systems deployment

valuable

user training designed for customers already utilizing the DISPATCH mine management system from Modular Mining Systems.
SM

The DISPATCH Operator Certication allows mines that currently use the Modular Mining DISPATCH System, to certify their operators and ensure that each is instructed on the proper use and implementation of all aspects of the system. Training includes classroom, real-time sessions with a Modular specialist, and hands-on dispatching. There are four levels of certication. Each level is designed to increase the operators knowledge of the DISPATCH system; from basic operating procedures introduced in Level 1, to the highest levels of expertise, trouble shooting, and in-depth analysis of optimization strategies in Level IV. To obtain certication, dispatchers must meet the specied requirements for that level. DISPATCH Operator Certication Cards are awarded for each level of certication achieved. Additionally, Level I participants will receive a Certicate of Accomplishment for each Level I session completed with satisfactory results.
SM

Certication is valid for two years from the date of achievement. A two-year refresher program is available to dispatchers who wish to keep their certication current. Customized refresher courses will be offered, along with the option of additional training to achieve higher certication levels.

benets
High level of data integrity Enhanced optimization strategies Dispatching consistency Troubleshooting techniques Increased ease of customer support Feature upgrades and usages

Modular strives to provide the most up-to-date technology program available. All program content is subject to modication to allow for training on innovative new products and technology as they become available.

features
Both classroom and real-time instruction Different levels of achievement Competency based programs Certification refresher programs Certification ID cards Real time assessment and checklists

Level I
Level I Certication is designed for new dispatchers with little or no understanding of the installed DISPATCH system. Level I Certication consists of four modules: DISPATCH I, DISPATCH II, Real-Time Training, and Real-Time Dispatching. To obtain a Level I Certication, dispatchers must complete the following requirements:
SM SM

DISPATCHSM OPERATOR CERTIFICATION

include: Interpreting Transactions, Handling Exceptions, Shovel Upset & Recovery, and Understanding the DISPATCH Optimization Strategy. Requirements for completion
80% or higher competency level on exam

Complete all four modules Achieve an 80% mark (or higher) on exams Minimum 36 hours real-time training with Modular specialist Minimum 250 hours of real-time dispatching

Real-Time Training
Real-Time Training is performed on shift during normal operating circumstances. A DISPATCH Training Specialist from Modular Mining Systems tutors the dispatchers in a live situation. By sitting on shift with normal mining activities occurring, the dispatcher is exposed to various events and recovery options. Real-time ow rates of the haulage eet can be evaluated and modied to ensure maximum optimization from the IntelliMine system. Optimization strategies are discussed for normal mine upset times such as: Shiftchange, breaks, lunch, fueling and blasting. Dispatchers also learn how to effectively communicate with equipment operators to complete the tasks at hand. The Dispatcher Competency Assessment is introduced to prepare dispatchers for assessments during Levels II, III and IV. Requirements for completion
Minimum of 36 hours (three twelve-hour shifts) of real-time training with Modular specialist Achieve a FAIR rating or better on Dispatcher Assessment

DISPATCH

SM

I Class*

(2 Days)

This class focuses on basic skill development, covers fundamentals of the IntelliMine System, and concludes with a suggestion of how to start a shift. Topics of concentration include, but are not limited to: DISPATCH System Overview, DISPATCH System Hardware, DISPATCH Mine Model, Haul Cycle Model, Dispatcher Interface, Navigating the Dispatcher Interface, Understanding the Primary DISPATCH Screens, and Start of Shift. Requirements for completion
80% or higher competency level on exam

DISPATCH

SM

II Class*

(2 Days)

Real-Time Dispatching
The nal stage of the Level I Certication Program is a minimum of 250 hours of actual dispatching. This equates to approximately twenty-one 12-hour shifts. It is recommended that this time be used by the dispatcher to work on areas within the system where the operator lacks condence or is unsure of operational functionality. The 36 hours of Real-Time Training can be used toward fullling the 250-hour Real-Time Dispatching prerequisite. Requirements for completion
Minimum of 250 hours of real-time dispatching

This class provides instruction on how to use the DISPATCH system during a shift. It starts with a suggestion of how to begin a shift and then covers techniques for running the shift. The class explains how to recognize a well-balanced, well-operating mine using the DISPATCH system and explores strategies for maintaining that balance. Using simulations, the class covers consequences for various dispatcher actions, and addresses specic problems dispatchers face at their respective mines. The Linear Programming (LP) model is introduced. Main topics of concentration
* Training is available either in a classroom setting or individual tutoring sessions.

Level II
Pre-requisites: Level I Certication Level II Certication consists of two sections: Best Path (BP) Model and Dispatcher Assessment. To obtain a Level II Certication, dispatchers must complete the following requirements: Complete BP Model class Demonstrate a basic understanding of the BP Model Real-Time Training (1 shift) Real-Time Dispatching (500 hours) Achieve a GOOD rating or better on Dispatcher Assessment

DISPATCHSM OPERATOR CERTIFICATION

demonstration may either be performed on normal shift or in a separate classroom. The DISPATCH Training Specialist will guide the dispatcher through a comprehensive checklist of maintenance tools and utilities within the DISPATCH BP Model. Competency will be assessed based on efciency and accuracy of the assigned task. Requirements for completion
Complete a practical demonstration of BP Model

Dispatcher Assessment
A comprehensive assessment will be administered and rated to determine the overall system knowledge of the dispatcher. The checklist covers all areas related to normal DISPATCH System operation. There are four (4) possible ratings on the Dispatcher Assessment: Poor, Fair, Good, and Excellent. Requirements for completion
Achieve a GOOD rating or better on Dispatcher Assessment

BP Model
Dispatchers will complete a practical demonstration of functionality and concepts associated with the BP Model (Graphics Database). The

Level III
Pre-requisites: Level II Certication Level III Certication consists of three sections: Linear Programming (LP) Model, Dynamic Programming (DP) Model, and Database Maintenance. To obtain a Level III Certication, dispatchers must complete the following requirements: Complete LP and DP Model classes Demonstrate a basic understanding of the LP and DP Models Real-Time Training (36 additional hours) Achieve a GOOD rating or better on Dispatcher Assessment Demonstrate ability to edit shift data and database maintenance Real-Time Dispatching (1000 hours)

DISPATCHSM OPERATOR CERTIFICATION

Requirements for completion
Demonstrate basic understanding of LP Model

DP Model
Dispatchers will be required to explain the DP Model and how it determines truck assignments and Shovel Need Lists. An understanding of how to manually change DP Truck Assignments and possible system upsets will be required. To fully understand the DP Model and its functionality, dispatchers must rst be able to grasp the concepts utilized in the LP Model. Requirements for completion
Demonstrate basic understanding of DP Model

LP Model
Dispatchers will demonstrate their knowledge of the LP Model and associated utilities. The LPCONFIGMOD Utility is the main area of concentration. The assessment is designed to ensure that dispatchers have a thorough understanding of LP and how DISPATCH uses the algorithm to optimize the overall mining process. Dispatchers will be required to demonstrate the use and functionality of all LP Utilities, along with LP troubleshooting techniques.

Database Maintenance
Dispatchers must demonstrate competency on the SHIFTEDIT Utility. Areas of concentration will be: Load Records, Dump Records, Status Records, Operator Records, Equipment Records, Grade Records, Reconciliation, and Summarization. Requirements for completion
Demonstrate ability to edit shift data and database maintenance

Level IV
Pre-requisites: Level III Certication Level IV Certication requires the very highest level of competency on the installed IntelliMine System. Level IV Certication consists of two sections: Packet Switcher Debug Screen and Basic GC & Dispatcher Training. Dispatchers who achieve this level should be able to develop in-depth report analyses for the creation and implementation of optimization strategies. To obtain a Level IV Certication, dispatchers must complete the following requirements: 2 day refresher and PSW or OMS training Achieve an 90% mark (or higher) on exams Congure GCs using Packet Switcher Debug Screen/Crttool Analyze data and determine optimization strategies Real-Time Dispatching (2000 hours) Real-Time Training (36 additional hours) Achieve an EXCELLENT rating on Dispatcher Assessment

DISPATCHSM OPERATOR CERTIFICATION

Packet Switcher Debug Screen
Dispatchers will demonstrate troubleshooting techniques for Field Computer Systems using the PSW Debug utility. Competency testing in a practical situation will include the following areas: eld radio test, repeater test, GPS testing, resetting eld computer, and understanding incoming & outgoing packets. Requirements for completion
Congure GCs using packet switcher debug screen/crttool

Basic GC & Dispatcher Training

The Modular Mining Training Specialist will observe training sessions instructed by the dispatcher on both real-time DISPATCH and operator GCs. Competency in each area will be determined based on the level of detailed knowledge the dispatcher conveys and the manner in which he/she teaches the session content. Requirements for completion
Develop in-depth report analyses for the creation and implementation of optimization strategies

For more information, please contact:

Modular Mining Systems, Inc.

3289 E. Hemisphere Loop Tucson, AZ 85706-5028 U.S.A. Phone: (520) 746-9127 Fax: (520) 889-5790 www.modularmining.com

2004 Modular Mining Systems, Inc. BR-DOCE-US-04-R3