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STATE BANK OF INDIA Bhopal Circle Local Head Office, Bhopal OUTSOURCING SERVICE FOR COMMISSIONING OF PRINTING UNIT AT LCPC, JABALPUR State Bank of India, Local Head Office, Bhopal, invites sealed tenders in 2 cover system (Technical & Price bid) within 15 days from the date of publication of this notice for outsourcing service for commissioning printing unit and scanning jobs at their proposed Liability Central Processing Centre (LCPC), Jabalpur. Interested vendors may down load the details from Banks website (www.sbi.co.in) under Procurement News.

Place: BHOPAL Date : 10/07/2011

Assistant General Manager (BPR-IT)

NOTICE INVITING TENDER Wanted Vendors for Printing Unit at State Bank of Indias Proposed Liability Central Processing Centre(LCPC) at Jabalpur
State Bank of India proposes to start at Jabalpur a Liabilities Central Processing Centre (LCPC) and invites Vendors for outsourcing service by installing printing machine at Bank premises and signature scanning jobs. Offers are invited from reputed and experienced Printing Vendors giving company profile, last three years Financial Statements, clients lists / centres, existing offices, for short listing and further processing. Only short listed Vendors would be invited for further discussions. SBI reserves the right to reject any / all offers without assigning any reason. Details should be submitted by fifteen working days of release of the advertisement in sealed covers to the Assistant General Manager ( BPR-IT), State Bank Of India, 2nd floor, Local Head Office, Hoshangabad Road, Bhopal 462011 (Madhya Pradesh) ( TEL : 0755-2570002, 2570033, Mob : 9425067302 ). The interested vendors may visit the site at Administrative Unit Building, Vijay Nagar, Jabalpur 482002 with prior permission from Assistant General Manager (BPR-IT), Local Head Office, before submission of their offer.

Request for Proposal (RFP) Outsourcing for Printing Unit For Liability Central Processing Centre (LCPC), State Bank of India at Jabalpur (Madhya Pradesh)

State Bank of India has set up a Liability Central Processing Centre (LCPC) to centralize non-customer facing activities in respect of liability accounts. The Bank is proposing to commission heavy duty printing unit at the LCPC. The Printing Unit will handle printing of the following items: 1) 2) 3) 4) MICR cheques Customer details and Cheque detail sheet to be enclosed in Cheque Book Transaction Sheets enclosed in Cheque Book Standard Correspondence which includes a) Personalised / Non-Personalised Welcome letters b) Nomination Letters c) Personalised Welcome Letters d) Letter of thanks Banking literatures (both on normal paper and glossy paper) Other printing as required Signature scanning jobs

5) 6) 7)

2. SBI has decided to go for outsourcing of the Printing Unit. The tenderer/ contractor will have to install, run and maintain the Unit on site and also doing the signature scanning jobs at the LCPC at Jabalpur, Administrative Unit building, Vijay Nagar, Jabalpur (Madhya Pradesh). Necessary input for printing and scanner for signature scanning will be provided by SBI to the tenderer who will undertake the printing and scanning work and deliver the final output to SBI, LCPC. (For example, in case of Cheque printing the deliverable by the tenderer is the complete Cheque Book duly printed and stapled). Space for the printing unit: The printing vendor shall be allotted adequate space at the LCPCs site for printing works at Administrative Unit building, Vijay Nagar, Jabalpur 482002. 3. Printing Volumes i) The estimated volume of printing per year at the LCPC is estimated as under: Item 2011- 2012 2012-13 2013-14 (Estimated) (Estimated) (Estimated) 10 Leave Cheque Books 5,20,000 6,00,000 6,90,000 25 Leave Cheque Books 4,70,000 5,40,000 6,20,000 50 Leave Cheque Books 2,00,000 2,30,000 2,60,000 100 Leave Cheque Books 80,000 1,00,000 1,20,000 TOTAL 12,70,000 14,70,000 16,90,000 contd.P/2

