PC Hardware Servicing CBC

PC HARDWARE SERVICING
The Strengthened Technical-Vocational Education Program
PC Hardware Servicing
INTRODUCTION
Computer Hardware Servicing: This course provides an excellent introduction to the IT industry and in-depth exposure to personal computers, hardware, and operating systems in accordance to local industry requirements and standards. Students learn the functionality of various hardware and software components and best practices in maintenance and safety issues. Computer Hardware Servicing provides the following features: Offers an excellent introduction to the IT industry Provides interactive exposure to personal computers, hardware, and operating systems Learn by doing hands-on activities and lab-based learning to become familiar with various hardware and software components and discover best practices in maintenance and safety Helps develop greater skills and confidence in working with desktop and laptop computers Prepares students for entry-level as computer technician positions within various environments New topics covered: Termination of electrical/electronic components Computer Hardware Parts Identification Computer Hardware troubleshooting Security Safety and environmental issues Communication skills Integrates virtual learning tools to supplement classroom learning and provide an interactive hands-on experience Intended for students pursuing careers in IT and want practical knowledge of how a computer works Align with TESDA National Certification Level II
Page A. COURSE DESIGN ....................................................................................................... i Course Structure ..................................................................................................... ii Course Delivery ...................................................................................................... iv B. FIRST YEAR LEVEL (Exploratory Subjects) 1 C. SECOND YEAR LEVEL MODULES Application of Quality Standards ....................................................................... 6 Usage of Hand Tools .......................................................................................... 10 Termination and Connection of Electrical Wiring and Electronics Circuit ......... 15 Installation of Computer System and Network ................................................. 22
D. THIRD YEAR LEVEL MODULES Diagnosis and Troubleshooting of Computer System ...................................... 30 Configuration of Computer System and Network ............................................. 38 E. FOURTH YEAR MODULES Maintenance of Computer System and Network ............................................. 46 Acknowledgement ........................................................................................................ 54
COURSE TITLE
NOMINAL DURATION QUALIFICATION LEVEL COURSE DESCRIPTION
:
: : :
COMPUTER HARDWARE SERVICING

1224 HOURS NC II This course is designed to enhance the knowledge, skills and desirable attitude of a computer service technician in accordance with industry standards. It covers the competencies such as: applying quality standards, proper use of hand tools, terminating and connecting of electronic and electrical components, installing, diagnosing and troubleshooting computer networks, configuring and maintaining of computer system and networks. It also includes competencies in workplace communication, team work, safety, use of hand tools, and proper housekeeping.
ENTRY REQUIREMENTS: Students who wish to enroll in the course must: have potential/skill as per High School Occupational Interest Inventory (HSOII) results possess desirable and healthy attitude towards skill activities have passed interview and aptitude test submit the following documents: Form 138 Parent consent Medical certificate issued by a government physician Certificate of good moral character
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Unit of Competency First Year 1. Introduce Computer System
Module Title 1. Introducing Computer System
Learning Outcome 1.1. Introduce the computer system. 1.2. Identify the computer parts and its peripherals. 1.3. Maintain computer system
No. of Hours 96 16 hrs 70 hrs
10 hrs 388
Second Year 1. Apply Quality Standard 1. Applying Quality Standard 1.1. Assess quality of received materials. 1.2. Assess own work. 1.3. Validate ones work for quality improvement.
6 hrs. 6 hrs. 8 hrs.
2. Use of Hand Tools
2. Using Hand Tools
2.1. Plan and prepare for task to be undertaken. 2.2. Prepare hand tools. 2.3. Use appropriate hand tools and test equipment. 2.4. Maintain hand tools.
6 hrs. 20 hrs. 36 hrs. 20 hrs.
3. Terminate and Connect Electrical Wiring and Electronic Circuit
3. Terminating and Connecting of Electrical Wiring and Electronics Circuit
3.1. Plan and prepare for termination and/or connection of electrical wiring and electronic circuit. 3.2. Terminate and/or connect electrical wiring and electronic circuit. 3.3. Test termination and/or connection of electrical and electronic circuit. 4.1. Plan and prepare for installation. 4.2. Install equipment, or
47 hrs.
50 hrs.
97 hrs.
4. Install Computer System and
4. Installing of Computer System and Network
20 hrs. 60 hrs
Network
device and system. 4.3. Conduct validation and testing.
17 hrs.
Third Year 1. Diagnose and Troubleshoot Computer System 1. Diagnosing and Troubleshooting of Computer System 1.1. Formulate plans and prepare for diagnostic procedure for computer system. 1.2. Identify computer faults and other defects. 1.3. Replace and provide remedies for the defective computer parts. 1.4. Test repaired computer system.
388 40 hrs.
50 hrs. 50 hrs.
54 hrs.
2. Configure Computer System and Network
2. Configuring of Computer System and Network
2.1. Arrange plan and prepare for configuration task. 2.2. Configure the computer system and network. 2.3 Analyze and try-out configured computer system and network.
20 hrs. 144 hrs. 30hrs.
Fourth Year 1. Maintain Computer System and Network 1. Maintaining of Computer System and Network 1.1. Plan and prepare maintenance procedures. 1.2. Maintain computer system and network. 1.3. Inspect and test computer system and network.
388 100 hrs 188 hrs 100hrs
Modular Self-Paced Learning Demonstration Lecture Group discussion Role playing
RESOURCES: EQUIPMENT & ACCESSORIES Computer with peripherals Computer tables and chair (ergonomic) LAN Card UPS Server 24-Port Hub Modem Fax Machine PC Video Camera USB External CD Writer USB External Zip Drive USB Scanner USB Printers USB Flash Drive TOOLS Screwdriver (standard) Screwdriver (Philips) Long Nose Pliers Mechanical Pliers Allen Wrench Electronic Tester Crimping Tools Soldering Iron (30 watts) De-soldering Tool Lead (60:40) Wire Stripper LAN Tester Anti-static Wrist Strap Device Drivers/Installers MATERIALS Software Applications Network OS Software RJ 45 UTP Cat 5 Cable Contact Cleaner Learning Materials Motherboards Manual and Installer Video Device Driver Installer Sound Device Driver Installer Computer Book, PC Magazines and Journals Schematic/Block Diagram
QUALIFICATION OF TEACHER: Must be a holder of Computer Hardware Servicing NCII or equivalent available qualification Must have completed Training Methodology II (TM II)* Must be physically and mentally fit Must have at least two years relevant job/industry experience*
Must be a civil service eligible or with appropriate professional license issued by the Professional Regulatory Commission (for government position). * Optional: only when required by hiring institution AS PER TESDA RESOLUTION NO. 2004-03
FIRST YEAR
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UNIT OF COMPETENCY MODULE TITLE MODULE DESCRIPTION
: INTRODUCE COMPUTER SYSTEM : INTRODUCING COMPUTER SYSTEM : This module covers the knowledge, skills and attitude required in introducing of computer hardware servicing. The module also includes skills enhancement in identifying and using computer parts, using basic tools and maintaining computers. : 96 Hours
NOMINAL DURATION
SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module, the student should be able to: LO1. LO2. LO3. identify Essential Computer Components. identify of computer parts and peripherals. maintain Personal Computer.
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LO1. ESSESNTIAL COMPUTER COMPONENTS ASSESSMENT CRITERIA:

