James Breck Kitts

80 Franklin Parke Ct
Christiansburg, VA. 24073
540-629-6496
540-831-9665

OBJECTIVE
Professional manager with a broad-based background in business development, huma
n resources, retail store operations, IT coordination and social services.
Exceptional interpersonal skills. Strong leadership and proven ability to effect
ively communicate, develop rapport, establish trust, train, and motivate people
of all levels.
Respected team leader with record of inspiring high morale and productivity. Ski
lled in staff training, development and performance management to meet/exceed op
erational and financial goals through performance/quality improvements and adher
ence to established procedures.
Creative and effective in capturing cost reductions, e.g., through performance t
raining and strict inventory controls.
Knowledgeable in OSHA regulations, fire safety, CPR, and related safety issues.
Computer proficiencies on Windows platform include: WordPerfect, Word, PowerPoin
t, Excel, and Great
Plains.
TECHNICAL EXPERIENCE
Network Administration Skills
Design, implementation, and maintenance of Microsoft Windows NT4.0, and Windows
2000, 2003 network systems for the specific needs of the enterprise environment
.
Maintaining and establishing user accounts, network security, troubleshooting pr
inter problems, back-up devices, installation with routers, firewalls, switches,
hubs, DSL configuration, installation and maintenance of servers. Administratio
n Skills
Installation, configuration, troubleshooting, support, and maintenance of PC har
dware and peripherals including desktop computers, servers, printers, scanners,
modems, digital cameras, and networked printers.
OS Knowledge Base Skills
DOS, Windows 95, 98, ME, NT, 2000, XP, Vista, Windows 7
Software Implementation Skills
Lotus Notes Servers, workstations connected within a global environment, NT 2000
, 2003 & 2008 Servers,
Office Variants, Visual Basic, Veritas Volume Manager.
Security Implementation Skills
Checkpoint firewall, Citrix, Great Plains, Norton command center.
Hardware Skills
All PC variants AST, Compaq, Hewlett Packard Servers and work stations, Printers
, Video capture, soldering and building PC boards from ground up, cable standard
s and implementation, (CAT5, CAT6, Fiber) Printers.
Networking Skills
3-Com Switches and Hubs, Linksys Switches, Very High TCP / IP proficiency.
Environment Skills Windows workgroups and DOMAINS, Ethernet, TCP / IP, W2K direc
tory service, LDAP.

PROFESSIONAL EXPERIENCE
PP 2006-present
Kitts PC Consultant, Christiansburg, Virginia
OWNER
Home and Business PC installation and repairs. Networking and internet installat
ions. Business Solutions.
The Salvation Army, Divisional Headquarters, Atlanta, Georgia
2001-2006
IT COORDINATOR
Managed 3 employees, 7 Servers and over 400 client computer systems at Headquart
ers as well as 33 sites throughout the state of Georgia. Oversaw the movement of
Headquarters to new building site and provided the required implementation for
the new system network, high level switches, WANs and VPNS. Devised and implemen
ted team oriented goals to improve overall effectiveness and quality of the IT d
epartment. Worked within a budget to implement greater services for client compu
ters as well as Servers. Traveled throughout Georgia to over 33 sites to repair
and upgrade systems.
Responsible for interviewing, hiring and staff training. Conducted staff evaluat
ions. Provided ongoing training and education.
Budget Creation and Adherence

The Salvation Army, Divisional Headquarters, Atlanta, Georgia 1998-2001

IT TECHNICIAN
Responsible for all aspects of Hardware and Software troubleshooting. Installed
Lotus Notes Servers and had 33 sites, the entire state, fully operational by Mar
ch 1999. First state in the Southern Territory to achieve Lotus Notes functional
ity.
Set up databases for service and maintenance for Headquarters and statewide loca
tions.
Increased service performance with a higher standard of quality.

The Salvation Army, LaGrange, Georgia 1990-1996

THRIFT STORE MANAGER
Managed the daily operations of retail thrift store. Responsible for ensuring sa
les goals. Oversaw donated inventory to maintain optimum stock levels. Priced me
rchandise to obtain the most monetary value. Ensured quality of goods on sales f
loor. Improved and maintained the overall appearance of the store.
Supervised employees in their assigned duties. Prepared weekly schedules. Respon
sible for the interviewing, hiring, and training process of employees. Conducted
performance reviews.
Responsible for store accounting procedures, including daily cash reconciliation
with sales receipts, daily transaction records and preparation of payroll.

EDUCATION
THE SALVATION ARMY COLLEGE FOR OFFICERS TRAINING/SEMINARY 1996-1998
During studies worked extensively with persons with disabilities, addicted perso
ns and the poor through a variety of outreach programs.
Commissioned Officer (Ordained Minister)
WEST GEORGIA TECHNICAL INSTITUTE 1994- 1996
Associates Degree in Electronics