P/2 Item Non Personalized Welcome letters Nomination Letters Personalized Welcome Letters Letter of Thanks (No frill a/cs) TOTAL Signature scanning 2011- 2012 (Estimated) 4,50,000 1,00,000 2,00,000 50,000 8,00,000 4500 to 5000/day 2012- 2013 (Estimated) 5,20,000 1,20,000 2,30,000 60,000 9,30,000 5000 to 6000/day 2013- 2014 (Estimated) 6,00,000 1,40,000 2,70,000 70,000 10,80,000 6000 to 7000/day

ii) The estimated volumes may vary and the vendor shall not hold the bank liable for change in the volumes. iii) All printing will be in one colour as desired by the Bank. iv) Despatch will be done by the bank. v) Stationery with Base printing for cheques will be supplied by the bank. The rates quoted for cheque leaves must include binding /stapling of 10 / 25 / 50 / 100 leaves. vi) All Papers for Printing will be supplied by the bank. vii) Other Printing will be on A4 size paper. viii) Turn around time will be 24 hours. It will also be possible to work in more than one shift. viii) Envelopes (various sizes) will be supplied by the bank. ix) Envelope stuffing and sealing has to be done by the vendor. There may be two or three types of envelopes which can take cheque books.

ContdP/3

P/3 MODE OF SUBMISSION AND OPENING OF TENDER The tender shall be submitted in three-cover system in the following manner:a) First envelop marked Cover-I shall contain covering letter, RFP & Technical Bid along with Earnest Money Deposit of `.50,000/- (Rupees Fifty Thousand only) by way of a Bankers Cheque / Pay Order favouring State Bank of India and payable at Bhopal. Successful bidder shall have to pay balance amount, if required, depending upon the volume of the annual estimated turn over. b) Second envelop marked Cover2 shall contain the Price Bid/Commercial Bid strictly as per format quoting the price for the work/services. c) Envelop marked Cover- 3 shall be of adequate size and shall contain envelops marked 1 and 2 and shall be properly sealed. This envelop shall be super scribed as Tender for printing of cheques/ letters etc. at LCPC, Jabalpur. 4. Technical Bid: Technical bid will give the following details (Annexure I): i. Details of empanelment with government deptts / Banks, etc for security printing along with satisfactory performance certificates from at least two customers. Technical Specification of the proposed Printing Unit along with relevant literature for printing volumes as per estimation in Stage - I and Stage -II. Redundant / fall-back systems to be indicated. Staff Complement to be deployed (Minimum qualifications / experience of the staff to be indicated) Infrastructure facilities required including space, AC, Power, UPS, generator, etc. (The bank will provide all facilities at no cost to the vendor). Technical features of the software to be indicated. Indicate whether customised / conditional / intelligent messages are possible. Indicate whether e-statements with same look and feel of printed statements can be generated. Lead time to build up the facility at various stages Letter indicating that the vendors have accepted all the terms and conditions detailed in the RFP and that they will enter into an Agreement with the Bank. TAN /PAN No. of the company ESIC registration of the company
Contd.P/4

ii.

iii. iv. v.

vi. vii.

viii. ix.

P/4 Commercial Bid 5. 6. The Commercial Bid will be as per the format given in Annexure II. Rates for each job must be given for the bid to be considered. The totals may also be done. The rates quoted by the tenderer shall be firm and not subject to any conditions or price escalation. The rates shall be exclusive of Service Tax and other levies payment for which will be on actual as per the taxes prevailing at the time of billing. Subsequent to the orders being
placed/agreement executed, the Vendor shall pass on to the Bank all fiscal benefits arising out of reductions in Government levies, if any. 7. The Bank reserves the right to negotiate the prices at the time of renewal of the Agreement in the event of change in the market prices.

8.

Upon receipt of the order / letter of intent, the Vendor shall enter into an agreement for performing all the obligations arising out of acceptance of all the terms and conditions. The Agreement will be for one year and renewable for two additional years subject to satisfactory performance if desired by the Bank.

Validity of Offer: 9. All the rates, terms and conditions agreed to by the Vendor shall be valid for three years and six months.

Personnel 10. The Vendor shall provide the necessary personnel to provide the Services in consideration of the payment of the charges. The personnel must have the requisite knowledge and experience. The contactor / tenderer shall arrange verification of antecedents of the personnel as desired by the Bank.

