Terry L.

Bastian
tb102f81a@westpost.net
www.linkedin.com/in/tlbastian
585-261-1038
Result-focused, innovative and creative Asst. Purchasing Manager with proficient
knowledge in the computer industry for the IT Value Added Reseller (VAR). Resp
onsible for sourcing, procurement and planning related to the acquisition of inf
ormation technology items including: computer hardware, software, software licen
sing, printers, and peripherals, for corporate, educational, and government clie
nts. Achieved superior results by building supplier relationships which lead to
win-win results.
Proven track record for improving business operations and employee efficiencies.
Ability to manage change and maintain flexibility. Strong organizational and
time-management skills, can effectively manage multiple/conflicting priorities.
Highly focused and result-oriented in supporting complex, deadline driven opera
tions priorities and goals. Committed to excellent customer service.
Experience
Asst. Purchasing Manager
Synergy Global Solutions, Inc.
dba: Western New York Computing Systems, Inc. 1994-2009
1100 Pittsford-Victor Road, Pittsford, NY 14534
*Responsible for the supervision of the purchasing team and the management of da
ily purchasing operations and activities. Extensive experience leading multi-mi
llion dollar initiatives, projects and installations.
Analyze RFQ's, project requirements, and contractual agreements. Forecast and s
ource product need and availability. Negotiate supplier price reductions and co
st savings. Manage inventory and requisitioning of supplies, research to secure
savings on all items
Responsible for data entry of sales orders, emergency orders and purchase orders
. Procurement of IT products in accordance with established policies and proced
ures taking into consideration, lowest cost, consistent with quality, reliabilit
y of supplier and urgency of need. Responsible for building strong and sustainab
le relationships with suppliers and clients.
Provide administrative customer support to internal and external customers inclu
ding: buyers, sales, inside sales teams, accounting, shipping/receiving, profess
ional services, executive management and customers. Provide order management inc
luding order status, tracking customer and supplier orders, back orders and ship
ments to ensure proper communication, delivery and customer satisfaction. Abili
ty to quickly identify problems, discrepancies and implement practical solutions
. Process RMA's for customer and vendor returns, apply credit and commission adj
ustments.
Work closely with programming staff to implement and test process improvements a
nd software revisions to Epicor software, e-commerce, e-procurement and XML proc
esses. Offering a combination of organizational, leadership, analytical and com
munication skills.
*Increased employee efficiencies by 18% by recommending and implementing e-procu
rement software revisions. Improvements resulted in a reduction of customer and
vendor returns by 20% that improved cash flow.
*Exceptional ability to quickly learn and utilize new software. Train corporate
personnel on Epicor Software revisions and updates. Security Administrator for
numerous supplier purchasing systems.
*Developed strategic plan to reduce overall cost of corporate cellular phone pla
ns. Worked with third party provider to design and implement management reporti
ng to accurately track cost of individual plans and department expense. Administ
rator of Corporate Cellular phones.
*Administrator of corporate credit cards, liaison between corporation and bank,
issued cards, established and managed corporate credit, set and extended limits
for corporation and individuals, reported fraud and handled card disputes. Mana
ge and provided on-line support and training to employees to reconcile expenses,
balanced cards to statement and provided excel reports with G/L Dept. expense a
nd totals to CFO, VP Purchasing and A/P. Maintained a high level of confidential
ity.
*Elected ESOP (Employee Stock Ownership Plan) Communications Director by peers,
worked with executive management and ESOP team members to establish company poli
cies and meet company goals. Developed programs to recognize and reward employe
e achievements and planned corporate events and activities to improve company mo
rale and to promote team work across company offices which improved employee ret
ention. Published company newsletter.
Service Coordinator
Western New York Computing Systems, Inc. 1980-1994
1100 Pittsford-Victor Road, Pittsford, NY 14534
*Responsible for the administration of the IT Service Department. Initiated and
managed Annual Service Contracts and Agreements, IT services, T&M Labor, and Le
ase Agreements.
*Determined billable status of service call and dispatched field service technic
ians to customer locations. Closed service calls and recorded call history, inv
oiced customer according to billable status. Answered billing inquires and prov
ided quality customer service and support in all aspects of the sales service cy
cle. A/R Collections over ninety days.
*Purchased service parts and processed warranty claims and returns to suppliers.
Maintained files, data bases and reporting. Provided courteous professional f
ront desk reception to various departments, assisted visitors, schedule and coor
dinate meetings, interviews and appointments. Maintain calendars, plan events,
scheduled travel and lodging, typed various business correspondences, letters, m
emos, meeting notes, agendas, maintain files and sort and distribute mail and sh
ipments.
Competencies/Skills
*ERP Software Epicor eback Office Version 736 - Epicor Software is an end to end
manufacturing, accounting and distribution software package
*Proficient in MS Office 2007 Suite (Word, Excel, PowerPoint, Publisher, Outlook
, Access)
*QuickBooks Pro 2008
*Internet Research Abilities
*E-mail/Outlook
*Manage Calendars, Schedule Meetings on Outlook
*Accurate Data Entry, Typing 57 wpm
*Excellent customer service skills
*Personable/Professional Telephone Procedures, Multiline Phone skills
*Excellent interpersonal skills and oral and written communication skills
*Billing, Invoicing, A/R over 90 days
*HP Laser 4730 Multifunction Printer/copier/fax/scanner
*Business correspondence
Medical Office Skills:
*Medical Terminology
*Medical Billing Insurance Processing
*Health Insurance Claim Forms
*Patient-focused Clinical Skills
*Basic Vital Signs
*ICD-9 and CPT, HCPCS Insurance Codes
*Introduction to Coding/Billing
*Law and Ethics in Health Care
*HIPAA Familiarity
*Anatomy and Physiology
*Human/Patient Behavior
*Physicians Office Lab
Education
James A Beneway High School, 6200 Ontario Center Rd, Ontario Center, NY 14520
Regents Diploma
Monroe 2 BOCES - Center for Workforce Development, 3545 Buffalo Road, Rochester,
NY 14624
Certificate: Professional Office Careers, Medical Assisting (450 Hours) 11/30/2
009
Other
Volunteer: Rochester General Hospital
CPR & AED Training