Online Storage, Backup and Cloud

Content Management

User Guide for OpenDrive Web | 20110504 – May 2011

Table of Contents

Getting Started with OpenDrive Web 5 Upload Files 15

Tabs Upload Window
Log In Browse
Sign Up Problems with Upload
Cloud Button Upload Button
Uploading Folders
OpenDrive Main Page 7
User Information New Items 17
Files New Items Window
Users New Subfolder
Settings New Root Folder
Directory and Statistics New Word Document
Download OpenDrive Drive New Spreadsheet
Log Out New Presentation

Files 9 New Subfolder or Root Folder 19

Upload Folder Name
Download Access Permissions
New Public Upload
Trash Public Content
Fetch Public Download
Views Descriptions and Keywords
Save
Folder Options 11
Open Trash Folder 21
Properties Trash Icon
Share Folder Delete
Links Restore
Delete Empty Trash
Send Folder by Email Options

File Options 13 Share Folder 23

Share Folder with Non-OpenDrive Users
Edit Share Folder with Your Users
Preview Share Folder with New User
Download Share Folder with Other OpenDrive User
Unzip
Properties Linking To Files 25
URL
Links Direct Linking
Delete Embedding
Send File by Email, Facebook or Twitter Thumbnails

OpenDrive Web | 2
Table of Contents

Online File Editing and Previewing 27 Search 36

Edit and Preview Window Search Box
Previewing Files Partial Name Search
Editing Documents
Download Fetch 38
Share Fetch Files
Thumbnails List Direct File URL

Playing Files Online 29 Account Users 40

OpenDrive Media Player Quota
Controls Groups
Audio Files New Group/Edit Group
Video Files New Users
Download Edit User
Share Block/Unblock User
Thumbnails List Delete User
Play All Music Statistics

Folder Properties 32 New Users 43

Folder Link User Info
Folder ID Access from IP
Folder Name Space/Bandwidth
Folder Size Admin Permissions
Move Folder Notification
Access Permission Select Folders
Public Upload Save
Public Content
Public Download Settings 45
Descriptions and Keywords Personal Information
Save Changes Language and Time Zone
Private Key
File Properties 34 Plan
File Name Picture and Branding
File Size Affiliates
Move File Forum
Category Contact Center
Access Permission
Edit File Online
File Price
Destination URL
Descriptions and Keywords
Save Changes
OpenDrive Web | 3
Table of Contents

Plan 47
Account Type
Plan
Plan Parameters
Upgrade
Custom Plan

Picture and Branding 49

Profile Picture
Company Branding

Affiliates 51
Share Link
Display Logo
Invite Friends

Forum 53
Registration
News and Updates
Posting a Question or Request

Contact Center 55
Message Regarding
Operating System
Internet Browser and Version
OpenDrive Application
Screenshot
Subject
Question
Send

OpenDrive Web | 4
Getting Started with OpenDrive Web

Home Page
The OpenDrive Web home page can be accessed through your web browser by typing
www.opendrive.com into the browser’s address bar. From there, you can log into your account
or select which link you would like to visit.

OpenDrive Web | 5
Tabs
The new and improved OpenDrive Website offers tabbed browsing for easier access to
information. Tabs on the Home Page include:

• Home: The default web page which contains introductory information about OpenDrive.
• Features: Contains a detailed list of the many features of OpenDrive Web and Software
solutions, as well as downloadable user guides.
• OpenDrive Home: An overview of the features of the OpenDrive Home storage plan for
personal use.
• OpenDrive Business: An overview of the features of the OpenDrive Business plan for
professional use.
• Pricing: Information about the costs of different plans that are available, including tiered
and custom plans.

Log In
To log into your OpenDrive account, simply click the Log In link at the top of the page and enter
your Email/User Name and Password and then click the Log In button.

Sign Up
If you do not have an OpenDrive account, you can sign up for one by clicking the Sign Up link at the
top of the page. You can then select the plan you need and fill in the required information.

Cloud Button
The cloud button in the middle of the page, when clicked, will take you to the Pricing page where
you can sign up for a plan that suits your needs.

OpenDrive Web | 6
OpenDrive Main Page

File and Account Management

The main OpenDrive page, once you have successfully logged in, offers access to your Users,
Settings, Files and Folders, Statistics and Logging Out.

OpenDrive Web | 7
User Information
On the top right of the main log in page, you will see your User Name (which can be clicked
to access your profile), the current time and date, and your profile picture if you have
uploaded one.

