NTPC

EXECUTIVE SUMMARY
We are privileged to place before you my best possible efforts in the form of training report on A COMPRHENSIVE STUDY ON CORPORATE SOCIAL RESPONSIBILITY IN NTPC, KORBA .The project was assigned to us by Mrs. Manoranjita Sahoo (Officer -HRD), NTPC Korba and Mr. Zia Ur Rehman (Officer HR-CSR) who was our guide during our summer training at Korba. This project has been very inspiring and educative for us in gaining insight of corporate social responsibility programme of NTPC, which is essential for Development of human resource in an organization. This project has been undertaken as a part of my VOCATIONAL TRAINING in partial fulfillment of the requirement of Post Graduate Programme, EAST WEST COLLEGE OF MANAGEMENT, BANGALORE. We wish this would empower the relation between the two very important groups i.e. management and the society. The study is based on the information collected from respondents through questionnaire. The data analyzed is presented in the form of graph and on the basis of that conclusions are made. At last the required suggestions are given. During this period I learned how an actual project progresses. The project deals with what

kind of problems occur during the development of such projects, and how to tackle such problems in order to meet the desired result.

INDUSTRY PROFILE
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ELECTRICITY INDUSTRIAL PROFILE
The electricity in India is predominantly controlled by the Government of India's public sector undertakings (PSUs). Major PSUs involved in the generation of electricity include National Thermal Power Corporation (NTPC), National Hydroelectric Power Corporation (NHPC) and Nuclear Power Corporation of India (NPCI). Besides PSUs, several state-level corporations, such as Maharashtra State Electricity Board (MSEB), are also involved in the generation and intra-state distribution of electricity. The Power Grid Corporation of India is responsible for the inter-state transmission of electricity and the development of national grid. The Ministry of Power is the apex body responsible for the development of electrical energy in India. This ministry started functioning independently from 2 July 1992; earlier, it was known as the Ministry of Energy. The Union Minister of Power at present is Sushilkumar Shinde of the Congress Party who took charge of the ministry on the 28th of May, 2009. India is world's 6th largest energy consumer, accounting for 3.4% of global energy consumption. Due to India's economic rise, the demand for energy has grown at an average of 3.6% per annum over the past 30 years. In June 2010, the installed power generation capacity of India stood at 1,62, 366 MW while the per capita energy consumption stood at 612 kWh. The country's annual energy production increased from about 190 billion kWh in 1986 to more than 680 billion kWh in 2006. The Indian government has set an ambitious target to add approximately 78,000 MW of installed generation capacity by 2012. The total demand for electricity in India is expected to cross 950,000 MW by 2030. About 75% of the electricity consumed in India is generated by thermal power plants, 21% by hydroelectric power plants and 4% by nuclear power plants. More than 50% of India's commercial energy demand is met through the country's vast coal reserves. The country has also invested heavily in recent years on renewable sources of energy such

As wind energy. As of 2008, India's installed wind power generation capacity stood at 9,655 MW. Additionally, India has committed massive amount of funds for the construction of various nuclear reactors which would generate at least 30,000 MW. In July 2009, India unveiled a $19 billion plan to produce 20,000 MW of solar power by 2020. EWCM/PH/NY Page 2

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Electricity losses in India during transmission and distribution are extremely high and vary between 30 to 45%. In 2004-05, electricity demand outstripped supply by 7-11%. Due to shortage of electricity, power cuts are common throughout India and this has adversely effected the country's economic growth. Theft of electricity, common in most parts of urban India, amounts to 1.5% of India's GDP. Despite an ambitious rural electrification program, some 400 million Indians lose electricity access during blackouts. While 80 percent of Indian villages have at least an electricity line, just 44 percent of rural households have access to electricity. According to a sample of 97,882 households in 2002, electricity was the main source of lighting for 53% of rural households compared to 36% in 1993. Multi Commodity Exchange has sought permission to offer electricity future markets. GENRATION Grand Total Installed Capacity is 1, 62,366 MW.

Thermal Power Current installed capacity of Thermal Power (as of 06/2010) is 1, 04,424 MW which is 64.7% of total installed capacity.

Current installed base of Coal Based Thermal Power is 86003.38 MW which comes to 53% of total installed base.

Current installed base of Gas Based Thermal Power is 17,221 MW which is 10.61% of total installed base.

Current installed base of Oil Based Thermal Power is 1,199.75 MW which is 0.74% of total installed base.

The state of Maharashtra is the largest producer of thermal power in the country.

Hydro Power India was one of the pioneering countries in establishing hydro-electric power plants. The power plant at Darjeeling and Shimsha (Shivanasamudra) was established in 1898 and 1902 respectively and is one of the first in Asia. The installed capacity as of 2008 was approximately 36877.76. The public sector has a predominant share of 97% in this sector. EWCM/PH/NY Page 3

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Nuclear Power Currently, seventeen nuclear power reactors produce 4,560 MW (2.81% of total installed base).

Renewable Power Current installed base of Renewable energy is 16,492.42 MW which is 10.12% of total installed base with the southern state of Tamil Nadu contributing nearly a third of it (5008.26 MW) largely through wind power. TRANSMISSION Transmission of electricity is defined as bulk transfer of power over a long distance at high voltage, generally of 132kV and above. In India bulk transmission has increased from 3,708ckm in 1950 to more than 165,000ckm today (as stated by Power Grid Corporation of India). The entire country has been divided into five regions for transmission systems, namely, Northern Region, North Eastern Region, and Eastern Region, southern region and western region. The Interconnected transmission system within each region is also called the regional grid. The transmission system planning in the country, in the past, had traditionally been linked to generation projects as part of the evacuation system. Ability of the power system to safely withstand a contingency without generation rescheduling or load-shedding was the main criteria for planning the transmission system. However, due to various reasons such as spatial development of load in the network, non-commissioning of load centre generating units originally planned and deficit in reactive compensation, certain pockets in the power system could not safely operate even under normal conditions. This had necessitated backing down of generation and operating at a lower load generation balance in the past. Transmission planning has therefore moved away from the earlier generation evacuation system planning to integrate system planning. While the predominant technology for electricity transmission and distribution has been Alternating Current (AC) technology, High Voltage Direct Current (HVDC) technology has also

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been used for interconnection of all regional grids across the country and for bulk transmission of power over long distances. Certain provisions in the Electricity Act 2003 such as open access to the transmission and distribution network, recognition of power trading as a distinct activity, the liberal definition of a captive generating plant and provision for supply in rural areas are expected to introduce and encourage competition in the electricity sector. It is expected that all the above measures on the generation, transmission and distribution front would result in formation of a robust electricity grid in the country.

COMPANY PROFILE
Established in 1975, NTPC, the largest power company the country has been consistently powering of the growth of India. With an installed capacity of 24,249 Mega Watt (MW), NTPC EWCM/PH/NY Page 5

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today contributes 27.08% of the nations power generation with only 20.06% of Indias total installed capacity. An ISO 9001:2000 certified company; it is worlds 6th largest thermal power generator and second most efficient capacity utilization. The Corporation recorded a generation of 159.11 Billion Units (BUs) in 2004-05, through 13 coal based , 7 gas based power plants, and Joint Venture Projects spread all over the country. Driven by its vision to lead, it has charted out an ambitious growth plan of becoming a 66,000 MW plus company by 2017. NTPC has been rated as one of the top most Best Employer of the country for the year 2003, 2004 and 2005 in a row. Best Companies to Work for in India Business Today Survey 2004, it has developed into multi-location and multi-fuel company over the past three decades. These achievements have been made possible by the 23500 strong and motivated work forces that with their dedication are ever willing to take NTPC to greater heights.

