RuralBusinessBroadbandSurvey

BusinessName:_________________________________
BusinessCategory:
___Retail
___Manufacturing
___Wholesale/Distribution
___ProfessionalServices/Technology
___HealthCare

___FoodorAccommodation/Tourism
___Transportation
___RealEstate
___FinancialServices
___Other

EconomicDevelopmentRegionNumber _________

1.Whichbestdescribesyourbusinessatthislocation:
___Itisthesolelocation
___Itistheprimarylocationorheadquarterswithatleastoneotherfacilityelsewhere
___Itisabranchoraffiliateofaparentcompanylocatedelsewhere
2.Pleasedescribethemarketareaforthemajorityofyourproductsand/orservices.Isit:
___Within100milesofyourlocation
___WithinthestateofMinnesota
___Nationwide
___Global
3.Whatistheapproximatenumberofemployeesworkingatthislocation?
___14
___59
___1049
___50+
4.Canyougivemeanestimateofyourannualgrosssales?
___under$1million ___$1$5million
___Over$5million
5.Doyouusecomputersinyourbusiness?
___Yes
___No
Ifno,endsurveyandthankparticipant;Ifyescontinue.
4.IsthereatleastonecomputerconnectedtotheInternet?
___Yes ___No___dontknow
Ifyes,continue;ifnoendsurveyandthankparticipant.
5.Doesyourbusinesshaveawebsite?
1

___Yes___No
6.Doesyourbusinesshaveanemailaddressthatcustomerscancontactyouthrough?
___Yes___No
7.ComputersconnecttotheInternetinavarietyofways.Iamgoingtolistseveraloptions
forInternetservice.Canyoutellmewhichmethodyouusetoconnectyourbusiness
computerstotheInternet?(Checkone):
___TelephoneDialupInternetService
___HighSpeedCableConnection
___ASeparateHighSpeedLeasedLine
___DontKnow

___HighSpeedDSLConnection
___WirelessorSatelliteInternetConnection
___OtherTypeofHighSpeedConnection

Note:IfrespondentcurrentlyusesadialupInternetconnectioncontinue;ifhe/sheuses
broadband,skiptoQ.9.
8.ManybusinessesareswitchingfromadialupInternetconnectiontoahighspeedor
broadbandconnection.Whatistheprimaryreasonyouhavenotyetchosentoswitchtoa
broadbandconnection?
___Broadbandisnotavailableinmyarea
___WedontusetheInternetenoughtojustify
theexpense.

___Broadbandistooexpensive
___OtherReason

9.ApproximatelyhowmuchdoyoupaypermonthforInternetservice?
$__________________Refused___Dontknow
10.DoyoubelievethatthepriceyouarepayingforyourInternetserviceis:
___VeryAffordable ___AboutRight ___TooHigh

___Outrageous

11.DoyouusetheInternettodoanyofthefollowing?(Checkallthatapply.)
___sellyourproductsandservicesonline
___purchaseyoursupplies/orderpartsonline
___maintaincontactwithyoursuppliersand/orcustomers
___maintaincontactwithbusinesscolleagues
___participateinvideoconferences
___usetheInternettoreaduponandlearnaboutindustrytrends
___usedistancelearningtoolstoupgradeskillsforyourselfandyouremployees
___bankonline
___allowsomeemployeestodosomeworkfromhome

___interactwiththefederal,stateorlocalgovernment,i.e.applyingforpermits,submitting
requiredreports,filingtaxes,etc.
___Otheractivities(pleasespecify)_________________________________________
_______________________________________________________________________
12.IsyourcurrentInternetconnectionspeedadequatelymeetingyourcurrentbusiness
needs?
___Yes ___No
13.DoyoubelievethatyourcurrentInternetconnectionspeedissufficienttomeetyour
businessneeds2yearsfromnow?
___Yes ___No ___Unsure
14.DoyouplantoincreaseyouruseoftheInternetinyourbusinessoverthenext12
months?___Yes ___No ___Unsure.
15.WouldyoubeabletofurtherincreaseyouruseoftheInternetinyourbusinessifyou
hadtheeasieraccesstoappropriatetechnicalassistance? ___Yes ___No.

16.Onascaleof0to5,where0indicatesnoimpactand5indicatesaverylargeimpact,
pleaseanswerthefollowingquestion:

Ifyouwereunabletosecurethebandwidthyouwantedforyourbusiness,howlargeofan
impactwoulditmakeonyourbusinessinthefollowingareas:
___Impactonourcostofdoingbusiness
___Impactourabilitytoincreasesales
___Impactonourworkerproductivity
___Inhibitorpreventusfromtakingadvantageofpotentialbusinessopportunities
___Impactonourexpansion/growthplans
___Impactonourabilitytoadequatelytrainouremployees
___Impactourconsiderationofrelocatingthebusinesswheremorebandwidthis
available
17.Isthereanyothercommentyoumaywanttomakeaboutthequalityorimportanceofyour
currentInternetconnection?___Yes ___No(Ifyes,pleasenoteremarkbelow).
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
_____________________________________________________________________________
Well,thatsallthequestionsIhaveforyou.Wereallyappreciateyoutakingtimetohelp
usout.Haveagreatday.