Kenneth Wood

5980 Camelia Dr. Douglasville, GA. 30135

(770) 577-8100
kw107d9ca@westpost.net

Profile
Progressive management experience and responsibility in the areas of manufacturi
ng, quality control and long range planning. Experienced in logistics include pl
anning, freight negotiations, budgeting and continuous improvements. Proficient
in developing logistics to ensure cost effective distribution of products.
Motivated, personable business professional with a solid ability to communicate
to customers, vendors, all levels of management and staff. Talent for quickly ma
stering technology. Diplomatic and tactful with professionals and non-profession
als at all levels. Accustomed to handling sensitive, confidential records. Demon
strated history of producing accurate, timely reports meeting stringent guidelin
es.
Flexible and versatile - Poised and competent with demonstrated ability to easil
y transcend cultural differences. Thrive in deadline-driven environments.
Skills Summary
* Project Management
* Report Preparation
* Written Correspondence
* MS Software
* Customer Service
* Team Building
* Kaizen Principles
* Scheduling
* Leadership Professional

Professional Experience
LOGISTICS/ SHIPPING / RECEIVING
* Managed the distribution of 28 to 32 million AT&T directories yearly.
* Planned and implemented logistics ensuring finished product arrived per custom
er delivery schedules.
* Accurately provided logistic information through AT&T Transportation freight s
ystem; serving as the facilities primary contact for directory distribution.
* Resolved time sensitive delivery issues resulting in several 100% on time deli
very ratings.
* Select carriers, negotiate rates; consistently met or exceeded budget goals.
* Timely dispatched and coordinated company drivers for pick up and deliveries;
successfully supporting in-house customer needs.
* Utilized prism system to track WIP and arrange shipping; ensured manufacturing
material needs were 100% met.
* Coordinate all truck and LTL load/unload shipments; ensured an efficient work
flow.
* Developed procedures using 5s techniques. Increased loading accuracy by 8% and
make ready efficiency by 3%.
* Compiled Transportation data utilizing MS software to project long range trans
portation cost; resulting in meeting yearly budget restraints.
* Oversaw waste shipments; ensured all federal regulations were followed.
* Managed all daily activities in shipping, receiving, packaging and mailing; ac
hieving outstanding performance in every area.
* Performed inventory, track usage, and order all shipping supplies using MS sof
tware; meeting or exceeding yearly budget goals.
* Utilize Prism system to account for items received daily; ensured all receivab
le goods are delivered to the appropriate destination resulting in excellent cus
tomer satisfaction.
MANUFACTURING/TRAINING
* Supervised up to 40 employees operating printing and bindery equipment; succes
sfully meeting operational goals.
* Supervised shift equipment maintenance and repairs; meeting or exceeding produ
ction goals.
* Scheduled daily manning; ensured staffing met production needs and accomplish
ed or exceeded yearly labor budget goals by an average of 3%
* Oversaw product quality; resolved product quality issues exceeding customer se
rvice goals.
* Decreased average monthly shift down time by 5% utilizing time studies.
* Monitor employee performance and devise individual performance plans to increa
se employee efficiency.
* Experienced trainer; responsible for developing training manuals for new hires
, ensuring successful job transition.
* Conducted small group safety sessions; evaluated overall safety and housekeepi
ng; achieved several safety awards.
* Performed employee evaluations; effectively providing employee feedback, and f
ollow up.
* Accurately following union contract language, enforcing company policies and p
rocedures.
CUSTOMER SERVICE/ADMINISTRATIVE
* Provide initial contact for directory distribution resolving all customer issu
es; repeatedly exceeded customer service goals.
* Acknowledged for outstanding customer service in 2009.
* Recognized in AT&T's news letter as a 2008 top performer in Georgia.
* Oversaw cycle counts on all shipping and receiving items; verified supply requ
irements were maintained.
* Tracked fleet vehicles gas usage; scheduled maintenance, maintained all mainte
nance records; provided safe, reliable transportation to meet facility needs.
* Accurately maintained a monthly product ship log; report supported billing and
production efficiency ratings.
* Approved vendor invoices and customer billing packages; accurately reporting s
hipping charges and total product shipped; successfully met or out performed acc
uracy goals.
* Collected/tracked /prepared data for management, meeting tight deadline requir
ements.
* Managed production reports, inventory reports; ensuring 100% accuracy.
PROJECT MANAGEMENT
* Develop and implement operational projects increasing safety and efficiency of
personnel.
* Served as a facilitator in the selection and implementation of warehouse dock
restraints; document and implement procedures providing an efficient transition.
* Project team leader selecting and implementing a small package carrier service
; responsible for writing, training and implementing procedures on equipment use
.
* Analyze shipping's invoicing, billing, budgeting; enabling upper management to
make cost effective decisions.
* Involved with research and development of a warehouse storage design; provided
load planning analysis.

Employment History
STEVENS GRAPHICS (AT&T) ATLANTA GA.
Finishing Supervisor, May 1994 to March 2010
ALPHA PRODUCTS, ATLANTA GA.
Production Supervisor, February 1991 to May 1994

Education
Georgia state university - Atlanta, GA. BIS Visual Communication
Colorado Technical University- online MBA Logistics/ Supply Chain Management (Co
mplete 8/2011)