SUMMARY: Strong expertise/experience in the areas of
e-Commerce /marketing, distribution strategy, finance, economics, accounting, an d business development/contract law. HIGHLIGHTS: * Launched a corporate credit card which does $200 million per year in turnover * Led on a $1 billion/10 year technology outsourcing deal with HP/EDS * Managed the creation of the original Continental Airlines consumer website * Created and launched the Orbitz online travel agency with other airline partne rs * Negotiated $55 million per year in strategic supplier price reductions * Restructured Continental's loyalty program to drive up member benefits and red uce cost * Interviews published in the Wall Street Journal, Forbes, USA Today, many other s * Pioneered e-Commerce partnerships with Hertz, Avis, Travelocity, many others * Launched two travel industry technology standards organizations. Currently a board member of one (Open Axis). * Produced two documentaries on the impact of technology on travel * Industry recognized expert on consumer form of payment strategy EDUCATION: Masters Degree in Business Administration - Texas A&M University, 1987 Accounting emphasis
Bachelors Degree in Finance - Northern Illinois University, 1985.
Minor: Economics EXPERIENCE: Continental Airlines, Inc., Marketing and Distribution Director of Distribution, e-Commerce, and Loyalty - 2008 to present * Managed industry relations, defined worldwide distribution strategy, controlle d $300 million in annual credit card fees/distribution intermediary expenses, gu ided Continental's frequent flier program (OnePass), integrating various marketi ng programs/procedures with United Airlines during our merger and with the STAR Alliance member carriers during the creation of our Atlantic and Pacific joint v entures, developed website (continental.com) partners , and used my team of prof essionals to better target corporate resources to higher payback opportunities. That team was comprised of 14 marketing/financial/technical professionals. Sr. Manager of Distribution and e-Commerce - 2005 to 2008 * Drove intellectual property management and control, form of payment strategy, website and online agency partnership development, and created the mechanism to develop and manage open technical standards for e-commerce applications within t he travel industry. Served as the business development manager for Marketing an d Sales Distribution. Controlled the centralized analytical/reporting resources for the Marketing Division. Added $30 million per year to the company's botto m line by developing a network of travel supplier partners. Manager of Planning & Analysis - 2000 to 2005 * Acted as the group controller/chief administrative officer in charge of all ad ministrative functions and issues including human resource/payroll, salary negot iation, organizational structure, facilities, technical resource prioritization/ allocation, and management support. Responsible for the annual, three, and five year distribution plans, market analysis, technology change/adoption estimates, and stakeholder communications. Project Manager - 1996 to 2000 * Managed electronic commerce projects such as developing industry-wide XML stan dards, establishing/participating in the Air Transport Association's Electronic Marketing Committee, electronic ticketing, airport self-service kiosks, the Cont inental.com website, and corporate extranets. Primary focus was to reduce distr ibution and back-office expenses by leveraging technology. Reduced annual expen ditures by over $500 million.
Continental Airlines, Inc., Finance Division
Technology Division Controller - 1993 to 1996 * Matrixed member of both the Technology and Finance Divisions with responsibili ty for the financial/administrative aspects of the company's vast technology ini tiatives. Annual budget was $100 Million. Directed a staff of finance/accounti ng professionals whose responsibilities include contract negotiation, accounting , equipment financing, and invoice processing. Key member of the management tea m responsible for negotiating the first multi-year outsourcing agreement for tec hnology services in the airline industry with an ultimate value of over $1 billi on. Implemented a new international data network service that both modernized t he network and produced a $2 million cost savings. Manager of Cost Analysis and Control - 1991 to 1993 * Provided both cost analysis and project budget management for a corporate task force established to restructure business processes including 40+ automation an d process improvement projects using client/server and mainframe technology to p roduce a bottom line impact of $85 million annually. Financial Analyst - 1989 to 1991 * As a member of the centralized Financial Planning Department, performed financ ial analysis for special projects, financial/tax audits, equipment acquisition/d isposition, equipment financing analysis and negotiations, contract review, acco unting, capital and expense budgeting, forecasting, modeling, variance analysis, reporting, and personnel administration functions. Carried out cross-division al project analysis, revenue forecasting, corporate performance analysis and con solidations, preparation of reports for Board of Directors meetings, and busines s proposal review. St. Joseph Hospital, Accounting, 1988 to 1989 Budget and Third Party Reimbursement Analyst * Developed both fixed and flexible budgeting processes and automated the relate d performance tracking mechanisms. Installed the hospital's first revenue manag ement system and trained others in its use.
Conoco, Inc., Transportation Department, 1987 to 1987
Associate Analyst, Management Development Training Program * Hired off-campus into a comprehensive petroleum industry training program, whi ch included budgeting, financial analysis, and special (operational) projects. Texas A&M University, College of Business, 1986 to 1987 Finance Department Research/Teaching Assistant * Conducted investment valuation research for Professor of Finance (later publis hed) and assisted with real estate course teaching duties.