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New Opportunities for B2B and B2C Services Offered by New Mobile Communication Technologies
Timetable
The limitation was by 11000 users 1986 the network was working to full capacity of 27000
1986 the third analog network was established The limitation was by 400000 costumers in Germany 31.12.1999 Swisscom stops the network
In 1982 the European Conference of Postal and Telecommunications Administrations founded a working group. 1987 the Global System for Mobile communications standard was available 1991 in Switzerland the first devices are presented In 1995 SMS was available
GSM
The DCS-900 standard has 124 channels The DCS-1800 (established in 1995) has 372 channels. Each channel has 8 slots Each slot has a capacity of 9600 bit/s
2G
Use more slots for one connection Uses simple error correction and has a speed of 14400 bit/s It has different service classes and the user is always online
2.5G
It accelerates the data communication up to 473,6 kbit/s It needs new technology on the operator side
2.5G
UMTS
The maximum data transmission rate is 2 Mbit/s Simpler extension of the net Break-through of the technology in the year 2010
3G
The message payload is 140 bytes By 2004 more 500 billion messages were sent per year. In the year 2000 just 17 billion were sent. The most frequenter texters are in Singapore. About 2300 SMS per year in 2003
iMode
iMode was developed by DoCoMo in Japan It was launched February 22, 1999 There are 3000 content-providing companies for iMode August 2004 there were 43 million customers in Japan, and over 3 million in the rest of the world
PDAs
PDA stands for Personal Digital Assistant Three different Operating systems are available:
By August 2003 there where more then 19000 applications available real-time operating system runs also under Smartphone under or the Sega Dreamcast
Timetable
Mobile Commerce
buying selling marketing and servicing of products or services over computer networks electronic commerce made through mobile devices
Mobile Commerce:
Market Overview
double the users of the year 2000 more than fixed subscribers (1.18 bn) essential growth in China, India and Russia China: 310 millions of mobile users
Revenues of approx. CHF 488 bn (CHF 330.-/person) 102 users with broadband internet
Content Creation
Content Creation
Issues
Content Packaging
Aggregating and transforming information for distribution E.g. sports, games, finance, entertainment, news, shopping, travel Customized time- and location-sensitive planning
yellowbrix.com
Market Making
Communication Personalized content: alerts, news, stocks, betting Personal Information Management (PIM); Filofax Location specific information Webpage vs. Mobile-Page
Issues
Market Making
Mobile operators
Strong position
Virtual operators
Technology vendors
Traditional Web-Portals
others...
Customer Segments
B2C
Solutions
B2B
Sales driven
Service driven
Logistics driven
Mobile transactions
Teens ( 18 years) Mobile Entertainment Students (18 25 years) Mobile Information Young business people (25 36 years) Mobile Communication
Key improvements
Location specific information Personalization Immediacy Service availability M-Messaging M-Advertising M-Emergency-Services M-Tailing M-Finance M-Payment M-Information E-Mail, SMS, Instant Messaging Sponsored Alerts, Mobile Promotion Child Tracking Ticketing, Reservation M-Brokerage, M-Banking M-Cash Traffic, News
Pricing
Pricing by time
Pricing by Service
Pricing by location
Payment
Mobile operators who allow to charge to the telephone bill Some banks come with their own solutions Visa, Barclays Banks etc. are experimenting
Visa Cash-Smartcard
PrePaid-Solutions
Timetable
4G WIRELESS DEVICES
Content
Problems Open Questions Introduction Anything Goes Big Brother Pocket Computing
The Scenarios
The Outlook
The 4G-Issues
Single device, single bill, overall access IP- Interoperability and bitrates of 50 Mbps and more...
Design 4G as previous systems just with more bandwidth? Mixture of a variety of infrastructures
The 4G-Issues
Possible Architectures:
Multimode devices
The 4G-Issues
Possible Architectures:
Overlay network
The 4G-Issues
Possible Architectures:
Common access protocol
Scenarios
Intro
First, an overview of the whole technological, political and economical system in 2010 is given. This offers a bird's eye view of technological systems, regulations and general development. Second, a scene in telecommunication business is depicted. Here the aim is to show what kind of issues that are relevant to the business actors. (B2B) Third, the life of an ordinary citizen is described. (B2C)
Anything goes
Society and technological development
capable of using several different types of wireless networks to access the demanded services. groups of small firms or housing estates
most large corporations have their own wireless LANs at their facilities. many consumers decided to use miniature wireless LANs to cover their homes or their workplaces at home. terminals capable of operating with many network infrastructures, services that adapt the man machine interface (MMI) based on what type of access node is being used, etc.
