RIGHT TO INFORMATION ACT Back

CHAPTER
The particulars of its organization, functions and duties
–1

The Cyberabad Police Commissionerate has been created by the Government

vide G.O. Rt. No. 309, Dt. 21-1-2003 and came into existence w.e.f. 12-2-2003.
The Cyberabad Metropolitan Area has been curved out of the 10 Municipalities
and adjoining urban areas of Rangareddy District located all around the
Hyderabad city. The jurisdiction of the Commissionerate covers an area of 3600
Sq. KMs having a vast population of about 75 Lakhs. The Rangareddy
District Police has been bifurcated into two Units i.e., Cyberabad and
Rangareddy Police District. Keeping in view of the challenges of Policing in
Cyberabad Metropolitan Area, The Government have created additional Police
force with a focus on developing this area into a centre of Developmental
Excellence by:

1. Attracting world renowned Hi-tech Industries/Companies/Institutions to

set up their units here.
2. Attracting tourists from all over the world by developing Recreation,
Sports & Tourism.
3. Establishing an Internal Airport for converting Cyberabad/Hyderabad
into a Transit Hub for the tourists for entire Asia.
4. Upgrading Quality and Standards of life in Cyberabad/Hyderabad in
terms of Civic Infrastructure, Public Safety and Sense of Security.

The Cyberabad Police Commissionerate have been strengthened several

specialized functional wings when compared to a District Police Unit/Setup.
The specialized wings of Cyberabad Police which have been strengthened are:-

1. Regular Policing/Department with 41 Police Stations.

2. Traffic Police Department
3. VIP Security Wing
4. Detective department for investigation Special & Sensational/Heinous
Crimes.
5. An Armed Reserve Wing.
6. Special Branch
7. Counter – Intelligence Branch (to deal with ISI/Terrorist Activities).
8. A Special Operations Wing (Task Force) to counter mafia & organized
gangsters.
9. An Emergency Response Management System with a Call Centre and
dedicated network of Patrol Cars.
10. A Finger Print Unit
 11. A Scientific clues Team
12. A Motor Transport Wing
13. A Canine Unit of Dog Squads
14. A City Crime Records Bureau.
15. Information Technology Cell.
16. Cyber Crime Cell (To investigate the cases of Cyber crime).

Thus, Cyberabad Police Commissionerate has a series of wings of

Functional Specialization when compared to a District Police Unit to cater the
needs of the Urban Policing in the area.

The strength of the Cyberabad Police force is shown below:-

No. of posts
No. of posts No. of posts
Sl. sanctioned
Name of the Post sanctioned sanctioned
No. for (H.G
(Civil) (A.R.)
Unit)
1 Commissioner of Police 1
2 Dy. Commissioner of Police 5
Addl. Dy.Commissioner of
3 8 1 1
Police
4 Assit.Commissioner. of Police 19 4 1
5 Inspectors of Police 119 9 2
6 Sub-Inspectors of Police 441 27 1
7 Asst. Sub-Inspectors of Police 221 81 -
8 Head Constables 672 236 7
Police Constables 3006 1053 -
Total 4492 1411 12
Grand Total - 5915
Cyberabad Police
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Telephone and Email Acknowledgements
Directory Commissionerate
 RIGHT TO INFORMATION ACT Back

CHAPTER
Functions and Duties
–2

Organization, Functions and Duties (Section 4 (1) (b) (i)

2. (i) Particulars of the Organization, Functions and Duties:-

Sl. Name of the

Address
No. Organization
Commissioner of Police
01 Police Department
Cyberabad City.

Functions:-

1. Maintenance of Law and Order.

2. Prevention and detections of crime.
3. Traffic Regulation.
4. Establishment.
5. Functions of Addl. District Magistrate.

Duties:-

1. Sanction of Leave.
2. Promotions.
3. Transfers.
4. Punishments.
5. Drawal of T.A. & Contingent Bills.
6. Petitions (redressal of public grievances)
7. Bandobust Arrangements.
8. Home Guards Organisation.
9. Foreigners Registration.
10. Central Complaint Cell.
11. Maintenance of Personal Files.
12. Duties of Addl. District Magistrate.
Cyberabad Police
All Rights Reserved ® Cyberabad Police
Telephone and Email Acknowledgements
Directory Commissionerate
 RIGHTTOINFORMATIONACT Back
CHAPTER–
PowersandDutiesofOfficersandEmployees(Section4(1)(b)(ii)
3

3.(i) Please provide details of the Powers and Duties of Officers and Employees
of the authority by designation as follows:-

(I)

Name of the Officer /

Sl.No. Designation
Employee
01 Ch. Dwarak Tirumala Commissioner of Police,
Rao, I.P.S. Cyberabad City

Statutory:-

1. He has power to detain persons under the Preventive Detention Laws.

2. Licensing Authority for Cinematography
3. Authorized Officer for Cable TV Network
4. He has the licensing authority under the Arms Act and other Acts.
5. Dist.Authority for issue of Licences under Explosives Act
6. Magisterial Powers as Addl.District Magistrate.

Administrative:-
1.He shall be responsible for all aspects of policing in Cyberabad Commissionerate.
2.He also functions as Addl.District Magistrate for the City.
3.He reports to D.G.P. and keeps him constantly informed of all developments in the City.
4.Maintain close liaison with Addl.DGs PL&O,Admn,CID and Int.,
5.Continuous evaluation of emerging issues and formulates Police Policy for maintenance of
L&O, prevention and detection of crimes.
6.Effective co-ordination among different wings of the City Police.
7.Organise effective Police – Public Relations for prevention and detection of crime and for
maintenance of L&O.
8.Organisation and implementation of policing beats, patrols and surveillance.
9.To keep all the members of the City Police in a state of high efficiency and morale.
10.Accord high priority and attention to traffic education and enforcement as well as training
of traffic personnel.
11.Powers as FRO.
12.Super vision of City Special Branch work.
13.Supervision over investigation when special out-breaks of crime occurs.
14.Disciplinary authority for Major Punishments up to the rank of Inspectors and Minor
Punishments up to the Rank of ACsP.
15.Supervision of all bandobust arrangements for the visits of VIPs, strikes and other Law and
Order matters.
16.Preparation of Promotion Rolls.
17.Petition enquiries where reports are due to CM Peshi, C.O.,& Collector.
18.Grant of leave from the Rank of CIs and above.
19.Transfer of PCs, HCs and ASIs in the City.
20.Transfer of SIs and CIs with in the City limits.
21.Promotions to the Rank of HCs to ASIs, PCs to HCs and JAs to SAs.
22.Registration of Foreigners, issue of NOCs for Passports,Visas and all ied powers.
 Financial:-

TheCommissionerofPolicehasfullfinancialpowersofaHeadoftheDepartment.

Others:- NIL

(II)

Sl.No. NameoftheOfficer/Employee Designation

02 Sri Ramakrishnaiah D.C.P.,Crimes,CyberabadCity.

STATUTORY:

• All Policing Activities - Review and monitoring of progress of investigations and in

Crime.

Special Branch - Verifications reports. Review of the Work of CCS teams..

