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For this purpose we visited PAKLITE which is a manufacturing concern dealing in fixture and fittings. In the project we give the introduction of the organization and then we discuss the history products in details. We discuss the introduction of departments one by one by one. Then we discuss the main part of the project Implementation of management functi ons and analyze how they work .We analyze the production process, resources, management functions, culture environment and put our findings in a detail form. We analyze the market and scanning the environment of company. The culture of organization is ver y strong .The chief executive is a very innovative person. Core values of organization are very strong. Employees are loyal and devoted with their job. The relations hip between employees and employer is good enough. The management of organization is very cooperative .We perform
the SWOT analyses, the result of which is very good, Product mix used by the manager.
INTRODUCTION OF REPORT
The main purpose of the study of M.Com comprises of building core concepts and practical experiences in the fields of commerce, marketing, research and management. This approach proves to be beneficial in evoking excellence of character building and practicality in the students of M.Com. In continuation of this purpose our teacher, Professor Mr. Muhammad Mudassar Ghafoor assigned us a project of Implementation of Management Functions on any public or private production / manufacturing organization in Pakistan. The four management functions include Planning, Organizing, Leading and Controlling. In order to accomplish this task, information was required about the nature of the company, structure of the company, nature of its products, departments of the company, decision making approaches, foundation of planning, management strategies and organizational culture etc. For the purpose of acquiring information about the structure, management and various departments of the company, our team proposed the strategy that included visiting the Head Office of Tariq Glass Industry Ltd. situated at 128-J Block, Model Town Lahore and their production unit, situated at 33 kilometers, Lahore Sheikhupura road Sheikhupura, more popularly known as TOYO NASIC and discussing informally with the members as well as the managers, working in various departments of the company. During our visits, we concentrated to evaluate and capture a clear view of their management effectiveness, decision-making processes, organizational culture, employees satisfaction, and job commitment. Finally, we conducted SWOT analysis, BCG matrix and Porters five models, that will be discussed later in this report.
LETTER OF TRANSMITTAL
The project which we have make complete very extensive and creative work certainly we have able to complete this project of numerous factors which played act key rolling in it. We express our profound and cordial gratitude to our dignified and thought resource person knowledgeable: PROF. MUHAMMAD MUDDASSER GHAFOOR for his constructive style of teaching and pleasant atmosphere in the class, which made this subject very interesting for us. We are very thankful our most respectable teacher because he gives us an opportunity to improve our self in this subject (Management)
COMPANY INFORMATION
Company Name Company Name PAKLITE Electrical Industries Limited PAKLITE Electrical Industries Limited (PEIL) (PEIL) Country: Country: Pakistan Pakistan Major Industry Manufacturing, distribution Major Industry Manufacturing, distribution 2008 Sales: 2008 Sales: 1,108,446,723 1,108,446,723 Certification: Certification: ISO 9001, 2000 ISO 9001, 2000 Organization Structure: Organization Structure: Network Structure Network Structure
HEADQUATER HEADQUATER
Paklite activities in Pakistan are co-ordinate from the corporation's head office in Gujranwala at Sheikhupura Road
BOARD OF DIRECTORS
CHAIRMAN & MANAGING DIRECTOR
MR. JAVAID IQBAL DIRECTORS MR. MUHAMMAD TAHIR KHOKHAR MS. SHAHIDA IQBAL
Their basic mission is to provide the Lighting Fixtures & Ballasts of International quality at affordable prices for Pakistani customers and to safeguard them from Multinational exploitation. They also look forward to explore International Markets in order to generate Foreign Exchange for their country.lives, we will be a leading solutions provider in
the areas of healthcare, lifestyle and enabling technology, aspiring to become the most admired company in our industry as seen by our stakeholders.
AWAR
AK ITE
company after detailed survey as found to be perfectly within the set objectives. It is verified that unit has all the potential to be a quality conscious organization and statements contained in quality control performs were found to [ Delight customers Deliver on commitments Develop people Depend on each otherbe correct and the system in
offering more consistent and higher returns everage the Philips brand and our core competencies in healthcare, lifest le and technology to grow in selected categories and geographies Build partnerships with key customers and suppliers, both in the business-tobusiness and business-to-consumer areas ] to invest in maintaining world-class innovation and leverage our strong intellectual property position Strengthen Continue to invest in maintaining world-class innovation and leverage our strong intellectual property position Strengthen our leadership competencies Drive productivity through business transformation and operational excellenc We intent to enter in world market as our products are of international quality.