YEAR OF ESTABLISHMENT: 1983

Korba-the Power City of Chhattisgarh is endowed with natural resources such as coal and bauxite. Being rich in coal, Korba was chosen for setting up of pithead power plants. In early stages, two power plants of MPEB (Now CSEB) were installed in the vicinity of Korba city. Thereafter in January 1978 NTPC got clearance from the government to set up Thermal Power Plant of 2100 MW Capacity at Korba. In tune with the need for massive capacity addition in the changing scenario, plan for another 500 MW Unit was commenced with the award of main plant on 24 th March 2006.It is going to start operation by mid 2010. Once completed, Korba will added another feather in its cap by having the first Merchant Power plant of NTPC and will thus help the company in taking one more step in its Mission 2017.

In present day scenario, only the most economical, Qualitative and efficient power generating station will meet the requirement of survival of the fittest. Korba Super Thermal Power Station is constantly raising the bar of efficient and economical power generation for excellence. EWCM/PH/NY Page 6

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Despite over 25 years, NTPC Korba achieves over 97% PLF and is thus treated as one of the best stations when we talk about Power Generation in India today. Meritorious Performance Awards of twenty times in the last 26 years is a testimony to the fact that this project has created a niche in the domain of Operation and Maintenance of thermal power stations. The station has in fact set a benchmark in producing power at the lowest cost.

ABOUT THE COMPANY:NTPC Limited is the largest thermal power generating company of India. A public sector company, it was incorporated in the year 1975 to accelerate power development in the country as EWCM/PH/NY Page 7

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a wholly owned company of the Government of India. At present, Government of India holds 89.5% of the total equity shares of the company and the balance 10.5% is held by FIIs, Domestic Banks, Public and others. Within a span of 31 years, NTPC has emerged as a truly national power company, with power generating facilities in all the major regions of the country. NTPCs core business is engineering, construction and operation of power generating plants. It also provides consultancy in the area of power plant constructions and power generation to companies in India and abroad. As on date the installed capacity of NTPC is 27,904 MW through its 15 coal based (22,895 MW), 7 gas based (3,955 MW) and 4 Joint Venture Projects (1,054 MW). NTPC acquired 50% equity of the SAIL Power Supply Corporation Ltd. (SPSCL). This JV company operates the captive power plants of Durgapur (120 MW), Rourkela (120 MW) and Bhilai (74 MW). NTPC also has 28.33% stake in Ratnagiri Gas & Power Private Limited (RGPPL) a joint venture company between NTPC, GAIL, Indian Financial Institutions and Maharashtra SEB Holding Co. Ltd. The present capacity of RGPPL is 740 MW. NTPCs share on 31 Mar 2007 in the total installed capacity of the country was 20.18% and it contributed 28.50% of the total power generation of the country during 2006-07. NTPC has set new benchmarks for the power industry both in the area of power plant construction and operations. It is the cheapest average tariff in the country. With its experience and expertise in the power sector, NTPC is extending consultancy services to various organizations in the power business. NTPC is committed to the environment, generating power at minimal environmental cost and preserving the ecology in the vicinity of the plants. NTPC has undertaken massive afforestation in the vicinity of its plants. Plantations have increased forest area and reduced barren land. The massive afforestation by NTPC in and around its Ramagundam Power station (2600 MW) has contributed reducing the temperature in the areas by about 3c. NTPC has also taken proactive steps for ash utilization. In 1991, it set up Ash Utilization Division to manage efficient use of the ash produced at its coal stations. This quality of ash produced is ideal for use in cement, concrete, cellular, concrete, and buildingmaterial.

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A "Centre for Power Efficiency and Environment Protection (CENPEEP) has been established in NTPC with the assistance of United States Agency for International Development. (USAID). Cenpeep is efficiency oriented, eco-friendly and eco-nurturing initiative - a symbol of NTPC's concern towards environmental protection and continued commitment to sustainable power development in India. As a responsible corporate citizen, NTPC is making constant efforts to improve the socioeconomic status of the people affected by the projects. Through its Rehabilitation and Resettlement programmes, the company endeavors to improve the overall socio-economic status of Project Affected Persons. NTPC was among the first Public Sector Enterprises to enter into a Memorandum of Understanding (MOU) with the Government in 1987-88. NTPC has been Placed under the 'Excellent category' (the best category) every year since the MOU system became operative. Recognizing its excellent performance and vast potential, Government of the India has identified NTPC as one of the jewels of Public Sector Navratnas- a potential global giant. Inspired by its glorious past and vibrant present, NTPC is well on its way to realize its vision of being A world class integrated power major, powering Indias growth, with increasing global presence. NTPC has institutionalized "Development Centers" in the company to systematically diagnose the current and potential competency requirements of the employees with the objective of enhancing their development in a planned manner. These Centers give a good insight to the employees about their strengths and weaknesses, the gaps in their competencies which they can bridge through suitable support from company. Due to innovative people management practices there is a high level of pride and commitment amongst employees as reflected in the various external surveys including Great Places to Work for in India in which NTPC was rated third Great Place to work for in the country in 2005. A Powerful Performer: Generated 140.87 Billion Units of electricity during 2002-03. Turnaround of Badarpur, Unchahar, Tanda and Talcher Thermal power stations - a testimony to the company's capabilities. Has achieved all the targets in the "Excellent" category set out in the Memorandum of Understanding (MOU) with Govt. of India, for 16 years in succession. EWCM/PH/NY Page 9

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Financial Strength: A provisional turnover of Rs. 19,946.61 crore (US$ 4122 million) and after tax net profit of Rs. 3574.15 crore (US$ 739 million) during 2002-03.Authorised share capital of Rs. 10,000 crore. Paid an interim dividend of Rs. 400 crore (US$ 82.66 million) for the year 2002-03 to the Govt. of India. Already received funding proposals for over Rs. 7,219 crore (US$ 1491 million) from various Banks and financial institutions for capacity addition programme. State-of-the-art Technology: First to introduce advanced systems like High Voltage Direct Current (HVDC), DDCMIS, sliding pressure operations, ash water recirculation, etc in India. Super critical technology being adopted for the first time in the country at NTPC's Sipat project to improve thermal efficiency and reduce green house gas emissions. Closed cycle sea water cooling at Simhadri project has been adopted for the first time in India. NTPC has taken up a detailed feasibility study through USAID for setting up a 100 MW Integrated Gasified Combined Cycle (IGCC) pilot plant. Sharing its expertise worldwide as a power consultant for more than a decade.

