Rick Cobb, C.H.A.

(559) 696-4430
3298 Claremont Avenue
Clovis, CA 93611
rc8bdac8@westpost.net
Hospitality Operations & Management Specialist:
With over 30 years of experience in the tourism and hospitality industry, in rol
es ranging from General Manager to new-venue start-up specialist, I have develop
ed processes, expertise and a network of resources which I have successfully dep
loyed to establish new venues, streamline existing ones and implement organizati
onal and human resources change at a series of hotels; providing accountability,
management metrics and measurable return on investment for venue and hotel inve
stors.
Expertise: Operations Oversight
Franchise compliance to conform newly-acquired and non-compliant hotel venues wi
th corporate franchise standards, Human resources compliance implementation; hi
ring firing, training of employees; ordering, purchasing of supplies; equipment
and furniture for venues; venue maintenance; set up of employee scheduling and p
ayroll; retention and training Hotel Opening Specialist; set-up of all operation
s and accountability systems to ensure smooth opening; financial and back-office
reporting systems set-up; training of permanent management staff; property reno
vation/build-out sourcing, negotiations and management of contractors; property
renovation/build-out sourcing, negotiations and management of contractors; prop
erty renovation/build-out sourcing, negotiations and management of contractors;
oversight of purchase, delivery and room design/renovation.
a Venue Management
a Interim and permanent general management
a Staffing and operations cost-control with property ROI reporting
a Guest relations, trouble-shooting, employee accountability
a Marketing and community relations
a Operations, ordering, cost efficiency analysis, etc.
Recent Professional Experience:
Comfort Suites 2005 a" Present
Clovis, CA
Opening Specialist & General Manager
Responsible for the opening of a franchised 55-room hotel. Oversaw the purchase,
delivery, and room design of furniture. Hired and trained all hotel employees
to meet Choice Hotels standards; created payroll and employee schedules. Oversi
ght of guest relations and amenities (ie: breakfast foods and supplies), mainte
nance and overall operation of the hotel.
Comfort Suites 2004 a" 2005
Fresno, CA
Associate General Manager
Co-manager of a franchised 85-room hotel; implemented a property-wide renovation
program requiring negotiation with contractors, searching for price and cost e
fficiency, scheduling and oversight of renovations. Additionally; sales, busine
ss accounts, and advertising management.
Country Inn & Suites 2003 a" 2004
Fresno, CA
Auditor
Provided daily, monthly, and year-end accumulation of accounting and sales data
management reports, with the corrections required for operation of an 85-room h
otel.
Comfort Suites 2002 a" 2003
Visalia, CA
General Manager, Opening Specialist
Responsible for the opening of a franchised 85-room hotel; hired and trained emp
loyees to meet Choice Hotel standards, created payroll and employee schedules.
Involved in ordering, purchasing, and delivery of furniture and supplies, inclu
ding room design. Also responsible for guest relations, amenities, along with s
cheduling maintenance and overall daily operation.
Sterling Hotel Management 2001 a" 2002
Interim General Manager
While these companies established their own long-term management teams, I provid
ed management and operational supervision of these hotels; guest relations, empl
oyee scheduling, supplies, maintenance and repair.
- Best Western Country Inn, Visalia, CA
- Comfort Inn, Gilroy, CA
- Holiday Inn Express, Bakersfield, CA
- Best Western, King City, CA
Prime Management 2000 a" 2001
Fresno, CA
Regional Manager
Provided management training and assistance in positive communication, emphasizi
ng team building, positive income and sales, management processes and best-prac
tices for these hotels:
- Fairfield Marriott, Fresno, CA
- Comfort Suites, Fresno, CA
- Holiday Inn Express, Fresno, CA
- Days Inn, Oakhurst, CA
- Holiday Inn Express, Mariposa, CA
- Holiday Inn Express, Mountain View, CA
20 Years Additional Professional Experience:
Additional hospitality industry experience ranging from ownership of my own tour
bus company to various general and regional managerial roles, spanning an addit
ional 20 years is available upon request.
Current Membership:
Fresno Convention & Visitors Bureau
Fresno Hotel Motel Association
Choice Hotel Owners Council
City of Clovis Tourism Council
Certified Hotel Administrator