• Super vision of CCRB Work
• Control Room / Call Center
• All Minor PR Activities in respective Jurisdictions
• Rewards & Punishments
• Initiating / Reporting ACRs
• VIP Security
• Reporting to the Commissioner of Police

FINANCIAL: -Nil-

Sl.No. NameoftheOfficer/Employee Designation

03 Sri Vijay Kumar, IPS D.C.P MadhapurZone.

STATUTORY:

All Policing Activities including Review and performance management in the following
Divisions:

1. Rajendranagar
2. Balanagar
3. 4Kukatpally
4. 5Madhapur
5. 6VIPSecurity for the total Zone
6. 7Security Wing
7. 8All Training Activities
8. 9Transfer of PCs HCs with in the Zone
9. 10Inspections of Police stations and ACP Offices
10. Visits & Monthly Crime Meetings
11. 12Rowdy Sheets and Suspect Sheets
12. Reply to LAQ, LSQ & RSQ
13. Court Matters
14. Allminor PR activities in respective Jurisdictions
15. Patrol Cars Division of the respective jurisdictions
 16. Wireless Communications
17. Quarters and Buildings
18. Petitions CMP and Home Dept
19. 20MCR Statements I to XIII
20. 21Bandobust Schemes
21. 22Leading All HR Welfare Committees

Performance Management in the above areas including Target setting, ActionPlans, Monitoring,
Measurement and Documentation

• Rewards & Punishments

• Initiating / ReportingACRs
• Renewa lof Gun Licenses
• Inspection of Cinema Halls
• Permissions for temporary non-commercial programmes
• Permissions for processions
• Community policing.
• NOC for Temporary Cracker Shops
• Reporting to the Commissioner of Police

FINANCIAL:-NIL-

NameoftheOfficer/Employee Designation
Sl.No.
04 Sri M. Shiva Prasad, IPS D.C.P.,LawandOrder,
AlwalZone.

STATUTORY:
All Policing Activities including Review and performance management in the following
Divisions:

1. Alwal Division
2. Malkajgiri Division
3. Pet Basheerabada Division
4. VIP Security for the total Zone
5. 5Security Wing
6. 6All Training Activities
7. 7Transfer of PCs HCs with in theZone
8. 8Inspections of Police stations andACPOffices
9. 9Visits & Monthly Crime Meetings
10. 10Rowdy Sheets and Suspect Sheets
11. Reply to LAQ, LSQ & RSQ
12. Court Matters
13. All minor PR activities in respective Jurisdictions
14. Patrol Cars Division of the respective jurisdictions
15. Wireless Communications
16. Quarters and Buildings
17. Petitions CMP and Home Dept
18. MCR Statements I to XIII
19. Bandobust Schemes
20. 20Leading All HR Welfare Committees
Performance Management in the above are as including Target setting, Action Plans,
Monitoring, Measurement and Documentation

• Rewards & Punishments

• Initiating / ReportingACRs
• Renewal of GunLicenses
• Inspection of CinemaHalls
• Permissions for temporary non-commercial programmes
• Permissions for processions
• Community policing.
• NOC for Temporary Cracker Shops
• Reporting to the Commissioner of Police

FINANCIAL:-NIL-

Sl.No. NameoftheOfficer/Employee Designation

05 D. Nagendra Kumar, IPS D.C.P., Law and Order,
LBNagarZone.

STATUTORY:

All Policing Activities including Review and performance management in the following
Divisions:

1. LB Nagar
2. Ibrahimpatnam
3. Vanasthalipuram
4. 4VIP Security for the total Zone
5. 5Security Wing
6. 6All Training Activities
7. 7Transfer of PCs HCs within the Zone
8. 8Inspections of Police stations and ACP Offices
9. 9Visits & Monthly Crime Meetings
10. 10Rowdy Sheets and Suspect Sheets
11. Reply to LAQ, LSQ & RSQ

Court Matters

All minor PR activities in respective Jurisdictions

• Patrol Cars Division of the respective jurisdictions

• Wireless Communications
• Quarters and Buildings
• Petitions CMP and Home Dept
• MCR Statements I to XIII
• Bandobust Schemes
• Leading All HR Welfare Committees

Performance Management in the above areas including Target setting, Action Plans,
Monitoring, Measurement and Documentation
 • Rewards & Punishments
• Initiating/Reporting ACRs
• Renewal of Gun Licenses
• Inspection of Cinema Halls
• Permissions for temporary non-commercial programmes
• Permissions for processions
• Community policing.
• NOC for Temporary Cracker Shops
• Reporting to the Commissioner of Police

FINANCIAL: -NIL-

Name of the
Sl. No. Designation
Officer/Employee
06 A.Chandra Shekar Reddy D.C.P., Traffic, Cyberabad City.

STATUTORY:

All Traffic Policing Activities including Review and performance management of the Traffic
Police Wing.
Traffic Engineering, Education and Enforcement Activities

• Traffic Regulation and Management for VIP Security

• All Training Activities for Traffic Personnel
• Culture Change Management Programme implementation in Traffic wing
• Performance Management in the above areas including Target setting, Action Plans,
Monitoring, Measurement and Documentation
• Rewards & Punishments
• Initiating/Reporting ACRs
• Reporting to the Commissioner of Police

FINANCIAL: -NIL-

Name of the
Sl. No. Designation
Officer/Employee
07 M. Prabhakar Reddy Addl. DCP Admin

Administrative:-

1. He deal with all matters connected with administration in consultation with the
Commissioner of Police, Cyberabad City.
2. He should keep the C.P.O. in a high state of efficiency, ensuring promptness in
correspondence, timely payment of salaries, allowances and other bills due to the
Police Stations.
3. He is the disciplinary authority for giving Minor PRs upto the rank of ASIs.
4. Maintenance of crime digest and GCR’s.
5. Maintenance of PFs.
6. Grant of leave upto the rank of SIs.
7. Disposal of T.A. Bills and other contingent bills.Pension, GPFs, H. R and SLs
8. Supervision on City Armed Reserve, Security Wing and Security related matters,
 Home Guards, Welfare Units and Police Lines.

Financial:-

1.Sanction of T.A., contingent expenditure, Telephones, Electrical Bills and other contingent
bills.
2.Drawal of Home Guard Bills (Duty allowances, etc.)

Others: - NIL
(III)

Name of the
Designation
Sl. No. Officer/Employee
08 Sri A. Srinivasa Rao Administrative Officer, C.P.O.,
Cyberabad City

Statutory:- --

Administrative:-

1. Drawing and disbursement officer for entire force, Home Guards and office staff.
2. Assist the Commissioner of Police, Cyberabad City, in all administrative matters.
3. Supervise the work of all office superintendents and staff.

Financial: -
Drawing & Disabusing Officer

1. Sanction of contingent expenditure.

2. Sanction of Increment up to the rank of SI of Police and Office Superintendent.
3. Sanction of G.P.F. Loans / Part final withdrawals up to the rank of SI of Police and
Office Superintendent.
4. Sanction of Festival advance, Education advance and other miscellaneous advances

Others: - NIL

(IV)

Sl. No. Name of the Officer/Employee Designation

01 Sri Karunakar A.C.P., Shamshabad
02 Sri M.Sarveshwar Reddy A.C.P., Rajendranagar
03 Sri Sarath Babu A.C.P., Kukatpally
04 Sri Govardhan A.C.P., Madhapur
05 Sri S. Damodar A.C.P., Balanagar
06 Sri Santosh Kumar A.C.P., Alwal
07 Sri P.V.Padmaja A.C.P., Malkajgiri
08 Sri D. Shivram Krishna A.C.P., Petbasheerabad
09 Sri J. Amarendar Reddy A.C.P., LB Nagar
10 Sri B.Sreenivas Reddy A.C.P., Vanasthalipuram
 11 Sri Ch. Srinivas Rao A.C.P., Ibrahimpatnam
12 Sri N. Bhaskar Reddy A.C.P., Traffic-I,
13 Sri R. Madhu Mohan Reddy A.C.P., Traffic-II
14 Sri S.Anil Kumar A.C.P., Traffic-III

15 Sri Ravi Kumar A.C.P., Armed Reserve

16 Sri Madhusudhanreddy A.C.P., Cyber Crimes
17 Sri A.Siva Ramakrishna A.C.P., Counter Intelligence Cell
18 Sri K. Ganga Reddy A.C.P., Special Branch

Statutory:-

1. Permissions to processions, mike permissions

2. Prohibitory orders u/s 144 Cr. P.C.

Administrative:-

1. 1.Direct supervision of P.Ss and O.Ps to ensure efficient, honest and regular
functioning and management of records and staff under his charge.
2. Direct handling of situations and incidents that are likely to result in breach of peace.
3. Crime preventive action, implementation of community policing, effective beat
system, police and public relations.
4. Inspection of Police Circles, P.Ss/O.Ps once a year.
5. Personal visits to the scenes of, serious occurrences endangering life and property
such as, heavy floods, trains or boat disasters and fires, in respect of which the
commission of a cognizable offence is reported or suspected or is involved.
6. Supervision of highway patrol, traffic regulations in his jurisdiction.
7. Investigation of Grave Crimes and cases under SC/ ST (POA) Act.