1. Essential computer components are identified. 2. Characteristics of hardware, software and peopleware are identified. 3. Relationship of hardware and software in a computer system are distinguished.
CONTENTS:
Identifying Essential components of a computer system Differentiating hardware, soft ware and peopleware
CONDITION:
The following resources are needed in this learning outcome: Instructional videos Personal computers
METHODOLOGIES:
Group discussion Lecture Multimedia presentation Film showing
ASSESSMENT METHODS:
Oral questioning Demonstration Written examination
LO2. IDENTIFICATION OF COMPUTER PARTS/PERIPHERALS
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ASSESSMENT CRITERIA
1. Appropriate personal protective equipment are identified, used and checked based on the standard procedures. 2. Appropriate tools are used according to standard safety procedure. 3. Identification of the different computer parts is identified. 4. Characteristics and functions of each computer component are identified. 5. Safety precautions are observed at all times.
CONTENTS
Identifying and using personal protective equipment Identify and using basic hand tools Identifying and using hardware components and peripherals
CONDITION
The following resources are needed in this learning outcome: Instructional videos Personal computers Personal protective equipment OHS policies
METHODOLOGIES:
Group discussion Lecture Multimedia presentation Film showing Demonstration
ASSESSMENT METHODS:
LO3 PREVENTIVE MAINTENANCE PROCEDURES ASSESSMENT SERVICING PC HARDWARE CRITERIA

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1. Appropriate personal protective equipment are identified, used and checked based on the standard procedures. 2. Computer normal function is checked based on correct operation and safety. 3. Periodic maintenance of the equipment is performed following the manufacturers requirements. 4. Safety precautions are observed at all times.
CONTENTS
Identifying and using Periodic maintenance scheme Inspecting and cleaning of computer systems
CONDITION
The following resources are needed in this learning outcome: Instructional videos Personal computers Maintenance Guide
METHODOLOGIES:
Group discussion Lecture Multimedia presentation Laboratory activity
ASSESSMENT METHODS:
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SECOND YEAR
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: APPLY QUALITY STANDARDS : APPLYING OF QUALITY STANDARDS : This module covers the knowledge, skills and attitude required in a workplace. This module also includes enhancement of skills for the application of safety procedures, standards and processes. : 20 Hours : NC II
NOMINAL DURATION QUALIFICATION LEVEL

Upon completion of this module, the student should be able to: LO1. LO2. LO3. assess condition of received equipment. assess own work. validate ones work for quality improvement.
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LO1. ASSESS CONDITION OF RECEIVED EQUIPMENT ASSESSMENT CRITERIA:

1. Work instruction is obtained and work is carried out in accordance with the standard operating procedures. 2. Received materials are checked based on the workplace standards and specifications. 3. Faulty materials related to work are identified and isolated. 4. Faults and any identified causes are recorded and/or reported to the concerned person-in-authority in accordance with the workplace procedures. 5. Faulty materials are replaced in accordance with workplace standard operating procedures (SOP). 6. Safety precautions are observed at all times.
CONTENTS:
Characterizing of materials software and hardware used in specified project/works Identifying and reporting faults
CONDITION:
The following resources are needed in this learning outcome: Instructional videos Manufacturers instruction manual Customer requirements Forms
METHODOLOGIES:
Group discussion Interaction Lecture Multimedia presentation
ASSESSMENT METHODS:
Oral questioning Demonstration
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LO2. ASSESS OWN WORK ASSESSMENT CRITERIA

