1 We contact a target group using email campaign. Now how do we monitor the re plies.

I want to contact the customers who didn't respond to the email campaign? 2 ? what is the solution manager roles in sap crm project? what is the debugging why are using service process in sap crm? which type of errors comes in complaints and returns? how to create and assign item category in installed base? how to maintain service item for service process? how to use and how to process service contract in sap crm service project? we are missing price entry,which type of errors comes on complaints and return process? 3 what is the action profile in sap crm? 2)wht is the business process involved in sap-crm? what reports a sap-crm functional generate? what are the tools used in sap-crmto use complaints and returns life cycle in se rvice process 4 please explain the main difference betweeen campaign management and trade prom otion and the purpose of there usage 5 What is the differance between R/3 AND CRM 6 How do you integrate R/3 with CRM 7 Can you give some example of business object, customizing object, conditon obj ect 8 hello plz give me one example of business process... ex.. what is the business process of a pharma company.. 9 wht is the business process involved in sap-crm? what reports a sap-crm functi onal generate? what are the tools used in sap-crm 10 7)what are the different sources through which BP enters into the CRM system? 11 6)how do you determine texts? 12)what is catalog variant? 13)what is list price in product catlog? 14)what is the product catlog? 15)can the same set type be used for different hierarchies 16 )how do you created structured products in CRM?ibm 17 )what are the different classification ofproducts? 2)how are the products uploaded from crm to r/3,manual or automatic? 3)customization of products in CRM 18)whats are the various bussiness partner type/categories? 2)what is the difference in BP in crm and in r/3? 3) what are the different sources through which BP enters into crm system 19)whats are the various bussiness partner type/categories? 2)what is the differ

ence in BP in crm and in r/3? 3)what are the different sources through which BP enters into crm system 20 why do we do customization at the time of initial download? 21 what is building blocks? what are different types of building blocks in base customization? 22 How do we grant access to users in WEB UI ? 23Q.When you assign service profile? Q.After IBAS installed where to assign cust omer? Q.What is product equipment? Q.How to transfer sales order to r/3 system 24 we have created a organisational structure in a non-sap system and how we will transfer this organisational structure to another non-sap system s. 25What is the standard transaction type for quatation ? 26 how to enhance bp? how many tabs are their in navigation bar? whether sap consultant work on development server or testing server? can we download data from datasets/infosets? how many types of campaign are their 27 How to keep a count on how many customers has gone through the mail, we have floated while doing email campaign in SAP CRM ans crmd_email_list