Files
When you log into OpenDrive, the Files tab will be selected by default. The contents of the
first folder in your root directory will also be displayed by default and the name of that root
folder will be bold to indicate that it is currently open. Clicking on any folder will open it and
clicking on any file will preview it. Dark blue folders have been set to be shared with the
public and folders with the standard yellow color are hidden or private.

Users
Clicking the Users tab displays an administrator panel that will help you manage account
users and determine access permissions.

Settings
The Settings tab grants access to your user profile and allows you to change personal account
information such as user name, email, password, time zone, etc.

Directory and Statistics

In the left pane is a list of the folders in your root directory. The folders in the screen shot
above are assigned to each user by default and cannot be deleted or changed. From the left
pane you can also add new folders to the root, as well as click the down arrow next to each
folder to quickly access folder options. Below the directory is statistics showing your current
Plan, Space and Bandwidth. Space is the total size in gigabytes of your OpenDrive and how
much of that capacity has been used. Bandwidth is the total amount of data in gigabytes that
can be downloaded from your OpenDrive per day and how much has been used. Daily
bandwidth allowances are reset to zero everyday at midnight PST.

Download OpenDrive Drive

Below the statistics is a link allowing you to download OpenDrive Drive which, once installed
on your computer, will allow you to easily and automatically synchronize and back up your
files and folders.

Log Out
To log out of your OpenDrive account, click the link at the top right of the page that says Log
Out.

OpenDrive Web | 8
Files

Working with Files and Folders

There are several file and folder functions that are possible within the OpenDrive web interface,
including uploading, downloading, creating new files and folders and deleting items that are no
longer needed.

OpenDrive Web | 9
Upload
Clicking the Upload link below the Files tab will open a window that will allow you to upload
files directly to the directory you are currently browsing.

Download
Clicking the Download link will automatically begin downloading the contents of the folder
you are currently browsing to the location of your choice.

New
You can create a new subfolder or document automatically that will be placed in the folder
you are currently browsing.

Trash
Clicking the Trash link will move all selected files and folders to the Trash. One or more items
can be selected by clicking and dragging a shaded box across the items you wish to select.
Those items will then be highlighted and the Trash option will now be selectable.

Fetch
The Fetch link will open a window that will allow you to enter the URL of a file you wish to
fetch directly from the Internet. OpenDrive will download the file directly to the folder you
are currently in.

Views
At the top right of the icon view, you can change how you want the items in your folders to
be displayed, either by grid or list view.

OpenDrive Web | 10
Folder Options

Folder Functions
Right clicking any folder in the icon view or left pane, or clicking the down arrow on the folder,
will present a menu of options that will allow you to perform basic folder functions.

OpenDrive Web | 11
Open
Clicking this option in the menu will open the folder, allowing you to see its contents.

Properties
This option will display the folder’s properties page that will provide options to set access
permissions, rename, move, etc.

Share Folder
This link allows you to assign users who can access the folder.

Links
Leads to a page that displays direct links the folder for public sharing.

Delete
Sends the folder, and all of its contents, to the Trash folder, where it can be restored or
permanently deleted.

Send Folder by Email

Leads to a form that will automatically compose an email containing a link to the folder that
will be sent to the recipient of your choice. Note: The folder’s permissions must be set to
Public or Hidden for people to have access to it in this way.

OpenDrive Web | 12
File Options

File Functions
Right clicking any file in the icon view will present a menu of options that will allow you to
perform basic file functions, publicly share files and hotlink to files on your website or blog.

OpenDrive Web | 13
Edit
This option is available only for documents that can be edited online.

Preview
This option is only available for files that can be previewed, such as zip files, pictures, videos
and PDF documents.

Download
Download the file to the location of your choice on your computer.

Unzip
Only for zip files. You can expand a zip file you have uploaded into the directory the file is in.
This allows for uploading large amounts of folders and files without having to manually
create each directory.

Properties
Displays a page that allows you to change and view file properties.

Links
Shows direct links for hotlinking or sharing files. This is available for paid customers only but
users with basic plans can enable hotlinking by displaying the OpenDrive logo on their
website or blog.

Delete
Send the file to the Trash folder, where it can be restored or permanently deleted.

Send File by Email, Facebook or Twitter

With this option, you can use a form to email the file to the recipient of your choice or
connect to Facebook or Twitter to post a link to the file on your timeline or wall. Note: The
file’s permissions must be set to Public or Hidden for people to have access to a file shared
in this fashion.