1. 2. 3. 4. Work performance is documented in accordance with workplace procedures. Completed work is checked against workplace standards. Errors are identified and corrected. In case of deviations from specific quality standards causes are documented and reported in accordance with the workplaces standard operating procedures.
CONTENTS
Identifying types of work-related errors Observing workplace procedures Specifying quality standards for: Materials Hardware Final product Production process Customer service
CONDITION
METHODOLOGIES:
ASSESSMENT METHODS:
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LO3. VALIDATE ONES WORK FOR QUALITY IMPROVEMENT ASSESSMENT CRITERIA:

1. Work is carried out in accordance with process improvement procedures. 2. Performance of operation or quality of service is monitored to ensure customer satisfaction.
CONTENT:
Checking quality output and procedures Identifying quality improvement processes
CONDITION:
METHODOLOGIES:
ASSESSMENT METHODS: Oral questioning Demonstration
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USE HAND TOOLS USING HAND TOOLS This module covers the knowledge, skills and attitude required in proper handling and maintenance of tools. 77 Hours NC II
: :

Upon completion of this module, the student should be able to: LO1. LO2. LO3. LO4. plan and prepare the task to be undertaken. prepare hand tools. use appropriate hand tools and test equipment. maintain hand tools.
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LO1. PLAN AND PREPARE TASKS TO BE UNDERTAKEN ASSESSMENT CRITERIA:

1. Tasks to be undertaken are properly identified. 2. Appropriate hand tools are identified according to the task requirements. 3. Selection of tools is according to the task requirements.
CONTENTS:
Identifying different types and uses of hand tools Applying safety requirements in handling tools.
CONDITION:
The following resources are needed in this learning outcome: Dust mask/goggles Gloves Apron/coverall Hand tools
METHODOLOGIES:
ASSESSMENT METHODS:
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LO2. PREPARE HAND TOOLS ASSESSMENT CRITERIA:

1. Appropriate hand tools are checked for proper operation and safety. 2. Unsafe or faulty tools are identified and marked for repair according to standard operating procedures. 3. Safety precautions are observed all times.
CONTENTS:
Operating hand tools properly Applying safety requirements in handling tools
CONDITIONS:
The following resources are needed in this learning outcome: Dust mask/Goggles Gloves Apron/coverall Hand tools
METHODOLOGIES:
ASSESSMENT METHODS:
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LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT ASSESSMENT CRTERIA:
1. Tools are used according to tasks undertaken. 2. All safety procedures in using tools are observed at all times and appropriate personal protective equipment (PPE) is used. 3. Malfunction, accidental or unusual events are reported to the teacher/trainer.
CONTENT:
Using tools base on the function and operation of tools Identifying common defects/faults of tools
CONDITIONS:
The following resources are needed in this learning outcome: Dust mask Gloves Apron/coverall Hand tools
METHODOLOGIES:
ASSESSMENT METHODS:
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LO4. MAINTAIN HAND TOOLS ASSESSMENT CRITERIA:

1. Tools are properly handled to avoid damage. 2. Routine maintenance of tools is undertaken according to standard operating procedures, principles and techniques. 3. Tools are stored safely in appropriate locations in accordance with manufacturers specifications or standard operating procedures.
CONTENT:
Maintaining tools Storing of tools Complying with the manufacturers specifications
CONDITIONS:
The following resources are needed in this learning outcome: Goggles Gloves Apron/coverall Hand tools
METHODOLOGIES:
ASSESSMENT METHODS:
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UNIT OF COMPETENCY
TERMINATE AND CONNECT ELECTRICAL WIRING AND ELECTRONIC CIRCUIT TERMINATING AND CONNECTING ELECTRICAL WIRING AND ELECTRONIC CIRCUIT This module covers the knowledge, skills and attitude required to terminate and connect electrical wiring and electronics circuit. 194 Hours NC II
MODULE TITLE
MODULE DESCRIPTION
: :

Upon completion of this module, the student should be able to: LO1. plan and prepare for termination/connection of electrical wiring/electronic circuit. terminate/connect electrical wiring/electronic circuit. test termination/connections of electrical wiring/electronics circuit.
LO2. LO3.
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LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL WIRING/ELECTRONICS CIRCUIT ASSESSMENT CRITERIA:
1. 2. 3. 4. Materials are checked according to specifications and tasks. Appropriate tools and equipment are selected according to task requirements. Task is planned to ensure that OHS guidelines and procedures are followed. Electrical and electronics circuits are correctly prepared for connecting/terminating are in accordance with instructions and worksite procedures.
CONTENTS:
Using proper/appropriate tools Testing and measuring DC circuits Using semi conductor devices and circuit Applying OH & S principles and responsibility
CONDITIONS:
The following resources are needed in this learning outcome: Goggles/dust mask Gloves Apron/coverall Soldering lead Cables Wires Pliers Cutters Screwdrivers Soldering iron Multi-tester Brackets Clamps
METHODOLOGIES:
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ASSESSMENT METHODS:
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LO2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONICS CIRCUIT ASSESSMENT CRITERIA:

