a Provided value-added client service by conducting in-depth cost assessments to
advise owners on decisions such as rent rate increases and cost-benefit analyse
s of selling the properties.
a Secured top quality professional repair services by developing and maintaining
strong relationships with leading area sub-contractors.

ADDITIONAL EXPERIENCE
Real Estate & Property Management
a SANIEL-ELKIND AGENCY: Real Estate Associate; Bookkeeper.
Non-Profit Management
a UNITED JEWISH FOUNDATION OF GREATER PITTSBURGH:
Grant Writer; Conference Coordinator
a JEWISH COMMUNITY CENTER OF ALAMEDA & CONTRA COUNTIES:
Outreach Program Developer & Coordinator
a THE AMERICAN JEWISH COMMITTEE, Pittsburgh Chapter: Project Manager (Volunteer)
a NATIONAL COUNCIL OF JEWISH WOMEN: Vice President of Administration (Volunteer)
Legal Office Management
a NERNBERG LAW FIRM: Legal Assistant
a ALVIN S. MIDLER, ESQUIRE: Legal Trainee
a LAW OFFICES OF BARRY ROTHMAN: Legal Typist

EDUCATION
Bachelor of Arts & Sciences in Psychology
Duquesne University, Pittsburgh, Pennsylvania
Master-Level Certificate in Jewish Communal Service
Hebrew Union College, Los Angeles, California
Licensed Real Estate Broker a State of Pennsylvania
Member, Pittsburgh Area Jewish Committee