OpenDrive Web | 14
Upload Files

Transfer Your Files to OpenDrive

Our easy to use Upload Window makes it convenient to transfer your files, one at a time or in
groups, to your OpenDrive account. You can also upload entire folders through our zip file
option.

OpenDrive Web | 15
Upload Window
To access the upload window, click the Upload link at the top of the page below the tabs. The
window will appear, which will permit uploading of one or more files to the directory you are
currently in.

Browse
Clicking the Browse button will open Windows Explorer, allowing you to select files you wish
to upload to OpenDrive. You can select one file or multiple files. To select multiple files, Ctrl-
Click or Shift-Click the files you wish to upload. Click OK when you are done to display the file
or list of files you have selected in the upload window.

Problems with Upload

If something is causing you to not be able to upload your file or files, clicking the Problems
with Upload link will open a page that will allow an alternative means of downloading that
may be better suited to your Internet connection or firewall settings.

Upload Button
Once you have selected the file(s) you wish to upload, click the Upload button to begin
uploading to OpenDrive. The upload progress for each file will be displayed.

Uploading Folders
If you wish to upload folders of content rather than just files, this is possible through the web
interface by using zip files. Simply compress the contents of the folder you wish to upload
into a zip file and upload the zip file to OpenDrive as you would a file. Once the upload is
complete, you can unzip the file to expand all directories within that zip file. This eliminates
the need to individually and manually create folder structures within OpenDrive.

OpenDrive Web | 16
New Items

Create New Documents and Folders

Easily create subfolders, root folders and certain types of online editable documents within the
OpenDrive web page, all without the need for additional software.

OpenDrive Web | 17
New Items Window
Clicking on the New link at the top of the page, in the tabs area, will bring up the new items
window that will display 4 icons, representing each of the 4 items you can create within the
OpenDrive web interface.

New Subfolder
Clicking the folder icon in the window will create a new subfolder within the directory you
are currently browsing and will open the new folder’s property page, which will allow you to
define the folder’s properties, such as name and access permissions.

New Root Folder

In the left pane of any page, under the root folders directory, you can click the New Folder
link to create a new folder in the root directory. Once you set the folder’s properties and save
them, the folder will then appear in the root directory in the left pane, according to
alphabetical order.

New Document
Clicking the Word Document icon will create a new Microsoft Word compatible document
that will automatically be named document.doc and will be placed in the directory you are
currently browsing. The name and contents can be changed through the file’s properties and
the online editor.

New Spreadsheet
Clicking the Spreadsheet icon will create a new Microsoft Excel compatible spreadsheet that
will automatically be named sheet.xls and will be placed in the directory you are currently
browsing. The name and contents can be changed through the file’s properties and the
online editor.

New Presentation
Clicking the Presentation icon will create a new Microsoft PowerPoint compatible
presentation that will automatically be named presentation.ppt and will be placed in the
directory you are currently browsing. The name and contents can be changed through the
file’s properties and the online editor.

OpenDrive Web | 18
New Subfolder or Root Folder

Set New Subfolder or Root Folder Properties

Once you have created a new subfolder or root folder, you can define its properties, such as
name, access permissions and folder descriptions.

OpenDrive Web | 19
Folder Name
Type the name you wish to assign to the folder.

Access Permissions
Set access permissions to one of three options:

• Public: Allows anyone access to the folder, even if they do not know the URL.
• Hidden: Restricts access to only those who know the URL.
• Private: Restricts access to only account users who are granted permission to view
or edit the contents of the folder. All others will be denied access and receive a
warning that the folder’s contents are private. Note: Any folder set to Private will
not be accessible through link sharing.

Public Upload
Enable or disable the public’s permission to upload files to the folder.

Public Content
Choose whether or not to display the folder’s contents to the public.

Public Download
Choose whether or not to allow the public to download files from the folder.

Descriptions and Keywords

Assign descriptions or keywords to the folder for easy indexing or searching.

Save
When the folder’s properties are set the way you want them, click the Save button to save
those properties and add the folder to the directory you are currently browsing.

OpenDrive Web | 20
Trash Folder

Managing the Trash Folder

The Trash folder allows you the chance to restore files and folders before permanently deleting
them, in case you need to recover from a mistake.

OpenDrive Web | 21
Trash Icon
To open the Trash folder, click the Trash icon in the left pane of any page under the root
folders directory.