1. Safety procedures in using tools are properly observed at all times and appropriate personal protective equipment is used. 2. All work safety is in accordance with the workplace and standard procedures. 3. Appropriate range of methods in termination/connection is used according to specifications, manufacturers requirements and safety. 4. Correct sequence of operation is followed per SOP. 5. Accessories used are adjusted, if necessary. 6. Confirm termination/connection is undertaken in accordance with job specifications
CONTENTS:
Performing and applying the following: Soldering Electrical theory Single phase AC principles Test and measurement of AC circuits Wiring techniques
CONDITIONS:
The following resources are needed in this learning outcome: Goggles Gloves Apron/coverall Soldering lead Cables Wires Pliers Cutters Screwdrivers Soldering iron Multi-tester Brackets Clamps
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METHODOLOGIES:
ASSESSMENT METHODS:
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LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ ELECTRONICS CIRCUITS ASSESSMENT CRITERIA:

1. Testing of all completed termination/connections of electrical wiring/electronics circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment. 2. Wiring and circuits are checked using specified testing procedures. 3. Accidental events or conditions are responded to in accordance with established procedures.
CONTENT:
Using test instruments/equipment Identifying and using AC/DC power supplies
CONDITIONS
The following resources are needed in this learning outcome: Goggles Gloves Apron/coverall Soldering lead Cables Wires Pliers Cutters Screwdrivers Soldering iron Multi-tester Brackets Clamps
METHODOLOGIES:
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ASSESSMENT METHODS:
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INSTALL COMPUTER SYSTEM AND NETWORK INSTALLING COMPUTER SYSTEM AND NETWORK This module covers the knowledge, skills and attitude required in installing, assembling and testing computers and common peripherals. 97 Hours NC II
: :

Upon completion of this module, the student should be able to: LO1. plan and prepare for installation. LO2. install equipment, devices and systems. LO3. conduct validation and testing.
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LO1. PLAN AND PREPARE FOR INSTALLATION ASSESSMENT CRITERIA:

1. Installation procedures are properly planned in accordance to the requirement of OH&S policies and procedures. 2. Location of necessary devices/systems is determined relating to job requirements. 3. Appropriate tools, equipment and testing devices are identified based on OH&S are identified. 4. Strict impositions of material specifications are followed. 5. Approval of laboratory teachers is emphasized in line with planned procedures. 6. Unavoidable circumstances related to preparatory works are enumerated and given priority.
CONTENTS:
Observing OH&S policies and procedures Using and testing tools, materials and equipment Applying configuration and computer systems and networks hardware Applying systematic inspection and specific testing procedures Identifying different types of computers
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CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Computer with Peripherals Computer tables and chair (ergonomic) LAN Card UPS Server 24 Port-Hub Modem Fax Machine PC Video Camera USB External CD writer USB External Zip Drive USB Scanner USB Printers USB Flash Drive TOOLS Screwdriver (standard) Screwdriver (Philips) Long Nose Pliers Mechanical Pliers Allen Wrench Multi- Tester Crimping tools Soldering Iron (30 watts) De-soldering Tool Lead ( 60 : 40 ) Wire Stripper LAN Tester Anti-static Wrist Strap Device Drivers/Installers MATERIALS Software Applications Network OS software RJ 45 Connector UTP Cat 5 Cable Contact Cleaner Learning Materials Motherboards Manual and Installer Video Device Driver Installer Sound Driver Installer Computer Book, PC Magazines and Journals Schematic/Block Diagram
METHODOLOGIES:
Viewing multimedia presentation (presentation software, instructional video materials) Group discussion/brainstorming Demonstration Discovery approach
ASSESSMENT METHODS:
Hands-on Written examination Oral questioning
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LO2. INSTALL EQUIPMENT/DEVICES/SYSTEM ASSESSMENT CRITERIA:

1. Standard procedures for OH&S in installing devices/systems are followed. 2. Operating system/devices are installed according to workplace standard. 3. Modification and innovation of devices/systems are done during installation with the consent of the client. 4. Installations and assembly of the devices/systems are carried out in consonance with the unit of specification. 5. Unplanned events or conditions are carried out following the unit of specification and procedures. 6. Approval obtained before any contingencies are implemented based on established procedure. 7. Standard testing procedure is strictly followed for the newly installed device/system.
CONTENTS:

Using personal protective equipment Installing computer operating systems Using application packages and application programs Using peripheral devices Using multimedia systems Installing computer hardware Configuring Local Area Networks (LANs) systems Identifying computer symptoms and diagnosis
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CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Computer with Peripherals Computer tables and chair (ergonomic) Internet UPS Server Hub 24 Port Modem Fax Machine PC Video Camera USB External CD Writer USB External Zip Drive USB Scanner USB Printers USB Flash Drive TOOLS Screwdriver (standard) Screwdriver (Philips) Long nose Pliers Mechanical Pliers Allen Wrench Electronic Tester Crimping Tool Soldering Iron (30 watts) De-soldering Tool Lead (60:40) Wire Stripper LAN Tester Anti-static Wrist Strap Device Drivers/Installers MATERIALS Software Applications Network OS Software RJ 45 Connector UTP Cat 5 Cable Contact Cleaner Learning Materials Motherboards Manual and Installer Video Device Driver Installer Sound Device Driver Installer Computer book, PC Magazines and Journals Schematic/Block Diagram
METHODOLOGIES:
Lecture-demonstration Self-paced instruction Group discussion
ASSESSMENT METHODS:
Hands-on Observation Demonstration
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LO3. CONDUCT VALIDATION AND TESTING ASSESSMENT CRITERIA:

1. OH&S policies are strictly followed resulting to no lost time injury. 2. Specified testing procedures for circuit and system are carried out. 3. Installed devices/systems are protected against loss\or damage in accordance with established standard. 4. Approval of laboratory teacher is confirmed before any validation or testing is employed. 5. Installation proceedings, devices/systems test which conform to specified requirements are followed. 6. Device system identified to cause malfunction of the system is removed, tested and returned to pretest condition in accordance with the established procedures. 7. Final inspection, testing and validation are undertaken to ensure quality performance of the system. 8. Documentation of the performed job is submitted to a laboratory teacher following the format given.
CONTENTS:
Following testing procedures Performing cable troubleshooting Using diagnostic software Installing device drivers Installing peripherals, network devices and other I/O devices
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CONDITIONS:
The following resources are needed in carrying out this learning module: EQUIPMENT & ACCESSORIES Computer with Peripherals Computer tables and chair (ergonomic) Internet UPS Server 24 Port Hub Modem Fax Machine PC Video Camera USB External CD writer USB External Zip Drive USB Scanner USB Printers USB Flash Drive TOOLS Screwdriver (standard) Screwdriver (Philips) Long nose Pliers Mechanical Pliers Allen Wrench Electronic Tester Crimping Tool Soldering Iron (30 watts) De-soldering Tool Lead (60:40) Wire Stripper LAN Tester Anti-static Wrist Strap Device Drivers/Installers MATERIALS Software applications Network OS software RJ 45 UTP Cat 5 Cable Contact Cleaner Learning Materials Motherboards Manual and Installer Video Device Driver Installer Sound Device Driver Installer Computer book, PC Magazines and Journals Schematic/Block Diagram
METHODOLOGIES:
Lecture-demonstration Self-paced instruction Group discussion
ASSESSMENT METHODS:
Hands-on Direct observation Demonstration Oral questioning
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THIRD YEAR
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UNIT OF COMPETENCY MODULE TITLE
: :
DIAGNOSE AND TROUBLESHOOT COMPUTER SYSTEM DIAGNOSING AND TROUBLESHOOTING OF COMPUTER SYSTEM This module covers the knowledge, skills and attitude required to diagnose and troubleshoot computer system. 194 Hours NC-II
MODULE DESCRIPTION
: :

At the end of this module the student should be able to: LO1. LO2. LO3. LO4. formulate plans and prepare for diagnostic procedures for computer system. diagnose computer faults and other defects of computer system. replace and provide remedies for defective computer parts. test-run the computer system.
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LO1. FORMULATE PLANS AND PREPARE FOR DIAGNOSTIC PROCEDURES FOR THE COMPUTER SYSTEM ASSESSMENT CRITERIA:
1. Plans and proceedings that are based to the job requirements are formulated. 2. OH&S policies are carried out along with the job requirements. 3. Coordination with the teacher concerned and the client is taken into consideration before any implementation is carried out. 4. Required materials for the job are obtained and validated against the requirements of the task. 5. Appropriate tools, equipment and testing devices are request following the proper operation and safety. 6. Computer system network defects are confirmed against job requirements.
CONTENTS:
Troubleshooting manual for PCs. Applying OH&S policies and procedures Identifying and using different Tools and equipment, testing devices and materials. Troubleshooting computer system network.
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Server Computer Peripherals Desktop Computer Glasses Mask Gloves Antistatic Wrist Strap USB Flash Drive TESTING DEVICES/ TOOLS Multi-Tester Diagnostic Software Appropriate Software Assorted Pliers Assorted Screw Drivers Soldering Gun/Iron Allen Key MATERIALS RJ 45 Connector Adaptors Bus Wires and Cables Appropriate software Computer storage Media
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METHODOLOGIES:
Group discussion Discovery approach Peer group tutoring Lecture with demonstration Illustrative laboratory discussion
ASSESSMENT METHODS:
Pen and paper method (formative test) Question-and-answer method (oral defense) Performance test
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LO2. IDENTIFY COMPUTER FAULTS AND OTHER DEFECTS ASSESSMENT CRITERIA:

1. Approved personal protective equipment is used. 2. Standard procedures for fault and problems diagnosis are performed according to requirements. 3. Emergency procedures are put under control in accordance with the established procedure. 4. Accidental events or conditions are responded to according to the established standard operating procedures.
CONTENTS:
Using personal protective equipment. Applying personal computer troubleshooting guide Preparing an accident report
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Server Computer Peripherals Desktop Computer Glasses Mask Gloves Antistatic Wrist Strap USB Flash Drive TESTING DEVICES/ TOOLS Multi-Tester Diagnostic Software Appropriate Software Assorted Pliers Assorted Screw Drivers Soldering Gun/Iron Allen Key MATERIALS RJ 45 Connector Adaptors Bus Wires and Cables Appropriate Software Computer Storage Media
METHODOLOGIES:
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ASSESSMENT METHODS:
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LO3. REPLACE AND PROVIDE REMEDIES FOR DEFECTIVE COMPUTER PARTS ASSESSMENT CRITERIA:
1. Necessary corrections and improvements or adjustments are executed with the approval of the client and the teacher in-charge. 2. Defective components/parts are discarded in compliance to environmental laws and regulations. 3. Accidental events or conditions are responded to according to the established standards and procedures. 4. Equipment needed are checked based on OH&S standards.
CONTENTS:
Observing OH&S policies and procedures Replacing component or parts properly. Adjusting, modifying and upgrading computer parts.
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Server Computer Peripherals Desktop Computer Goggles/Glasses Mask Gloves Antistatic Wrist Strap TESTING DEVICES/ TOOLS Multi-Tester Appropriate Software Assorted Pliers Assorted Screw Drivers Soldering Gun/Iron Allen Key MATERIALS RJ-45 Connectors Adaptors Bus Wires and Cables Appropriate Software Computer Storage Media
METHODOLOGIES:
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ASSESSMENT METHODS:
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LO4. TEST RUN THE COMPUTER SYSTEM ASSESSMENT CRITERIA:

1. Validation of performed task is executed ensuring safe operation. 2. Accidental events or conditions are responded to according to established standards and procedures. 3. An accomplishment report is submitted to the teachers concerned in compliance with the subject requirements.
CONTENTS:
Testing computer system Enumerating unpredicted events Preparing an accomplishment report
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Server Computer Peripherals Desktop Computer Magnifying Glass Antistatic Wrist Strap USB flash Drive TESTING DEVICES/ TOOLS Multi-Tester Appropriate Software Assorted Pliers Assorted Screw Drivers Soldering Gun/Iron MATERIALS RJ-45 Connectors Adaptors Bus Wires and Cables Appropriate Software Storage media Cable Tie
METHODOLOGIES:
Group discussion Discovery approach Illustrative laboratory talk Interactive approach
ASSESSMENT METHODS:
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: : :
CONFIGURE COMPUTER SYSTEM AND NETWORK CONFIGURING COMPUTER SYSTEM AND NETWORK This module covers the knowledge, skills and attitude required to configure computer system and network. 194 Hours NC-II
: :

At the end of this module, the student should be able to: LO1. LO2. LO3. arrange plan and prepare for configuration task. configure computer system. analyze and tryout the configured computer system and network.
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LO1. ARRANGE, PLAN AND PREPARE FOR CONFIGURATION TASK ASSESSMENT CRITERIA:
1. Laboratory teachers instruction in identifying computer system network to be configured is reviewed. 2. Configuration plan is prepared, organized, and followed based on the job requirements. 3. Performance of computer system network for configuration purposes is validated along with its specification. 4. Appropriate materials for the task are used based on OH&S standards. 5. Tools, equipment, and testing devices needed are checked based on OH&S standards.
CONTENTS:
Observing OH&S policies and procedures Preparing computer system and networks. Using appropriate materials Using tools and testing devices
CONDITIONS:
The following resources are needed in this learning module:
EQUIPMENT & ACCESSORIES Computer with peripherals Computer table and chair LAN cards UPS Server 24-Port Hub Modem Fax Machine PC video Camera USB External CD Writer USB External ZIP Driver USB Scanner USB Printer Flash Disk/Driver TOOLS Set of Screw Drivers Set of Pliers Soldering Iron/Gun Multi-Tester Magnifying Glass Safety Apparel Suit Anti-Static Wrist Strap Tweezer Mini-vacuum Cleaner MATERIALS Connectors Adaptors Wires and Cables Appropriate Software Computer Storage Media Reference Book Manuals Cable tie
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METHODOLOGIES:
ASSESSMENT METHODS:
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LO2. CONFIGURE COMPUTER SYSTEM ASSESSMENT CRITERIA:

1. Imposition of OH&S policies is followed in selecting personal protection gadgets. 2. Manufacturers instruction manual is followed for normal system network operation. 3. Diagnostic SOP for the purpose of troubleshooting is followed strictly. 4. Synchronization with the SOP of configuration system and network configuration is performed. 5. Accidental events are prioritized based on OH&S.
CONTENTS:
Using personal protective equipment Complying manufacturers instruction guide Identifying common faults and problems of computers Applying SOP in computer network system configuration Securing accidental events checklist
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Computer with Peripherals Computer Table and Chair LAN cards UPS Server 24-Port Hub Modem Fax Machine PC Video Camera USB External CD Writer USB External Zip Driver USB scanner USB printer Flash disk/driver TOOLS Set of Screw Drivers Set of Pliers Soldering Iron/Gun Multi-Tester Anti-Static Wrist Strap MATERIALS RJ-45 Connectors Adaptors Wires and Cables Appropriate Software Computer Storage Media Reference Book Manuals
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METHODOLOGIES:
ASSESSMENT METHODS:
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L03. ANALYZE AND TRYOUT THE CONFIGURED COMPUTER SYSTEM ASSESSMENT CRITERIA:
1. Another round of inspection and test following the specified manufacturers instruction is carried out. 2. Safe operation of the computer network and system is assured and guaranteed to be 100%.
CONTENTS:
Applying standard operating procedure in computer network system configuration Reporting accomplishments
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Computer with Peripherals Computer Table and Chair LAN cards UPS Server 24-Port Hub Modem Fax Machine PC Video Camera USB External CD Writer USB External driver USB Scanner USB Printer Flash Disk/Driver TOOLS Set of Screw Drivers Set of Pliers Soldering Iron/Gun Multi-Tester Anti-Static Wrist strap Magnifying Glass MATERIALS RJ-45 Connectors Adaptors Wires and Cables Appropriate Software Computer Storage Media Reference book Manuals
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METHODOLOGIES:
ASSESSMENT METHODS:
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FOURTH YEAR
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UNIT OF COMPETENCY MODULE TITLE
: :
MAINTAIN COMPUTER SYSTEM AND NETWORK MAINTAINING COMPUTER SYSTEM AND NETWORK This module covers the knowledge, skills and attitude required to maintain computer system and networks. 388 Hours NC-II
MODULE DESCRIPTION
: :

