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6.5
Tactics of the Tobacco Industry
It is now over four hundred years that tobacco took root in India. Since then it has permeated into all strata of Indian society. As in the West, cigarettes became popular during World Wars I and II in India. Even before the organized sector of cigarettes became established, traditional forms of tobacco consumption were popular. Today, tobacco giants are shifting their focus from industrialized countries to developing countries and India is a prime target due to its one billion population, with about 250 million tobacco users and many more potential smokers. This section discusses an array of strategies employed by the tobacco industry for promoting tobacco products in India over time. The British American Tobacco (BAT) has an Indian subsidiary by the name of Indian Tobacco Company (ITC) Ltd. The company controls about 76% of the entire cigarette market in India. It manufactures many of Indias most popular cigarette brands, including Bristol, Scissors, Wills, Gold Flake and Capstan. The second largest manufacturer of cigarettes is Godfrey Philips India (GPI) Ltd. affiliated to the international player Philip Morris, which produces the brands Red & White, Jaisalmer and Cavenders. Vazir Sultan Tobacco (VST) Company, whose brands include Charminar, Charms and Vijay, is the third largest player in the Indian market. The fourth player is Golden Tobacco Company (GTC), owned by the Dalmia group which manufactures Indian as well as foreign brands of cigarettes. Among the foreign brands, Rothmans is one brand of cigarettes that has been manufactured by GTC. Indian brands such as Panama are under the flag of GTC. The top three companies account for over
90% of all cigarettes sold in India. Beedi and smokeless tobacco products form another huge segment of tobacco trade in India, which was earlier an unorganized sector but is now fast shaping up as an organized, corporate sector. Big producers of chewing tobacco products are Kothari Products and Dhariwal Industries. They hold a market share of 34.5% and 33.5%, respectively.27 BAT has a 31.7% ownership in ITC and 32% ownership in VST. Philip Morris has 36% ownership in GPI. The lucrative Indian market is of obvious interest to the tobacco industry, as voiced by its leaders.
India is probably second (in terms of emerging markets that are making the biggest contributions to BATs sales) after Brazil. It is a hundred billion sticks market and we have a 70 % share. India represents our second market in volume terms. As living standards rise and people trade up from beedis the market could be enormous. BAT Chairman, Martin Broughton
Our primary aim is to expand the market for cigarettes. We have the responsibility, being market leaders, to do so. K. Ramnath, CEO, ITC, 1997 quoted in Chris Glass The multinationals are coming Tobacco Reporter, January 1997
In 2004, the Indian tobacco industry is a Rs 350,000 million industry. From agriculture to manufacture to retailing, it is a large and expanding business employing millions of people. The tobacco industry fights tooth and nail to avoid any tough legislation in India because of this huge money-spinning business and the potential of expanding this market to entrap the large and growing adolescent and young adult segments of the population. Every year the tobacco industry spends billions of dollars all over the world on advertising, marketing and promotion of tobacco products. Recently disclosed industry documents (quoted
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below) reveal that the companies have carefully studied the habits, tastes and desires of their potential customersincluding women, children and other historically low-smoking groupsand used that research to develop products and marketing campaigns aimed at them.
Younger adult smokers have been the critical factor in the growth and decline of every major brand and company over the last 50 years Younger adult smokers are the only source of replacing smokers If younger adults turn away from smoking, the industry must decline, just as a population which does not give birth will eventually dwindle. R.J. Reynolds Tobacco Company internal memorandum, 29 February 1984
A study was conducted in 10 cities of India in which over 9000 students in the age group of 1317 years were surveyed to assess the impact of the Wills World Cup cricket series sponsored by Wills in 1996. The results highlighted that 13% of the students felt a desire to smoke after watching this cricket series.29 The effects of sponsoring the IndiaNew Zealand cricket series in OctoberNovember 1995 by Wills on childrens experimentation with tobacco was investigated in an earlier study. The results highlighted that, despite high levels of knowledge regarding the ill-effects of tobacco, cricket sponsorship by tobacco companies increased childrens likelihood of experimenting with tobacco by creating false associations between smoking and sports.30 Both the World Health Organization (WHO) and World Bank recommend that countries prohibit all forms of tobacco advertising and promotion. Such bans, if adopted globally, could reduce the worldwide demand of tobacco by around 7%. Despite industry denials, the overwhelming majority of independent peer-reviewed studies show that tobacco advertising leads to an increase in its consumption.