Delete
Select items you wish to permanently delete by clicking and dragging over them. Once you
have selected the items, click the Delete link at the top of the page beneath the tabs.

Restore
Select items you wish to restore to their original locations by clicking and dragging over
them. Once you have selected the items, click the Restore link at the top of the page beneath
the tabs.

Empty Trash
The Empty Trash link at the top of the page beneath the tabs can be clicked to automatically
delete all items in the Trash folder without having to select them.

Options
To make it easier to permanently delete or restore only one item, you can right click on that
item or click the down arrow at the top of the item. Then you can select Delete or Restore
from the blue menu that appears, the same as you would access file or folder options
outside of the Trash folder.

OpenDrive Web | 22
Share Folders

Granting Access to Your OpenDrive Folders

Once you right click the folder you wish to share and select Share Folder from the menu, you will
be presented with a page that will allow you to specify user access for that folder.

OpenDrive Web | 23
Share Folder with Non-OpenDrive Users
The URL of the location of the folder you wish to share can be copied and pasted into emails,
blogs or websites to make it easier to grant public access to the folder. If you only want the
contents of the folder to be seen without anyone being able to upload or download files, you
can enable or disable public upload/download or display folder content in the folder’s
properties. Note: The folder’s permissions must be set to Public or Hidden for people to be
able to access folders through link sharing.

Share Folder with Your Users

Click the Share Folder link under Option 2 to bring up a window that will allow you to choose
one of your account users from a drop down menu. Click the user you want and then click
Find. Next, choose View Only or Edit access for that user, and then click Save. The user will
then be displayed in the list of users on the Share Folder page. Note: This is exclusively for
folders that have permissions set to Private.

Share Folder with New User

Clicking the New User link will take you to the Account Users page, which will allow you to
add new users to your OpenDrive account. Once the new user has been created, simply
follow the instructions in the section above to give that user access to the folder. Note: This
is exclusively for folders that have permissions set to Private.

Share Folder with Other OpenDrive User

Click the Share Folder link under Option 3 to bring up a window that will allow you to enter
the user name or email address of a registered OpenDrive user. Click find to confirm the user
exists and then select View or Edit permissions for that user. Click Save to finish. The user will
now be listed on the page. Note: This is exclusively for folders that have permissions set to
Private.

OpenDrive Web | 24
Linking To Files

Sharing Links to Your OpenDrive Files

Once you right click the file you wish to share and select Links from the menu, you will be
presented with a page that will display different links and embed codes you can copy and paste.
For this type of file sharing to be possible, the file’s permissions must be set to Public or Hidden.

OpenDrive Web | 25
URL
The first link displayed, at the top of the page, is the URL of the OpenDrive page where your
file is located. This is an indirect link. People who use this link will be directed to an
OpenDrive page from which they can download the file.

Direct Linking
There are two types of direct links or hotlinks available:

• Streaming: For streaming the content of audio and video files

• Download: For downloading all files directly, bypassing OpenDrive web pages.

Embedding
You can copy and paste the embed code into a web page or blog, which contains a basic
media player capable of playing audio and video files. For an example of what the media
player looks like, please see Playing and Previewing Files.

Thumbnails
A type of embed code for picture and document files that will generate a thumbnail preview
of a picture or icon for a file. The thumbnail contains a link for directly downloading the file.

OpenDrive Web | 26
Online File Editing and Previewing

Edit and Preview Your Files Online

This is a handy and convenient tool designed to let you preview and edit compatible files online
for easy access and without the need for third party applications.

OpenDrive Web | 27
Edit and Preview Window
Clicking on any file or document will bring up a window that will give you the options to edit
or preview your document or file.

Previewing Files
When a file such a picture is clicked, you will be able to see the picture without having to
open or download it. You will also be able to zoom in and out, as well as share a link to the
picture or download it to your computer.

Editing Documents
Word, Excel and PowerPoint compatible documents, as well as some others, can be edited
online without the need to have the software installed on your system. The editing options
are:

• Edit File and Replace Current Version: The file will be overwritten with a new
version once editing is complete and file is saved.
• Edit File and Create a New Version: A new version of the file will be created that
will contain all current changes and will be named according to version when
saved. This makes it easier to track changes and recover from mistakes with as
little data loss as possible.

Once you have selected the desired option, click the Edit Online box to open the online
editor, which works in a similar fashion to the office software suite you are familiar with.
Note: You must have Online Editing enabled to edit your documents online.

Download
Clicking this link will allow you to download the file to your computer.

