Jeremy Gish

1619 Arundel Road Edgewater, MD 21037 GishFarm@yahoo.com CAREER SUMMARY Top Secret / Full Scope Polygraph I.T. Professional with 15 years experience as both Team Leader of up to 45 personnel and Network Engineer. Aptitude for analyzing processes and designing relevant and detail oriented training. Continually selected to deliver training to employees due to ability to proactively anticipate implementation problems. Proven ability to communicate and motivate every level of the organization with a history of resolving internal conflict and promoting team success. CLEARANCE Full-Scope Polygraph Top Secret Public Trust PROFESSIONAL EXPERIENCE KForce (contracted to US Census through Harris Corp.) 2009 - 2010 443-822-8485

Shift Lead / IT Engineer 3 Lead Enterprise Monitoring Team monitoring health of servers, system, services, and circuits for 500+ Census sites and 3 separate datacenters contributing to the most accurate US Decennial Census in US history. Supervisor one of the major contributing teams responsible for repeatedly getting step bonus of up to $1.2 million each. Contributed to saving taxpayers over $2 million by configuring and managing enterprise monitoring tools (including Hyperic HQ, Cacti, and F5) enabling small teams of 3-5 to effectively to provide proactive support for national assets and services. Proactively evaluated system services and resources to determine trends to anticipate and prevent likely problems resulting in over 99.8% availability. Maintains instantaneous view of national enterprise system health enabling problems to be detected (and sometimes resolved) in less than 2 minutes, often before end-users even experience a problem. Documents issues and resolutions using Remedy and customized tools, including information flow, progress towards resolution, and possible business impact resulting in a 50-80% reduction in resolution time for recurring issues.

Discovery Channel (Discovery Communications) Network Engineer

2004 - 2009

Prevented $10,000/minute revenue loss by configuring and managing enterprise monitoring tools including HP Network Node Manager, HP OpenView Operations, Solar Winds, Big Brother, Net Scout, and Tipping Point to provide proactive support for global assets and services. Provided international full-service management and monitoring for multiple systems including email, online databases, intranet assets, wireless hand-helds, local servers, network backbone, and DNS exceeding all SLA agreements for both clients and VIPs. Remotely administered servers, routers, switches, and firewalls for optimal up-time and efficiency, terminal server, iLO, remote admin, console access, etc, resulting in over 99% availability for all business critical applications and services. Supported the Disaster Recovery / Origination site for critical business applications providing readiness in case of worst-case disaster, failure, or hostile action. Stopped and investigated over 100,000 network broadcast storms, DOS attacks, scans, and other suspected penetrations or attempts daily using Tipping Point, NetScout and sniffers. 2000 - 2004

Random House Publishing Command Center Analyst

Supported 24x7 operations of RF units and remote users preventing hourly revenue loss. Monitored and performed troubleshooting for enterprise-wide system problems using Tivoli, BMC Patrol, and HP OpenView. Monitored web servers running multiple sites using SiteScope for 24x7 up-time. Monitored UNIX servers on intranet/VPN including SUN 3000s, 3500s, 5000s, and two E10,000s. Used Maestro, SAP R/3, and mainframe for job scheduling. Used Legato Networker for storage management on UNIX servers and Backup Exec for NT servers. Initiated, tracked, and resolved trouble issues using Remedy. EDUCATION

CISSP (in progress), Howard County Community College (June 2011 completion est.) CCNA (in progress), Howard County Community College (August 2011 completion est.) PROFESSIONAL DEVELOPMENT ITIL Foundation Certification (2008), Juniper Firewall Administration (2006),

Cisco Administration I (2004), HPUX Administration I (2004), UNIX Administration I (2002), MCSE+I (2001), Microsoft Certified Sales Specialist (1999), CES Teacher Development Training (1997) TECHNICAL SKILLS Software: Hyperic HQ, Cacti, F5 Big IP, Remedy, HP Network Node Manager, HP OpenView, Solar winds, Net Scout, Tipping Point, Oracle GRID Control, Wireshark network protocol analyzer, Citrix, VMWare, iLO remote access, DRAC remote access, Legato, Backup Exec, Tivoli, BMC Patrol, Maestro, SAP R/3, SiteScope, Visual Basic, Visual C++, Microsoft Exchange, SSO (Single Sign On), EMC Navisphere, MS Exchange, Lotus Domino, Blackberry Enterprise Administrator, Sun Virtual Box, DHCP, DNS, BIND Hardware: HP 3000s, SUN 3500s, 5000s, E10,000s; PCs, wireless hand-helds, servers, routers(Cisco, Extreme), switches(Cisco, Extreme), Brocade SAN switches, firewalls (Checkpoint, Nokia, Juniper), AS/400 mainframe Operating Systems: Windows Server 2008 / Vista / Server 2003 / XP / ME / 2000 / 98 / NT 4.0 / 95 / 3.1, UNIX, Linux Networking Protocols / Topologies: OSPF, EIGRP, BGP, VRRP, HSRP, MPLS, RIP