EMPLOYEE SATISFACTION A first review report (Submitted by Kadimisetty Saisudha, Roll No: 0906MBA0933: Reg No: 68509200037) 1 NEED

FOR THE STUDY The problem undertaken for the study identify and analysis the behavior of the workers There is a need to understand how the workers react to the companys program and policies of the organization The need of the organization to know what are the various requirement and expectation of the workers and various problems that the workers face in working place Such a study and analysis would help SUNFLAG IRON AND STEEL CO LTD, to know about its strength and weakness in their job, manager, compensation, employee benefits, and their work group. It is the need of the organization to know what type of program to be offer to workers The company in taking certain policies and decision to bring in new ideas and innovation may use the finding of the study. 2 REVIEW OF LITERATURE EMPLOYEE SATSFACTION

Job satisfaction plays an important in ensuring the organization commitment of its employees. When an employee is satisfied, he/she is more committed to the organization. It is therefore necessary to understand how job satisfaction can be enhanced in organization. Some researchers are of the opinion that organizations willing to successful must know what workers want. What keeps them happy, and what makes them stay. Some of the very important factors of employees satisfaction are pay, Fringe benefits, operating conditions, co-workers, etc., That can be reviewed from time to time to make employee satisfied and stay with the organization The study of job satisfaction started with mayos study of productivity at the western electric hawthorne plant in Chicago in 1933 (hodson, 1991) since then many researchers have studied the various aspects of job satisfaction including mobley et al. (1979) ; Price and Mueller (1981a,1981b, 1986); Bluedorn (1982); and mowday et al. (1982) among others . Job satisfaction is defined as the extent of the positive affective orientation towards a job (Blegen and Mueller,1987). Spector (1997) defined job satisfaction as the liking (satisfaction) or disliking (dissatisfaction) behavior of the employees towards their job. Thus, it is the employees emotional bond to their jobs. Job satisfaction is often seen as a concept that concerns only an employees overall feeling about the job, not the employees behavior towards the job, i.e., lateness, absenteeism, etc. (Smith et al.,1969; and Blegen and Mueller, 1987). Porter et al. (1974) view job satisfaction as the sum total of an individuals met expectations. Some researchers have attempted to measure the global job satisfaction but there was also a concern to measure different dimensions of job satisfaction. Careful analysis of these dimensions in an organization can bring more depth to devising strategies to enhance the job satisfaction of employees. Some of the traditional factors that contribute to job satisfaction are co-workers, pay, job conditions, supervision, nature of the work and benefits.

3.1 PRIMARY OBJECTIVE Employee satisfaction is important in the organization because it: keeps and motivate people to work well in the organization. 3.2 SECONDARY OBJECTIVES

i. To Measure the satisfaction levels of employees on various factors and give suggestions for improving the same. ii. To study the relationship between the personal factors of the employee (Gender, Designation, Qualification, Age, and Years of Service in a company) with satisfaction level. iii. To derive and analyze the current satisfaction level of the employees in the company iv. To study the various factors which influencing employee satisfaction. 4. METHODOLOGY The methodology followed for conducting the study includes the specification of research design, sample design, questionnaire design, data collection and statistical tools used for analyzing the collected data.
a.

RESEARCH DESIGN: The research design used for this study is of the descriptive type. Descriptive research studies are those studies which are concerned with describing the characteristics of a particular individual or a group.

b.

POPULATION: The total element of the universe from which sample is selected for the purpose of study is known as population. The population of my research is the employees of company. SAMPLE SIZE: All the items consideration in any field of inquiry constitutes a universe of population. In this research only a few items can be selected form the population for our study purpose. The items selected constitute what is technically called a sample. Here out sample size is 50 employees from the total population to conduct the study.

c.

5. DATA COLLECTION: The data source: Primary and Secondary The research approach: Survey Method The research instrument: Questionnaire Method The respondents: Executives, Sr. Executives, Assistant Managers, Managers and Top Management of various departments. 6. QUESTIONNAIRE SCHEDULE: Questions are framed in such a way that the answers reflect the ideas and thoughts of the respondents with regard to level of satisfaction of various factors of employee satisfaction. Likert scaling techniques has been used for each question. i. Strongly agree

ii. iii. iv. v.

Agree Neutral Disagree Strongly disagree

7. TOOLS OF ANALYSIS: 7.1 Simple Percentage Analysis: Here the simple percentage analysis is used for calculating the percentage of satisfaction level in the total respondents. 7.2 Chi-Square Test: Chi-square test is applied to test the goodness of fit, to verify the distribution of observed data with assumed theoretical distribution.

8. WORK DONE SO FAR Sample size has been taken and Questionnaire has been scheduled. 9 .WORK TO BE DONE Analysis and interpretation, findings of the study, suggestions and recommendations , conclusions, limitations of the study, scope for the further study. 10 LIMITATIONS i. The study may be applicable only to SUNFLAG IRON AND STEEL CO. LTD

ii. iii. iv. v. vi. vii.

The method of random sampling is suitable for small populations only. The data have been collected from the present permanent employees only. So it may vary in the future. There may be a personal bias of the respondent, when affect the result of the study. To create good image, respondents may give responses vary from the facts. Some respondents hesitated to give the actual situation; they feared that management would take any action against them. It does not ensure proportionate representation to all constituent group of population.

10 EXPECTED DELIVERABLES The study on employee satisfaction provides an attempt to know the satisfaction level of employee in SUNFLAG STEEL AND IRON CO.LTD. Majority of the employees is satisfied about their facilities and all the benefits, so company work going very smoothly. Some This study serves as a base for taking up many other research studies in the forthcoming years. Further, the study can be expended in the field of studying the tools for develop the employee satisfaction and employee reaction and it helps to analyze the scope for the improvement of existing system and it helps to analyze the interaction among various level of the employee. REFERENCES

K. Aswathappa: Human Resource Management, 5th edition, Tata McGraw-Hill Companies, New Delhi. L.M. Prasad: Principles and Practice of Management, 6th edition, Sultan Chand & Sons, New Delhi. C R Kothari : Research Methodology Methods and Techniques,

2nd Edition , New Age International Publishers S.P. Gupta : Statistical Methods, 36th edition, Sultan Chand & Sons, New Delhi Stephen Robbins : Essentials of Organizational Behavior, Prentice Hall International Edition

First, Break All The Rules (What The World's Greatest Managers Do Differently by Marcus Buckingham & Curt Coffman ) - Reviewed by Regine P. Azurin and Yvette Pantilla

(SIGNATURE OF STUDENT) (SIGNATURE OF GUIDE)