Share
Clicking the share link will toggle a small sub-window containing the URL link of the file that
you can copy and share with others. Note: you must have the file’s permissions set to Public
or Hidden to share files in this way.

Thumbnails List
Beneath the document preview is a list of thumbnails of other files in the folder. You can click
the thumbnail of the file to make searching and previewing multiple files easier, without the
need to close and re-open the preview window.

OpenDrive Web | 28
Playing Files Online

Play Your Audio and Video Files Online

Clicking an audio or video file will open the OpenDrive Media Player, which contains basic
functions for playing your files without having to download them.

OpenDrive Web | 29
OpenDrive Media Player
This simple yet effective tool is similar to the edit and preview window. Instead of previewing
a picture, it previews the length of the media and shows a frame preview of compatible
video files for easy identification. There are also basic controls for playing, pausing, stopping
and regulating playback volume.

Controls
The list of media player functions that OpenDrive currently offers is as follows:

• Play: Click the Play button to begin streaming playback of the audio or video file
you are previewing.
• Pause: Click the Play button to pause playback, and again to resume.
• Stop: Click the Stop button to stop playback and return to the beginning.
• Volume: Click the Volume bar to adjust playback volume. Increasing and
decreasing the size of the blue bar increases and decreases the volume. You can
also click the Speaker icon to the right to automatically increase playback volume
to maximum.
• Mute: Click the Speaker icon to the left of the Volume bar to mute playback. To
unmute, simply click the volume bar anywhere or the right Speaker icon to return
to full volume.

Advanced controls such as fast forward, rewind and tracking are not currently available.
Controls are kept simple to keep the decoding process fast and efficient.

Audio Files
Audio files, such as MP3s, will display an icon showing the file type in the preview window.

Video Files
Video files, such as AVIs and MPEGs, will play in a screen inside of the preview window and
still use the same controls as audio files.

Download
Clicking this link will allow you to download the file to your computer.

Share
Clicking the share link will toggle a small sub-window containing the URL link of the file that
you can copy and share with others. Note: you must have the file’s permissions set to Public
or Hidden to share files in this way.

OpenDrive Web | 30
Thumbnails List
Beneath the document preview is a list of thumbnails of other files in the folder. You can click
the thumbnail of the file to make searching and previewing multiple files easier, without the
need to close and re-open the preview window.

Play All Music

When you have more than one MP3 file in the folder, you can click the check box next to Play
All Music to automatically queue all MP3 files in that folder to play.

OpenDrive Web | 31
Folder Properties

View and Edit the Properties of OpenDrive Folders

The folder properties page allows you to edit folder properties such as name and access
permissions, move the folder to a different location and view data such as size and creation date.

OpenDrive Web | 32
Folder Link
This URL is the location where the folder exists. It is assigned when the folder is created and
cannot be changed.

Folder ID
The unique end part of the URL showing the ID that is automatically assigned when the
folder is created.

Folder Name
To change the name of a folder, simply delete what is in this box and type a new name.

Folder Size
The physical size of the folder, or how much space it is using on your OpenDrive account.

Move Folder
Select a place to move the folder from the drop down menu.

Access Permissions
Set access permissions to one of three options:

• Public: Allows anyone access to the folder, even if they do not know the URL.
• Hidden: Restricts access to only those who know the URL.
• Private: Restricts access to only account users who are granted permission to view
or edit the contents of the folder. All others will be denied access and receive a
warning that the folder’s contents are private. Note: Any folder set to Private will
not be accessible through link sharing.

Public Upload
Enable or disable the public’s permission to upload files to the folder.

Public Content
Choose whether or not to display the folder’s contents to the public.

Public Download
Choose whether or not to allow the public to download files from the folder.

Descriptions and Keywords

Assign descriptions or keywords to the folder for easy indexing or searching.

Save Changes
When the folder’s properties are changed, click the Save Changes button to save the new
properties you have assigned.

OpenDrive Web | 33
File Properties

View and Edit the Properties of OpenDrive Files

The file properties page allows you to edit file properties such as name and access permissions,
move the file to a different location and view data such as size and creation date.

OpenDrive Web | 34
File Name
To change the name of a file, simply delete what is in this box and type a new name.

File Size
The physical size of the file, or how much space it is using on your OpenDrive account.

Move File
Select a place to move the file from the drop down menu.

Category
You can define a category that the file falls under for easy reference.