HISTORY
NTPC Company was incorporated on November 7, 1975 under the Companies Act as a private limited company under the name National Thermal Power Corporation Private Limited, and the word 'Private' was deleted on September30,1976 consequent upon the notification issued by the government. Exempting government companies from the use of word 'private' in their name On September 30, 1985, NTPC Company was converted from a private limited company into a public limited company. Subsequently, the name of Company was changed to its present name NTPC Limited and a fresh certificate of incorporation was issued on EWCM/PH/NY Page 10

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October 28, 2005. The name of Company was changed to reflect the diversification of our business operations beyond thermal power generation to include, among others generation of power from hydro, nuclear and renewable energy sources and undertaking coal mining and oil exploration activities. NTPC Company is not operating under any injunction or restraining order. In July 1976, the registered office of our Company was changed from Shram Shakti Bhawan, New Delhi to Kailash Building, Kasturba Gandhi Marg, and New Delhi. Subsequently, in May 1979 the registered office of our Company was shifted to NTPC Square, 62-63, Nehru Place, New Delhi and thereafter in October 1988 to its present location for administrative and operational efficiency.

INCEPTION AND BACKGROUND OF THE COMPANY

Indias largest power utility, NTPC Ltd was set up in 1975 to accelerate power development in India. Today NTPC is a diversified power major with presence in the entire value chain of the power generation business. Apart from power generation, which is the mainstay of the company, NTPC has already ventured into consultancy, power trading, as utilisation and coal mining. NTPC ranked 317th in the 2009, Forbes Global 2000 ranking of the Worlds biggest companies. The total installed capacity of the company is 30, 144 MW (including JVs) with 15 coal based and 7 gas based stations, located across the country. In addition under JVs, 3 stations are coal based & another station uses naptha/LNG as fuel. By 2017, the power generation portfolio is EWCM/PH/NY Page 11

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expected to have a diversified fuel mix with coal based capacity of around 53000 MW, 10000 MW through gas, 9000 MW through Hydro generation, about 2000 MW from nuclear sources and around 1000 MW from Renewable Energy Sources (RES). NTPC has adopted a multipronged growth strategy which includes capacity addition through green field projects, expansion of existing stations, joint ventures, subsidiaries and takeover of stations. NTPC has been operating its plants at high efficiency levels. Although the company has 18.79% of the total national capacity it contributes 28.60% of total power generation due to its focus on high efficiency. In October 2004, NTPC launched its Initial Public Offering (IPO) consisting of 5.25% as fresh issue and 5.25% as offer for sale by Government of India. NTPC thus became a listed company in November 2004 with the government holding 89.5% of the equity share capital. The rest is held by Institutional Investors and the Public. The issue was a resounding success. NTPC is among the largest five companies in India in terms of market capitalization.

Installed Capacity
The generating capacity as well as plant performance or operational efficiency has been continuously growing without break since its inception. NTPCs Installed Capacity and performance depicts the companys outstanding performance across a number of parameters.

NO. OF PLANTS NTPC Owned Coal Gas/Liquid Fuel 15 7

CAPACITY (MW)

23,895 3,955

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Total Owned By JVs Coal & Gas Total 4 26 2,294 30,144 22 27,850

Regional Spread of Generating Facilities REGION Northern Western Southern Eastern JVs Total COAL 7,035 6,360 3,600 6,900 8,14 24,709 GAS 2,312 1,293 350 1,480 5,435 TOTAL 9,347 7,653 3,950 6,900 2,294 30,144

Coal Based Power Stations

The coal based power station has been power stations have been always the main stay of NTPC. It is one of the biggest users of coal in India. The entire generation back bone of NTPC is based on its coal fired stations. Following are the coal based stations of NTPC.

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COAL BASED(Owned STATE by NTPC) 1. Singrauli 2. Korba 3. Ramagundam 4. Farakka 5. Vindhyachal 6. Rihand 7. Kahalgaon 8. Dadri Uttar Pradesh Chhattisgarh COMMISSIONED CAPACITY(MW) Gas/Liquid 2,000 2,100

Fuel Power

Based

Andhra Pradesh 2,600 West Bengal 1,600

Stations
With a combined gas commissioned capacity to the of 3955 MW, NTPC caters peeking demand for power. based

Madhya Pradesh 3,260 Uttar Pradesh Bihar Uttar Pradesh 2,000 1,840 840 3,000 1,050 460

9. Talcher Kaniha Orissa 10. Unchahar Uttar Pradesh

11. Talcher Thermal Orissa 12. Simhadri GAS BASED (Owned by NTPC) 13. Tanda 1. Anta 14. Badarpur 2. Auraiya Sipat-II 15. 3. Kawas 4. Dadri Total

Andhra Pradesh 1,000 STATE Uttar Pradesh 440 Rajasthan Delhi 705 Uttar Chhattisgarh Pradesh 1,000 Gujarat 23,895

COMMISSIONED CAPACITY(MW) 413 652 645 817 648 350 430 3,955

Uttar Pradesh Gujarat CCPP Kerala Haryana

5. Jhanor-Gandhar 6. Rajiv Gandhi Kayamkulam

7. Faridabad Total

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Hydro Based Power Projects (Under Implementation)
NTPC has increased thrust on hydro development for a balanced portfolio for long term sustainability. The first step in this direction was taken by initiating investment in Koldam Hydro Electric Power Project located on Satluj River in Bilaspur district of Himachal Pradesh. Two other hydro projects under construction are Tapovan Vishnugad and Loharinag Pala. On all these projects construction activities are in full swing.

NTPC VISION
A world class integrated power major, powering Indias growth, with increasing global presence

NTPC MISSION
Develop and provide reliable power, related products and services at competitive prices, integrating multiple energy sources with innovative and eco-friendly technologies and contribute to society.

NTPC CORE VALUES

(B- COMIT) BUSINESS ETHICS CUSTOMER FOCUS ORGANIZATIONAL & PROFESSIONAL PRIDE MUTUAL RESPECT AND TRUST INNOVATION AND SPEED Page 15

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TOTAL QUALITY FOR EXCELLENCE

BOARD OF DIRECTORS
Mr. R.S. Sharma Chairman and Managing Director, NTPC Limited, since May 01, 2008, Mr. A.K. Singhal, Director (Finance) since August 2005 Mr. I.J.Kapoor, Director (Commercial) since December 2008 Mr. B.P. Singh Director (Projects)

OBJECTIVE OF THE COMPANY

1. BUSINESS PORTFOLIO GROWTH:

To further consolidate NTPCS position as the leading thermal power generation company in India and establish a presence in hydro power segment.

To broad base the generation mix by evaluating conventional sources of energy to ensure long run competitiveness and mitigate fuel-risks. To develop a portfolio of generation assets in international markets. To establish a strong brand in the domestic & international market

2. CUSTOMER FOCUS: To foster a collaborative style of working with customer growing to be a brand for supply of quality power. To expand the future customer portfolio through profitable diversification into Downstream business, inter alia retail distribution and direct supply. preferred

3. PERFORMANCE LEADERSHIP:-

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To continuously improve on project execution time and cost in order to sustain long run competitiveness in generation. To operate & maintain NTPC stations at par with the best-run utilities in the world with respect to availability, reliability, efficiencies. To aim for performance excellence in the diversification businesses. To embed quality in all systems and processes.

4. HUMAN RESORUCE DEVELOPMENT: To enhance organizational performance by institutionalizing an objective and open performance management system. To align individual and organizational needs and develop business leaders by Implementing a career development system. To enhance commitment of employees by recognizing and rewarding high performance. To build and sustain a learning organization of competent world-class professionals.

5. SUSTINABLE AND DEVELOPMENT: To contribute to sustainable power development by discharging corporate social responsibilities. To lead developmental efforts in the Indian power sector through efforts at policy advocacy, assisting customers in the operations and management of power plant.

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To maintain and improve the financial soundness of NTPC by prudent management of the financial resources.

To develop appropriate commercial policies and processes this would ensure remunerative tariffs and minimize receivables.

COMPETITORS OVERVIEW
Tata Power Tata power is Indias largest private sector power utility. Its revenues are $ 1 bn. Its Profit after tax is $ 137 mn. Its generation capacity is 2300 MW. Out of that in Mumbai, the capacity is 1800 MW. It has presence in generation, transmission and distribution of power. It supplies power to Mumbai and Delhi regions. Business strategy: The core business of Tata Power Company is to generate, transmit and distribute electricity. The Company operates in two business segments: Power and Other services. The Power segment is engaged in generation, transmission and distribution of electricity. The other services segment includes electronic equipment, broadband services, and project consultancy and oil exploration. Reliance Energy Reliance Energy Ltd (REL) formerly known as Bombay Suburban Electric Supply (BSES) is a part of the Anil Dhirubhai Ambani Group. It is an integrated power utility company in the private sector in India which came into existence when it took over BSES in 2002. EWCM/PH/NY Page 18

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The company is the sole distributor of electricity to consumers in the suburbs of Mumbai. It also runs power generation, transmission and distribution businesses in other parts of Maharashtra, Goa and Andhra Pradesh. REL has significant presence in the field of execution of the Power projects on EPC (Engineering, Procurement and Commissioning) basis. CESC CESC, a power utility in India was setup in 1899. CESC Limited is a flagship company of RPG Enterprises, which is one of India's well-managed groups of companies with a diversified presence. Company brought thermal power to India more than 100 years ago and supplies power to the city of Kolkata.

FUTURE GOALS:The company has also set a serious goal of having 50000 MW of installed capacity by 2012 and 75000 MW by 2017. The company has taken many steps like step-up its recruitment, reviewing feasibilities of various sites for project implementations etc. and has been quite successful till date. NTPC will invest about Rs 20,000 crore to set up a 3,960-megawatt (Mw) coal-based power project in Madhya Pradesh. Company will also start coal production from its captive mine in Jharkhand in 2011-12, for which the company will be investing about Rs 1,800 crore.

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AWARDS AND ACHIVEMENT: ACHIVEMENTS:

NTPC was set up in 1975 with 100% ownership by the government of India. In the last 30 year, NTPC has grown into the largest power utility in India.

In 1997, Government of India granted NTPC status of Navratna being one of the nine jewels of India.

No.1 independent power Producer Company in Asia, 2008 in top 250 Global Energy Company 2008 survey.

411th largest company in the world in the Forbes List of worlds largest companies for the year 2007.

Ranked No.1 in the special category in Best workplace for Large Organization in 2008.

AWARDS: National Awards for Meritorious Performance during 2006-07. Scope Meritorious Awards for good corporate Governance 2005. Business world FICCI-SEDF Corporate Social Responsibility Award 2007. Page 20

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Golden Peacock Global Award for Excellence in corporate Governance-2007. Dun and Bradstreet American Express Corporate Awards 2008 for Top India Company in the power sector. India power award-2008 in category of Energy Efficiency by council of power utilities. Leadership Award for sectoral excellence to CMD, NTPC.

PRODUCT PROFILE
What is electricity? Electricity is a type of energy that can build up in one place or flow from one place to another. When electricity gathers in one place it is known as static electricity (the word static means something that does not move); electricity that moves from one place to another is called current electricity. Making electricity Just as electricity can make magnetism, so magnetism can make electricity. A bicycle dynamo is a bit like an electric motor inside. When you pedal your bicycle, the dynamo clipped to the wheel spins around. Inside the dynamo, there is a heavy core made from iron wire wrapped tightly aroundmuch like the inside of a motor. The core spins freely inside some large fixed magnets. As you pedal, the core rotates inside these outer magnets and generates electricity. The electricity flows out from the dynamo and powers your bicycle lamp. The electric generators used in power plants work in exactly the same way, only on a much bigger scale. Instead of being powered by someone's legs, pedalling furiously, these large generators are driven by steam. The steam is made by burning fuels or by nuclear reactions. Power plants can make enormous amounts of electricity, but they waste quite a lot of the energy they produce. The energy has to flow from the plant, where it is made, to the homes, offices, and factories where it is used down many miles of electric power cable. Delivering electricity this way can waste up to two thirds of the power originally produced!

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How does electricity get from a power plant to your home? The heart of a power station is a large generator that extracts energy from a fuel. Some power stations burn fossil fuels such as coal, oil, or gas. The heat produced is used to turn water into steam at high pressure. This steam turns a windmill-like device called a turbine connected to an electricity generator. Extracting heat from a fuel takes place over a number of stages and some energy is wasted at each stage.

Detail Process Of Power Generation In Thermal Power Plants:

1. Fuel: The energy that finds its way into your TV, computer, or toaster starts off as fuel

loaded into a power plant. Some power plants run on coal, while others use oil, natural gas, or methane gas from decomposing rubbish.
2. Furnace: The fuel is burned in a giant furnace to release heat energy. 3. Boiler: In the boiler, heat from the furnace flows around pipes full of cold water. The heat

boils the water and turns it into steam.

4. Turbine: The steam flows at high-pressure around a wheel that's a bit like a windmill made

of tightly packed metal blades. The blades start turning as the steam flows past. Known as a steam turbine, this device is designed to convert the steam's energy into kinetic energy (movement). For the turbine to work efficiently, heat must enter it at a really high temperature and pressure and leave at as low a temperature and pressure as possible.
5. Cooling tower: The giant, jug-shaped cooling towers you see at old power plants make the

turbine more efficient. Boiling hot water from the steam turbine is cooled in a heat exchanger called a condenser. Then it's sprayed into the giant cooling towers and pumped back for reuse. Most of the water condenses on the walls of the towers and drips back down again. Only a tiny amount of the water used escapes as steam from the towers themselves, but huge amounts of heat and energy are lost.
6. Generator: The turbine is linked by an axle to a generator, so the generator spins around

with the turbine blades. As it spins, the generator uses the kinetic energy from the turbine to make electricity.
7. Electricity cables: The electricity travels out of the generator to a transformer nearby.

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8. Step-up transformer: Electricity loses some of its energy as it travels down wire cables, but

high-voltage electricity loses less energy than low-voltage electricity. So the electricity generated in the plant is stepped-up (boosted) to a very high voltage as it leaves the power plant.
9. Pylons: Hugh metal towers carry electricity at extremely high voltages, along overhead

cables, to wherever it is needed.

10. Step-down transformer: Once the electricity reaches its destination, another transformer

converts the electricity back to a lower voltage safe for homes to use.
11. Homes: Electricity flows into homes through underground cables. 12. Appliances: Electricity flows all round your home to outlets on the wall. When you plug in a

television or other appliance, it could be making a very indirect connection to a piece of coal hundreds of miles away!

