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The culture of various countries differ. There may be some similarity, but they are
not the same. The values, beliefs and notions of Japan differ that of America,
china or India. An organization is a part of the society . therefore, as far as an
organization in a particular nation is concerned, its value system also differs from
another organization situated in some other country.
A comparison of the value system of Japan, china , America and India are given
below:
Japan
DEDICATED TO SERVICE:
Japanese believe in hard work being totally dedicated and thus providing best
quality products to the customers. It indicates that like Indians they treat work as
worship. They believe in kaizen i.e. continuous, small improvements.
MACRO VISION:
Japanese value system is such that they are more oriented to look at things from
macro perspective . Japanese are patriots by nature. They love their country and are
honest and dedicated towards it .therefore, when a Japanese joins an organization
he is totally dedicated and gives his best output because he knows this output will
help in nation building, will contribute in economic growth and development of
nation. Thus individual priority, goals and objectives become the second criteria
for the Japanese.
Emphasizes spiritualism:
Another characteristic of Japanese is that they are inclined towards spirituality.
They practice meditation, attend lectures on spiritualism, believe in intuition and
six sense. Thus they lead a peaceful life which enhances their productivity level.
Business ethics:
Japanese believe in business ethics. They provide products and services to the
customers and never ready to cheat them. Thus they provide service to the
community and fulfill social responsibility. They do business fairly. They earn
profit but not at the cost of quality.
Team spirit:
Japanese value system emphasizes on team spirit. In an organization or in society
team spirit needs to be developed. It creates harmony and positive synergy.
Therefore, team output becomes better compared to individual output. They
believe in joint dicision making. It means employees should be involved in the
decision making process along with management. Sometimes they might know
better than management. Therefore, joint decision making will lead to better
decision.
Holistic approach:
Japanese are ever ready to spend on the training of the employees, as they believe
that the employees will be with the organization for the long time. They have
holistic concern for employees.
Self management:
Japanese culture also give importance on self discipline and self control. The
individuals are expected to control their ego, anger, hatred, greediness and
maintain service attitude. It emphasizes more to give then to take from professional
life.
One is ‘honne’ (real opinion) and other is ‘tatemae’ (public opinion). It is flexible
in approach and emphasizes in agreeing with people around as much as possible.
Non interruptions:
Japanese also insist to avoid interrupting when someone is thinking or speaking.
They do not believe in using mobile phones in trains unless it is allowed to do so as
it disturbs the fellow passengers.
Informal relationships:
People in Japan believe in informal relationships. For example, in an organization
employees can communicate directly with higher authorities.
Believe in non-interference:
Americans are not much inclined to the family. After becoming adult, individuals
can take the decision on their own without bothering about their parents.
No job security:
Americans believe that if today, an employee’s performance is good, he must be
rewarded, if tomorrow he is not required or his performance is not up to the mark
he need to be sacked. It indicates they do value job security unlike Japanese
Loyal to the profession:
Americans are more loyal not to the organization but to the profession. If they get
better opportunity they will leave the organization and join somewhere else.
China:
Chinese value system that emphasizes that people should be truthful, generous,
sincere, kind hearted and selfless by nature.
Thought counts:
One short story will help us to understand Chinese culture. Once upon a time a
man went on a long journey to visit his friend with a swan as a gift. On the way the
swan escaped and the man tried to catch it. But in his efforts he got hold of nothing
but a feather. He reached his destination and gifted his friend that feather and told
him what happened. His friend became moved by the story and his sincerity. For
him it was a priceless gift. The saying in Chinese is ‘The gift is nothing much, but
it is the thought that counts and spreads everywhere.’ In business world Chinese
people emphasizes on punctuality.
Emphasize on gunaxi:
Guanxi or relationship is an important Chinese business element. It helps to
minimize the risk, frustration and disappointments. It will help in insuring that
business will be successful. It will help in determining the competitive standing of
an organization in the long run. Unlike western culture, Chinese prefer to deal with
people they know and trust. Trustworthiness is a very important component in
Chinese tradition.
India:
Co-operation:
Indian philosophy instead of killer instinct and tough competition focuses more
towards co-operation. Think about Narayan Murthy, ex ceo of Infosys. He has
been having very good relationship with Azim Premji of Wipro though they were
competitors.
Respect to others:
It focuses to show respect to others. Others means not only the fellow human
beings but objects as well.
Self management:
Indian ethos believe that self management is the essence of management. Before
managing others effectively, a person should know how to manage himself. Then
only he can manage others effectively.