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EXERCISE 1 FUNDAMENTALS OF MANAGEMENT (MGT 162) 1.

"Management is viewed as the process of getting things done, effectively and efficiently, through and with other people". a) Briefly discuss the meaning of effective and efficient based on the above statement. (2 marks) b) Explain the management process. (8 marks) 2. Briefly explain any FOUR (4) of Mintzberg's managerial roles. (6 marks) 3. Write short notes on the following: (6 marks)

a) Types of managers b) Basic skills of managers


4.

Briefly explain and draw the Hierarchy of Managerial Level. (10 marks)

5. By using your own creativity, please draw a mind mapping for chapter 1. The more creative you are in drawing your mind mapping the highest mark you will get. (Bonus Marks)

SUBMISSION DATE: 9 JUN 2011-THURSDAY (BEFORE 12.00PM)

Prepared by Nur Azureen Binti Abd Hadi

-GOOD LUCK

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