Financial:- No powers
Others:- NIL

(V)

Name of the
Designation
Sl. No. Officer/Employee
09

Statutory:-
Administrative:-

1. Supervision of the work and duties of guards and beat detachments.

2. Maintenance of discipline of the Police Officers of all ranks.
3. Conduct of Drill, Physical Training and inspection of the Kit personally.
4. Scrutiny of records of each beat, checking of night beats, twice in a week and
personal patrol.
5. Visit each of his Police Stations once in a month. He shall discuss with the Sub-
Inspector, the cases under investigation, clues for detection and assist in the progress
 of the cases in finalizing them without delay.
6. Make all police and bandobust arrangements for public gatherings, fairs, festivals,
processions, etc.
7. Arrange effective beat systems and patrols to prevent offences and to collect
information.
8. Build and maintain good public relations.
9. Organize and maintain liaison with the maithri committees in various locations and
enlist their participation, co-operation and support in the functioning of the Police.
10. The Inspector shall assume charge of investigation in all grave crimes and be
responsible from the initial stages till the finalization and prosecution of the case.

Financial:- No powers
Others:- NIL

(VI)

Name of the
Designation
Sl. No. Officer/Employee
10 Inspectors of Police (Station House Officer)

Statutory:- ----

Administrative:-

1. Overall responsibility for improving the Law & Order situation in the Police Station
Jurisdiction in a planned and targeted manner.
2. Effective Technology use in all policing activities Prevention & Detective of Crimes
3. Using the Patrol Mobile for Crime Prevention, Emergency Responses, Traffic Direction
and Control and Community Policing Activities
4. 4Community Policing
5. 5Developing proactive Policing Culture among all the staff in the Police Station,
besides reactive policing actions.
6. 6Providing Leadership and developing all the policing skills in all the staff of the Police
Station
7. 7Developing Teamwork Culture
8. 8Effective man Management through personal care
9. 9Developing a culture of Issue based policing rather that incident based policing

Financial:- No powers
Others:- NIL
(VII)

Name of the
Designation
Sl. No. Officer/Employee
11 Sub - Inspectors of Police L&O

Statutory:-

1. He shall function as the in-charge Officer of the sector for the upkeep of the law &
order situation and other policing results in his/her sector
2. Maintaining L & O and crime prevention including property offences
3. Assisting in crime detection
4. Helping the SHO of the PS in speedy trials, prompt production and refreshing memory
 of witnesses, execution of NBWs and serving the summons
5. Collecting and feeding information for maintaining SCH Part IV
6. Community contact programmes
7. Formation of defense squads and youth clubs in the sector
8. CCMP Activities
9. Training law and order constables in all policing skills
10. VIP security
11. Intelligence collection
12. Proactive Policing
13. Preparing Sectoral map
14. Identifying the crime prone areas including crime against women and weaker sections
and taking prioritized actions
15. Investigating the cases endorsed to him
16. Close watch on habitual law breakers, rowdies, communal offenders, white collar
criminals, etc
17. Prompt enforcement against social evils
18. Prompt action against organized crimes like land grabbing, drug trafficking, and
immoral trafficking of women
19. Supervising the work of the sector staff
20. Assisting the Traffic Police in Traffic Management
21. Initiating all measures to reduce Fear of Crimes
22. Reporting to SHO on the daily activities and taking briefing from him /her

Name of the
Sl. No. Designation
Officer/Employee
12 Sub - Inspectors of Police - DSI

Statutory:

1. He shall function as the in-charge officer for prevention, detection and prosecution of
property offence cases for the total police Station jurisdiction
2. He shall maintain records pertaining to property crime
3. He shall maintain categorized and head wise photo albums as per the modus operandi
4. Keeping surveillance over the property offenders
5. Keeping watch over the convicts of the Police Station jurisdiction released from jails
from time to time
6. Policing Skills development of Crime staff
7. Identifying Property Crime Prone areas and taking up crime prevention actions (e.g
reorganizing night beats, increasing point books, day patrolling)
8. Educating the community in property crime prevention methods with special emphasis
on use of technology aids.
9. Collection of crime and criminal intelligence
10. Source Development
11. Exchange of criminal intelligence with other crime SIs/ CCRB /CCS
12. Extensive use of scientific aids in crime detection.
13. Initiating all measures to reduce Fear of Crimes

(IX)

Name of the
Designation
Sl. No. Officer/Employee
13 Asst. Sub - Inspectors of Police
Statutory:- ----

1. Investigation of simple cases as directed by SHO and assisting investigation in all

cases handled by SHOs and other superior officers.
2. Petition Enquiry.
3. Checking of enquiries in verification rolls.
4. Supervision of service of process work.
5. To function as an Officer in charge of a beat area and check patrols.
6. Direct supervision or handling of station scriptory work.
7. Detailing duties to the staff during Inspector’s absence and exercising supervision and
control over the Constables and Head Constables.
8. Maintenance of cash book.
9. Preparation of pay and traveling allowance bills (He should sign them only when the
SHO is absent)
10. Maintenance of Arms and Ammunition and registers connected therewith.
11. To be incharge of out post or beat and perform these duties when posted there.
12. Such other work as may be entrusted to him.

Financial: - No powers
Others: - NIL
(X)

Name of the
Designation
Sl. No. Officer/Employee
14 Head Constables

Statutory:- ----
Administrative:-

1. To work with Constables and help them to understand instructions, catechism and
drill.
2. To perform duties allotted by SHO.
3. To be incharge of guard or escort, when deputed.
4. To visit villages in the station jurisdiction when deputed for a specific purpose.
5. To work as HC incharge of a particular beat area.
6. To attend to court work under the orders of SHO.
7. To investigate cases when deputed by the SHO and to assist the I.O. in investigation.
8. To conduct enquiries into petty complaints.
9. To take care of arrested persons kept in police station.
10. To take care of reception and proper behaviour with the persons coming to police
station and to attend telephone calls.
11. To be present in the police station in the absence of Sub-Inspectors unless called
away in an emergency. He should take approval of S.I. before leaving the
station on routine duties.