Uses of Electricity:
Transport Trains, buses, trams and cars all use electricity. Home Heating, lighting, television, radio, computer, telephones all rely on electricity. Communication As well as providing power for computers, cell phones, fixed phones, electricity is used as the medium for the transmission of signals.

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RESEARCH METHODOLOGY
INTRODUCTION
Research is a mean to gain knowledge. It can be carried out either arbitrarily or in a systematic fashion. Research concerns itself with obtaining information through empirical observation that can be used to systematically develop logically propositions to attempt to establish casual relationships among variables. Research methodology is a way to systematically solve the research problem. it includes not only research methods, but also logic behind using the methods. It shows the type of sample design used, its size and procedure used to draw the sample.

Research Design
According to American Marketing Association, Research is the systematic gathering, recording and analysis of data about problem relating to marketing of goods and services. Research methodology is the practical application of various tools and techniques to carry out research work .Research methodology tells about the objective framework and limitation of work .All business units operates in their world of uncertainty. Research design is needed because it facilitates the smooth sailing of the various research operations, thereby making research as efficient as possible yielding max information with min expenditure of efforts, time and money. The implicit question posed. EWCM/PH/NY Page 24

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The explicit question proposed. Collection, analysis and interpretation of the information leading from question to answer.

Primary data

PARTICIPATORY APPROACH The study had adopted a participatory approach while investigating field situation and in collecting quantitative as well as qualitative data.

DISCUSSIONS AND MEETINGS The researchers had hold discussion with the NTPC officials and villagers from time to time.

OBSERVATION METHOD The researchers used the observation method to cross-check, supplement and validate the data collected through Focus Group Discussion (FGD). It was also used to examine the findings drawn from the meetings and discussions, which provided more insights about the problem.

The primary data regarding the community development and status of the villages was collected through the questionnaire method by interviewing the villagers personally.

Secondary sources of data

. LITERATURE SURVEY Secondary data collected through reports, CSR-CD and R&R policies of NTPC, Korba. Need assessment survey 2006, Social perception survey reports submitted by XIDAS. Both qualitative and quantitative data were collected from various secondary sources. The list of villages and documents on CSR policy, Budget statement, Expense, audit statements, Official records were collected from the HR-Department of NTPC, Korba Company database Company annual reports

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METHODOLOGY
Data Collection Method To fulfill the objectives of my study, I have taken both primary and secondary data Primary data: Interview method of data collection Secondary data: The data is collected from the Magazines, Internet. The various sources that were used for the collection of secondary data are Internal files & materials Websites Various sites

Sample Design:In my case sample size was estimed through convenient sampling (non probability) a sample is a part of target population, which is carefully selected to represent a population so it is very necessary to define all these factors. Universe where the study to be carried: our research was specifically focused to all the 40 villages adopted by NTPC. Sampling unit In our case the sampling unit was each and evey villager whose name was in the List. In my case source list was provided by NTPC. Size of Sample-In my case 110 people was selected as total numbers of samples 10 people from 11 villages were selected as sample.

STATEMENT OF THE STUDY

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In present scenario human resource management is very important for the development of the organization. It is play very big role to reaching the organization goals. Now a days organization and employees they are concentrating on CSR activities are very big motivators so that the researcher taken this topic for study.

OBJECTIVES OF THE STUDY

To prepare a comprehensive profile of all the activities done by the stations. To determine the impact of CSR-CD activity on the social/cultural/economic conditions of the people in communities. To assess the changes in the quality of life among village communities through project interventions. To get more honed and objective description of social impact than what people might tell publically. To identify requirements of modifications of existing activities in order to take case of the changing needs of the people. To enhance community participation and community capacity building through CSR-CD activities.

SCOPE OF THE STUDY:The summer internship of six weeks at NTPC Limited was with the purpose of unearthing a few Facts about the NTPC. This was done to find the ground level reality associated with NTPC of

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CSR level. It is also interesting to know about various factors which influence the statement of the People.

LIMITATIONS OF THE STUDY

a. Very time consuming process

b. Villagers did not gave genuine answers c. Lack of knowledge to villagers.

d. The present study has certain limitation under which it has carried out some of the

limitations experienced during the study are as follows.

e. Some of the information is of confidential in nature that could not be divulged for the study.

f. The study was conducted within a short period of 6 Weeks.

g. Be done as there was very limited data.

HUMANRESOURCEMANAGEMENT&CSR:HRM is concerned with getting better results with the collaboration of people. It is an integral but distinctive part of management, concerned with people at work and their relationships within the enterprise. HRM helps in attaining maximum individual development, desirable working EWCM/PH/NY Page 28

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relationship between employees and employers, employees and employees, and effective modelling of human resources as contrasted with physical resources. It is the recruitment, selection, development, utilization, compensation and motivation of human resources by the organization.

HUMAN RESOURCE DEVELOPMENT

NTPC believes in the power of people and it is the professional philosophy of the management to create an enabling organisational culture for people to demonstrate their creativity, initiative and involve in holistic development, through recognition and celebration of achievements. Although NTPC has formulated many HR policies for employees development and growth, it was felt that there is still space for enhancing employees motivation and morale on a continued and sustained basis. Therefore, a bouquet of rewards and recognition schemes is evolved with an objective of reinforcing good work and behaviour of employees in order to achieve Organisational excellence. To enhance organizational performance by institutionalizing an objective and performance management system. To individual and organizational needs and develop business leaders by implementing a career development system. To enhance commitment of employees by recognizing and rewarding high performance. To build and sustain learning organization of competent world- class professionals. To institutionalize core values and create a culture of team-building, empowerment, equity, innovation and openness which would motivate employees and enable achievement of strategic objectives.

We recognize that our employees are our prime assets and we always strive to create an environment where employees feel they belong. We value their contributions, support their development and help them balance their work and personal lives. Development EWCM/PH/NY Page 29

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of skill and competencies and particularly safety awareness of our employees and also of contract labour who are engaged in our works is a key issue for us. We constantly strive to focus our human resource policies, benefit plans and programmers to enhance the performance. Our employees /spouses have formed various welfare bodies like Pragati Club, Nucleas club, Maitry Mahila Samiti and Balbhawan to promote various cultural & sports activities.

HUMAN RESOURCE MANAGEMENT:

HRM can be defined as managing (Planning, organizing, directing & controlling) the

functions human relations with a view to contribute proportional to the organization individual & social goals.

HR FUNCTION IN NTPC LTD., KORBA

In order to achieve the above objectives, Human Resource Management undertakes the following activities: 1. Human resource or manpower planning. 2. Recruitment, selection and placement of personnel. 3. Training and development of employees. 4. Appraisal of performance of employees. 5. Taking corrective steps such as transfer from one job to another. 6. Remuneration of employees. 7. Social security and welfare of employees. 8. Setting general and specific management policy for organizational relationship. 9. Collective bargaining, contract negotiation and grievance handling. 10. Staffing the organization.

ORGANIZATION OF HR FUNCTION
The entire gamut of functions relating to personnel, Administration and Training in NTPC have been organized under three levels, viz. Corporate, Regional and Project levels. The responsibilities vary from level to level depending on the tasks assigned, accountability and EWCM/PH/NY Page 30

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implementation criteria. Given in this section is an overview of these functions and their corresponding scope at different levels.

