Statistics how long have you worked with or been a Senior or Middle Management N Valid Missing Mean Std.

Deviation 73 0 1.5753 .49771 questionnaire number 73 0 19.1507 11.28380 Statistics Human Financial Age bracket N Valid Missing Mean Std. Deviation 73 0 2.9315 .85519 Gender 73 0 1.3014 .46203 Statistics The responsibility and desicion making within the KRCS are known and distributed appropriately. N Valid Missing Mean Std. Deviation 73 0 4.1781 .53600 the leader in the The leader in the organasation set the diretion and ensure that are done well 73 0 4.3425 .53279 organasation inspires The leadersin articulate concerns 73 0 4.1370 .73248 31 42 4.0323 .65746 the leaders in the organasation forge relevant external links 31 42 4.4839 .56985 confidence both the organasation teams. Management 73 0 2.5205 .57998 Resources Management 73 0 2.3562 .56199 Leadership 73 0 1.1233 .43923 Name 73 0 position in the organasation 73 0 member of the organasation? 73 0 3.3973 .77710

significant taskd with and across

Statistics TheKRCS is The leadership is trusted and respected Staff members are willing to take on leadership. N Valid Missing Mean Std. Deviation 72 1 4.0694 .53934 thereby influencing the followers' performance. 73 0 4.2603 .62422 Statistics The leadership provides a The leadership demostrates people management by building trustwithin and accoss teams N Valid Missing Mean Std. Deviation 73 0 3.8767 .59966 coherent path from vision to action that the followers are able to understand and KRCS invests in implement. 73 0 3.9863 .75449 training leaders. 73 0 4.1096 .77391 KRCS experiences conflict over lack of clarity on leadership functions 73 0 1.9452 1.18896 The KRCS leadership has the capacity to assess and and opportunity outside the organasation. 73 0 4.1370 .60816 appropriately linked externally and its place is seen as important by peer organasation 73 0 4.4110 .57338 Leadership is effective i acquiring and protecting resources 73 0 4.3288 .66781 the leadersship demostrates poeples management by helping manage conflict within and across teams. 73 0 3.9315 .63089

leadership due to interpret needs

Statistics The KRCS The KRCS leadership is able to establish direction and influence rest of the staff towards common goal/aim. N Valid Missing Mean Std. Deviation 73 0 4.3425 .67122 The KRCS leadership has complete rest of the team. 73 0 3.7808 .74994 Statistics The StrategicPlan is The strategic Plan sets out the specific values that the organization uses. N Valid Missing Mean Std. Deviation 73 0 4.6164 .48962 The strategic Plan sets out the mission of the organization. 73 0 4.6849 .46776 The Strategic Plan sets out the goals and priorities of the organization. 73 0 4.6164 .48962 well wretten ,and set out the specific tactis that the organasation uses. 72 1 4.6250 .48752 TheKRCS STRATEGIC PLAN IS USED TO HELP make desicion and use resources optimally 73 0 4.2740 .62938 leadership articulates the vision and strategy thereby inspiring the teams to align vision. 73 0 4.4795 .50303 The a strategic Plan 73 0 4.7534 .43400 The Strategic Plan is known and acceptable to the Board of Directors,senior managers and other staff. 73 0 4.6027 .49272

confidence in the efforts with that organasation has

Statistics TheKRCS process of the KRCS MISSION the KRCS mission statement clearly defines the scope of its activities. N Valid Missing Mean Std. Deviation 73 0 4.4384 .70684 STATEMENT CLEARLY DEFINE ITS PRODUCTS AND SERVICES. 73 0 4.3425 .62847 Statistics The KRCS Governance Board prvides strategic guidline the Governmemt board meet regulary as defined and both the government structure both claifies and sopport the organization's direction. N Valid Missing Mean Std. Deviation 73 0 4.4384 .64520 quality and quantity issues are reflected in the board's discussion and minutes 31 42 4.4839 .72438 The governing Board has influencial and productive members working closely to the sectritaly General. 0 73 the governing Board's performance is organization's fiscal perceptions of organisational effectiveness 31 42 4.6129 .49514 support and accountability tothe ensure the nonpresence of in thier engagement with the KRCS 30 43 4.5333 .62881 the KRCS Mission Statement clearly defines the technology and approaches its use to meet its goal 73 0 3.5342 1.04193 The Mission reflects the stakeholders 71 2 4.3380 .47641 developing the strategicPlan identifies external and intenal opportunities the encounter. 73 0 4.2603 .60156 statement clearly challenges and expection of its organization may

reflected in the management and

performance and conflict of interest

Statistics the governance board determines whether the The governance Board assess wheather the are supportable and meet development goals. N Valid Missing Mean Std. Deviation 0 73 KRCS is appropriately responding to and trends in its field and within the wider environment. 0 73 the KRCS Govervance Board fosters group processes and strong interpersonal relationships among board members. 0 73 KRCS has a of funtions between the governance and the management 73 0 4.5205 .70926 the KRCS governance knows its roles,ensures new members and actively seeks feedback on its performance. 0 73 clear separation are fully oriented