ork on ISO -9001 is in progress. In future we have plans to install tubular lamplant and many other quality electrical items are under consideration
of quality. To achieve these objectives are not easy. Good planning, better management and authentic controls mandatory for achieving objectives. Sudden slumps in Pakistani economy have compelled the investors to review the investing projects. Time-to-time changes in economic policy have discouraged the investors, from previous two decades. 6. To create a sense of belongingness and carefulness of the whole society
(Societal concept of marketing . 7. To have 140 million sales for the year 2008-2009. 8. To reduce the large market share of China made products. ISSUES To achieve these objectives are not easy. Good planning, better management and authentic controls mandatory for achieving objectives. Sudden slumps in Pakistani economy have compelled the investors to review the investing projects. Time-to-time changes in economic policy have discouraged the investors, from previous two decades. Political disturbance is a major cause of economic backwardness. Inputs prices are increasing consecutively, causing significant increase in products prices. In this way end-consumer suffers, they stop to reduce buying and ultimately company has less demand for its products and services. Due to perfect competition in the market it becomes impossible to increase the prices. Smuggled products are also significant threat for local manufacturers. Plant automation has become mandatory to reduce the cost of production. Technological and economic changes may also affect the policies to achieve objectives. Political elements like strikes, protestation, labor unrest, etc hamper the pace of economic activities. Paklite is a member of industrial society and suffer the conditions of all types mentioned above.
QUALTIY POLICY
Quality at PAKLITE means to meet or exceed customer requirements and expectations, and to provide true value of their money. The Company recognizes the vital importance of its customers. The goal of customers satisfaction requires us to be flexible, not only accommodating to their needs, but also to delight them consistently.
PROFESSIONALISM
They are a team of professionals, as the challenges of 21st century cannot be met without professionalism. They are enjoying the services of professionals in these fields: MARKETING MANAGEMENT
FINANCE PRODUCTION
STRATEGIC PLANNING
Strategic planning is the process of developing and analyzing the organization's mission, overall goals, general strategies, and allocating resources. A strategy is a course of action created to achieve a long-term goal. PEIL is a leading firm manufacturing electrical fixtures. In this dynamic era, it is mandatory for every business concern to have strategic planning to accomplish objectives and goals. Strategic planning is the effective tool to achieve the targets. SWOT (Strengths, Weaknesses, Opportunities and threats analysis is an efficient tool for making a strategic plan and it is being practiced in PEIL. PEIL has made a strategic business plan for its sustainability and expansion in a highly competitive and efficient light industry of Pakistan. The company has seen a wonderful growth in its business and profitability for many years, however in order to support the future growth plans, company has to seek a substantial investment to meet the working capital requirements of the expanded trading operations. Core values are the organizations essential and enduring tenets, not to be compromised for financial or short-term expediency. Core values, whether for an individual or an organization, exist to guide
STRATEGIC PLANNING
Strategic planning is the process of developing and analyzing the organization's mission, overall goals, general strategies, and allocating resources. A strategy is a course of action created to achieve a long-term goal. PEIL is a leading firm manufacturing electrical fixtures. In this dynamic era, it is mandatory for every business concern to have strategic planning to accomplish objectives and goals. Strategic planning is the effective tool
to achieve the targets. SWOT (Strengths, Weaknesses, Opportunities and threats analysis is an efficient tool for making a strategic plan and it is being practiced in PEIL. PEIL has made a strategic business plan for its sustainability and expansion in a highly competitive and efficient light industry of Pakistan. The company has seen a wonderful growth in its business and profitability for many years, however in order to support the future growth plans, company has to seek a substantial investment to meet the working capital requirements of the expanded trading operations. Core values are the organizations essential and enduring tenets, not to be compromised for financial or short-term expediency. Core values, whether for an individual or an organization, exist to guide the decisions
STRATEGIC PLANNING
Strategic planning is the process of developing and analyzing the organization's mission, overall goals, general strategies, and allocating resources. A strategy is a course of action created to achieve a long-term goal. PEIL is a leading firm manufacturing electrical fixtures. In this dynamic era, it is mandatory for every business concern to have strategic planning to accomplish objectives and goals. Strategic planning is the effective tool
to achieve the targets. SWOT (Strengths, Weaknesses, Opportunities and threats analysis is an efficient tool for making a strategic plan and it is being practiced in PEIL. PEIL has made a strategic business plan for its sustainability and expansion in a highly competitive and efficient light industry of Pakistan. The company has seen a wonderful growth in its business and profitability for many years, however in order to support the future growth plans, company has to seek a substantial investment to meet the working capital requirements of the expanded trading operations. Core values are the organizations essential and enduring tenets, not to be compromised for financial or short-term expediency. Core values, whether for an individual or an organization, exist to guide the decisions we make, priorities we have, and directions we take. Core values of PEIL are: Passion and commitment through shared ownership Respect for and valuing the individual -----------------------------------------------------------------------------------------------------------
Speciali ation
Work specialization is the degree to which activities in an organization aredivided into separate jobs. PEIL uses high work specialization to efficiently make products. Managers at PEIL see work specialization as an important organizing mechanism but not as a source of ever increasing productivity. -
Hierarchy of Authority
Paklite delegates authority to their managers. At the lower level the problems are handled by the supervisor in production department, the supervisor has the authority to take the decision for the betterment. But in the upper leve
wanting to push the success of the PAKLITE further forward in harmony with the model of sustainability. The company offers excellent employment conditions in terms of salary and social welfare benefits, following its concept of "give and take". This too makes the PAKLITE one of the Pakistans most attractive employers .