HR FUNCTION AT CORPORATE LEVEL

Major functions under this level are: Industrial Engineering Employment and Placement Training
Management Development, Organizational Development and Personnel Research.

. Establishment Policies and Rules IR and Welfare Policy HRD Promotion, Performance Appraisal System and Employee Development. Administrative Services

THE DIFFERENT DEPARTMENTS UNDER HR IN NTPC ARE:

PUBLIC RELATION This section looks after all the internal and external communication areas including press relation, house magazines, advertising, films etc. the total advertisement activities of NTPC ltd , including releasing of tender notices and job advertising are being co- coordinated by the PR section.

EMPLOYEES SERVICES

(HEADED BY: Mr. DHEERAJ KR GUPTA )

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Fitting and white/ colors washing of company quarters at project sites / township. Employees services provide accommodation to outside agencies for housing post office or bank, police post and office of the revenue department. This section recovers house rent from the employees allotted family accommodation in the companys township. And the charges for electricity will be recovered at flat monthly rates for various types of quarters together with additional charges for air conditioner and geyser, wherever installed, from the date of allotment of quarters. The company shall take any responsibility of giving bail or contesting the case whenever there is an accident by a driver, who is on duty. Otherwise these will have to be arranged by the driver himself. Bus facility for NTPC Employees. Security for NTPC Township.

EMPLOYEES WELFARE

(Headed byMr.K.Gopal Krishnan)

Welfare is a convenient term to cover all those aspects of industrial life that contribute to the general wellbeing of the workers. Welfare helps to keep the atmosphere of township vibrant and full of life and to improve satisfaction level of the employees and their family members.Welfare is a broad term encompassing measures aimed at providing housing, medical, schooling, sports, and games, social, cultural and recreational etc. facilities. Welfare activities may be grouped under two broad categories:1. STATUTORY WELFARE ACTIVITY 2. NON- STATUTORY WELFARE ACTIVITY STATUTORY WELFARE ACTIVITY These activities include those activities which are applicable as per FACTORIES ACT, 1948. For example: canteen, etc. NON-STATUTORY WELFARE ACTIVITY These activities include those activities which are being laid down by management of NTPC Ltd., RIHAND for their employees. For examples: sports council, officers club, school, BAL bhawan, ladies club, etc. Organizing various events such as republic day, Independence Day, NTPC raising day, and event management during various VIP visit

EMPLOYEES RELATION

( HEADED BY: Mr. VIJAY KISHORE)

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.This section coordinates with various employees associations in the matter of employees benefits and policies to coordinate with government agencies like4 labour officer, etc.

LAW SECTION

( HEADED BY: Mr. A.B.SAXENA)

a) The main functions of LAW Section are as under: b) To provide legal support to various department of the project wherever required. c) To make preventive measures for avoiding in fructuous litigation by legal vetting of various types of contracts, agreements and security documents prior to their final execution. d) To minimize the cost of litigation wherever possible.

EMPLOYEE DEVELOPMENT GROUP This section looks after the overall development of employees. They focus on the development aspects by looking after their training and development needs, career growth needs, motivation and morale needs, etc. The main functions of EDG are as follows: Development Schemes for acquiring qualifications Workers Education Schemes (Diploma / ITI etc.) Adult Education Schemes Scheme for acquiring higher / additional qualification Scheme for sponsorship to ITI Course

FUNCTIONS OF HUMAN RESOURCE MANAGEMENT

Establishment: This area covers the personnel activities pertaining to joining, posting &
transfers, confirmation/absorption, promotion & seniority, processing of resignation,

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retirement cases pertaining to the non-executive employees of the project apart from the employee entitlements of all the staff posted in projects as per the policies laid down.

Recruitment: This function deals with the various activities pertaining to recruitment of
all the non-executive manpower, Diploma & ITI trainees required for the project as per the manpower budgets laid down.

IR & Welfare: This function deals with the implementation of various industrial relations
& welfare policies apart from the day-to-day problem solving and shop floor IR.

Administration: The activities under this area include the development and maintenance
of office facilities and administration of township like allotment, SC/ST horticulture etc. Communication, receipt & dispatch and all such other activities required at the project level are taken care of by this function.

Training: This function looks after the conduct of long duration training programmes
under the Executive/Diploma/ITI trainee schemes apart from short-term skill/ worker/supervisory development programme. The development and maintenance of workshops, hostels and other training facilities from a part of this function.

IMPORTANCE OF HUMAN RESOURCE MANAGEMENT

1: Attract highly qualified and competent people 2: Ensure thats the selected candidate stays longer with the company. 3: Make sure that there is match between cost and benefit. 4: Helps the organization to create more culturally diverse workforce

SCOPE OF HRM AT ORGANIZATIONAL LEVEL

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Background of the study

Corporate Social Responsibility (CSR), also known as corporate responsibility, corporate citizenship, responsible business, sustainable responsible business (SRB) and corporate social performance' is a form of corporate self-regulation integrated into a business model. Ideally, CSR policy would function as a built-in, self-regulating mechanism whereby business would monitor and ensure their adherence to law, ethical standards, and international norms. Business would embrace responsibility for the impact of their activities on the environment, consumers, employees, communities, stakeholders and all other members of the public sphere. Furthermore, business would proactively promote the public interest by encouraging community growth and development, and voluntarily eliminating practices that harm the public sphere, regardless of legality. Essentially, CSR is the deliberate inclusion of public interest into corporate decisionmaking, and the honoring of a triple bottom line: People, Planet, and Profit. The practice of CSR is subject to much debate and criticism. Proponents argue that there is a strong business case for CSR, in that corporations benefit in multiple ways by operating with a perspective broader and longer than their own immediate, short-term profits. Critics argue that CSR distracts from the fundamental economic role of businesses; others argue that it is nothing EWCM/PH/NY Page 35

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more than superficial window-dressing; others argue that it is an attempt to pre-empt the role of governments as a watchdog over powerful multinational corporations. Corporate Social Responsibility - What does it mean? Different organizations have framed different definitions - although there is considerable common ground between them. My own definition is that CSR is about how companies manage the business processes to produce an overall positive impact on society. Companies need to answer to two aspects of their operations1. The quality of their management - both in terms of people and processes (the inner circle). 2. The nature and quantity of their impact on society in the various areas.

Background of the topic

As my research topic was Corporate social responsibility done by NTPC for villagers. So I concentrated on villages adopted by NTPC nearly 40 villages were adopted by NTPC for the last 5 years for CSR-CD programme. My project leader told me to do survey for villages and to tell them about the benefits given by NTPC to them. My whole project was dependent on the needs and benefits given to villagers by NTPC and also to collect the feedback from them. I met 110 people and done analysis that how many are aware of the programme and enjoying the benefits under CSR-CD programme. In analysis I, find that out of 110 people most of them were either not aware or not bothered only few of them were concerned with the activities occurring in villages. My next job was then to basically find out the needs and prepare a priority chart for each and every village.

CORPORATE SOCIAL RESPONSIBILITY

Social Responsibility is the obligation of managers to choose and act in a way that benefit both the interest of the organization and those of the society as a whole. Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and families as well as local community and society at large.