KRCS initiatives impartant fforces

Statistics The roles within the organasation are clearly defining but flexible enough to adapt to changing needs N Valid Missing Mean Std. Deviation 73 0 4.2877 .48532 staffs members have linkages with ,and access to,other units of the organization work 73 0 4.3014 .54480 coodinating mechanisms are in place to to other unit of organasation. 73 0 4.1096 .42693 The organasation offers clear lines (individual,group accountability) 73 0 4.2329 .48650 The KRCS' stakeholders understand its specialisation 73 0 4.3562 .73352

facilatate acess of accountability

important to their work within the

and organization role and area of

Statistics the KRCS human resource the ares of specialization helps determine the funding and types of funders the organization attracts. N Valid Missing Mean Std. Deviation 73 0 4.0959 .64902 the right people are in the right jobs in the organisation. 73 0 3.7534 .68274 Statistics The organasation has The KRCS has developed and disseminated its personnel manual/policy N Valid Missing Mean Std. Deviation 73 0 4.0822 .59520 appropriated job descriptions to determine the positions it is staffing for. 72 1 4.1944 .66373 the volunteers are thoughtfully recruited,organis ed ,deverop and managed . 73 0 3.4110 .87932 Orientation of new staff is undertaken systematiccaly. 73 0 3.5205 .86778 positions within the KRCS are fully staffed (no vacancies)with appropriate skill levels 73 0 3.5753 .97065 The KRCS has a plan for improving the employees skills,knowlegde and attitudes 73 0 4.0137 .48572 The KRCS can forecast current and future demands for himan resources. 73 0 3.3288 .78271 planning is closely linked to the organosation's mission and strategic objectives 72 1 3.8889 .70322

Statistics training is The krcs ensures that individuals with the appropriate range of knowledge,skill and abilities ,attitudes and value are recruited. N Valid Missing Mean Std. Deviation 73 0 3.9452 .57471 KRCS results and retains qualified employees. 73 0 3.8356 .76401 Statistics Employee retention is KRCS supports highly influenced The training opportunities availed to staff influence thier performance N Valid Missing Mean Std. Deviation 73 0 4.0137 .53989 and offers careers development opportunities to its employees. 73 0 4.0274 .66610 by the trining opportunities they are able to oganasation. 73 0 3.1918 .87651 the organasation has a compensation policy that complies with the rules and country 73 0 3.9863 .75449 compensation packages are high enough to attract large applicant pools for open positions. 73 0 4.2603 4.87348 the organasation has a policy ,plan and budget for training. 73 0 3.8356 .76401 The organization mambers to continue providing for learning and covering the training costs. 72 1 4.1389 .56433 demand driven (responding to organization)and not supply g to whatever is being offered by the market or donors) 72 1 3.7083 .82969 encourages staff the needs of the

anddevelop by drriven(respondin

accss within the regulations of the

Statistics the mission of staff members are generally satisfied with their compensation. N Valid Missing Mean Std. Deviation 73 0 3.2466 .57205 compensation packages are externally competitive for the sector. 73 0 3.6164 .56838 Statistics the KRCS assessment and reward system the KRCS implement a performance apraisal system that performance goal and provides appropriate feedback to allow for increased productivity. N Valid Missing Mean Std. Deviation 73 0 4.3699 .67714 enable the organasation to retain good employees ,motivated staff ,control labor costs and facilitates achievement of the organasation'sstr KRCs are based ategic objectives on performance 73 0 3.8356 .92817 73 0 3.8493 .84445 The KRCs HR health and safety issues,humanthe quality of working life. 73 0 3.8219 .78780 concrete measure are taken to ensure feelings of ownership,selfco y and self -respect. 73 0 3.8493 .56939 activities address that employees the KRCS is an attraction element to persons joining th organization 73 0 4.3014 3.47884 compensation defferentials are to motivate staff. 73 0 3.7123 .73559 the organization motivates staff with monetary and non monetary rewards. 73 0 4.1781 .80523

promotion within rights issues,and ntrol,responsibilit

Statistics the KRCs Board and managers have the information they need to make decision and allocate the organization's and inspire confidence in the funders. N Valid Missing Mean Std. Deviation 73 0 4.2329 .54059 the KRCS has sound internal financial procedures for organasation's funds. 73 0 4.2329 .56570 Statistics The KRCs the organasation undertakes adequate and timely financial planning that enables forecasting of requirements. N Valid Missing Mean Std. Deviation 73 0 4.2192 .47861 the financial planning takes into account the KRCs short and long term financial requirement 73 0 4.1096 .69844 implements long range financial planning enabling the long term (5years)financial projections 72 1 3.6389 .95395 The KRCs has appropriate checks and balances to of the organisation's assets. 73 0 4.0822 .52051 Members of the KRCs Governing Bourd are involved in financial planning and monitoring. 31 42 4.0968 .53882 the KRCS budget clearly supports the the KRCShas adequately trained human resource to plan and budget resources, manage cash ,account,and reporting. 73 0 4.3836 .51721 73 0 4.3151 .52379 The KRCs has skilled poeple at the board and management financial analysis 31 42 4.4516 .62390

administering the important goals the society.

and objectives of provide financial levels to carry out

deveropment of oversee the care

Statistics financial reports are provided to senior management ,Governent board,and the funders on a regular and Fund from various sources are properly managed. N Valid Missing Mean Std. Deviation 73 0 4.1507 .54445 programmed basis to inform relateddecision making 31 42 4.2903 .64258 Statistics The KRCs undertakes KRCs has invested in real estate and services/hospitali ty oriented business to KRCs relies on a single funding source. N Valid Missing Mean Std. Deviation 73 0 2.0822 1.32028 generate additional and reliable incomes. 73 0 4.1370 1.05824 The KRCs continually seeks new ways if accessing the resources they needs 73 0 4.3699 .48611 regular/periodic budgeting process that enables it allocate resourses and reveals programmatic preferences. 73 0 4.3699 .54024 KRCs uses periodic reports to compare budgetd revenues with actual revenues,and budget expenses against actual expenses. 73 0 4.7260 3.52081 KRCs has highly developed fund raising capacity,and a deverfied funding base that supports sustainerbility. 73 0 4.0274 .60029 KRCs has built own infrastructure capacity anebling its survival and assuring the continuty of services. 72 1 4.7083 5.94206 KRCs has a reliable sources of income. 73 0 3.3973 .90890