Todays teenager is tomorrows potential regular customer, and the overwhelming majority of smokers first begin to smoke while still in their teens. The smoking patterns of teenagers are particularly important to Philip Morris. Philip Morris report sent from researcher Myron E. Johnston to Robert B. Seligman, the then Vice President of research and development, 1981
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Fig. 6.2b Advertisement of a gutka brand associating it with a traditional popular dance
budget is the new expenditure on point-of-sale advertising (see Box 6.13). Manufacturers of gutka and other tobacco products have also raised their advertising budgets. Various media are being used by the industry to promote and push their products among select audiences. Tobacco companies are sponsoring television programmes and using their money power to circumvent the spirit of the law.
advertisements particularly targeting the youth (Figs 6.2a, b and c). The cigarette companies highlighted positive lifestyle images to glamorize cigarette smoking while chewable forms resorted to highlighting traditional Indian Images and associating chewing tobacco with Indian festivals and ceremonies.
Outdoor advertising
Before the ban was enforced in May 2004, international and domestic brands of cigarettes competed with each other in billboard advertising while chewing tobacco and beedi brands resorted to transport vehicles (Fig. 6.3). Point-of-sale advertising still continues to flourish adjacent to schools and colleges as well as in restaurants and kiosks.
Trends in tobacco advertisement before the enforcement of the Indian Tobacco Control Act
Newspapers and magazines
There is no net figure available on the expenditure incurred by cigarette and gutka companies on advertising. Cigarette companies were sponsoring the sports pages in different newspapers. This trend was started in the wake of the proposed ban on tobacco sponsorship of sports events. Except for magazines on health-related issues, few newspapers or magazines had any policy for prohibiting advertising of tobacco products. There have been reports of gutka advertisements on the cover pages of school notebooks in the Nagpur district in Maharashtra.
Fig. 6.3 Display advertisement of a gutka (chewable tobacco) brand behind a Delhi Transport Corporation bus plying on Delhi roads
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Fig. 6.5 Red & White Bravery Awards sponsored by Godfrey Philips India
a component of their corporate social responsibility. This award is linked with the positive concepts of bravery and social responsibility, and includes a compassionate aspect (Box 6.8).
Awards Box 6.8 The Red & White Bravery Awards
Nominations for the Red & White Bravery Awards are invited through advertisements. These awards recognize people in two categoriesthree awards are given for physical bravery and three for social courage. The Lifetime Achievement Award for Social Service was instituted in 1997 and carries a cash prize of Rs 100,000. 31 The television advertisements for the Red & White Bravery Awards run for two months and print advertisements even longer. The award ceremony is held as a grand event. Red & White has been able to rope in eminent celebrities such as chief justices, police chiefs, governors of states, attorney generals, deputy chairperson of the Rajya Sabha, sports personalities, etc. to say how great a service Red & White is doing to the country. The list of recipients of the Lifetime Achievement Award for Social Service includes several celebrities. This award ceremony gains widespread publicity at both the regional and national levels. Thereafter, the awardees are frequently profiled in television advertisements, prominently displaying the Red & White logo. These awards are now given in 15 states across the country. In 2003, judges of the Red & White Awards announced a special award to a young Indian film star Preity Zinta, who has an army of fans, primarily children and the youth.32 The Red & White Bravery Awards function on 15 March 2004 in Goa was attended by the State Governor and Chief Secretary to the Government and was strongly criticized by health groups.
Sponsoring of cultural events in colleges is a big marketing event for the tobacco industry. It is here that a particular lifestyle is marketed to people. This has been an old tactic of the tobacco industry.
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GPIs Box 6.9 GPIs public statement in response to banning surrogate advertising in India33
Red & White Bravery Awards are not surrogate. It is a self-standing trademark that is independent of the Red & White cigarette trademark. (IATH April 2004)
indirect advertisements impact young minds, and how strong is the identification with brands and catchy slogans used in these advertisements.