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CSR in NTPC Ltd. is not limited to only community development, but encompasses a whole range of issues in line with global international CSR principles and practices. A measure of NTPCs commitment to CSR is that of 0.5% of its profit is set aside for community development under the umbrella of CSR.

THE MAIN FUNCTIONS OF CSR ARE AS FOLLOWS: Achieve community development targets Reduce Carbon Dioxide emission Achieve ISO 1400/SA8001 certification Involve professional (socio-economic surveys).

NTPCs integrated approach towards Corporate Social Responsibility Vision - To be one of the worlds largest and best power utilities, powering Indias growth, NTPC mission statement on CSR states - Be a socially responsible corporate entity with thrust on environment protection, ash utilization, community development, and energy conservation. NTPCs approach towards CSR has also been articulated in the corporate objectives on sustainable power development as stated below: To contribute to sustainable power development by discharging corporate social responsibilities. To lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash-utilization, peripheral development and energy conservation practices. NTPC is a member of Global Compact, a UN initiative launched by its Secretary General Mr. Kofi Annan and is committed to adhere to its ten principles in the areas of Human Rights, Labor, Environment and Anti-corruption. NTPC is also a member of Corporate Roundtable on Development of Strategies for Environment (CORE) initiated by TERI and confirmed its support for the principles outlined in the CORE

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Sustainability Charter drawn from International Chamber of Commerces Business Charter for Sustainable Development. NTPC has also adopted the Social Code framed by India Partnership Forum promoted by Confederation of Indian Industries (CII) and UNDP. NTPC thus follows the global practice of addressing the CSR issue in an integrated multistakeholder approach covering the environment and social aspects. NTPCs Mission Statement on CSR includes: Continuously develop competent human resources to match world standards. To be a responsible corporate citizen with trust on environment protection, rehabilitation and ash utilization. In pursuance of the Vision and Mission, NTPC has specific Corporate Objectives towards sustainable power development: To develop a learning organization having knowledge based competitive edge. To create culture of team building, empowerment and accountability to convert knowledge into productive action with speed, creativity and flexibility. To contribute to sustainable power development by functioning as a responsible corporate citizen and discharge social responsibilities in the areas of environment protection and rehabilitation.

CSR GOALS OF NTPC:

To encourage multi stake holder partnership. Facilitating the development initiatives both at national & unit level. Empowering the marginalized sections of society. To initiate programs which are sustainable and based on community needs? Aligning the development initiatives with that of the government agencies to avoid duplicity. To lead the sector in the areas of resettlement and rehabilitation and environment protection including effective ash utilization, peripheral development and energy conservation practices.

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NTPCS APPROACH ON CSR:

CSR in NTPC is not charity or welfare but a commitment for implementation of a host of related policies CSR in NTPC is not limited to only community development but encompasses a whole range of issues in line with global international CSR principles and practices POLICIES AND PRACTICES ON CSR: NTPC has adopted a visionary approach to address the issue of corporate social responsibility since inception. For achieving its mission and objective, NTPC formulated specific policies. The policies were formulated to address the issue of corporate social responsibility in a comprehensive and systematic manner.

Human Resources: Recruitment, Recognition to employees (NTPC awards, Viswakarma Rashtriya Puraskar), Gender Equality, SC/ST, Special efforts for physically challenged people.

Education :
1. Quality primary and secondary schooling facilities to the children of its staff and that of

neighboring community in its township located all over India. 1. Workers Education Scheme - covers all employees in the workman category irrespective of their educational qualification. 2. Adult Education Scheme - aims at providing functional adult literacy with a view to endow the illiterate with skills for self directed learning to reliance and active involvement in their environment.
3. Childrens Education Scheme company has a policy on reimbursement of the

expenditure incurred by the regular employees towards tuition fees and hostel charges for their children.

Health: Schemes for regular employees, social security for retired employees, project affected persons, neighboring communities, and physically challenged people.

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Sports: stress is laid on sports and projects conduct rural meets on annual basis. It encourages the local schools in vicinity to conduct games/ tournamants and provides them facilities in terms of sports equipments, grounds, etc.

National Calamities: NTPC has time to time donated towards the various relief funds at the time of natural calamities to the Prime Ministers National Relief Fund, Prime Ministers National Defence Fund. Chief Ministers Relief Fund of Maharashtra, Gujarat, Rajasthan, Orissa, Madhya Pradesh, West Bengal. NTPC also sends teams of doctors, engineers to the affected areas.

Social Security for old age: Benefits like Employees provident fund, gratuity, employees voluntary benevolent fund, self contributory superannuation benefit (Pension Scheme), NTPC Employees death relief scheme, medical benefit scheme.

Safety: NTPC accords top priority to policies related to safety 1. Safety policy has been drawn up and communicated to all 1. Guidelines have been formulated for constituting committees to conduct inquiries in cases of various types of accidents and dangerous occurrences.
2. A detailed procedure for reporting of accidents and dangerous occurrences has been

prepared.
3. Disaster management plans to ensure safety of all people in all the projects/stations of

NTPC. 4. Personal Protective Equipment is provided to all employees at projects. 5. Safety audit is organized at all projects/stations of NTPC every year. 6. Safety training is provided to all executives, supervisors and workmen at induction stage itself.

Resettlement & Rehabilitation-R&R : Following facilities were being considered for land oustees or nominees of land oustees under the basic guidelines followed by NTPC since 1980

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1. Employment 1. Shop allotment 2. Petty contract works The policy has been formulated with a clear objective that NTPC will take measures so that project affected persons (PAPs) are enumerated on the basis of loss of livelihood and not loss of land alone and on individual basis instead of family basis.

OBJECTIVE OF CSR:-

In this program, you will enhance your ability to set priorities, measure results, and communicate the value of CSR efforts across your organization. Specifically, you will learn how to: Create competitive advantage through CSR Assess risks and opportunities before making capital investments or other business decisions Align CSR strategies with organizational goals and capabilities Evaluate current initiatives and consolidate efforts around key objectives Present a business case for CSR initiatives Implement CSR at all levels of the company Understand how CSR directly affects current and future regulatory practices Foster successful interaction with key internal and external stakeholders as well as governments and nongovernmental organizations (NGOs)

ANALYSIS AND INTERPRETATION

Comprehensive Target Area Profile

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The area of study comprises of 11 villages of Korba district (Chhattisgarh state).The following table reveals that out of 11 villages selected under NAS all the villages fall under Municipal Corporation of Katghora block. S.L.No 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. Name of the village Sumedha Semlipali Jamnipali Dumarmura Gopalpur Ayodhyapuri Baredimura Chorbhatti Lata Agarkhar Kandikhar Nagar nigam ward Nagar nigam ward no.40 Nagar nigam ward no.40 Nagar nigam ward no.40 Nagar nigam ward no.39 Nagar nigam ward no.39 Nagar nigam ward no.39 Nagar nigam ward no.39 Nagar nigam ward no.39 Nagar nigam ward no.43 Nagar nigam ward no.43 Nagar nigam ward no.43 Block Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora Katghora District Korba Korba Korba Korba Korba Korba Korba Korba Korba Korba Korba

VILLAGE WISE PERCEPTION ABOUT

EDUCATIONAL INFRASTRUCTURE

INTERPRTATION:Table depicts that out of 11villages all the 11 villages have primary school center, there are 7 villages where there is no existence of middle school and only 4 villages have middle school. Village Gopalpur has 1 primary school, 1 middle school, 1 secondary school and one higher secondary school. This is the only village with highest number of schools. The students go to NTPC Government School for further studies.