Statistics The KRCs has appropriate checks and balances and have internal the organasation's The KRCs under takes budget revisions within a fiscal year N Valid Missing Mean Std. Deviation 73 0 4.3151 .64284 accounts are regulary audited by a reputable audit firm. 73 0 4.4110 .52270 Statistics The organasation has adeduate bookkeeping records how much money has come in and gone out. N Valid Missing Mean Std. Deviation 73 0 4.4521 .57834 The adequate,well trained staff to record financial information. 73 0 4.3562 .58618 placa to conrol and record the assets of the organasation. 73 0 4.1507 .63838 system able to organasation has A procedure is in Balance sheets and income and expenses statements and produced regularly as programmed. 31 42 4.4516 .62390 KRCs financial information is able to guide fanncial decicion making 73 0 4.1644 .55311 The Governing Board reviews financial statement on a regular basis 0 73 fanincial information is contextualized in a strategic and business plan. 73 0 4.2740 .62938 financial proffectionals who oversee the care of organization's assets 73 0 4.3288 .47302

Frequency Table

Senior or Middle Management Cumulative Frequency Valid Senior Management Middle Management Total 31 42 73 Percent 42.5 57.5 100.0 Valid Percent 42.5 57.5 100.0 Percent 42.5 100.0

position in the organization Cumulative Frequency Valid Ag .PR and communication manager auditor branch coodinator branch coordinator budget and analysis officer deparmental head departmental head deputy sectretary general governing boand governing boand member governing board member governing bourd member ICT Officer pragram officer pragramme oficer program officer programm officer programme officer regional manager regional officer reportinging manager repourting officer Total 1 1 22 1 1 6 1 2 1 2 3 1 1 1 1 5 4 6 9 1 1 73 1.4 1.4 30.1 1.4 1.4 8.2 1.4 2.7 1.4 2.7 4.1 1.4 1.4 1.4 1.4 6.8 5.5 8.2 12.3 1.4 1.4 100.0 1.4 1.4 30.1 1.4 1.4 8.2 1.4 2.7 1.4 2.7 4.1 1.4 1.4 1.4 1.4 6.8 5.5 8.2 12.3 1.4 1.4 100.0 4.1 5.5 35.6 37.0 38.4 46.6 47.9 50.7 52.1 54.8 58.9 60.3 61.6 63.0 64.4 71.2 76.7 84.9 97.3 98.6 100.0 1 1 Percent 1.4 1.4 Valid Percent 1.4 1.4 Percent 1.4 2.7

How long have you worked with or been a member of the organasation? Cumulative Frequency Valid 1-2yearsr 2-5years 5-10years over 10 years Total 7 36 24 6 73 Percent 9.6 49.3 32.9 8.2 100.0 Valid Percent 9.6 49.3 32.9 8.2 100.0 Percent 9.6 58.9 91.8 100.0

Age bracket Cumulative Frequency Valid below 25 years 25-35 years 36-45 years 45-50 years over 50 years Total 1 21 38 8 5 73 Percent 1.4 28.8 52.1 11.0 6.8 100.0 Valid Percent 1.4 28.8 52.1 11.0 6.8 100.0 Percent 1.4 30.1 82.2 93.2 100.0

Gender Cumulative Frequency Valid Male female Total 51 22 73 Percent 69.9 30.1 100.0 Valid Percent 69.9 30.1 100.0 Percent 69.9 100.0

Financial Management Cumulative Frequency Valid Greatest influence influence Least influence Total 3 29 41 73 Percent 4.1 39.7 56.2 100.0 Valid Percent 4.1 39.7 56.2 100.0 Percent 4.1 43.8 100.0

Human Resources Management Cumulative Frequency Valid Greatest influence influence Least influence Total 3 41 29 73 Percent 4.1 56.2 39.7 100.0 Valid Percent 4.1 56.2 39.7 100.0 Percent 4.1 60.3 100.0

Leadership Cumulative Frequency Valid Greatest influence influence Least influence Total 67 3 3 73 Percent 91.8 4.1 4.1 100.0 Valid Percent 91.8 4.1 4.1 100.0 Percent 91.8 95.9 100.0

The responsibility and desicion making within the KRCS are known and distributed appropriately. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 5 50 18 73 Percent 6.8 68.5 24.7 100.0 Valid Percent 6.8 68.5 24.7 100.0 Percent 6.8 75.3 100.0

the leader in the organasation set the diretion and ensure that significant taskd are done well Cumulative Frequency Valid Not sure Agree Strongly Agree Total 2 44 27 73 Percent 2.7 60.3 37.0 100.0 Valid Percent 2.7 60.3 37.0 100.0 Percent 2.7 63.0 100.0

The leader in the organasation inspires confidence both with and across teams. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 3 6 42 22 73 Percent 4.1 8.2 57.5 30.1 100.0 Valid Percent 4.1 8.2 57.5 30.1 100.0 Percent 4.1 12.3 69.9 100.0

The leadersin the organasation articulate concerns Cumulative Frequency Valid Not sure Agree Strongly Agree Total Missing System Total 6 18 7 31 42 73 Percent 8.2 24.7 9.6 42.5 57.5 100.0 Valid Percent 19.4 58.1 22.6 100.0 Percent 19.4 77.4 100.0

the leaders in the organasation forge relevant external links Cumulative Frequency Valid Not sure Agree Strongly Agree Total Missing System Total 1 14 16 31 42 73 Percent 1.4 19.2 21.9 42.5 57.5 100.0 Valid Percent 3.2 45.2 51.6 100.0 Percent 3.2 48.4 100.0