Anything goes
Inside telecommunication business
Everyday life
Has WLAN Tool for home Wants interactive sleeping device an opaque and transparent virtual image, a virtual desk and keyboard, integrated microphone and earphones using speech recognition.
Anything goes
Globalization
World wide communication Main product is software Companies to sell products globally De-facto-Standardization takes over
Standardization
Big Brother
Essence of scenario
Market is limited and controlled by political authorities Personal Integrity is no.1 priority in all systems, Global security control performed by international governmental organizations. Limited markets. Low development rate. Very few operators.
Big Brother
Society and technology development
Security of the individual was threatened Buy information from traders(companies specialized in collectig information and selling it Authorities had to act:
Govs hat strong legislative control by 2009 over comm resources (frequency bands and encryption)
Computer security was not made safe New security standards were made Companies split into decentralized divisions working with authorities in each country
Big Brother
Inside telecommunication business
Telecommunication operator and telecommunication manufacturer New base stations for a network shall be bought standards haven't changed, so no change in base- stations Programming interfaces as a topic Demand for mobile data communication is fairly stable UMTS as a standard to handle most of the requirements
Big Brother
The everyday life and private sphere
Printing a registered copy of the daily newspaper Not revealing personal interests
ID-Card for all sorts of payment and identification Mr. Anders at work:
Sending mail
Governmental restrictions made many information providers vanish Yet very personal information can be available to government organs
ID- Cards
Government restricts private sphere by restricting media content being shown on, for example, restricting pay-per view TV
Big Brother
Information trading
Potential risks At some point degeneration and sensitive information can be available Access to sensitive information becomes to easy Decreased
Globalization
Pocket Computing
Essence of Scenario
Market is developed and controlled by operators Social and political differences Bandwidth still expensive Highly differentiated service and pricing levels Specialized service providers also provide equipment for specialized purpose Global multi-purpose services compete with local specialized services
Pocket Computing
Society and technological development
Technological background:
IMT-2000 Universal mobile idea never to reach the expectations Large variety of different mobile solutions are available The different wireless networks compliment each other, but multimode solution is relatively expensive. Common people prefer to pay for reduced services at minimum price. Hidden communication (cars, household appliances, etc...) Products are marketed worldwide Importance of culture in economical issues increases
Economical Background:
Pocket Computing
Inside telecommunication business
Small companies competing locally and end up by being bought by larger companies A merge is being discussed
Extending the network world wide Getting political influence Focus on business customers
Pocket Computing
Everyday-life and private sphere
The Businessman
World wide clients Internationally traveling Notebook always connected to the company
Premium prices
New generation user Different services at different quality levels are being offered
Pocket Computing
Standardization
The Outlook
Technology development Social Structures Current Infrastructures vs. 4G Infrastructures Open Questions
Discussion
Mobile Commerce
Differences:
m-commerce will not only expand its share of this [ecommerce-]market, but will expand the market overall, through the rapid uptake of m-commerce services Why? How will it expand the market? Europe? USA? Japan?
Europe? Asian-Pacific-Region? Thus, we believe that Europe and Asia will be at the forefront of the development in m-commerce and about 2 years ahead of the US.
Technical Standard
Are there any secure personal data? Work at home: relief or isolation? How big is the willingness to pay premium prices for higher data-rates?
Work at home, shopping, driving, conferencing Wake up service, Household- maintenance, shopping advice, ...
The initial killer application for mobile internet services will be e-mail based on the current success of SMS (Short Message Service), which is necessary to pave the way for more transactional m-commerce services.
or Mobile Banking?
Addendum
more about M-Commerce
Pricing Schemes
Transmission Speeds
Hype or Reality?
Prediction of Speeds in 4G
Major Requirement Driving Architecture Network Architecture 3G (including 2.5G) 4G Voice driven; data was always add- Converged data and voice over IP on Wide Area Cell- Based 384 Kbps to 2 Kbps 1800- 2400 Mhz 5- 20 Mhz W- CDMA; 1xRTT; Edge Hybrid - Integration of Wireless LAN (WiFi, Bluetooth) and wide area 20 to 100 Mbps in mobile mode Higher frequency bands (2-8 GHz) 100 MHz (or more) All digital with packetized voice OFDM and MC-CDMA (Multi Carrier CDMA) Concatenated coding scheme Smarter Antennas, software multiband and wideband radios All IP (IP6.0)
Convolutional Rate 1/2, 1/3 Forward Error Connectio Component Design IP Optimized antenna design, multiband adapters Air link protocols incl.IPv5.0
References