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When the ship is sinking, you need a leader to give orders, not call a meeting
A chaos team leader will often need to take a stand and maybe tell management that the team cannot do everything that theyre being asked to do. Its a tough role, it requires you to make tough decisions with conviction.
spend in excess of 50% of his time with his team. So, the first mistake in our list is to not recognise what maturity level your team is at, and therefore not know how to lead your team in the right way. If you run your team as if they were self-leading, but in reality theyre chaos, then before long youll be heading up a certain creek without a paddle.
hold a lot of crucial knowledge. A person with a bus factor of 1 (meaning they could bring the project to a halt if they got hit by a bus) should be treated just the same as anyone else. I love the idea of people having a bus factor, just because it reminds me of the Kevin Bacon number [5].
#5 Being Irrelevant
I think this is about being in too many meetings and dealing with too many emails etc and so on basically not being there for the team, losing contact with the real work, and generally being irrelevant. Nothing to do with Kevin Bacon.
#2 Fear of Delegation
If youre used to taking things on and doing them yourself, then it can be quite hard to feel comfortable delegating work to people, especially if you have trouble relying on others to get the work done.
#6 Being Super-reasonable
Not sure I really agree with the terminology here but Roy says that its super-reasonable to assume that everyone understands what your talking about when in reality you might not be getting your point across. I think the point to make here is that when youre dealing with groups of people, as in an agile team, its wrong to assume they all have the same level of knowledge and understanding as yourself, and that you should communicate with them in the best way suitable, which tends to be by not making too many assumptions.
If everyone feels comfortable in what theyre doing, then youre doing something wrong
When you delegate work, youll need to get used to asking other people to take responsibility for something youd otherwise do yourself. This responsibility can take some people out of their comfort zone, and this is a good thing. Its important to challenge your team and get them out of their comfort zone as itll help them grow.
#3 Fear of Engagement
This generally means not communicating effectively, but Roy breaks this down even further:
#7 Blaming
If you make your mind up that someones rubbish, then you will consciously and subconsciously use this as an excuse to not engage that individual. There will always be some people who are rubbish, but what you need to do is work on their weaknesses and bring them up to the level of the team, rather than to avoid engaging them, as this just means youll constantly be carrying a dead weight.
#4 Placating
The Bus Factor whats that? Well, the bus factor is the number of people needed to get hit by a bus for the project to grind to a standstill. Its all about individuals holding lots of information. Ive seen this in a number of places, on good projects as well as bad, so I think its fairly natural, but the point that Roy makes is that you mustnt placate these individuals just because they
commitment. Roy suggests that when you have a meeting, end it by asking people what theyre actions are, and make sure they answer in the form I will do X by Y. However, people should only commit to doing things that are under their control, theres no point committing to doing something that you have to get someone else to do. Also, as soon as you know that youre unable to deliver on time, let the team know and they might be able to help you out and maybe then you will be able to deliver on time.
#9 Fear of Assertiveness
Apparently this is common in the UK and in Norway, but not in Denmark. Bet you didnt know that. Well its true, allegedly. Anyway, assertiveness is all about standing your ground and not living with things that you feel arent acceptable. If your team is in chaos mode, then you need to be especially assertive. A fear of being assertive can be disastrous in a chaos team.