Staff members are willing to take on leadership. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total Missing System Total 1 5 54 12 72 1 73 Percent 1.4 6.8 74.0 16.4 98.6 1.4 100.0 Valid Percent 1.4 6.9 75.0 16.7 100.0 Percent 1.4 8.3 83.3 100.0

The leadership is trusted and respected thereby influencing the followers' performance. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 4 43 25 73 Percent 1.4 5.5 58.9 34.2 100.0 Valid Percent 1.4 5.5 58.9 34.2 100.0 Percent 1.4 6.8 65.8 100.0

TheKRCS is appropriately linked externally and its place is seen as important by peer organasation Cumulative Frequency Valid Not sure Agree Strongly Agree Total 3 37 33 73 Percent 4.1 50.7 45.2 100.0 Valid Percent 4.1 50.7 45.2 100.0 Percent 4.1 54.8 100.0

Leadership is effective i acquiring and protecting resources Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 2 2 39 30 73 Percent 2.7 2.7 53.4 41.1 100.0 Valid Percent 2.7 2.7 53.4 41.1 100.0 Percent 2.7 5.5 58.9 100.0

the leadersship demostrates poeples management by helping manage conflict within and across teams. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 3 8 53 9 73 Percent 4.1 11.0 72.6 12.3 100.0 Valid Percent 4.1 11.0 72.6 12.3 100.0 Percent 4.1 15.1 87.7 100.0

The leadership demostrates people management by building trustwithin and accoss teams Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 3 9 55 6 73 Percent 4.1 12.3 75.3 8.2 100.0 Valid Percent 4.1 12.3 75.3 8.2 100.0 Percent 4.1 16.4 91.8 100.0

The leadership provides a coherent path from vision to action that the followers are able to understand and implement. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 2 1 6 51 13 73 Percent 2.7 1.4 8.2 69.9 17.8 100.0 Valid Percent 2.7 1.4 8.2 69.9 17.8 100.0 Percent 2.7 4.1 12.3 82.2 100.0

KRCS invests in training leaders. Cumulative Frequency Valid Strongly Disagree Not sure Agree Strongly Agree Total 1 12 37 23 73 Percent 1.4 16.4 50.7 31.5 100.0 Valid Percent 1.4 16.4 50.7 31.5 100.0 Percent 1.4 17.8 68.5 100.0

KRCS experiences conflict over leadership due to lack of clarity on leadership functions Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 34 24 4 7 4 73 Percent 46.6 32.9 5.5 9.6 5.5 100.0 Valid Percent 46.6 32.9 5.5 9.6 5.5 100.0 Percent 46.6 79.5 84.9 94.5 100.0

The KRCS leadership has the capacity to assess and interpret needs and opportunity outside the organasation. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 6 48 18 73 Percent 1.4 8.2 65.8 24.7 100.0 Valid Percent 1.4 8.2 65.8 24.7 100.0 Percent 1.4 9.6 75.3 100.0

The KRCS leadership is able to establish direction and influence rest of the staff towards common goal/aim. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 2 2 38 31 73 Percent 2.7 2.7 52.1 42.5 100.0 Valid Percent 2.7 2.7 52.1 42.5 100.0 Percent 2.7 5.5 57.5 100.0

The KRCS leadership has complete confidence in the rest of the team. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 1 2 18 43 9 73 Percent 1.4 2.7 24.7 58.9 12.3 100.0 Valid Percent 1.4 2.7 24.7 58.9 12.3 100.0 Percent 1.4 4.1 28.8 87.7 100.0

The KRCS leadership articulates the vision and strategy thereby inspiring the teams to align efforts with that vision. Cumulative Frequency Valid Agree Strongly Agree Total 38 35 73 Percent 52.1 47.9 100.0 Valid Percent 52.1 47.9 100.0 Percent 52.1 100.0

The organasation has a strategic Plan Cumulative Frequency Valid Agree Strongly Agree Total 18 55 73 Percent 24.7 75.3 100.0 Valid Percent 24.7 75.3 100.0 Percent 24.7 100.0

The Strategic Plan is known and acceptable to the Board of Directors,senior managers and other staff. Cumulative Frequency Valid Agree Strongly Agree Total 29 44 73 Percent 39.7 60.3 100.0 Valid Percent 39.7 60.3 100.0 Percent 39.7 100.0

The strategic Plan sets out the specific values that the organization uses. Cumulative Frequency Valid Agree Strongly Agree Total 28 45 73 Percent 38.4 61.6 100.0 Valid Percent 38.4 61.6 100.0 Percent 38.4 100.0

The strategic Plan sets out the mission of the organization. Cumulative Frequency Valid Agree Strongly Agree Total 23 50 73 Percent 31.5 68.5 100.0 Valid Percent 31.5 68.5 100.0 Percent 31.5 100.0

The Strategic Plan sets out the goals and priorities of the organization. Cumulative Frequency Valid Agree Strongly Agree Total 28 45 73 Percent 38.4 61.6 100.0 Valid Percent 38.4 61.6 100.0 Percent 38.4 100.0

The Strategic Plan is well written and set out the specific tactic that the organization uses. Cumulative Frequency Valid Agree Strongly Agree Total Missing System Total 27 45 72 1 73 Percent 37.0 61.6 98.6 1.4 100.0 Valid Percent 37.5 62.5 100.0 Percent 37.5 100.0

The KRCS STRATEGIC PLAN IS USED TO HELP make decision and use resources optimally Cumulative Frequency Valid Not sure Agree Strongly Agree Total 7 39 27 73 Percent 9.6 53.4 37.0 100.0 Valid Percent 9.6 53.4 37.0 100.0 Percent 9.6 63.0 100.0

the KRCS mission statement clearly defines the scope of its activities. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 2 3 29 39 73 Percent 2.7 4.1 39.7 53.4 100.0 Valid Percent 2.7 4.1 39.7 53.4 100.0 Percent 2.7 6.8 46.6 100.0

the KRCS MISSION STATEMENT CLEARLY DEFINE ITS PRODUCTS AND SERVICES. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 6 36 31 73 Percent 8.2 49.3 42.5 100.0 Valid Percent 8.2 49.3 42.5 100.0 Percent 8.2 57.5 100.0

the KRCS Mission Statement clearly defines the technology and approaches its use to meet its goal Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 4 5 25 26 13 73 Percent 5.5 6.8 34.2 35.6 17.8 100.0 Valid Percent 5.5 6.8 34.2 35.6 17.8 100.0 Percent 5.5 12.3 46.6 82.2 100.0

The Mission statement clearly reflects the expectation of its stakeholders Cumulative Frequency Valid Agree Strongly Agree Total Missing System Total 47 24 71 2 73 Percent 64.4 32.9 97.3 2.7 100.0 Valid Percent 66.2 33.8 100.0 Percent 66.2 100.0

The KRCS process of developing the strategic Plan identifies external and internal challenges and opportunities the organization may encounter. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 6 42 25 73 Percent 8.2 57.5 34.2 100.0 Valid Percent 8.2 57.5 34.2 100.0 Percent 8.2 65.8 100.0

the government structure both claifies and support the organization's direction. Cumulative Frequency Valid Disagree Agree Strongly Agree Total 2 35 36 73 Percent 2.7 47.9 49.3 100.0 Valid Percent 2.7 47.9 49.3 100.0 Percent 2.7 50.7 100.0

the Government board meet regularly as defined and both quality and quantity issues are reflected in the board's discussion and minutes Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total Missing System Total 1 1 11 18 31 42 73 Percent 1.4 1.4 15.1 24.7 42.5 57.5 100.0 Valid Percent 3.2 3.2 35.5 58.1 100.0 Percent 3.2 6.5 41.9 100.0

The governing Board has influential and productive members working closely to the secretly General. Frequency Missing System 73 Percent 100.0

the governing Board's performance is reflected in the organization's fiscal performance and perceptions of organisational effectiveness Cumulative Frequency Valid Agree Strongly Agree Total Missing System Total 12 19 31 42 73 Percent 16.4 26.0 42.5 57.5 100.0 Valid Percent 38.7 61.3 100.0 Percent 38.7 100.0

The KRCS Governance Board provides strategic guideline support and accountability to the management and ensure the non-presence of conflict of interest in their engagement with the KRCS Cumulative Frequency Valid Not sure Agree Strongly Agree Total Missing System Total 2 10 18 30 43 73 Percent 2.7 13.7 24.7 41.1 58.9 100.0 Valid Percent 6.7 33.3 60.0 100.0 Percent 6.7 40.0 100.0

The governance Board assess whether the KRCS initiatives are supportable and meet development goals. Frequency Missing System 73 Percent 100.0

the governance board determines whether the KRCS is appropriately responding to important forces and trends in its field and within the wider environment. Frequency Missing System 73 Percent 100.0

The KRCS Governance Board fosters group processes and strong interpersonal relationships among board members. Frequency Missing System 73 Percent 100.0

KRCS has a clear separation of functions between the governance and the management Cumulative Frequency Valid Disagree Agree Strongly Agree Total 3 26 44 73 Percent 4.1 35.6 60.3 100.0 Valid Percent 4.1 35.6 60.3 100.0 Percent 4.1 39.7 100.0

the KRCS governance knows its roles, ensures new members are fully oriented and actively seeks feedback on its performance. Frequency Missing System 73 Percent 100.0

The roles within the organization are clearly defining but flexible enough to adapt to changing needs Cumulative Frequency Valid Not sure Agree Strongly Agree Total 1 50 22 73 Percent 1.4 68.5 30.1 100.0 Valid Percent 1.4 68.5 30.1 100.0 Percent 1.4 69.9 100.0

staffs members have linkages with ,and access to, other units of the organization important to their work Cumulative Frequency Valid Not sure Agree Strongly Agree Total 3 45 25 73 Percent 4.1 61.6 34.2 100.0 Valid Percent 4.1 61.6 34.2 100.0 Percent 4.1 65.8 100.0

Coordinating mechanisms are in place to facilitate access to other unit of work within the organization. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 3 59 11 73 Percent 4.1 80.8 15.1 100.0 Valid Percent 4.1 80.8 15.1 100.0 Percent 4.1 84.9 100.0

The organization offers clear lines of accountability (individual, group and organization accountability) Cumulative Frequency Valid Not sure Agree Strongly Agree Total 2 52 19 73 Percent 2.7 71.2 26.0 100.0 Valid Percent 2.7 71.2 26.0 100.0 Percent 2.7 74.0 100.0

The KRCS' stakeholders understand its role and area of specialization Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 2 5 31 35 73 Percent 2.7 6.8 42.5 47.9 100.0 Valid Percent 2.7 6.8 42.5 47.9 100.0 Percent 2.7 9.6 52.1 100.0

the areas of specialization helps determine the funding and types of funders the organization attracts. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 12 42 19 73 Percent 16.4 57.5 26.0 100.0 Valid Percent 16.4 57.5 26.0 100.0 Percent 16.4 74.0 100.0

the right people are in the right jobs in the organization. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 6 10 53 4 73 Percent 8.2 13.7 72.6 5.5 100.0 Valid Percent 8.2 13.7 72.6 5.5 100.0 Percent 8.2 21.9 94.5 100.0