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STATUS OF ROADS: Q: - How is the condition of roads?

INTERPRTATION:The given graph show that the status of road in this 60% people agree for good and 40% say its not good. In the rainy season its create more problem.

HEALTH CARE FACILITIES?

Q:-How many Health care provided in their?

S.L.No

Name of the H.C village Sumedha Semlipali Jamnipali 1 1 2

1 2 3

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4 5 6 7 8 9 10 11 Dumarmura 1

Gopalpur 1 Ayodhyapuri 3 Baredimura Chorbhatti Lata Agarkhar Kandikhar 2 1 2 1 1

Q:-Medicines which they provide good or not?

Q:-Doctors available or not for any time?

Q:-How is the other facility which they provide?

Good 60% Average 20% Not good 15%

INTERPRTATION:-

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By the analysis of all given place we can interpretate that the medicine facility is 40% good and the doctors availability 70% people say good and other facility is 60% good so overall performance of NTPC Healthcare facility is 80% good.

SOURCE OF WATER:-

Q: - How is the water quality?

Good 70% Average 15% Not good 15%

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INTERPRTATION:According to the given chart out of 11 villages visited all the villages have presence of water bodies (like ponds, rivulets, streams etc) 219 bore wells and wells are found in 8 villages and all the villages have hand pumps. The maximum numbers of hand pumps are present in sumedha. But during the summers shortage of water is a big problem in villages. In most of the villages ponds get drown up during summer. Water table has got down during last few years because of that most of wells either dont have water or are dried.

SANITATION FACILITIES:Available 35% Not available 65%

INTERPRTATION:The status of sanitation facilities in all the villages is not very good. Almost 4 villages have partially sanitation facilities as some of the houses have toilets. But in none of the schools toilets are there which a big problem is for students especially during rainy season. Ponds of the villages were also not cleaned properly in most of the villages sanitation is taken care by nagar nigam. Drains are mostly cleaned by villagers themselves. Thus overall sanitation status in none of the villages was found to be satisfactory. This has given rise to several problems in villages including health problems.

ELECTRICITY CONDITION:-

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All the 11 villages have electricity installations. Most of the households are availing electricity facility.

INTERPRTATION:By the analysis of all given place we can interpretate that the condition of electricity is 50% good some people agree average with 40% and 10% say that its not good.

Community level infrastructure:-

Interpretation: - As per the chart given below out of 11 villages none of the villages has
panchayat bhawan. 6 villages have community hall. In community hall various activities like adult education etc are provided. Various meetings are held in community hall in which decisions regarding welfare of people are taken. In jamnipali even school is held in the community hall.

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Following are the findings arrived at from the study carried out at NATIONAL THERMAL POWER CORPORATION LIMITED. I observed from the study that the co-ordination and co-operation between the workers and the top management is good. It was seen during the study that the company has provide safety instruments for employees for their better performance. Management has provided all welfare facilities required to the employees. I found that the company has their own transportation facility for the employees who come from the city and remote areas. It was heard that the company possess least percentage of accident rates compare to similar organization. It was observed that the company has taken up lot of initiates for protecting the environment.

It seen the during my stay in company that the company has best art of technology.

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SUGGESTIONS:1. NTPC, Korba can make joint efforts with Nagar Palika Nigam in providing water

sources and sanitation facilities to the villages. 2. The first priority of NTPC, Korba can be to take measures for providing water to all the villages, as all the villages faces problem related to this and specially in summer. 3. More health camps can be arranged in the areas where there is a problem related to medical camps and medical stores. 4. NTPC, Korba can again start the Adult Education Centres in some villages where it had stopped giving education like in Sumedha, Semipali.
5. NTPC, Korba can go for micro-financing Self Help Groups (SHGs) for the skill up-

gradation of villagers like weaving, carpentary, dairy farm, etc. 6. Training programme for village youth can be arranged to help them with selfemployment.
7. School can be extended up to 12th standard that will benefit all the nearby villages.

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CONCLUSION:-

Although from the above data and analysis it is concluded that the condition of the villages is not that good. There are still problems related to the water sources, ash pollution, drainage and sanitation but what we have analyzed by going on the survey and interviewing the villagers personally is that NTPC has done a lot for the village. It has provided many syntax, constructed wells, installed hand pumps, arranged adult education centers, skill up gradation centre for the adults so that they can earn their own livelihood. It has also provided jobs to many villagers on contract basis. NTPC has installed many new technologies in its plant for reducing the pollution and specially the ash pollution. NTPC has adopted measures to effectively utilize the ash by making ash bricks and also selling them to other nearby organizations. It do a lot of plantation every year, recently it had planted 3, 00,000 plants and is planning to plant around 10, 00,000 plants in coming years. From the above tables related to the CSR Budget 2008-09 and 2009-10 it can be concluded that KSTPS is trying a lot for the betterment of the villagers and will effectively utilize the CSR Budget. Recently NTPC has promised to give Rs 10, 00, 00,000 for an Engineering College in Korba and for IIT which is going to start in Raipur. For which it had already given the first instalment of Rs 4,00,00,000.

BIBLIOGRAPHY
Books reffered:

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C.R.Kothari,Research Publication,New Delhi

methodology,2nd

Edition,published

by

New

Age

Business research method published by ICFAI centre for management research

Company documents NAS Report by XIDAS Society Perception Report by XIDAS HORIZONS (Magazines of NTPC) Pragati Samachar(Magazines of NTPC) Official Records of NTPC Intranet of NTPC, Korba

Internet:

www.ntpc.co.in www.google.com www.wikipedia.com

ANNEXURE
QUESTIONNAIRE
PERSONAL INFORMATION Dear sir/ Madam, I Nita yadav conducting a survey on CSR in NTPC

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This survey is a part of my partial fulfillment of MBA course. Please provide relevant information by filling this questionnaire to make my survey more comprehensive. All details from your part will be kept confidential.

1. Educational Infrastructure?

Are you satisfied by the educational infrastructure? If not, what are the extra facilities that you are looking for? Has the Adult Education centre helped you?
1. Status of roads? Do you have pakka roads connecting to the main roads?

Are the roads periodically maintained or not?

1. Source of water?

List of the sources of water in your village. Are the water sources satisfactory?
1. Sanitation facilities?

Are the ponds and syntax in your village cleaned periodically? The frequency of cleaning the ponds should be increased?
1. Health Centre?

How many mobile camps have visited your village? The NTPC health camps are effective? Are the facilities reaching to the right people at the right time?

1. Rural Sports? Are the rural sports meet conducted at regular intervals? Do the students take part in it and get advantages? 1. Fly Ash Utilization (Pollution Related) / Environment friendly Is NTPC taking enough initiatives to minimize the degradation of environment? Is NTPC taking afforestation initiatives for better environment?

(Signature) EWCM/PH/NY

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