Contests
The Wills Made for Each Other contest became one of the most popular contests sponsored by a cigarette brand in the 1980s. With lucrative offers, including a holiday abroad for the winning couple, it had courted much controversy over glamorizing and minimizing the dangers of smoking filter cigarettes. One of the requirements for entry to the contest was that either of the couple should be a smoker. A Delhi-based consumer group, Voluntary Organization in Interest of Consumer Education (VOICE) protested against the contest by filing a public interest litigation before the Monopolies and Restrictive Trade Practices Commission (MRTPC), terming it unethical (Box 6.10). The case was eventually lost by VOICE (see Section 6.3). Subsequently, VOICE appealed to the Supreme Court against MRTPCs judgment. VOICE lost this case in the Supreme Court as well. However, after these litigations, this contest has not been relaunched by ITC.
Box 6.10 ITC versus VOICE
Surrogate advertising
The tobacco industry in India is increasingly investing in non-tobacco products by the same brand name as the tobacco product and are aggressively advertising these products through all available media. Gutka brands such as Simla, Goa 1000 and Pan Parag, skirt the ban on tobacco advertising on television channels by resorting to surrogate advertising for paan masala bearing the same brand name. 502 Pataka beedi is a popular brand among the poorer sections in north India. This brand is now being advertised on television as 502 Pataka chai (tea). A plethora of advertisements on paan masala have mushroomed on media channels. The industry is advertising paan masala, bearing the same brand name as other tobacco products and highlighting that paan masala is a non-tobacco product. Passion greeting cards, under the imprint of Gold Flake, are now being marketed through high-end retail stores in all major metros.
In response to ITCs advertisement of the Made for Each Other contest in the Tribune newspaper, VOICE filed a public interest litigation against ITC before the MRTPC in 1984, on the grounds that the intent of this contest was to promote cigarette smoking and to promote its business interest. The MRTPC is a quasi-judicial body, under the Department of Company Affairs, Government of India. The MRTPC gave a judgment in favour of ITC as during that time cigarette smoking and advertisements of tobacco products were not prohibited by the government. The judgment claimed we hold that... No prohibitory order can be passed because the essential pre-requisite of prejudice to the public interest or interest of the consumer under Section 36D91 is not fulfilled. Hence the enquiry is dropped. (WHO 2000, The role and responsibility of media in global tobacco control).
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In December 1999, the Four Square brand of GPI ran the Gold in Gold contest offering gold gift options, which required that entrants to the contest, besides being tobacco users, collect 4 inserts from Four Square Gold cigarette packs. These contests and offers were advertised to entice existing customers and recruit new ones to use their harmful product.
The launch of this brand attracted huge media publicity and protests from women and health groups. The industry responded by saying that this product was especially for emancipated women and all models used for advertising this brand were wearing western attire. GPI tried to associate popular film celebrities with this brand to increase the sale of this product.36
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cricket teams uniforms. In the city of Madras (now Chennai), the company sponsored schoolchildren to go to discotheques and handed out invitations to a party. Only children were invited to this party where free liquor and cigarettes were distributed. The children were then photographed for use in future advertisement campaigns.39 Recent press reports from Nagpur indicate that gutka sachets are given out free near schools and colleges. Strategically, youth in outfits bearing brand names and logos of tobacco products are engaged in these promotional campaigns. In Mumbai, several discotheques and restaurants witness regular Benson & Hedges promotional activities, including distribution of free samples. When Godfrey Philips re-launched its Jaisalmer brand, it sent out young people to bars in Connaught Place, New Delhi to talk to customers and replace their present brand of cigarettes with Jaisalmer. Some of the customers who provided their home addresses received free twin packs of Jaisalmer cigarettes through the mail.
increasing at the rate of over 15% per year. The impact of advertisements featuring famous film stars was clearly visible in promoting minicigarettes of ITCs brands during 19941996. These commercials were flashed in cinema houses all over India. The sales of this mini-cigarette spiralled up from 0.6 billion cigarettes in 1994 to 18 billion by 1996.29
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along with gutka sachets to build up their social image. All gutka manufacturing companies are actively engaged in supporting local youth clubs by organizing their annual sports events and religious festivities. ITC claims that they invest in education, immunization and family welfare programmes in communities residing close to their factories.