The KRCS has a plan for improving the employees skills, knowledge and attitudes Cumulative Frequency Valid Not sure Agree Strongly Agree Total 8 56 9 73 Percent 11.0 76.7 12.3 100.0 Valid Percent 11.0 76.7 12.3 100.0 Percent 11.0 87.7 100.0

The KRCS can forecast current and future demands for human resources. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 1 9 30 31 2 73 Percent 1.4 12.3 41.1 42.5 2.7 100.0 Valid Percent 1.4 12.3 41.1 42.5 2.7 100.0 Percent 1.4 13.7 54.8 97.3 100.0

the KRCS human resource planning is closely linked to the organizations mission and strategic objectives Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total Missing System Total 1 2 10 50 9 72 1 73 Percent 1.4 2.7 13.7 68.5 12.3 98.6 1.4 100.0 Valid Percent 1.4 2.8 13.9 69.4 12.5 100.0 Percent 1.4 4.2 18.1 87.5 100.0

The KRCS has developed and disseminated its personnel manual/policy Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 7 50 15 73 Percent 1.4 9.6 68.5 20.5 100.0 Valid Percent 1.4 9.6 68.5 20.5 100.0 Percent 1.4 11.0 79.5 100.0

The organization has appropriated job descriptions to determine the positions it is staffing for. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total Missing System Total 3 1 47 21 72 1 73 Percent 4.1 1.4 64.4 28.8 98.6 1.4 100.0 Valid Percent 4.2 1.4 65.3 29.2 100.0 Percent 4.2 5.6 70.8 100.0

the volunteers are thoughtfully recruited, organized , develop and managed . Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 13 23 31 6 73 Percent 17.8 31.5 42.5 8.2 100.0 Valid Percent 17.8 31.5 42.5 8.2 100.0 Percent 17.8 49.3 91.8 100.0

Orientation of new staff is undertaken systematically. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 12 17 38 6 73 Percent 16.4 23.3 52.1 8.2 100.0 Valid Percent 16.4 23.3 52.1 8.2 100.0 Percent 16.4 39.7 91.8 100.0

positions within the KRCS are fully staffed (no vacancies)with appropriate skill levels Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 16 8 40 9 73 Percent 21.9 11.0 54.8 12.3 100.0 Valid Percent 21.9 11.0 54.8 12.3 100.0 Percent 21.9 32.9 87.7 100.0

The krcs ensures that individuals with the appropriate range of knowledge, skill and abilities ,attitudes and value are recruited. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 2 8 55 8 73 Percent 2.7 11.0 75.3 11.0 100.0 Valid Percent 2.7 11.0 75.3 11.0 100.0 Percent 2.7 13.7 89.0 100.0

KRCS results and retains qualified employees. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 1 4 10 49 9 73 Percent 1.4 5.5 13.7 67.1 12.3 100.0 Valid Percent 1.4 5.5 13.7 67.1 12.3 100.0 Percent 1.4 6.8 20.5 87.7 100.0

The organization has a policy ,plan and budget for training. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 3 19 38 13 73 Percent 4.1 26.0 52.1 17.8 100.0 Valid Percent 4.1 26.0 52.1 17.8 100.0 Percent 4.1 30.1 82.2 100.0

The organization encourages staff members to continue and develop by providing for learning and covering the training costs. Cumulative Frequency Valid Not sure Agree Strongly Agree Total Missing System Total 7 48 17 72 1 73 Percent 9.6 65.8 23.3 98.6 1.4 100.0 Valid Percent 9.7 66.7 23.6 100.0 Percent 9.7 76.4 100.0

training is demand driven (responding to the needs of the organization)and not supply driven(responding to whatever is being offered by the market or donors) Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total Missing System Total 4 26 29 13 72 1 73 Percent 5.5 35.6 39.7 17.8 98.6 1.4 100.0 Valid Percent 5.6 36.1 40.3 18.1 100.0 Percent 5.6 41.7 81.9 100.0

The training opportunities availed to staff influence their performance Cumulative Frequency Valid Not sure Agree Strongly Agree Total 10 52 11 73 Percent 13.7 71.2 15.1 100.0 Valid Percent 13.7 71.2 15.1 100.0 Percent 13.7 84.9 100.0

KRCS supports and offers careers development opportunities to its employees. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 3 6 50 14 73 Percent 4.1 8.2 68.5 19.2 100.0 Valid Percent 4.1 8.2 68.5 19.2 100.0 Percent 4.1 12.3 80.8 100.0

Employee retention is highly influenced by the training opportunities they are able to access within the organization. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 1 12 39 14 7 73 Percent 1.4 16.4 53.4 19.2 9.6 100.0 Valid Percent 1.4 16.4 53.4 19.2 9.6 100.0 Percent 1.4 17.8 71.2 90.4 100.0

the organization has a compensation policy that complies with the rules and regulations of the country Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 2 15 38 18 73 Percent 2.7 20.5 52.1 24.7 100.0 Valid Percent 2.7 20.5 52.1 24.7 100.0 Percent 2.7 23.3 75.3 100.0

Compensation packages are high enough to attract large applicant pools for open positions. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree 45.00 Total 2 22 44 4 1 73 Percent 2.7 30.1 60.3 5.5 1.4 100.0 Valid Percent 2.7 30.1 60.3 5.5 1.4 100.0 Percent 2.7 32.9 93.2 98.6 100.0

Staff members are generally satisfied with their compensation. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Total 1 2 48 22 73 Percent 1.4 2.7 65.8 30.1 100.0 Valid Percent 1.4 2.7 65.8 30.1 100.0 Percent 1.4 4.1 69.9 100.0