At the end of this module, the student should be able to: LO1. LO2. LO3. plan and prepare maintenance procedures. maintain computer system and network. inspect and test computer system and network.
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LO1. PLAN AND PREPARE MAINTENANCE PROCEDURES ASSESSMENT CRITERIA:

1. Requirement for planning and preparing for maintenance task is organized. 2. Execution of OH&S policies are carried out along with the task. 3. Computer system to be maintained is checked in accordance to task specification and requirements. 4. Proper tools, equipment and testing devices for maintenance purposes are obtained and checked against correct operation and safety. 5. Computer system and network to be maintained are identified based on the teachers instructions.
CONTENTS:
Organizing maintenance plan Applying OH&S policies and procedures Identify computer system and network Identifying tools, equipment and testing device.
CONDITIONS:
The following resources are needed in this learning outcome:
EQUIPMENT & ACCESSORIES Server Computer Peripherals Desktop Computers OH&S Guidelines Philippine Environmental protection Standards Monitors Motherboard Power Supply Network Device and Cablings Hubs Switches LAN Cards Printers and scanners Router USB Flash Drive TOOLS Digital Multi-Tester Wire Stripper with Cutter Pliers (assorted) Screw Drivers (assorted) Soldering Iron/Gun De-soldering Tool Flashlight Tweezers Mirror Antistatic Wrist Strap LAN tester Crimping Tools Software Installers Work Bench Magnifying Glass MATERIALS Disk Installers Disks Drivers
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METHODOLOGIES:
Group discussion Interaction Field trips Simulations
ASSESSMENT METHODS:
Interview/questioning Observation Formative test
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LO2. MAINTAIN COMPUTER SYSTEM AND NETWORKS ASSESSMENT CRITERIA:

1. Appropriate personal protective equipment are identified, used and checked based on the standard procedures. 2. Computer normal function is checked based on correct operation and safety. 3. Periodic maintenance of the equipment is performed following the manufacturers requirements. 4. Established procedures were followed in case of repair and parts replacements. 5. Accidental events or conditions are responded to in accordance with the established standards. 6. Safety precautions are observed at all times.
CONTENTS:
Applying personal protective equipment Preparing periodic maintenance scheme Removing viruses from infected machines Inspection and cleaning
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Server Computer peripherals Desktop computers OH&S guidelines Philippine environmental protection standards Monitors Motherboard Power Supply Network Device and cablings Switches 24 Port LAN Cards Printers and Scanners USB Flash Drive TOOLS Protective Eye Wear Digital Multi-Tester Wire Stripper with Cutter Pliers (assorted) Screw Drivers (assorted) Soldering Iron/Gun De-soldering Tool Flashlight Tweezers Mirror Antistatic Wrist Strap LAN Tester Crimping Tools Software Installers Maintenance Bench MATERIALS Compact disks
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METHODOLOGIES:
ASSESSMENT METHODS:
Interview/questioning Observation Portfolio method Formative test
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LO3. INSPECT AND TEST COMPUTER SYSTEM AND NETWORKS ASSESSMENT CRITERIA:
1. Final inspection of the device is instituted to ensure task perfection. 2. Validation of computer system is performed to ensure 100% operation. 3. Laboratory management and maintenance is observed according to company standard. 4. Accomplishment report is delivered to teacher concern after finishing the task.
CONTENT:
Using computer service manual testing procedures Applying application of quality standards Performing work site maintenance practices Reporting accomplishments
CONDITIONS:
The following resources are needed in this learning outcome: EQUIPMENT & ACCESSORIES Server Computer Peripherals Desktop Computers OH&S Guidelines Philippine Environmental Protection Standards Monitors Motherboard Power supply Network Device and Cablings Switches 24-port LAN cards Printers and Scanners USB flash drive TOOLS Protective Eye Wear Digital Multi-Tester Wire Stripper with Cutter Pliers (assorted) Screw Drivers (assorted) Soldering Iron/Gun De-soldering Tool Allen Key .05-.25 Flashlight IC insertion/extraction tool Sharp Pointed Tweezers Mirror RS-232 Pin Insertion/ Extraction Tool Antistatic Wrist Strap LAN Tester Crimping Tools MATERIALS Compact Disks Software Installers Maintenance Bench Goggles/Glasses Dust Mask Gloves
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METHODOLOGIES:
ASSESSMENT METHODS
Interview/questioning Observation Formative test
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The Department of Education (DepEd) - Central Office through the TechnicalVocational Education Task Force (TVETF), wishes to extend its gratitude and appreciation to the Technical Education and Skills Development Authority (TESDA) and all the curriculum writers for sharing their time and expertise in the development of a Competency-Based Curriculum for PC Hardware Servicing for the benefit of the students of Regional ICT Tech-Voc High Schools in the country. Content Writers: JOSELITO H. ZAPANTA Gen. Mariano Alvarez Technical HS JOEL L. BAGASOL Sanchez Mira School of Arts and Trades SHERWIN MEDRANO San Pedro Relocation Center NHS JETHRO I. CAMPOS Community Vocational High School MARVIN T. RETUTAL Luciano Millan Memorial SAT VICTORIO N. MEDRANO Principal IV San Pedro Relocation Center NHS San Pedro, Laguna Resource Persons: EDWARD M. DELA ROSA Sr. TESD Specialist TESDA QSO Central Office Taguig City
ROSENDO R. RAFAEL Sr. TESD Specialist TESDA QSO Central Office Taguig City
ESM Writers: TERESITA P. TANAEL Gen. Mariano Alvarez Technical HS GEMMA VALLARTA San Pedro Relocation Center NHS FRANCIS JAVIER Muntinlupa Business High School
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PC HARDWARE SERVICING