Apart from being involved in manufacturing cigarettes, ITC has undertaken other initiatives. Some of these are: (i) Launch of e-choupal in June 2000: echoupal services provide farmers with information and knowledge, and act as a direct marketing channel thus reducing the transaction costs. ITC plans to extend echoupal to 10 million farmers across 10,000 villages covering 15 Indian states. (ii) Education support programmes: ITC has financed the establishment of Supplementary Learning Centres to help poor students improve their scholastic abilities. It has also provided students with uniforms, satchels and books. (iii) Promotion of classical music: Another unique corporate initiative taken up by ITC was the establishment of the ITC Sangeet Research Academy (ITC-SRA) at Kolkata in 1978. It aims to preserve and promote Hindustani classical music. It also holds the much admired and appreciated ITC Sangeet Sammelans annually.
Diversification by ITC
ITC has greatly diversified into different fields ranging from hotels, designer clothing and stationery to the food business. The company ITC Ltd is also in the process of becoming a major retail company. It is working in the direction of searching for brands of fast-moving consumer goods (FMCG). It already has a food division and is now entering the field of milk and soya-based products. There is a strong
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proposal to enter the ice cream market as well. Matchboxes and agarbattis (incense sticks) are some of the products that ITC launched in January 2004. ITC has also diversified into:
to reduce investment in tobacco production and manufacturing is not known at this stage. There is no comparison between the margins and return on investments involved in these diversified businesses of cigarette companies with the returns from their existing business. GPIs turnover in 2004 was Rs 1,1758.9 million. Of this, Rs 1,1423.2 million was earned from cigarettes and the remaining Rs 335.7 million came from non-tobacco businesses. Similarly, ITCs turnover for the year 2002 2003 was Rs 11,1944.4 million. Of this, cigarettes contributed Rs 8,7640 million. Diversification reduces the dependence on tobacco profits where markets are uncertain, but can also be used to buttress the tobacco industry. Another reason for diversification could be to protect tobacco interests against the legal action and criticism that the tobacco industry faces globally. Diversification allows movement of finances between companies, possibly making funds inaccessible in the event of a successful lawsuit against the industry. Finally, the diversification of tobacco companies immediately magnifies the business and community influence, expanding their lobby base in the event of legislation or other external threat. Whether this massive diversification of the tobacco industry is a pragmatic hedging the bets strategy or a means of redeeming its public image or whether it is a calculated move to utilize these ventures for leveraging political and public goodwill to safeguard the tobacco investments is an area that needs to be carefully examined in the Indian context.
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which prohibited advertisement of cigarette and other tobacco products, were enforced all over India from 1 May 2004.
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Fig. 6.8 An advertisement of a sale at a clothing store using a cigar as a prop that appeared in the Hindustan Times, a leading newspaper of India after the ban on advertising came into force
coin, and that separating one inevitably endangers the other. The Liberty Institute was formed to promote awareness and appreciation of the four institutional pillars of a free societyindividual rights, the law, limited government and free markets. The Institute particularly seeks to improve our understanding of market processes; to identify the factors that may have restricted the evolution of the market and ways of overcoming those factors; to estimate the costs social and economicof curbs on market forces; to propose market-based alternatives to government regulations in the economy particularly in new areas such as social policy, health and safety regulations, and environmental regulations. Quoted from website of The Liberty Institute47 In response to the World Bank Report on tobacco, released in 2000, the Liberty Institute released a book entitled War on Tobacco: At what cost on 6 May 2000. This book is authored by Professor Deepak Lal and Professor Roger Scruton. Professor Lal asserts that, contrary to the World Banks claim, there are significant positive effects of producing and using tobacco. The author warns against making unjust economic claims against tobacco for health reasons and condemns the Banks proposal for increasing taxes on tobacco. Professor Roger Scruton is a well-known British philosopher. Professor Scruton was dropped as a columnist for the Financial Times following the disclosure that he was a paid advisor to
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(a)
(b)
Fig. 6.9 (a) A mobile smoking lounge parked outside a shopping mall; (b) the interior of the mobile smoking lounge
lawyers claim that the industry is circumventing the law by positioning these MSLs. As per the law, the fact that this lounge is attracting the public and is being used by many people makes it a public place.49
Innovative collaborations
ITC is supporting an agarbatti community participation programme in Bangalore that is being run by the Vyakti Vikas Kendra, a nonprofit organization established by Sri Ravishankar who is the founder of the Art of living.43 Art of Living is a popular spiritual upliftment and yoga programme with numerous followers. These linkages may lead to the formation of a false association between a tobacco product and a positive popular programme such as the Art of Living.