Compensation packages are externally competitive for the sector. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 28 42 2 73 Percent 1.4 38.4 57.5 2.7 100.0 Valid Percent 1.4 38.4 57.5 2.7 100.0 Percent 1.4 39.7 97.3 100.0

the mission of the KRCS is an attraction element to persons joining th organization Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree 33.00 Total 2 16 41 13 1 73 Percent 2.7 21.9 56.2 17.8 1.4 100.0 Valid Percent 2.7 21.9 56.2 17.8 1.4 100.0 Percent 2.7 24.7 80.8 98.6 100.0

Compensation differentials are to motivate staff. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 7 12 49 5 73 Percent 9.6 16.4 67.1 6.8 100.0 Valid Percent 9.6 16.4 67.1 6.8 100.0 Percent 9.6 26.0 93.2 100.0

The organization motivates staff with monetary and non monetary rewards. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 4 6 36 27 73 Percent 5.5 8.2 49.3 37.0 100.0 Valid Percent 5.5 8.2 49.3 37.0 100.0 Percent 5.5 13.7 63.0 100.0

The KRCS implement a performance appraisal system that performance goal and provides appropriate feedback to allow for increased productivity. Cumulative Frequency Valid Strongly Disagree Not sure Agree Strongly Agree Total 1 2 38 32 73 Percent 1.4 2.7 52.1 43.8 100.0 Valid Percent 1.4 2.7 52.1 43.8 100.0 Percent 1.4 4.1 56.2 100.0

the KRCS assessment and reward system enable the organization to retain good employees ,motivated staff ,control labor costs and facilitates achievement of the organisation's strategic objectives Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 1 7 11 38 16 73 Percent 1.4 9.6 15.1 52.1 21.9 100.0 Valid Percent 1.4 9.6 15.1 52.1 21.9 100.0 Percent 1.4 11.0 26.0 78.1 100.0

promotion within KRCs are based on performance Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 2 5 5 51 10 73 Percent 2.7 6.8 6.8 69.9 13.7 100.0 Valid Percent 2.7 6.8 6.8 69.9 13.7 100.0 Percent 2.7 9.6 16.4 86.3 100.0

The KRCs HR activities address health and safety issues, human-rights issues, and the quality of working life. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 5 15 41 12 73 Percent 6.8 20.5 56.2 16.4 100.0 Valid Percent 6.8 20.5 56.2 16.4 100.0 Percent 6.8 27.4 83.6 100.0

Concrete measure are taken to ensure that employees feelings of ownership, self control, responsibility and self -respect. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 15 51 6 73 Percent 1.4 20.5 69.9 8.2 100.0 Valid Percent 1.4 20.5 69.9 8.2 100.0 Percent 1.4 21.9 91.8 100.0

The KRCs Board and managers have the information they need to make decision and allocate the organization's and inspire confidence in the funders. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 4 48 21 73 Percent 5.5 65.8 28.8 100.0 Valid Percent 5.5 65.8 28.8 100.0 Percent 5.5 71.2 100.0

The KRCS has sound internal financial procedures for administering the organizations funds. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 2 49 21 73 Percent 1.4 2.7 67.1 28.8 100.0 Valid Percent 1.4 2.7 67.1 28.8 100.0 Percent 1.4 4.1 71.2 100.0

The KRCS budget clearly supports the important goals and objectives of the society. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 1 43 29 73 Percent 1.4 58.9 39.7 100.0 Valid Percent 1.4 58.9 39.7 100.0 Percent 1.4 60.3 100.0

The KRCS has adequately trained human resource to plan and budget resources, manage cash, account, and provide financial reporting. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 2 46 25 73 Percent 2.7 63.0 34.2 100.0 Valid Percent 2.7 63.0 34.2 100.0 Percent 2.7 65.8 100.0

The KRCs has skilled people at the board and management levels to carry out financial analysis Cumulative Frequency Valid Not sure Agree Strongly Agree Total Missing System Total 2 13 16 31 42 73 Percent 2.7 17.8 21.9 42.5 57.5 100.0 Valid Percent 6.5 41.9 51.6 100.0 Percent 6.5 48.4 100.0

The organization undertakes adequate and timely financial planning that enables forecasting of requirements. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 2 53 18 73 Percent 2.7 72.6 24.7 100.0 Valid Percent 2.7 72.6 24.7 100.0 Percent 2.7 75.3 100.0

the financial planning takes into account the KRCs short and long term financial requirement Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 4 2 49 18 73 Percent 5.5 2.7 67.1 24.7 100.0 Valid Percent 5.5 2.7 67.1 24.7 100.0 Percent 5.5 8.2 75.3 100.0

The KRCs implements long range financial planning enabling the development of long term (5years)financial projections Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total Missing System Total 8 26 22 16 72 1 73 Percent 11.0 35.6 30.1 21.9 98.6 1.4 100.0 Valid Percent 11.1 36.1 30.6 22.2 100.0 Percent 11.1 47.2 77.8 100.0

The KRCs has appropriate checks and balances to oversee the care of the organizations assets. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 7 53 13 73 Percent 9.6 72.6 17.8 100.0 Valid Percent 9.6 72.6 17.8 100.0 Percent 9.6 82.2 100.0

Members of the KRCs Governing Board are involved in financial planning and monitoring. Cumulative Frequency Valid Not sure Agree Strongly Agree Total Missing System Total 3 22 6 31 42 73 Percent 4.1 30.1 8.2 42.5 57.5 100.0 Valid Percent 9.7 71.0 19.4 100.0 Percent 9.7 80.6 100.0

Fund from various sources are properly managed. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 3 53 16 73 Percent 1.4 4.1 72.6 21.9 100.0 Valid Percent 1.4 4.1 72.6 21.9 100.0 Percent 1.4 5.5 78.1 100.0

financial reports are provided to senior management ,Government board, and the funders on a regular and programmed basis to inform related decision making Cumulative Frequency Valid Disagree Agree Strongly Agree Total Missing System Total 1 19 11 31 42 73 Percent 1.4 26.0 15.1 42.5 57.5 100.0 Valid Percent 3.2 61.3 35.5 100.0 Percent 3.2 64.5 100.0

KRCs has highly developed fund raising capacity, and a devitrified funding base that supports sustainability. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 9 50 13 73 Percent 1.4 12.3 68.5 17.8 100.0 Valid Percent 1.4 12.3 68.5 17.8 100.0 Percent 1.4 13.7 82.2 100.0

KRCs has built own infrastructure capacity enabling its survival and assuring the continuity of services. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree 54.00 Total Missing System Total 1 4 3 48 15 1 72 1 73 Percent 1.4 5.5 4.1 65.8 20.5 1.4 98.6 1.4 100.0 Valid Percent 1.4 5.6 4.2 66.7 20.8 1.4 100.0 Percent 1.4 6.9 11.1 77.8 98.6 100.0

KRC has a reliable sources of income. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 2 11 20 36 4 73 Percent 2.7 15.1 27.4 49.3 5.5 100.0 Valid Percent 2.7 15.1 27.4 49.3 5.5 100.0 Percent 2.7 17.8 45.2 94.5 100.0

KRCs relies on a single funding source. Cumulative Frequency Valid Strongly Disagree Disagree Not sure Agree Strongly Agree Total 35 18 3 13 4 73 Percent 47.9 24.7 4.1 17.8 5.5 100.0 Valid Percent 47.9 24.7 4.1 17.8 5.5 100.0 Percent 47.9 72.6 76.7 94.5 100.0

KRCs has invested in real estate and services/hospitality oriented business to generate additional and reliable incomes. Cumulative Frequency Valid Strongly Disagree Disagree Agree Strongly Agree Total 5 2 37 29 73 Percent 6.8 2.7 50.7 39.7 100.0 Valid Percent 6.8 2.7 50.7 39.7 100.0 Percent 6.8 9.6 60.3 100.0

The KRCs continually seeks new ways if accessing the resources they needs Cumulative Frequency Valid Agree Strongly Agree Total 46 27 73 Percent 63.0 37.0 100.0 Valid Percent 63.0 37.0 100.0 Percent 63.0 100.0

The KRCs undertakes regular/periodic budgeting process that enables it allocate resourses and reveals programmatic preferences. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 2 42 29 73 Percent 2.7 57.5 39.7 100.0 Valid Percent 2.7 57.5 39.7 100.0 Percent 2.7 60.3 100.0

KRCs uses periodic reports to compare budgetd revenues with actual revenues,and budget expenses against actual expenses. Cumulative Frequency Valid Not sure Agree Strongly Agree 34.00 Total 4 41 27 1 73 Percent 5.5 56.2 37.0 1.4 100.0 Valid Percent 5.5 56.2 37.0 1.4 100.0 Percent 5.5 61.6 98.6 100.0

The KRCs under takes budget revisions within a fiscal year Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 4 39 29 73 Percent 1.4 5.5 53.4 39.7 100.0 Valid Percent 1.4 5.5 53.4 39.7 100.0 Percent 1.4 6.8 60.3 100.0

the organasation's accounts are regulary audited by a reputable audit firm. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 1 41 31 73 Percent 1.4 56.2 42.5 100.0 Valid Percent 1.4 56.2 42.5 100.0 Percent 1.4 57.5 100.0

The Governing Board reviews financial statement on a regular basis Frequency Missing System 73 Percent 100.0

fanincial information is contextualized in a strategic and business plan. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 7 39 27 73 Percent 9.6 53.4 37.0 100.0 Valid Percent 9.6 53.4 37.0 100.0 Percent 9.6 63.0 100.0

The KRCs has appropriate checks and balances and have internal financial proffectionals who oversee the care of organization's assets Cumulative Frequency Valid Agree Strongly Agree Total 49 24 73 Percent 67.1 32.9 100.0 Valid Percent 67.1 32.9 100.0 Percent 67.1 100.0

The organasation has adeduate bookkeeping system able to records how much money has come in and gone out. Cumulative Frequency Valid Not sure Agree Strongly Agree Total 3 34 36 73 Percent 4.1 46.6 49.3 100.0 Valid Percent 4.1 46.6 49.3 100.0 Percent 4.1 50.7 100.0

The organasation has adequate,well trained staff to record financial information. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 1 42 29 73 Percent 1.4 1.4 57.5 39.7 100.0 Valid Percent 1.4 1.4 57.5 39.7 100.0 Percent 1.4 2.7 60.3 100.0

A procedure is in placa to conrol and record the assets of the organasation. Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 2 4 48 19 73 Percent 2.7 5.5 65.8 26.0 100.0 Valid Percent 2.7 5.5 65.8 26.0 100.0 Percent 2.7 8.2 74.0 100.0

Balance sheets and income and expenses statements and produced regularly as programmed. Cumulative Frequency Valid Not sure Agree Strongly Agree Total Missing System Total 2 13 16 31 42 73 Percent 2.7 17.8 21.9 42.5 57.5 100.0 Valid Percent 6.5 41.9 51.6 100.0 Percent 6.5 48.4 100.0

KRCs financial information is able to guide fanncial decicion making Cumulative Frequency Valid Disagree Not sure Agree Strongly Agree Total 1 3 52 17 73 Percent 1.4 4.1 71.2 23.3 100.0 Valid Percent 1.4 4.1 71.2 23.3 100.0 Percent 1.4 5.5 76.7 100.0