ACE TECHNOLOGY

CASE ANALYSIS By Wendell Leigh Oasan

VIEWPOINT: Bill TIME CONTEXT: present time

I. STATEMENT OF THE PROBLEM How will Ace Technology be able to implement the new reward system along with new business strategy?

II. STATEMENT OF THE OBJECTIVE

To be able to establish an efficient and effective change in the organization within one year

III. AREAS OF CONSIDERATION STRENGTHS Ace Technology had already determined its new reward strategy and action plan Bill and company executives are in full commitments to link the companys rewards to the critical success factors The executives decided implementation needed to move in stages and be supported by improvements in information availability.

WEAKNESSES

The companys success rested on shareholders, customers, and employees

The firms new strategy depended on a difference in how employees are rewarded

OPPORTUNITIES

Change needed to happen quickly if Ace Technology was going to regain its market leadership

THREAT

Challenging times in the marketplace

IV. ASSUMPTION No assumption indicated

V. ALTERNATIVE COURSES OF ACTION

ACA 1 Direct Changeover Implementation The new reward system will be implemented throughout the organization. The old system is stopped and the following day the new system is used. ACA 2 Pilot Implementation The new reward system will be implemented on one section or department of the organization first. This department will be completely changed over to the new reward system. Any defects are ironed out before the new system is extended to the whole organization.

ACA 3 Phased Implementation The new reward system will be implemented across the organization one step at a time. The implementation will be in different subsequent time slots.

VI. ANALYSIS ACA 1 Direct Changeover Implementation

Advantages: The effect of change will be seen across the organization The new reward system will be tested immediately

Disadvantages: Deficiencies that may occur are organization wide The employees immediately are forced to adapt the new system

ACA 2 Pilot Implementation

Advantages The risk will only be applied in one area or department in the beginning Any deployment issues are identified and addressed before it will be extended throughout the organization

Disadvantages It will take more time to implement the new reward system across the organization Deployment issues may start to occur in other departments.

ACA 3 Phased implementation Advantage Less prone to risk The employees will have time to adapt

Disadvantages It will take too long to get the new reward system completely in place

VII.

CONCLUSION

Decision Matrix:

Criteria Manageability Cost Effectiveness Risk involved Goal-directed TOTAL

ACA 1 3 3 1 3 10

ACA 2 2 2 2 2 8

CA 3 1 1 3 1 4

Good = 1, Better = 2, Best = 3

Definition of Terms: Manageability the convenience of the management to handle or control problems without much difficulty Cost effectiveness the implementation should be done with the least cost Risk Involved within acceptable risk parameters Goal-Directed the attainment of its purpose; to be implemented effectively and efficiently

I therefore conclude that the best ACA to solve the problem is ACA 1. Direct Changeover Implementation - The new reward system will be implemented throughout the organization. The old system is stopped and the following day the new system is used.

VIII. PLAN OF ACTION

ACTION orientation for management Orientation for departments

PERSON IN CHARGE middle President each Department heads One day One day all One day

TIME

Beginning of the President and implementation of the department head new reward system along with new business strategy

Complete guidance and President, middle 11 months supervision for critical management, and months of department heads implementation Collection of feedbacks Evaluation of feedbacks Department Heads President and management 1 week

middle 1 week middle 1 week

Address deployment President and issues and make management adjustments

Start of continuous Department heads implementation of the new reward system along with new business strategy

1 week