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BRANDING CHALLENGE
The case is about the choice that has to be made by Irene regarding her Hotel Airotel. After
the attacks, the business is not doing so good and termination of swissairs service has
increased the obstacles for her. The major challenge for Irene is to increase the business of
Airotel and make it profitable. For that, she can either be an independent brand or become a
franchise of an existing brand.
After reviewing the results of conjoint analysis, she has three options to choose from
I.
Default Franchise contract in the US, paying a fee of 10% of net revenues and
sign up of $50K
II.
III.
Keep her own brand of Airotel, and work towards the new strategies
Accept the brand name of Choice Hotel, and capitalize on the brand name
If we review the given options, the option of going with default franchise in the US is automatic
elimination as it is clearly given in the case that if Irene decides to go for this option she will have to
shell out almost double of what choice hotel is asking. So, it will be better for Irene to go for option I
in comparison to option III.
If we consider option I, we can see from the exhibit 2
2002
2002
2002
2002
2002
2002
2003
2003
2003
2003
2003
2003
All
numbers in
SFR
revenue
Hotel
Revenue
Apartments
total
revenue
Direct cost
hotel
Direct cost
apartment
Net
contribution
Salaries
July
Aug
Sept
Oct
Nov
Dec
Jan
Feb
March
April
May
June
total
44268
67116
99960
101388
99960
72828
72828
97104
95676
94248
101388
85680
1032444
16000
16000
16000
16000
16000
16000
16000
16000
16000
16000
16000
16000
192000
60268
83116
117388
88828
113104
111676
110248
117388
101680
1224444
-6712
-10139
11596
0
-9996
88828
-4427
11596
0
-9996
-7283
-7283
-9710
-9568
-9425
-10139
-8568
-103246
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-15996
54508
75071
105916
80212
102061
100775
99490
105916
91779
1105202
-35300
-35300
10463
1
-35300
80212
-35300
10463
1
-35300
-35300
-35300
-35300
-35300
-35300
-35300
-35300
-423600
Other fixed
cost
Mortgage
interest
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-300000
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-202200
Deprication
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-120000
Profit and
loss
account
-32642
-12079
17481
18766
17481
-6938
-6938
14911
13625
12340
18766
4629
59402
The Profit and loss column shows negative value in July, August and December in 2002 and January
in 2003 which indicates that hotel will make loss in those particular months. Also, there is a dip of
almost 75% in June 2003. In all the variance in the Profit and loss is very high which might not be
good for business and brand name for the Airotel and it might hamper the growth of the brand also. So
this option can only be considered, if by going for option III, the Airotel may lose more revenue and
generate less profit.
If Irene decides to go for franchise of Choice hotel, she will have to pay certain fees as royalty,
marketing and upgrading the hotel as per the choice hotels standard. Also, there will be sign up fee as
a part of agreement.
Lets evaluate this option, If Irene decides to rebrand the hotel then apart from using the brand name,
it will also be benefitted by the increase in room rent from SRF140 to SRF160.
Considering the utility of holiday Inn form the graph
And utility for the price of SRF160 form the conjoint analysis
Calculating the inflow of customers because of the brand name, will require the utilities of the Holiday Inn
and SRF160, The increase in customers will help in generating more revenue and more profits.
All numbers
in SFR
revenue
Hotel
No. of
customers
No. of
customers
after
branding
New
Revenue
Hotel
Revenue
Apartments
total
revenue
Direct cost
hotel
Direct cost
apartment
Net
contribution
Salaries
2002
2002
2002
2002
2002
2002
2003
2003
2003
2003
2003
2003
July
Aug
Sept
Oct
Nov
Dec
Feb
March
April
May
June
44268
67116
99960
101388
99960
72828
Januar
y
72828
97104
95676
94248
101388
85680
316
479
714
724
714
520
520
693
683
673
724
612
563
853
1271
1289
1271
926
926
1234
1216
1198
1289
1090
90080
136480
203360
206240
203360
148160
148160
197440
194560
191680
206240
174400
16000
16000
16000
16000
16000
16000
16000
16000
16000
16000
16000
16000
106080
152480
219360
222240
219360
164160
164160
213440
210560
207680
222240
190400
-4427
-6712
-9996
-10139
-9996
-7283
-7283
-9710
-9568
-9425
-10139
-8568
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
-1333
100320
144435
208031
210768
208031
155544
155544
202397
199659
196922
210768
180499
-35300
-35300
-35300
-35300
-35300
-35300
-35300
-35300
-35300
-35300
-35300
-35300
Other fixed
cost
Mortgage
interest
signup fee
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-25000
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
-16850
Royalities
-1801.6
-2729.6
-4124.8
-2963.2
-3948.8
-3891.2
-3833.6
-4124.8
-3488
-900.8
-1364.8
-1481.6
-1481.6
-1974.4
-1945.6
-1916.8
-2062.4
-1744
payment
-2371.2
-3590.4
4067.2
2033.6
5347.2
-2963.2
Marketing
4067.2
2033.6
5347.2
-3897.6
-3897.6
-5193.6
-5116.8
-5040
-5424
-4588.8
Investment
-24000
Feller
training
Deprication
-3000
Profit and
loss account
-12000
-2062.4
-5424
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-10000
-30903.6
49600.
2
109433
112006.8
109433
60051.
6
60051.6
104130.
2
101555.4
98981.
6
112006.8
83528.2
Looking at the forecast table by using the brand name we can analyze, And see that, in the initial
month the hotel is making losses because of high investment, but from the very next month onwards,
it has started making stable profits and doing good business in the holiday seasons also. Number of
customers, has increased tremendously, which has helped in generating high profits.
So, it is quite clear that for Irene, it is better if she will go with the Choice hotel brand to rejuvenate its
brand.
Submitted by
Aakash Sharma
Roll no. 402