Recent reports from Delhi and Mumbai reveal a growing Hookah Caf/Shisha Bar culture in cities of India, which is promoting hookah smoking among the urban people (Fig. 6.10). The customers visiting these bars are youngsters. Shisha is a special blend of tobacco and molasses and is available in various flavours such as apple, peach, mango, mint and strawberry. It is smoked through the hookah.51
Fig. 6.10 The Hookah Cafe, situated in a market in Saket, New Delhi
Hookah cafe
The tobacco industry has undertaken another trendy initiative to attract youngsters in metros.
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Releasing newsletters
The Tobacco Institute of India, a public relations front for all the cigarette manufacturing companies, publishes the newsletter Tobacco News which is distributed to all policy-makers and legislators to influence their thinking. The newsletter focuses on the economic angle, select Parliament answers, data and statistics from across the globe that are industry-oriented and -generated, select quotes from researchers, surgeons and media personalities.
Fig. 6.11 Health warnings as suggested by the Tobacco industry in India in their newsletter The Tobacco News, MarchApril 2004
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The livelihood of 35 million Indian farmers, tribals, traders and labourers is under threat (Fig. 6.12).
policy-makers on issues related to the ban on smoking in public places. They have tried to hire the services of renowned scientists, doctors and economists to trivialize the issue of secondhand smoking, and have tried to highlight that bans are ineffective and difficult to enforce in countries. The industry has continuously been opposing the introduction of any strong legislation on tobacco control. They have denounced scientific facts and misled people about the impact of tobacco on human health and the environment. Pursuant to this, the industry tried the bogey of economic losses due to tobacco control. They then resorted to the tactics of right to information for tobacco consumers and right to free speech. Now with the enforcement of the National Tobacco Control Law, the Indian tobacco industry has suddenly decided to show responsible behaviour by a self-imposed code of conduct. They are, however, diverting their efforts now to dilute the rules being framed under the Indian Tobacco Control Act, 2003. Both the smoking and smokeless tobacco segments of the industry are providing the Government of India with recommendations and requests to weaken the rules related to the health warning to be put on tobacco packages. Having failed to stop the enactment of this Act, the industry is now trying to weaken its enforcement. Enforcement agencies, the government and civil societies must be more vigilant to ensure that the industry does not flout the rules of this Act.
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KEY MESSAGES
India is a potential target of tobacco giants due to its billion strong population and many
non-smokers. The Indian Tobacco Company (ITC Ltd) controls about 65% of the entire cigarette market in India followed by Philips India Ltd (GPI), Vazir Sultan Tobacco Company (VST) and Golden Tobacco Company (GTC). Beedi and smokeless tobacco, which form another huge segment of tobacco trade in India, was earlier an unorganized sector but now is shaping up as an organized corporate sector.
Tobacco advertising contributed Rs 30004000 million every year to the Indian advertising
industry, before the ban on advertising was enforced. The tobacco industry used various media to promote and push their products among selected audiences by sponsoring sports and cultural events such as international cricket, television programmes, and advertisements in newspapers, magazines, transport vehicles, etc.
The tobacco industry in India is increasingly investing in and extensively advertising nontobacco products by the same brand name. Attractive schemes such as bravery awards, filmfare awards have also been conducted by several tobacco companies, indirectly promoting their products.
The tobacco industry has tried to introduce smoking among Indian women by several
innovative methods such as showing smoking scenes in films by famous personalities who are considered role models for Indian women. Leading film makers and popular film stars were also indirectly involved in promoting cigarette brands by consciously using cigarette packs or brand names and logos in films.
Several tobacco companies have greatly diversified into different fields ranging from hotels,
designer clothing, development programmes, and stationery to the food business, etc. Despite all diversifications, the cigarette brands still continue to be their main revenue generator. Whether these efforts of diversification are plans to reduce investment in tobacco production and manufacturing are not known.
Introduction of mobile smoking lounges and the Hookah Caf/Shisha Bar culture in India,
publishing Tobacco newsletters, and misleading the public through paid advertisements in favour of tobacco are some of the typical examples of innovative methods used by tobacco companies to promote their products. As the tobacco companies are continuously trying to dilute the laws for tobacco control, enforcement agencies, government and civil society organizations have to be vigilant about their tactics.
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