Step Name Owner Log-in Username & 1 Password Admin Input Username & 2 Password Client Send Log3

in info Client

Status

Description

Average Time Average (Hours) Cost

Active

Request for Username and Password for log-in 1min

$0

Enter appropriate Investistig system log in ID & ate password 1min Receive completed form by the client 1min Using the records of database, request will be scanned. 1min Determing if the Username & Password exist. 1min

$0

Active

$0

4 Database 5 Valid?

Admin

Active

$0 $0

Coordinat or Active

Send Registratio 5.1 n Admon 5.2 User Info Cient

If the client do not have a username Improving and password 2mins Unput client information, username, and Active password 2mins Save to the Investigati database the ng added information 2mins If the client alreay logged in, he/she proceed to searching 3mins 1min 4mins 3mins 2mins 2mins 3mins 3mins

$0 $0

5.3 Register

Admin

$0

Search 6 Item Send Item 7 Criteria 8 Show Item Input Selected 9 Item 10 Order

Client

Active

$0 $0 $0 $0 $0 $0 $0 $0

Client Send Item choices Coodinat Active Retrieve products or Improving selection Client input desired item Client Active name/idproceeds System Admin Active to order menu Client input Input desired item 11 Quantity Client Active quantity Proceed to Pay Investigati Order menu for checkout 12 Pay Order Admin ng Mode of Coordinat Investigati Show different 13 Payment or ng mode of payment

Send Mode 14 of Choices Select 15 Mode 16 Select? Enter Card 16.5 # 17 Card # 18 Validate 19 Valid? Send 19.5 Denial Start Shipping 20 Process Send Shipping 21 Data Input Shipping 22 Data Start Shipping 23 Process

Coordinat Investigati Process mode of or ng payment selection Client selects Client Coordinat Active Investigati payment options Let client enter or ng Investigati choice Ask for Admin ng Credit/debit card # Let Client enter Client Active Investigati card number Process validation Admin ng Investigati request Admin ng Scan and Verify Card not suported/not Admin Active enough balance Processing of account dues and Admin Active delivery info Send form to client for address Admin Active verification Client Active Input Address Informations

3mins 3mins 2mins 4mins 5mins 3mins 3mins 2mins 2mins 5mins 5mins

$0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 U.S $ or P (ITEM SRP + DELIVERY PAYMENT)

Admin

Active

Checkout Proceed and Shipping/Delivery processing 5mins

Actual Time Potential Problems (Hours) No contact information is included. 1hr Sending application could take longer due to slow internet 1hr Application cannot send because server id offline 1hr Id & password incomplete No username & password exist Processing will take several minutes depending on the client Password invalid less than 4 digits Sending (0,1,a,b) or letter application request may take longer due to internet activity Processing will take several minutes depending on the client

1hr 1hr

1hr 1hr

1hr

1hr

No available item 1hr No available item 1hr Id / Name do not matchmenu Order the item aborted Order quantity limited Order was still incomplete Order cancelled 1hr 1hr 1hr 1hr 1hr

Payment mode not loaded Payment mode not selected Choice not given Card not credited # incomplete Card # dont Exist incomplete Card # not valid Process not loaded Process not complete Address not available for delivery

1hr 1hr 1hr 1hr 1hr 1hr 1hr 1hr 1hr 1hr 1hr

Delivery Cancelled

1hr