Access Permissions
Set access permissions to one of three options:

• Public: Allows anyone access to the file, even if they do not know the URL.
• Hidden: Restricts access to only those who know the URL.
• Private: Restricts access to only account users who are granted permission to view
or edit the file . All others will be denied access and receive a warning that the file
is private. Note: Any file set to Private will not be accessible through link sharing.

Edit File Online

Allows files that are set to Private to be edited with the Online Editor. You can uncheck this
box for added security.

File Price
Set a price to charge for people to download the file. You must have a PayPal account and
have your PayPal email address listed in your Profile.

Destination URL
To make sure that the link to the file cannot be abused, enter the name of the site where it is
located so the file can only be downloaded from that site.

Descriptions and Keywords

Assign descriptions or keywords to the file for easy indexing or searching.

Save Changes
When the folder’s properties are changed, click the Save Changes button to save the new
properties you have assigned.

OpenDrive Web | 35
Search

Search For Files and Folders

With the OpenDrive Search Box, you can search for and easily locate files and folders without
having to spend hours looking through your directories.

OpenDrive Web | 36
Search Box
The search box is located at the top left of all pages. Simply enter the name of the file or
folder you are looking for and click the magnifying glass to the right of the box to begin your
search. Results will be displayed in the icon view in the middle of the page. You can then
navigate to that item, open it, or see its properties to determine its location.

Partial Name Search

If you are not sure of the exact name of the file or folder you are looking for, entering a
partial name will return all items that contain those characters within their names.

OpenDrive Web | 37
Fetch

Fetch Files Directly From The Internet

If you see a file online that you would like to save, you can fetch that file directly from its
location by entering its direct link URL. OpenDrive will automatically download and save the file
for you.

OpenDrive Web | 38
Fetch Files
The Fetch link is at the top of the page under the Files tab. Clicking this link will open the
Fetch page.

Direct File URL

Paste the URL of the file you wish to fetch from another website and click the Fetch button.
OpenDrive will automatically download the file from that site and place it in the folder you
are currently browsing.

OpenDrive Web | 39
Account Users

Working with OpenDrive Account Users

OpenDrive has a wide range of administrative tools that allow you to work with account users
and share the files and folders on your account.

OpenDrive Web | 40
Quota
The top right of the page, under your profile picture and time, shows the number of users
you can assign access to your OpenDrive account. It displays the total number allowed for
your plan and the amount of slots you have left.

Groups
Groups are for keeping multiple account users in categories so they can easily be found. You
can find the list of groups in the left pane. The group name that is bold is the group you are
currently browsing. You can separate your business contacts and personal friends into these
groups. This makes it easier to assign permissions to certain files and folders.

New Group/Edit Group

To create a new group, simply click the New Group link below your group list. You will then
be presented with a form to fill in to define your Group’s parameters, such as name,
description, image, IP restrictions and space/bandwidth allotment. Once you are done, click
Save to create your new group. To edit an existing group, right click the group and choose
Edit from the menu. Once you are done making changes, click the Save button to save them.
These settings are default settings for all users that will be added to the group.

New Users
To create a new account user, click the New link at the top of the page under the tabs. You
will then be presented with a form you can fill in to define your new account user and access
permissions. New users will automatically be assigned the settings of the group they are
added to, but you can make changes to those default settings if you require that user to
have settings different from the group.

Edit User
To edit an existing user, click the Edit link next to the user’s listing. Once you have made the
necessary changes, click the Save button to update the user’s account. You can also modify
users in bulk by selecting multiple users and then selecting the Edit option. All changes that
are made will then be applied to all users that have been selected.

Block/Unblock User
To block a user from accessing your OpenDrive account without having to delete their
profile, simply select the user and click the Block link at the top of the page beneath the tabs.
The user’s name will turn light gray to identify that user as blocked or disabled. To unblock a
user, select the user and click the Unblock link at the top of the page beneath the tabs. The
user’s name will then return to the normal bold font to indicate that the profile is active.
Note: This is only available on business plans.

OpenDrive Web | 41
Delete User
To delete a user, click the Delete link to the right of their listing. Confirm that you want to
perform the action by clicking OK. The listing will then be permanently removed and the user
will no longer have access to your account.

Statistics
Here you can view a user’s statistics, such as access permissions, bandwidth and space
allotment, and daily usage graphs. Note: This is only available on business plans.

OpenDrive Web | 42
New Users

Creating New OpenDrive Account Users

With the account user creation page, you can create new users and grant them access to your
OpenDrive account quickly while maintaining the highest levels of security.