Speciali ation
Work specialization is the degree to which activities in an organization aredivided into separate jobs. PEIL uses high work specialization to efficiently make products. Managers at PEIL see work specialization as an important organizing mechanism but not as a source of ever increasing productivity. -
Hierarchy of Authority
Paklite delegates authority to their managers. At the lower level the problems arehandled by the supervisor in production department, the supervisor has the authority to take the decision for the betterment. But in the upper leve
Professionalism
Company has a team of professionals, as the challenges of 21st century cannot be met without professionalism. It is enjoying services of professionals in these fields:
Marketing
Management
Finance
Production
Professionalism
Company has a team of professionals, as the challenges of 21st century cannot be met without professionalism. It is enjoying services of professionals in these fields:
Marketing
Management
Finance
Production
Technology
Every organization has at least one form of technology to convert its inputs into outputs. Workers at PEIL work on a standardized assembly line. -----------------------------------------------------------------------------------------------------------University of the Punjab Gujranwala Campus.
Because it is the age of mass production due to change automatic structure so that in production department automatic press, injection moldings machines are being used instead of a hand press and hand molding presses, similarly automatic cranes for loading and unloading for raw material and automatic lifts are being used to increase the efficiency and to reduce the wastage of time. Paklite has a sound operation system in producing out put, total quality management is deeply observed, implemented and control with the help of computer based operational management to yields out quality products.
External Environment
Its environment can affect organizational structure. PEIL faces the following external environment:
Technological Environment
Today, it is an era of technology. High and advanced technology improves the production and helps to reduce the cost of production. Today every customer is conscious about the quality of the product and wants greater satisfaction against the product which they are offer in the market. So technology plays a vital role to provide the better quality product to the customer at lower price and helps in to grow the market share, which is the main objective of the organization
Economic Environment
Economic environment is very important for an organizational growth. If the economic environment is instable then the local and foreign investor are shy of investment in any type of the business. Govt. of Pakistan tries to boost up the economic condition of the country through various steps; for example, they give relaxation in income tax, they give subsidies to the investors in different field, they provide security to investor that his organization is not transferred into public property.
---------------------------------
Political Environment
Political environment also affects the business. There is greater tension between our neighbor country and us. So every political party tries to improve the economic condition of the business and pay much attention on that segment. Foreign investment plays a vital role in the strength of the economy so the political parties every time tries to stable the political condition of the country.
Culture
PEIL focus on individual development. It recognize the worth and value of individuals and seeks to create cultures in which employees can continually
SWOT ANALYSIS
In SWOT Analysis we check the strengths, weaknesses, Opportunities and the Threats of the organization, which is helpful to make the proper strategies for the organization. S
Strengths WWeaknesses
O
Opportunities
T
Threats
IN SHORT, It is a simple and powerful way to analyze the current market situation.
STRENGTHS
PAK ITE has a lot of strengths. The detail description of these strengths is as under
Strip Lights
Street Lights
Batten Lights
Diffuser Lights
Industrial Lights
Road Lights
INTERNAL ANALYSIS
While doing the Internal Analysis of Paklite Electric Company we will check there, Strengths Weaknesses
EXTERNAL ANALYSIS
External Analysis involves the analysis of the External Environment Of the organization. In the External Analysis Of Paklite Electric Company we will checkthe: Opportunities Threats -----------------------------------------------------------------------------------------------------------University of the Punjab Gujranwala Campus. .77
STRENGTHS
PAK ITE has a lot of strengths. The detail description of these strengths is as under
Strip ights
Street ights
Batten ights
Diffuser Lights
Industrial Lights
Road Lights
They have heavy imported machinery, which is very helpful for them for the reduction of cost. They have imported Slitting Mach, a machine to cut coils and also the machinery for Molding Department has been imported from the modern countries. 5. Well-Organized R & D Department The Research and Development Department of Paklite is working very well. They are continuously trying for the improvement of their existing products. They are working on the modern production techniques so they can be able to reduce the cost and increase the profitability
Manufacturing of Dyes
They have a special department in which they produce the Dyes to manufacture their product. So they are able to produce most of the dyes, which they are using in the manufacturing of their different products under the same roof. This is very
6.