Financial: - No powers
Others: - NIL
(XI)

Name of the
Designation
Sl. No. Officer/Employee
15 Police Constables
Statutory:-
Administrative:-

1. To perform duties in beats, patrols and pickets.

2. Surveillance over history sheeted and other potential criminals, as per records.
3. Collection of information and intelligence relating to crimes and criminals,subversive,
terrorist and anti social elements in their areas primarily and communication of the
same to the authorized superiors.
4. Developing cordial relations with local maithri committees/voluntary organizations and
knowledge of households in the beat area.
5. Convey information relating to persons and events that cause or are likely to cause
law and order problems or wide-spread disturbances.
6. Keep in touch with local disputes with caste/communal overtones and inform the
SHO.
7. Assistance to investigating officers in the matter of arrests, recoveries, searches,
identification and securing of witnesses or verification of information.
8. Execute warrants and serve summons promptly.
9. Escort prisoners, arrested persons.
10. Escort injured or dead to the hospital.
11. Guard prisoners in custody and all station property.
12. Help and assist discuss for management & relif Work during Floods, Earthquakes,
Fires, Accidents, Epidemics, etc., and put in responsible efforts to save lives and
property.
13. To perform allotted duties in Fairs, Festivals, Bundhs, Agitations, Riots, Large
Assemblies, Elections, Bandobust and security duties.
14. To preserve and guard the scene of occurrence until the necessity ceases.
15. To behave courteously with all sections of public and treat poor people, children,
women, aged and all weaker sections of society with consideration, sympathy and
helpful attitude.
16. To be regular and punctual in his duties, catechism, physical training and weekly
parades.
17. To work as a data entry operator on Computers and in the areas of
reprography,photography and cartography, wherever they have necessary skill.
18. Make entries in the prescribed register and forms and maintain records entrusted to
him, particularly those relating to beat area.
19. Any other duties allotted by SHO or other superior officers or elsewhere in the
A.P.P.Manual.

Financial: - No powers
Others: - NIL

(XII)

Name of the
Designation
Sl. No. Officer/Employee
16 Office Superintendents

Statutory: - --

Administrative:-

1.Supervise the work of office staff in their sections.

2.Assist Administrative Officer in discharge of duties.

Financial: - No powers
Others: - NIL

RIGHT TO INFORMATION ACT Back

CHAPTER
Procedure Followed in Decision-making Process
–4
Designation of
Decision
Activity Description final decision-
Making Process
making authority
Goal-setting &
NA NA NA
Planning

Budgeting Pay and Based on

Commissioner of
Allowances and availability of
Police
other Expenditure funds

Formulation of
programmes, schemes NA NA NA
and projects

Recruitment/hiring Recruitment will be taken up by the State Level

personnel Recruitment Board

Release of funds Administrative Commissioner of

Based on needs
Expenses Police
Implementation
delivery of
-do- -do- -do-
service/utilization of
funds

Monitoring &
NA NA NA
evaluation

Gathering feedback e-Mail/ Central -- Commissioner of

from public Complaint Cell/ Police
 Unified Police
Services Centre
RIGHT TO INFORMATION ACT Back

CHAPTER
Norms set for the Discharge of Functions
–5
5.1 Please provide the details of the norms/ standards set by the public
Authority
for the discharge of its functions/delivery of services.
Sl.No Function/ service Norms/ Standards Time frame
of performance set
1. Services Renewal of Arms
Licenses
i) SBBL for 3 15 Days
years
ii) DBBL for 3 15 Days
years
iii) Rifle for 3 15 Days
years
iv) Revolver/pistol 15 Days
for 3
Years
2. Services New Arms License 20 Days
3. Services No objection 20 Days
Certificates for petrol
bunks, Theatres,
Hotels
4. Services Mike Permission per 2 Days
day
a) Marriage procession 2 Days
without Mike
b) Marriage procession 2 Days
with Mike
5. Services To keep open Hotels 3 Days
during night
times/night work
6. Services Issue of F.I.R. Copy Immediately after
registration of the
Case.
7. Services Issue of P.M. Report 1 Day
Copy
8. Services Issue of Inquest report 2 Days
copy
9. Services Issue of duplicate 3 Days
Arms License book
10. Services Cultural Programmes 2 Days
i) Commercial
application fee
11. Services Cultural Programmes 2 Days
per day
i) Non-Commercial
application fee
12. Services Premier shows/Benefit 2 Days
shows
13. Services To ply vehicles in 2 Days
restricted hours and
night times
i) For Buses
ii) For Lorry/Tipper
per day
iii) For Mini Vans /
Tractor per day
14. Services Special Verification 2 Days
report or Police
Clearance Certificate
in respect of
Passport/Visa
applications
15. Services Xerox Copy of 2 Days
passport covering
letter sent from C.P.
office
16. Services Other S.B. 3 Days
Verification/ General
Verifications
17. Services Video Library 3 Days
Licenses
 RIGHT TO INFORMATION ACT Back

Arrangement for Consultation with, or Representation by, the

CHAPTER
Members of the Public in relation to the Formulation of Policy
–8
or Implementation there of
[Section 4(1)(b) viii]

8.1 Describe arrangements by the public authority to seek

consultation/participation
of public or its representatives for formulation and implementation of
policies?

S.No. Function/Service Arrangements for Arrangements for

consultation
With or representation of consultation with
or
public in relations with representation of
policy
Formulation public in relations
with policy
implementation

1 Receipt of the Central Complaints Cell Police

grievances Commissionerate,
Cyberabad City
2 Receipt of the All currents, petitions, Police
grievances complaints and e-Mails at the Commissionerate,
Head quarter level and all the Cyberabad City
petitions at Police Station
level are being listed and
receipt duly showing receipt
no. and date being handed
over to petitioner or sent by
e-Mail when e-Mail
complaint received. e-Mail
[(cpcyberabad@yahoo.com)
3 Receipt of the Dial 100 Police
grievances Commissionerate,
Call Centre,
 Cyberabad City
4 Seeking help in Dial 100 Police
emergency Commissionerate,
Cyberabad City

Chapter 10
f Officers and Employees
ction 4(1)(b)(ix)]
employees working in different units or offices at
s in the following format (including officers in charge of

esignation Email
dress of Telephone & Fax Office
Employee Tel:ResidenceTelephone
Fax
irumala Rao, 23235630 (O) (cpcyberabad
ioner of Police 27852888 ® @ Yahoo.com)
y 9440627333
9490617200
shnaiah, IPS., 27853421(O)
ner of Police, 27852605 ( R )
abad. 9490617204

aker Reddy, 27853422(O)

ner of Police, 9490617205.
abad.

IPS., 27853426 (O)

ner of Police, 27854034(O)
ne, Cyberabad. 9490617481.

asad, IPS., 27854081(O)

ner of Police, 27772024( R)
yberabad. 9490617203

a Kumar, IPS., 27853900 (O)

ner of Police, 9490617202
e, Cyberabad.
 ar Reddy 27852902 (O)
mmissioner of 27853952 ®
9490617206
y
Rao, 27852911(O)
Officer 9490617321
r, ACP 27854000(O)
son 9849900221
Babu, ACP 27853971 (O)
berabad 9490617338
an Reddy, ACP 27852915 (O)
berabad 9491039175
Reddy, ACP 24015334(O)
Division 9490617104
kar, aCP 08413-222488
Cyberabad 9490617481
Kumar, ACP 08418-233933 (O)
9490617105
aja, ACP 27853909(O)
ision 9490617102
makrishna, ACP 08418-233933
d, Cyberabad. 9490617467
er Reddy, ACP 27854027(O)
ision 9490617103
Reddy, ACP 27853906 (O)
m, Cyberabad 9490617147
s ACP 08414222833(O)
Division 9490617106
Reddy - ACP 27853922(O)
gar 9490617107
an Reddy 27852943(O)
ukatpally 9490617108
, ACP Traffic 08413-222488
9490617230
a, SHO 08413-222033
S 9490617481
ar, SHO RGI 08413-222211
9490617305
dy, SHO 08415-275233
PS 9490617241
Rao, SHO 24015333(O)
PS 9490617194
war Rao, SHO 20020093(O)
PS 9490617267
HO Narsingi PS 9490617189

SHO Moinabad 9490617188

n Reddy, SHO 27853981(O)

9490617191
dy, SHO 27852916(O)
9490617182
o, SHO 27853911(O)
S 9490617118
o, SHO 27853956(O) 9490617123

eddy, SHO 27853952 (O)

9490617124
y, SHO 27854021(O)
9490617129
dy, SHO 27852968 (O)
S 9490617132
dy, SHO 27854001(O)
9490617114
HO Jeedimetla 27853982 (O) 9490617220

eddy, SHO 9490617231

udu, SHO 27853945 (O) 9490617219

r, SHO Pet- 08418-233334 9490617229

ddy, SHO 9490617225

, SHO Alwal 27853910(O) 9490617215

Keesara PS 9490617139

ddy, SHO 27853991(O) 9490617141

dy, SHO 27853980 (O) 9490617153

O Malkajigiri 27853988 (O) 9490617146

na, SHO 27853990 (O) 9490617150

na Raju, SHO 27853987 (O) 9490617156

ad, SHO 27854095 (O) 9491039157

HO Ghatkesar 9490617137

O Hayathnagar 27853906 (O) 9490617147

ulu, SHO 24090450(O) 9490617342

ddy, SHO 27853966 (O) 9490617179

m PS
dy, SHO 27853997 (O) 9490617164

nder, SHO 27853903 (O) 9490617170

S
ker, SHO 27854005 (O) 9491039156
PS
HO WPS, 27853989 (O) 9490617325

arlyu, SHO 9490617233

S
, SHO Manchal 9490617240

, SHO 9490617242

i, SHO 9490617237

kar, SHO 9490617239

PS
R, Cyberabad 27853929 (O) 9490617110

har Reddy, DCP 27853422 (O) 9490617205

y, DCP Traffic-27853425(O) 9490617207

dy, ACP 27853922 (O) 9490617107

ffic
ud, 27853927 (O) 9490617253
ar Traffic PS
dy, 27853822 (O) 9490617277
lipuram Traffic

Rao, Inspr. 27853931 (O) 9490617272

PS
mar, 27854014 (O) 9490617256
iri Traffic PS
Rao, 27854020 (O) 9491039154
affic PS
an Reddy, ACP 27854082 (O) 9490617108
ffic
o, 27852921 (O) 9490617289
ally Traffic PS
arlu, 27854013 (O) 9490617257
r Traffic PS
Pasha, 27852901 (O) 9490617247
r Traffic PS
a Traffic PS 27854050 (O) 9490617271

ACP Airport 08413-222488(O)

9490617230
pr.Shamshabad 9490617270

dy, 9490617264
nagar Traffic PS
signations and other particulars of Public Information Officers CHA
Information Officers

APIO INFORMATION PIO INFORMATION AP

Name D
Name & Designation Contact Phone No s and E_mail Name & Designation Contact Phone Nos & E_mail
Addres
of APIO IDs of APIO of PIO IDs of PIO

Zone : Alwal Sri. M

Division : Alwal DCP

UNIT – Law & Order Police Stations
27853975(O)
K.Srinivas Rao,
9490617215
SHO Inspr.
sho_alwal@cyb.appolice.gov.in

K.Venkat Reddy, 27853991(O)

Inspr. Neredmet 9490617141 08418-232933
(Incharge) sho_kguda@cyb.appolice.gov.in Santosh Kumar, 9490617105
27853980(O) ACP Alwal acp_alwal@cyb.appolice.gov.i
K.Venkat Reddy, n
9490617153
SHO Inspr.
sho_nrmt@cyb.appolice.gov.in
08418-285344(O)
G. Jagan,
9490617139
SHO Inspr.
sho_ksr@cyb.appolice.gov.in
Division : Malkajgiri
 27853988(O)
B. Ramesh,
9490617146
SHO Inspr.
sho_mgr@cyb.appolice.gov.in
27853990(O)
T. Ramu
9490866231
SI of Police Incharge
sho_nrm@cyb.appolice.gov.in

R. Satyanarayana Raju, 27853987(O) 27853909(O)

P.V.Padmaja,
SHO 9490617156 9490617102
ACP Malkajgiri acp_mgr@cyb.appolice.gov.in
Inspr. sho_upl@cyb.appolice.gov.in
08415-222233(O)
Ch. Srikanth,
9490617137
SHO Inspr.
sho_gksr@cyb.appolice.gov.in

S. Krishna Prasad
9491039157
SHO Inspr.
sho_mdpl@cyb.appolice.gov.in
Division : Pet Basheerabad
08418-233334(O)
S. Ashok Kumar,
9490617229
SHO Inspr.
sho_ptbad@cyb.appolice.gov.in
08418-244533(O)
M. Narendar Reddy
9490617231
SHO Inspr. 08418-233933
sho_spet@cyb.appolice.gov.in D. Shiv Ramakrishna,
9490617467
08418-255633(O) ACP Petbasheerabad
Ramachandrudu, acp_pbad@cyb.appolice.gov.in
9490617219
SHO Inspr.
sho_dngl@cyb.appolice.gov.in
08418-220433(O)
V. Yadagiri Reddy,
9490617225
SHO Inspr.
sho_mdcl@cyb.appolice.gov.in

Zone : LB Nagar
Division : LB Nagar D.Nage
27853903(O) J. Amarendar Reddy, 27854027(O) DCP LB
K. Poornachandar Rao ACP ,Saroor Nagar 9490617103
9490617170
SHO Inspr. acp_srnr@cyb.appolice.gov.in
sho_srnr@cyb.appolice.gov.in
27853906(O)
M.Sridhar Reddy,
9490617164
SHO Inspr.
sho_lbnr@cyb.appolice.gov.in

L . Anand Bhaskar
9490617156
SHO Inspr.
sho_cpuri@cyb.appolice.gov.in
A.Lakshmi, 27853989(O)
 9490617180
SHO Inspr.
sho_wps@cyb.appolice.gov.in

Division :Vnasthalipuram
27853966(O)
B. Ravindar Reddy,
9490617179
SHO Inspr.
sho_vprm@cyb.appolice.gov.in
27853905(O) B. Srinivas Reddy, 27853906
B. Bhaskar,
9490617161 ACP, 9490617147
SHO Inspr.
sho_hynr@cyb.appolice.gov.in Vanasthalipuram acp_vprm@cyb.appolice.gov.in
24090450
K. Dronacharyulu,
9490617342
SHO Inspr.
sho_hynr@cyb.appolice.gov.in

Division :Ibrahimpatnam
08414-222033(O)
P.Venkateshwarlu,
9490617233
SHO Inspr.
sho_ibp@cyb.appolice.gov.in
08414-243233(O)
B. Sreenivasa Rao,
9490617242
SHO Inspr.
sho_ycr@cyb.appolice.gov.in
08414-253433(O) 08418222833(O)
M. Gangadhar, Ch.Srinivas Rao,
9490617240 9490617106
SHO Inspr. ACP,Ibrahim Patnam
sho_mncl@cyb.appolice.gov.in acp_ibp@cyb.appolice. gov.in
08414-235233
V.V.Chalapathi,
9490617237
SHO Inspr.
sho_kkr@cyb.appolice.gov.in
08414-232433(O)
A.Chandra Shekar,
9490617239
SHO Inspr.
sho_mrwm@cyb.appolice.gov.in

Zone : Madapur
Division : Balanagar Sri V
27854001(O) D.C.P
Y. Venkat Reddy,
9490617114
SHO Inspr.
sho_bnr@cyb.appolice.gov.in
27852904 (O) 27854000(O)
G.Baswa Reddy, S. Damodar
9490617132 9490617101
SHO Inspr. ACP Balanagar
sho_sntr@cyb.appolice.gov.in acp_bnr@cyb.appolice.gov.in
27853982(O)
A.Gangaram,
9490617220
SHO Inspr.
sho_jdm@cyb.appolice.gov.in