OpenDrive Web | 43
User Info
Enter the user’s personal and log in info into the appropriate boxes, such as first and last
name, email address and the password you wish to assign to that user. An email will be sent
to that address once the profile is created that will contain instructions they can use to log
into the account. Once the user successfully logs in, the assigned password, as well as other
parameters, can be changed in their Profile page.

Access From IP
Here you can define an IP or range of IP’s that the user is allowed to access OpenDrive from.
Any attempts to access OpenDrive outside of that IP range will result in a warning message
saying that access is restricted. Note: This is only available on business plans.

Space/Bandwidth
Adjust the sliders to limit the amount of space and total bandwidth the user will have access
to. By default, the sliders are fully to the right, granting the user all of the space and
bandwidth available according to the main account user’s plan.

Admin Permission
Choose whether or not you wish for the user to have administrator level permissions on your
account. Clicking User just grants access to the files and folders you define. Clicking Admin
grants access to all folders and allows the user to create and administrate users.

Notification
Check the Activity Notification box to be notified every time the user makes any changes to
the folders they have access to.

Select Folders
Select the folders you wish the user to have access to. Clicking View next to a folder will only
allow the user to view the contents of the folder without being able to edit or delete files.
Clicking Edit will grant full access to the folder, permitting a user to edit, delete or move files.
Click Cancel to discontinue the user’s access to the folder.

Save
Once you have the settings you desire for the user, click the Save button to create the new
user. The user will now be listed with the others in the group you are currently browsing.

OpenDrive Web | 44
Settings

Access and Edit User Account Settings

On the My Profile page, you can view and edit Personal Information, Language and Time Zone
settings. Here you will also find your Private Key and options in the left pane to view Account
Users, Forum and the Contact Center.

OpenDrive Web | 45
Personal Information
Here you can edit your personal account information such as OpenDrive User Name, Name,
Company, Email and Password. The date you registered with OpenDrive is also displayed.

Language and Time Zone

You can change the language the OpenDrive web page is displayed in. You can also change the
time zone to accurately set the current time displayed at the top of the page.

Private Key
The Private Key, which is automatically and randomly assigned for each new file and folder, is used
to prevent unauthorized access through OpenDrive’s Application Programming Interface (API).

Plan
The Plan link in the left pane of this page shows your current storage plan and provides links for
upgrading to another plan or selecting a custom plan based on more specific needs.

Picture and Branding

This link takes you to a page where you can change upload or change a profile picture. For
business accounts, the option to add a company logo to the page is also available.

Affiliates
The Affiliates link provides a means to make money by referring others to OpenDrive and
encouraging them to register.

Forum
The Forum link leads to the OpenDrive user forum, where OpenDrive users can register to discuss
the features and future plans of OpenDrive, as well as to report problems and seek assistance
from OpenDrive Support.

Contact Center
The Contact Center link leads to a form that you can fill in requesting private technical support
assistance with any problem you may be having or any question you may have.

OpenDrive Web | 46
Plan

Your OpenDrive Plan

Here you can view your current plan, upgrade to a plan that better suits your needs, or select a
custom plan for more specific needs not covered in the standard plan tiers.

OpenDrive Web | 47
Account Type
There are two types of accounts: Personal and Business. Business accounts have added features,
such as user statistics, IP limitation, bulk administration, and blocking of users.

Plan
Shows the type of plan you are currently registered for and the billing cycle (per month or per
year). If you have defined parameters outside of the standard plans, the plan will be listed as
Custom.

Plan Parameters
Here you will see the four main plan parameters: Space, Bandwidth, Maximum File Size and User
Access.

Upgrade
Click the Upgrade link next to the plan type to navigate to the Upgrade page, where you can
change your plan.

Custom Plan
Click the Custom Plan link next to the plan parameters to navigate to the Custom Plan page. Here
you will be able to access a drop down menu that will enable you to select the specific custom
parameters you want. Once you have made your selection, the cost of the plan will automatically
be calculated and, if it is to your liking, you can proceed to change to that custom plan.

OpenDrive Web | 48
Picture and Branding

Profile Picture and Company Branding

You can add a profile picture to your personal account or, if you have a business plan, add your
company’s logo to the page so it will be displayed every time a user logs in.

OpenDrive Web | 49
Profile Picture
To upload a profile picture to your OpenDrive account, in the section of the page that says Picture,
click the Choose File button and select the picture you wish to upload. This picture will be subject
to size and type restrictions as shown below the upload box. Click the Save button to upload and
save your profile picture. Your new profile picture will now be displayed. To delete a picture,
simply click the Delete link below the profile picture.

Company Branding
You can choose a logo that will be displayed on the OpenDrive web pages when you are logged
into your business account. Select this logo the same way you would select a profile picture, per
the instructions above. You can also choose header background colors and text. Clicking the color
on the palette will automatically enter its hexadecimal value into the appropriate box. Once you
have selected your header color and text, click the Save button to apply the changes. Note:
Company Branding is only available on business plans.

OpenDrive Web | 50
Affiliates

Referring People to OpenDrive

Our affiliate program rewards OpenDrive users for referring people to OpenDrive. By sharing a
link that people can click, you get credit for each new paid account registration.

OpenDrive Web | 51
Share Link
You can advertise OpenDrive by copying the link provided and pasting it to your Twitter or
Facebook account, blog or website. Every time someone clicks that link, you will receive credit for
the referral, as well as 7% commission on their paid plan as long as long as they are actively
registered.

Display Logo
You can also paste the embed code for the logo on a website or blog. The logo that will be
displayed will contain the affiliate link that will give you credit for the referral.

Invite Friends
Enter the email addresses of friends and associates, one per line, into the box provided. Click the
Send button to send emails to each person advertising OpenDrive. The emails will contain an
affiliate link that can be clicked to give you credit for the referral.

OpenDrive Web | 52
Forum

OpenDrive Public User Forum

The OpenDrive Forum is designed to provide users with a means of public discussion about
OpenDrive features and tools, as well as news and updates designed to keep the public informed
of all changes and improvements.

OpenDrive Web | 53
Registration
You must register separately for the OpenDrive Forum. It is a separate system from the OpenDrive
servers and will not accept your OpenDrive login. Registration for the forum is simple and easy.
Just click the Register link at the top left of the page to fill out a simple form. You will receive an
email asking that you verify your information. Once you do this, you will be able to log into the
forum and fully use its tools.

News and Updates

Sticky topics at the top of the forum pages contain news and updates about OpenDrive’s service
and features. As new things happen, the public will be informed through these threads. You can
subscribe to these threads to receive email notification every time there is a new post, so you will
always be up to date on all developments.

Posting a Question or Request

If you have a question, need assistance, have a suggestion or wish to discuss anything publicly
concerning OpenDrive, you can create a new topic or post to an existing one. Standard forum
rules and etiquette apply. Please keep topics brief, post them in the appropriate areas, avoid
duplication as much as possible and, as always, refrain from sharing any personal information.
Remember, this is a public forum and everything you post on the forum will be available for the
world to see.

OpenDrive Web | 54
Contact Center

OpenDrive Contact Center

The OpenDrive Contact Center is a resource available to all registered OpenDrive users. It is a
convenient and private means to request technical support or ask questions without making any
personal information public.

OpenDrive Web | 55
Message Regarding
Choose the appropriate topic from the drop down menu so our support personnel will be able to
assist you more efficiently.

Operating System
Please select the Operating System of the computer you are using to connect to OpenDrive, or
the computer you are experiencing problems with.

Internet Browser and Version

Enter the Internet browser that you use to connect to the OpenDrive website and the version of
that browser. Your browser’s version can be found in the Help section of your browser. Note: This
option is only available when Technical Support/Report Bug is chosen in the Message Regarding
field.

OpenDrive Application
Choose the application you use to connect to OpenDrive, whether it be the website, Windows
Drive, Mac Drive, Desktop or API. Note: This option is only available when Technical
Support/Report Bug is chosen in the Message Regarding field.

Screenshot
Choose a screenshot to upload that demonstrates the problem you are having. Note: This option
is only available when Technical Support/Report Bug is chosen in the Message Regarding field.

Subject
Enter the subject of the question you wish to ask. Please try to be short but specific for best
results.

Question Box
Type your question into the box, being sure to be as specific about your problem as possible.
Include as many details as you can about the problem or the question you have. The more
information you provide, the easier it will be for OpenDrive to assist you.

Send
Once you have provided all of the information you can, click the Send button to send your request
to OpenDrive Support. You will receive email notification once you receive a response. To read
your response and follow up, simply log into he OpenDrive website and re-visit the Contact
Center. If you need to write a follow-up response, you will be provided with a box to compose
that response and clicking Send again will send the response to OpenDrive Support.

OpenDrive Web | 56