Paklite Electric Company like all other organi ations also has some weak points. The detail description of the weaknesses of the Paklite is as under:
1) ack of advertisement
The main weakness of Paklite is the lack of advertisement. Advertisement hasgot much importance in todays world. It is very difficult for any organization andeven for a product Approvals and Certificates The products of Paklite are only one in their field, which is approved by PS Their Ballasts are also tested and I. certified by PCSIR (Pakistan Council ofScientific and Industrial Research)
WEAKNESS
to get the proper market shares without advertisement. Because of the popularity of the product people will be attracted to buy it. So, this will enhance the sale of the product, which is very important for the organization in order to increase the profitability.
2) No Brand Power
One of the main weaknesses of the Paklite is that they have no Brand Power. People are less aware of their brand name. The brand power plays a veryimportant role for any organization. A firm wit strong brand name h finds it very easy to attract the customers in the market.
3) No Exports
Another major weakness of the Paklite is that they have no exports. They have products of International Quality, which can be exported to other countries inorder to, earn foreign exchange.
OPPORTUNITIES
Paklite Electric Company has following opportunities in the external and internal environment.
Thus it is an opportunity for them to come forward and capture the market with their better planning and strategies.
THREATS
Followings are the important threats prevailing in the environment for Paklite Electric Company.
The main threat for Paklite is the increasing price of inputs that includes Copper and Steel. Increase in the prices of Copper and steel has resulted in the closingof a lot of firms in Pakistan in the last few years. So it s i a great threat for Paklite.
2. ow profitability
The profits of Paklite Electric Company are decreasing for the last few years, which is an alarming situation for the company. The profit is the primary objective for every organization and also important for the survival and growth. So it is a big threat for Paklite.
MOTIVATION
Basic assumptions for motivation
It is the lowest level of ungratified need in the hierarchy that motivates behavior
As a lower level of need is met, a person moves up to the next level of needs as a source of motivation
Motivation process
Unsatisfied need => Tension => Drives => Search Behavior => Satisfied needs => Reduction of tension => new unsatisfied needs
4. Esteem needs: Internal esteem (self-respect, autonomy, achievement), and external esteem (status, recognition, attention, power, and face) -----------------------------------------------------------------------------------------------------------
5. Needs for self-actuali ation: The drive to best reali e one's potential, including potential in personal growth, achievements and self-fulfillment.
ow-order needs
Physiological and safety needs, they are satisfied externally (payment, unions)
High-order needs
Social, esteem, and self-actuali ation needs, they are satisfied internally.
RECOMMENDATIONS
Our recommendations for Paklite Electric Company are as follows.
1. Advertisement
Paklite should increase the advertisement of their products. Advertisement has got great importance in todays world. It is very difficult to sell the -----------------------------------------------------------------------------------------------------------University of the Punjab Gujranwala Campus. .88
product without its advertisement. The advertisement strategy of Paklite isnot satisfactory. So, if they want to increase their sale and profits they
product without its advertisement. The advertisement strategy of Paklite isnot satisfactory. So, if they want to increase their sale and profits they must do better advertisement of their products. Both Print Media and Electronic Media can be important in this r gard. e
4. Aggressive Policy
Paklite Electric Company should adopt Aggressive Policy in the market. This will prove helpful for their survival and growth in the market.
5. Diversification
Paklite is dealing in the same line of production from the last few years. diversification and innovations in The their products are not up to the mark. Although they have strong line of production but Diversification has got great importance now days. So, Paklite should emphasis on thediversified and innovative products.
7. Atomi ation
This is the era of atomization. It is the best strategy to adopt in order to decrease cost. So, Paklite should also adopt atomization in some fields ofproduction.
9. Sale of Dyes:
Paklite has capacity to produce the dyes, which is being used by them in the manufacturing of their products. But they are not selling their dyes.
There are some small firms, which are not able to produce dyes and they, purchase. So, Paklite can also sell their dyes, which will be fruitful for them.