Division : Rajendranagar
 24015333(O)
K.Ramboopal Rao,
SHO Inspr. 9490617194
sho_rjnr@cyb.appolice.gov.in
08417-252033(O)
Shekar Goud, M. Sarveshwara
9490617188 24015334(O)
SHO Inspr. Reddy,
sho_mbad@cyb.appolice.gov.in 9490617104
ACP, Rajendra
08413-233866 acp_rjnr@cyb.appolice.gov.in
P. Narayana, nagar
9490617189
SHO Inspr.
sho_nrsg@cyb.appolice.gov.in

C.Umamaheshwar Rao,
9490617267
SHO Inspr.
sho_spally@cyb.appolice.gov.in

Division : Madhapur
27852965(O)
K.Srinath Reddy,
9490617182
SHO Inspr.
sho_mdpur@cyb.appolice.gov.in
27853981(O) 27852915
M. Ravichandan Reddy, Govardhan Reddy 9491039175
9490617191
SHO Inspr. ACP Madhapur acp_mdpur@cyb.appolice.gov
sho_rdr@cyb.appolice.gov.in
.in
27853911(O)
B. Surender Rao, 9490617118
SHO Inspr.
sho_cnr@cyb.appolice.gov.in

Division : Shamshabad
08413 222288
R.Sanjay Kumar,
9490617305
SHO Inspr.
sho_rgiairport@cyb.appolice.gov.in

08413 222033 08413-222288(O)

S.Ravi Chandra, Karunakar, 9490617481
9490617213 ACP, RGI Airport acp_rgiairport@cyb.appolice.
SHO Inspr.
sho_nrsg@cyb.appolice.gov.in gov.in
08415-275929(O)
P. Srinivas Reddy
9490617241
SHO Inspr.
sho_phsf@cyb.appolice.gov.in

Division : Kukatpally
27853959(O) T. Sarath Babu, 27853971
K. Srinivasa Rao, ACP Kukatpally 9490617338
9490617123 acp_kkp@cyb.appolice.gov.in
SHO Inspr.
sho_kkp@cyb.appolice.gov.in
S. Bheem Reddy, 23044161(O)
 9490617129
SHO Inspr.
sho_mypur@cyb.appolice.gov.in

N.Narsimha Reddy,
SHO Inspr. 9490617124
sho_kphb@cyb.appolice.gov.in

Unit – Traffic Police Stations

Division : Kukat Pally Traffic
S.Cha
27854004(O)
Munavar Pasha, DC
Inspr.
9490617247
sho_bnrt@cyb.appolice.gov.in
23176022(O) Sri. R.Madhu Mohan
27852943(O)
Reddy
9490617248 9490617108
ACP
sho_jdmt@cyb.appolice.gov.in acp_kkptrf@cyb.appolice.
traffic,Kukatpally
23112514(O) gov.in
Division
M. Venkateshwarlu,
9490617257
Inspr.
sho_mdpurt@cyb.appolice.gov.in
27852921(O)
A. Sanjeeva Rao,
9490617250
Inspr.
sho_kkpt@cyb.appolice.gov.in

Division : LB Nagar Traffic

K.Panduranga Rao 9490617243
Inspr. sho_alwalt@cyb.appolice.gov.in
27853907(O)
V.Sreekanth Goud
9490617253
Inspr.
sho_lbnrt@cyb.appolice.gov.in
27853985(O)
G.Sreenivas Kumar, N.Bhaskar Reddy, 27853922(O)
9490617256
Inspr. ACP traffic, 9490617107
sho_mgrt@cyb.appolice.gov.in
LB Nagar Division acp_lbnrtrf@cyb.appolice.gov.in
27853931(O)
M.Nageshwar Rao,
9490617272
Inspr.
sho_uplt@cyb.appolice.gov.in
27853822(O)
T. Srinivas Reddy,
9490617272
Inspr.
sho_uplt@cyb.appolice.gov.in

Division : Airport Traffic Division

C.Anjaiah, 9490617270 S.Anil Kumar 27853922(O)
Inspr. sho_rgiairport@cyb.appolice.gov.in ACP Traffic RGIA 9490617107
 24016757
K.Venkat Reddy,
9490617264
Inspr. Aitport Division acp_shbadtrf@cyb.appolice.g
sho_rjnrt@cyb.appolice.gov.in ov.in
Unit - ACP Offices
27853909
P.Santosh Kumar, ACP
9490617105 08418-232336(O)
27853939(O) M. Shiva Prasad , 9490617203
P.V.Padmaja, ACP D.C.PAlwal Zone. dcp_alwalz@ cyb.appolice.
9490617102
08418-233933 gov.in
D.Shivarama Krishna,
ACP 9490617467
J. Amarendar Reddy, 27854027
ACP 9490617103 27853900
27853906 Nagendra Kumar ,
9490617202
B.Srinivas Reddy, ACP D.C.P.
9490617147 dcp_lbnr@ cyb.appolice.
LB Nagar Zone
08414222833(O) gov.in
CH. Sreenivas, ACP
9490617101
27854000(O) Ch.
S Damodar, ACP
9849900221 Tirum
M. Sarveshwara Reddy, 24015334(O) Comm
ACP 9490617104 27853423(O)
08413-222488 Sri Vijay Kumar
9490617201
G.S. Karunakar, ACP D.C.P., Madhapur
9490617481 dcp_mdpur@cyb.appolice.gov
Zone.
27852915 .in
K.Govardhan Reddy,
ACP 9491039175
27853971
T.Sarath Babu, ACP
9490617338
27853922(O)
N.Bhaskar Reddy - ACP
9490617107
R.Madhu Mohan Reddy 27852943(O) S.Chandra Shekar 27853422(O)
Reddy, 9490617205
9490617108 DCP Traffic dcptrf@cyb. appolice.gov. in
24016757(O)
S.Anil Kumar ACP
9490617230
Unit – Zone Offices
Ch
RahmanKhan 08418-232336(O) Tirum
Sri M.Shiva Prasad Com
Superintendent Alwal 08418-232336(O) 9490617203
D.C.P.Alwal Zone.
Zone dcp_alwalz@cyb.appolice. gov.in

Superintendent 2785 3900(O) Sri Nagendra Kumar, 27853900(O)

L.B.Nagar Zone D.C.P. LB Nagar 9490617202
Zone dcp_lbnrz@cyb.appolice.gov.in
 27853426(O)
Arshad Ahmed, Sri Vijay Kumar
9490617201
Superintendent 27853409(O) D.C.P., Madhapur
dcp_mdpurz@cyb.appolice.
Madhapur Zone Zone.
gov.in

27853422(O)
A. Chandra Shekar,
, Addl.DCP Traffic 27853425(O) 9490617205
DCP Traffic
dcptrf@cyb. appolice. gov.in

Unit – Commissioner office

27853403(O) M. Prabhakar Reddy 27853401(O) Ch

A.Srinivasa Rao, 9409617321 Addl. DCP Admin 9490617206 Tirum
Administrative Officer addldcp_admn@cyb. appolice. Com
gov.in

Unit – Armed Reserve Force

27853918(O) 27853929(O)
V. Mahipal Reddy P.Venkateshwarlu, M. Pra
RI 9409617320 ACP. Armed Reserve 9490617110 Addl
 COM

OF

DCP Madhapur DCP DCP L.B.Nagar D

Alwal Cr
ACP
ACP ACP ACP
Shamshabad
Alwal L.B.Nagar Crimes
CCS
RGI Airport PS L.B.Nagar PS
Pahadishar
Alwal PS
eef
CCS
Shamshabad PS Kushaiguda PS Saroornagar PS
Rajendrang
ar

Pahadishareef PS Neredmet PS Chaitanyapuri PS CCS

Balanagar

ACP Rajendranagar
Keesara PS Woman PS CCS Alwal

Rajendranagar PS ACP Petbasheerabad ACP Vanasthalipuram CCS

Malkajgiri

CCS
Shivarampally PS Petbasheerabad PS Vanasthalipuram PS
Saroornaga
r

Hayathnagar PS
Narsingi PS Medchal PS CCRB

Moinabad PS Shamirpet PS
Meerpet PS Clues

ACP ACP Ibrahimpatnam Finger

Dundigal Ps
Madhapur Prints
ACP
Raidurgam PS ACP Malkajgiri Ibrahimpatnam PS
Cyber Crim

Madhapur PS Malkajgiri PS
Manchal PS CTC

Chandanagar PS Nacharam PS Yacharam PS

ACP
Kandukur PS
Kukatpally Uppal PS

Ghatkesar PS Maheshwaram PS
Miyapur PS

Kukatpally PS Medipally PS

KPHB PS

ACP
Balanagar
Sanathnagar PS

Jeedimetla PS

Assessment Management of Stress among

the Police Officers at three different Job
levels / positions in Andhra Pradesh.

Synopsis
By

KALAKOTA GIRI
Table of contents

S. No content

1. Introduction
2. about Andhra Pradesh police
3. Stress management
4. Review of literature
5. Methodology
6. Hypothesis
7. Measurement tools
8. Review of literature
9. Results and discussions
Bibliography
 Assessment Management of Stress among the police
officers at three different job levels/positions in
Andhra Pradesh
Introduction
Stress is a felt condition wherein an individual experiences a number of unusual
emotions that resulted from the existing demands in the environment, nature of work
and one's capacities, unaware constraints and individual's tolerance towards stress
stimuli. Stress stimuli are related to what he or she desires and for which the outcome
is perceived to be both uncertain and important. Many times the stress is individualized
depending upon one's preferences, interests and perceptions of uncertainty. The
universal fact is that the stress neither benefitable to employee nor organization
It is believed that almost 20 million working days in a year are lost due to of work
related illness1. Two million work forces out of ten million in the globe suffer from
work related stress in their job span. It is noticed that half the million employees have
become long sick due to stress and sometimes in some people it caused irredeemable
illness.
The stress causing agents so called stressors exist in each and every organization.
The common stressors for many employees are work supervisor, salary, security and
work safety 2. There are a few factors that influence the individual job stress are
Predetermined tasks, the tools and equipment involved in the performance, clarity and
prior knowledge about the tasks, low level of involvement of employees in
determining the job tasks, leadership type and execution, employees physique and
organization culture.
In an organization, the risks pertaining to work performance are proportional to stress
and cause direct impact on the employee. In fact the job risks are categorized as

I) Unforeseen Risks
a) Naturally occurring unforeseen Risks
b) Man made unforeseen Risks
c) Incorrigible unforeseen Risks
II) Expected Risks
a) Remedial Risks
b) Challenge oriented Risks
c) Distinguished Risks
III Ready to face Risks
I)
a) Easy to Rectify Risks
b) Minimum loss Risks
c) Efficiency and experience oriented Risks
Michael Armstrong : Health, safety and welfare , a handbook of HRM Practices - Chapter 55, Kogan
page publications, 10Ih edition, Pages 838 - 839
A.B Shosthak: Blue Collar Stress, Mass and stress management. Addison Wesley publications 1980
In general the unforeseen risks have low level information and occur any time in its due
course and it is difficult to tame the situation. In unforeseen risks low level of human
involvement has seen and the end results are inevitable for an employee. Where as
expected risks are assumed well before the occurrence of incidence and the
individual possesses relevant information to tame the situation. The stressors related
to ready to face risk are repetitive or frequently occurs which needs specialized skills,
efficacy and experience of an individual in the same field.
The relationship between stress and employee performance has been researched
thoroughly to show that increased levels of stress can negatively affect work
performance (Selye Hans 1979)3. It is known fact that the stress phenomenon has both
on an employee and relevance to the organization. It needs Jot of research on its
causative factors and its consequences. Although a number of factors i.e.,
environmental, organizational and individual, causes employees to feel stressed, the
existence of work stress itself does not lower performance (Rob Briner 1997). The
evidence indicates that stress can either be a positive or negative influence on
employee's performance. In fact, low to moderate amounts of stress facilitate better
job performance by increasing work intensity, alertness and ability to react. However,
high levels of stress or even moderate stress over a long period of time eventually takes
its toli and performance suffers
About Andhra Pradesh Police
In Andhra Pradesh, the police academy was established in 1986 and the training
activity has been taken in the year of 1993 and it has trained a good number of police
officers. The Andhra Pradesh police forces have rendered valorous services to the
public and grabbed a good number of gallantry awards Andhra Pradesh state is a
conglomeration of faction, Naxalite Terrorism and highly vibrant politics. These
characteristic features are specifically observed in a particular region. In police forces,
the promotional system is standard and a clear cut demarcation and responsibility
seen in hierarchy. This phenomenon clearly indicates that the centralized authority and
delegation is very strong among the cadres. Existence of strong bossism that followed
by follow up cadre leads to career stress and regular counseling. According to J. Kerr
(1993) the career stress mainly caused due to supervisor in the job who can guide the
follower effectively through 1) knowledge of occupational information and career
source material, 2) Making understand of career theories and applications, 3) Designing
professionalism and specialists with career development 4) developing effective
relationship and finally improving effective learning with respect to one's
confidentiality". As per earlier studies (1993) carried by G.S Rao ASCI faculty and
A. K Rao Retired IG, Jails - Andhra Pradesh, it is found that the cops with similar
hierarchy positions in different departments have different stress levels. The studies
revealed that the cops in the Anti Naxalism squad prone to express more illness than
the civil cops and other departmental cops, especially psycho somatic disorders5.
Seyle Hans (1973) The stress concept and some oi the implications in Human Stress and Cognition - V
Hamilton and D.M Warburton (eds) New York, John wiley.
J .Kerr The best compliance to work for in America '' !NC Ju!y 1993 57
A. K Rao Retired IG, Jails - Andhra Pradesh (1993) along with G S Rao, guest faculty in NPA and faculty
in ASCI have submitted a report to Govt. of Andhra Pradesh and central Govt. on Naxalism and Social
Factors.
Thus in police cops occupational stress clearly seen than job stress i.e the stress at
similar hierarchical positions varies with the department because of uncertain risks and
task demand. In remedial reforms it was found that the immediate boss behavior at
work and higher authorities' involvement play vital role in coping the stress.
Recent studies carried by Indian Institute of Chemical Technology (IICT) and
expressed in an symposium held on 18"1 to 23rd July 2008 explicated that Group
stress varies with the operations carried at the occupation than the hierarchy position
especially cadre at hazard prone work places and life risk taking operations though
safety tools and hazard maintenance teams are in existence 6. Impact of Stress relevant
one's stress prone behavior i.e Type "A" behavior employees are more prone to
undergo stress than Type "B". In police the young and newly recruited employees'-
shows higher stress because of inexperience, location of the job and risks involved,
vibrant attitude and fear due to uncertain results while taking the operational
decisions. Where as the promoted officers at similar position have expressed low level
stress could be due to field experience and the inter relations maintained in the
service. In police system the supervisory and higher authority bond with the
subordinates' is stronger in the promoted officers than that of newly recruited. The
tools and the machinery faced by the police also plays important role in the stress
management in the police. Traditional and out dated trainings to handle the tools in
operations created havoc and life threatening fear in the police officers working
especially in anti terrorism squad, grey hounds, bomb disposal squad and Anti dacoit
wing. It is crystal clear evident that trainings in sophisticated tool management and
handling have lowered stress levels in the police.
Stress management
The public policy and political involvement in the decision making brings a
tremendous stress in the minds of police officers. In general most of the higher level
authorities face difficult to maintain the equilibrium status between polity and asocial
elements. It is known fact that the location of the posting, career promotion and inter
departmental transfers interfere with the polity in the state and that leads to stress in
the minds of police officers. Low level of meddling of polity and high level
involvement of higher authorities in the direct operation and action oriented decisions
with sub ordinates could boost confidence and successful decrease in stress.
Implementation of Supreme Court orders, issued in2007 which gives specific
guidelines to the transfers may lower the stress among the police. The accidents
remedy package, compensation and quick reaction towards risk facing individuals by
higher authorities had tremendous role in police' stress management. Performance
oriented credits and remarkable recognition by higher authorities to individual officers
gives job satisfaction among the police and lowers the stress7.
In general the police forces face ever ending demands, sudden and unusual risks,
responsibilities, work load and role ambiguity, uncertain work timings, monotony in the
job and tediousness cause continuous stress and are held for long stand affecting cops
health and job burn outs. One has to study keenly the above factors to assess the
impact on the organization to give a comprehensive scenario to take managerial
actions.

lICT Occupational Stress and Coping mechanisms (July 22 to 27 - 2008)

Ebelling J. King. N (1977) Hierarchical position m work organization and job satisfaction and
employees. J. of Human r elations 34 (7) 576 - 72).

A scientific approach to study the job stress in an organization that includes measuring
the remedial actions of chemo therapy and behavioral therapy could give an
understandable state of affairs of stress management. Although stress is generally
deemed to be detrimental to performance and satisfaction, however, in optimal
quantities it acts as a catalyst in promoting positive job behavior. It is observed that
moderate levels of stress can actually enhance leadership qualities by mitigating the
effects of rival factional groups and building a cohesive work culture. The presence of
task-related stress can also lead to the building up of a competitive and challenging
work atmosphere, which ultimately strengthens the organization's ability to respond to
the challenges.
An analysis of Job Burn out factors like
1) Emotional Exhaustion
2) Depersonalization
3) A sense of low personal accomplishment could give logical judgment to
understand the
stress and can be easily managed effectively in an employee and in total an
organization.

Review of Literature
Sandra L. Bloom D. Community Works, PMB 138, (2006) found that the older
group with higher authority share the ideas, values production, have high
information diversity and possess low level stress than their subordinates.
Mark Gorkin 2005) found in stress Documentation that the executive promoted
gradually to higher positions have never experienced burnout. Because their work
flow was more organized, and they allow the middle level authorities to decide the
work priorities. The top management more functional at work environments and they
do not continue to hold the employer accountable for unreasonable demands,
Melissa Conrad Stoppler, MD (2003 ) studies explains that some stressors are
particularly associated with certain age groups or life stages like working parents,
juniors and seniors are examples of the groups who often face common stressors
related to life transitions and work transitions. He says that the higher positioned
employers observe the life style and work styles of the juniors and suggest then in
need. Thus the juniors experience more stress and seek guidance from their superiors at
times.
C.S Clarke (1990) felt that the hierarchy position in an organization is proportional
to Job Stress. He observed that the middle management tries to do too many jobs to
gain the experience in the various fields and perceive more stress. The top
management manages to delegate the responsibilities to middle management and take
only a few tasks. This clearly states that the top management under go less stress
compared to middle management.
Managerial role stressors were studied in relation to hierarchical level, length of
service, age and different occupational groups, by Natha (1980), and it was found that
managerial role stressors such as role conflicts were experienced more frequently by
top level executives rather than at lower levels.

METHODOLOGY
The study sample consists of 450 - 600 police officers having three categories i.e
Sub-inspectors, Inspectors and Deputy Superintendents of Police/Asst Commissioners
of police. These police officers were selected from Reserve Police, Law and Order,
Intelligence, Traffic and Detective wings proportionately.
5 categories X 3 hierarchy levels X 30 individuals as per need the sample either
increased or decreased.
A Questionnaire prepared by considering Sri vatsava and R. P Singh job stress
questionnaire, Kellogg's occupational stress scale, Robin's Stress assessment tool and
IMatha organizational stress measurement questionnaire etc.
Reliability calculated through split - off procedures.
Content validity calculated through interlinking observations and stimuli response
strategy.
Population constitutes Andhra Pradesh Police officers and the hierarchy levels
considered from Sub Inspector of police to Dy. Spdt. of Police/ Asst. Commissioners
of police.
Sample size varies from 450 - 600. _ /
Type of sample is simple randomized stratified sample. It could be randomized
geographical sample too.
Sample constitutes 5 departmental categories, 3 hierarchical levels and 30 individuals
from each existing hierarchy levels of each departmental category are taken for study.
On demand three geographical areas of Andhra Pradesh are also considered.
HYPOTHESES
1) There is no difference arr.ong the 5 departmental categories with respect Job stress.
2) There is no difference among the 3 Hierarchical Positions with respect Job stress.
3) There is no difference among the 5 departmental categories and 3 Hierarchical
Positions
with respect Job stress etc.
MEASUREMENT TOOLS
A semantic attitudinal 5 level scale designed and executed and administered as per
the demand. A few credibility testing questions put in between.

RESULTS AND DISCUSSIONS

ANOVA and t-tests used. Depending up on the need Chi square test used..

REFERENCES

1. A-B Shosthak, Blue Collar Stress, Mass and stress management. Addison
Wesley
publications 1980)
2. A. K Rao Retired IG, Jails - Andhra Pradesh (1993) along with G. S Rao, Faculty in
ASCI
and guest faculty in NPA has submitted a report to Govt. of Andhra Pradesh and
central Govt.
on Naxalism and Social factors.
3. C.S Clarke (1990) Job Stress, "Japanese move quickly to fight job stress." Jr.
Of
Organization Behavior, "Japanese move quickly to fight job stress." Vol 990. March
11,1990.
4. Ebelling J. King. N (1977) Hierarchical position in work organization and job
satisfaction
and employees. J. of Human r elations 34 (7) 576 - 72).
5. V. Hamilton The stress concept and some of the implications in Human Stress
and
Cognition - V. Hamilton and D.M Warburton (eds) New York, John wiley.
6. ICT Occupational Stress and Coping mechanisms (July 22 to 27 - 2008).
7. J .Kerr The best compliance to work for in America " INC July 1993 57).
8. Mark Gorkin, LICSW, Does Your Organization Practice Safe Stress?Seven
Intervention
Strategies "The Stress Doc" ™, is a keynote, international/Celebrity Cruise Lines
speaker and
syndicated writer on stress, anger management, reorganizational change, team
building,
public speaking and HUMOR! He is America Online's "Online Psychohumorist" ™
with a USA
Today Online "HotSite" -www.stressdoc.com. For more info, email
stressdoc@aol.com or call
202-232-8662.
9. Melissa Conrad Stoppler, MD (2003) Stress Management Who is most
susceptible to
stress? What are the symptoms and effects of excess stress or out-of-control stress?
Stress
Management Techniques Index Glossary Jan 2003.
10. Michael Armstrong:Health, safety and welfare ; a handbook of HRM
Practices -
Chapter55, Kogan page publications, 10 th edition, Pages 838 - 839)
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Journal of
Applied Psychology 17 (39-43).
Sandra L. Bloom D. Community Works, PMB 138, (2006) Organizational Stress as a
Barrier to Trauma-Sensitive Change and System Transformation, a paper presentation
at Philadelphia, P.A 19118, Dec 2006
12.Seyle Hans (1973) The stress concept and some of the implications in Human
Stress and Cognition - V. Hamilton and D.M Warburton (eds) New York, John wiley
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employees;
Indian Journal of clinical psychology 10 343-347.
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psychology. Banaras Hindu University, Varanasi.
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