Payment The Bank (Customer) shall pay to the tenderer the Charges on a monthly basis within 15 days of the date of receipt of any undisputed invoice. The tenderer will submit invoices for the Services rendered on a monthly basis. Contd..P/5

P/5 Termination Without prejudice to any other rights or remedies that either party may have under law, the Agreement may be terminated forthwith by either party, if the other commits a material breach and/or persistently breaches any terms of the Agreement and (in the case of a breach or breaches capable of being remedied) fails to remedy the breach or breaches within thirty (30) days after the receipt of a request in writing from the other party to remedy the same (such request to contain a warning of such party's intention to terminate the Agreement). Bank (Customer) may terminate this Agreement forthwith at any time by notice in writing if there should be a change in control of the Tenderer that would prejudicially affect the interests of the Bank (Customer). Notwithstanding anything contained elsewhere in this Agreement the Customer retains the right to terminate this Agreement without cause, by giving sixty (60) days written notice to the Vendor. All contracted costs will be paid for up to the date of termination and any expiry of or termination of this Agreement (howsoever arising) shall not affect any accrued rights or liabilities of either party. On the termination and/or expiry of this Agreement for whatever reasons, the Tenderer shall co-operate fully with the Customer to enable the tenderers obligations under this Agreement to be transferred to and the Services to be undertaken by a new Vendor, subject to such new Vendor undertaking to abide by the confidentiality requirements of the Vendor. On the termination and/or expiry of this Agreement for whatever reasons, the Vendor agrees to hand over to the Customer all records of work performed in relation to the services rendered. Data confidentiality
16. The Vendor has to ensure complete confidentiality of any Data and Information handed over to them by SBI. They will also ensure not to pass on any other information of SBI that come to their knowledge in the process of working with SBI. The Vendor will have to execute Fidelity & Secrecy agreement as required by SBI. In the RFP the vendor must indicate that they will maintain data confidentiality and shall execute the necessary Agreement. 17. The Bank reserves the right to accept or reject in part or full any or all the RFPs without assigning any reasons and without incurring any liability what so ever. The Bank also reserves its right to cancel the above tendering process at any stage without assigning any reasons. Contd.P/6

P/6

Time lines Vendors should submit the Technical & Price Bids latest by 2 PM on or before the 15th day from the date of publication of the advertisement and the tenders will be opened at 3.00 PM on the same day or next day in the presence of tenderer(s) who may choose to be present at the following address: AGM (BPR-IT) State Bank of India, 2nd floor, Local Head Office, Bhopal- 462011 (Madhya Pradesh)

SBI will not consider faxed / e-mailed bids. Offers received after due date or after the stipulated time of the due date or incomplete in any respect are liable to be rejected. XXXXXXXX

Annexure - I Proposal For Outsourcing service for Printing Unit For Liability Central Processing Centre (LCPC), State Bank of India at Jabalpur (Madhya Pradesh) Format For Technical Bid Company Name: Head / Regd. office Address: Sales / Other office Address: Empanelment Details for Security printing (satisfactory performance certificates from at least two customers may be enclosed: Technical specifications of the proposed Printing Unit:Relevant literature to be enclosed Staff complement (with qualifications / experience ) minimum Permanent: Temporary:

Infrastructure facilities required: **Space: Details of Power Load: Technical features of the Software: Lead time for setting up the unit: Trade Licence / TAN / PAN No. of the company (Copy to be enclosed): ESIC Registration details of the Company: Client List: (Proof thereof to be enclosed) Financials (3 years) (Audited Statements to be enclosed) Income Tax Return (Last year) Service Tax Regn. No. (Copy to be enclosed) Nature of printing jobs presently undertaken: ** Adequate space will be made available to the printing vendor and LCPC, Jabalpur will operate in single or double shift as per Banks requirement.

Annexure - II COMMERCIAL BIDS Outsourcing service for COMMISSIONING OF PRINTING UNIT AT LCPC, JABALPUR Rates for printing of cheque books /letters / insertions etc Sl No Description Unit Rate ( ` ) Printing Insertion (cost per (price / cheque envelope) Book)

Amount ( `)

1 2 3 4 5 6 7 8 9

10

Cheque Books (10) leaves Cheque Books (25) leaves Cheque Books (50) leaves Cheque Books (100) leaves Personalised Welcome letter (A-4 size) Nomination letter (A-4 size) Letter of thanks (A-4 size) Any other letter, if required (A-4 size) Stuffing of Envelopes (with cheque book, Welcome letter, Nomination letter, Letter of thanks etc) Scanning of signatures

Per book Per book Per book Per book Per sheet Per sheet Per sheet Per sheet Per envelope

Per signature