CLARK K.

JACKSON
7601 Lomas Blvd. NE.
Albuquerque, NM 87110
Cell: 505-504-6753
Email: cj113a7dc@westpost.net
Route Sales Representative / Delivery Driver
Exceptionally versatile, hard-working, resourceful professional with over 25 yea
rs of experience achieving superior results in product route management and deli
very, as well as hotel and food service management. Outstanding communication, p
roblem-solving, and client service skills. Has interviewed, hired, trained, and
supervised personnel. Proven success at establishing and maintaining solid custo
mer relations; selling and marketing to clients while servicing route; acquiring
new accounts.
Quick learner, loyal team player; accustomed to working independently, reporting
to superiors when appropriate. Adept at handling and documenting financial tran
sactions. Colleagues, clients, and employers value his positive approach, readin
ess to offer assistance, and excellent listening skills. Personally committed to
producing maximum profits through creative merchandising and dedicated customer
service.
HIGHLIGHTS
* Hold accident-free safe driving record; have earned reputation for safe, spee
dy delivery of goods including temperature-sensitive food products
* Have received numerous unsolicited customer expressions of appreciation and t
hanks for excellent service
* Have handled complex routes requiring delivery to up to ten cities
SPECIFIC AREAS OF PROFESSIONAL EXPERTISE
DRIVING AND DELIVERY
As Route Sales Representative for large linen supplier and as Delivery Driver fo
r restaurant:
* Have worked up to twelve hours a day, seven days a week
* Strictly fulfill promised delivery times, in all types of weather
* Have handled several hundred client accounts across entire State of Alaska
* Responsibilities included planning routes that changed daily, proofing invoic
es and tallying with product, loading/unloading, inspecting truck on daily basis
* Vehicles driven include large box trucks and step vans
* Served as relief driver, covering routes through up to ten cities; stayed how
ever long required in relief locations to ensure route coverage
FINANCIAL TRANSACTIONS
In variety of positions, perform financial transactions including:
* Accepting payment by cash, check, credit/debit cards
* Monitoring accounts and collecting payments when overdue
* Balancing funds received with receipts
SUPERVISION AND MANAGEMENT
Positions have included:
* University Dining Supervisor
* Mobile Cafeteria Manager
* Front Desk Manager
* Housekeeping Supervisor
* Campus Store Manager
Activities have included:
* Supervising housekeeping staff at 40+-room hotel
* Training, supervising, and evaluating up to nine associates
* Managing public school lunch service in major city
* Managing hotel reception, reservations, maintenance, and repair
* Supervising cashier and clerks at campus store
Sales and Marketing As Route Sales Representative:
FOOD PREPARATION AND SERVICE
* For university dining center, managed and assisted with meal preparation and
service; trained and supervised cooks
* For public school lunch programs, managed service, controlled inventory, orde
red food and supplies, prepared and set up packaged beverages, salads, entrees,
desserts for three lunch periods daily
* For Chinese restaurant, replenished stock for cook; ensured that food was pro
perly identified, addressed, and packed for delivery; greeted and seated custome
rs during peak hours
CUSTOMER SERVICE
Maintain and promote excellence in customer relations:
* Directly deal with clients to handle questions, resolve conflicts
* Supervise associates client interactions to ensure customer satisfaction
EMPLOYMENT HISTORY
Delivery Driver
China Garden, Anchorage, AK
2007-2009
Delivered food to clients throughout the largest city in the state.
* Worked twelve hours a day, seven days a week (had begun as part-time hire).
* Stringently kept to stated delivery time of 30-45 minutes no matter what the
weather or distance.
* Ensured that food was kept hot until delivery under all conditions.
* Handled financial transactions:
- Accepted payment in cash and via credit card.
- Balanced cash taken in with cash receipts, at end of shift.
* Assisted in restaurant itself:
- Assisted cook at restaurant by replenishing stock.
- Assisted food packers by ensuring that food was properly identified, a
ddressed, and packaged.
- Assisted in dining room during peak hours by greeting and seating cust
omers.
Mobile Cafeteria Manager
Anchorage School District, Anchorage, AK
2007-2008
Handled all aspects of complex school lunch service for public schools in major
city.
* Controlled inventory, ordered food and supplies daily.
* Prepared and set up all types of packaged food, including beverages, salads,
entrees, desserts, for varied school menus:
- Served 1-6th graders in three separate lunch periods daily.
 - Ensured appropriate amounts were hot and ready for each lunch period.
* Monitored each childs selection for each meal:
- Strictly tracked allergy data for each child; ensured child did not se
lect allergenic food.
- Made sure that each child made appropriate, healthy choices i.e., mil
k, salad, entre, single dessert.
* Financial responsibility for tracking and resolving meal payments included:
- Collecting individual cash payments from children at each lunch; punch
ing monthly meal tickets.
- Placing stickers on each meal ticket to notify parents if fewer than s
even lunches were left.
- Sending letter to parents when no meals were left on childs meal ticke
t.
- Collecting past due payments to reimburse school for unpaid meals provi
ded.
- Balancing cash on daily basis.
Dining Supervisor / Campus Store Manager
University of Anchorage, AK(through ARAMARK Parks & Destinations)
2006-2007
Served students living on campus by managing and assisting with preparation and
service of evening meals; oversaw staff at adjoining campus store.
* Trained, supervised, disciplined, and evaluated up to nine associates, includ
ing cooks, cashier, utility room staff.
- Cuisine prepared and served included American, Asian, and fast-food di
shes.
* Supervised staff at campus store, including cashier and clerks.
* Responsible for closing both dining hall and store at end of night.
Route Sales Representative
American Linen (Alsco, Inc.), Anchorage, AK
2003-2006
Marketed, sold, tracked, and delivered all types of supplies, including uniforms
, linens for medical facilities, paper goods, janitorial supplies, and office ca
rpets.
* Responsible for all aspects of service for several hundred client accounts, a
cross five cities throughout Alaska, over 3-year tenure:
- Documented detailed uniform measurements for each clients employees, m
aking sure to add new employees when hired.
- Monitored shipments to ensure that all employees of each client receiv
ed uniforms and that all supplies ordered were included, in correct quantities.
- Checked company logos and employee names to ensure correct spelling on
uniforms.
- Resolved issues such as torn clothing by making sure that replacements
were delivered.
- Planned route, which changed daily, according to days invoices.
- Delivered goods, driving large box trucks and step vans.
- Handled relief route covering up to ten cities; frequently stayed in r
elief locations for short or long periods to ensure routes remained covered.
* Marketed and sold office items, supplies, and rental contracts.
* Accepted and documented payment in various forms.
* Performed daily vehicle inspection to ensure that tires, lights, horn, brakes
, and signals were in top working order.
* Maintained safe driving record; earned reputation for safe, speedy delivery o
f goods.
Front Desk Manager / Housekeeping Supervisor
Merrill Field Inn, Anchorage, AK
2001-2003
Performed wide variety of services for popular hotel located in states largest c
ity.
* Reported directly to owner.
* Supervised housekeepers responsible for cleaning and maintaining the 40+ room
s in hotel.
* As Front Desk Manager, arranged reservations, adjusted rates according to dis
counts and memberships, accepted and recorded payments
* Other services included picking up and delivering guests to airport; repairin
g drains, drapes, heaters; maintaining landscape.
EDUCATION
M.A., Tourism and Hotels Simon Fraser University, Vancouver, BC 1972
B.A., Business Administration University of British Columbia, Vancouver, BC 1970