The Strengthened Technical-Vocational Education Program

COMPUTER HARDWARE SERVICING

Unit of Competency First Year 1. Introduce Computer System

Module Title 1. Introducing Computer System

No. of Hours 96 16 hrs 70 hrs

6 hrs. 6 hrs. 8 hrs.

2. Use of Hand Tools

2. Using Hand Tools

6 hrs. 20 hrs. 36 hrs. 20 hrs.

3. Terminate and Connect Electrical Wiring and Electronic Circuit

3. Terminating and Connecting of Electrical Wiring and Electronics Circuit

4. Install Computer System and

4. Installing of Computer System and Network

device and system. 4.3. Conduct validation and testing.

2. Configure Computer System and Network

2. Configuring of Computer System and Network

20 hrs. 144 hrs. 30hrs.

388 100 hrs 188 hrs 100hrs

Modular Self-Paced Learning Demonstration Lecture Group discussion Role playing

UNIT OF COMPETENCY MODULE TITLE MODULE DESCRIPTION

SUMMARY OF LEARNING OUTCOMES:

LO1. ESSESNTIAL COMPUTER COMPONENTS ASSESSMENT CRITERIA:

LO2. IDENTIFICATION OF COMPUTER PARTS/PERIPHERALS

LO3 PREVENTIVE MAINTENANCE PROCEDURES ASSESSMENT SERVICING PC HARDWARE CRITERIA

UNIT OF COMPETENCY MODULE TITLE MODULE DESCRIPTION

NOMINAL DURATION QUALIFICATION LEVEL

SUMMARY OF LEARNING OUTCOMES:

LO1. ASSESS CONDITION OF RECEIVED EQUIPMENT ASSESSMENT CRITERIA:

LO2. ASSESS OWN WORK ASSESSMENT CRITERIA

LO3. VALIDATE ONES WORK FOR QUALITY IMPROVEMENT ASSESSMENT CRITERIA:

ASSESSMENT METHODS: Oral questioning Demonstration

UNIT OF COMPETENCY MODULE TITLE MODULE DESCRIPTION

NOMINAL DURATION QUALIFICATION LEVEL

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE TASKS TO BE UNDERTAKEN ASSESSMENT CRITERIA:

LO2. PREPARE HAND TOOLS ASSESSMENT CRITERIA:

LO4. MAINTAIN HAND TOOLS ASSESSMENT CRITERIA:

NOMINAL DURATION QUALIFICATION LEVEL

SUMMARY OF LEARNING OUTCOMES:

LO2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONICS CIRCUIT ASSESSMENT CRITERIA:

LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ ELECTRONICS CIRCUITS ASSESSMENT CRITERIA:

UNIT OF COMPETENCY MODULE TITLE MODULE DESCRIPTION

NOMINAL DURATION QUALIFICATION LEVEL

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR INSTALLATION ASSESSMENT CRITERIA:

LO2. INSTALL EQUIPMENT/DEVICES/SYSTEM ASSESSMENT CRITERIA:

LO3. CONDUCT VALIDATION AND TESTING ASSESSMENT CRITERIA:

UNIT OF COMPETENCY MODULE TITLE

NOMINAL DURATION QUALIFICATION LEVEL

SUMMARY OF LEARNING OUTCOMES:

LO2. IDENTIFY COMPUTER FAULTS AND OTHER DEFECTS ASSESSMENT CRITERIA:

LO4. TEST RUN THE COMPUTER SYSTEM ASSESSMENT CRITERIA:

UNIT OF COMPETENCY MODULE TITLE MODULE DESCRIPTION

NOMINAL DURATION QUALIFICATION LEVEL

SUMMARY OF LEARNING OUTCOMES:

LO2. CONFIGURE COMPUTER SYSTEM ASSESSMENT CRITERIA:

UNIT OF COMPETENCY MODULE TITLE

NOMINAL DURATION QUALIFICATION LEVEL

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE MAINTENANCE PROCEDURES ASSESSMENT CRITERIA:

LO2. MAINTAIN COMPUTER SYSTEM AND NETWORKS ASSESSMENT CRITERIA: