Restrictions of SAP CRM 2007& 7.

Following are the some of the functionalities of SAP CRM 5.0 and previous versions which are not supported in SAP CRM 2007 onwards.If current application uses any of the following elements, a migration or work around would be required.

Click on the article index on therightto browse to relevant areas->

MASTER DATA->SAP CRM 6.0& SAP CRM 7.0 Function in SAP CRM 5.0 5.0 UI Restrictions of SAP CRM 2007 & SAP CRM 7.0 Accounts & Contacts

Field- and table-like enhancementsBusiness Data Toolset (BDT) not supported(no reusable)(EEW) CRM SAP GUI, PCUI generated with the Easy Enhancement Workbench in SAP are

Postal validation

SAP GUI, PCUI Restriction for Products

PCUI If a customer uses third party software for postal

Display of Related Business Documents (BDOCs) longer supported SAP GUI No Recategorization of ProductsGUI SAP Only avalable in SAP GUI.

Display data for date/time in the past (this does not longer supported.The change history allows a detai SAP GUI No refer to change documents UI generation of relationships between products and business partner/product.

SAP GUI

BOL entries are generated for the CRM WebClient UI; the user interface is not

Restrictions for Product Hierarchies

Definition of default values and value restrictions with regard to the maintenance of product categories.

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Restrictions of SAP CRM 2007& 7.0

For the definition of default values the new template functionality can be used to

Restrictions for Partner/Product Ranges

Listing functionality for Partner/Product Ranges (PPRs): Specific view on PPR reporting and maintenan

SAP GUI

Only generic PPR maintenance can be used.

Restrictions for Installed Bases Display of detail data of SAP GUI,PCUI the products You can navigate via hyperlink to the complete Data

Maintenance of certain data of the (individual) object. SAP GUI,PCUI You can navigate via hyperlink to the complete data.

No display of installed bases at a specific point in time. SAP GUI Not available

The structure of an installed base assigned as component is not visible in the installed base in via h SAP GUI You can navigate focu

Parallel display of two installed bases, one beside the other, and moving objects between both (transact

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Restrictions of SAP CRM 2007& 7.0

SAP GUI

Not available

Fact Sheet

PCUI

The reporting is done in different assignment blocks in th

Attachments

PCUI

The following functions are not supported:

*Document tree structure.

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Restrictions of SAP CRM 2007& 7.0

*Document versioning

*Where-used list

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Restrictions of SAP CRM 2007& 7.0

SALES-> Function in SAP CRM 5.0 UI 5.0 Inquiry Processing SAP GUI

SAP CRM 6.0& SAP CRM 7.0

Restrictions in SAP CRM 2007 & SAP CRM 7.0 Sales Order Management, CRM Billin Not Available

Partial transaction processing (sales order, sales quotation, and sales contract)

SAP GUI

Not Available

Combination of quotation and order items in one document . SAP GUI Not Available SAP GUI,PCUI Available Not

Commodity Pricing

Incentive and Commission Management Available SAP GUI,PCUI Not Reference Objects on Sales Order Item Level. SAP GUI Not available in CRM WebClient UI

Partners on Sales Order Item Level SAP GUI Account Fact Sheet (AFS) Grid SAP GUI

Ship-To Party, Payer, and Bill-To Party are available in the bu Not available in CRM WebClient

Restriction in Opportunities, Listings, Territory Management

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Restrictions of SAP CRM 2007& 7.0

Organizational Management GUI, PCUI following functions are not supported: SAP The

* The hierarchy on item-header level; only the hierarchy on header-header level is supported, which i

*Competitor products

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Restrictions of SAP CRM 2007& 7.0

* Document flow on item level

* Project integration with Product Lifecycle

Management (PLM) in Collaboration Projects (cPro)

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Restrictions of SAP CRM 2007& 7.0

Listings

SAP GUI, PCUI *Listing Maintenance: Personalization of dynamic fields is not s

*Listing Reports: The function Save Search As is not supported .

Territory Management

SAP GUI

* It is not possible to assign employees to a territory when you

*The number of objects for a territory is not displayed .

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Restrictions of SAP CRM 2007& 7.0

Organizational Management GUI SAP

* New territories cannot be assigned from the organizational m

* On the assignment block, the corresponding ERP sales organization is no longer displayed; this is n

Restriction in Account Planning BAdI CRM_ACC_PL->AUTHORITY

CHECK

PCUI

The BAdI AUTHORITY_CHECK is not longer called for the result list ; there is no workaro

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Restrictions of SAP CRM 2007& 7.0

BAdI CRM_ACC_PL

SAP GUI, PCUI BAdI methods CHECK_BEFORE_SAVE and GET_DRO New

Customizing

SAP GUI, PCUI delivery Customizing for planning profile groups has been The

Partner/product range (PPR) check on person responsible.performed on the planning customer and pro The PPR check is only

Restriction of Mobile Sales

Account Planning

Mobile Client The Account Planning data persists only in SAP NetWeaver Busin

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Restrictions of SAP CRM 2007& 7.0

SERVICES-

>SAP CRM 6.0& SAP CRM 7.0

Function in SAP CRM 5.0 UI 5.0 Restriction of

Restrictions in SAP CRM 2007 & SAP CRM 7.0

Item Hierarchy Tree Not supported Service Monitor Action Monitor Subject Code

SAP GUI,PCUI SAP GUI SAP GUI Only supported in SAP GUI Only supported in SAP GU

SAP GUI,PCUIsupported; subject code catalogs have been replaced by the cate Not

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Restrictions of SAP CRM 2007& 7.0

Service Order Quotations SAP GUI,PCUI Converting service order quotations to service orders by using status

Service Level Agreement (SLA) Profile administration transaction (CRMD_SERV_SLA) Maintain SLA P SAP GUI,PCUI Administration. The

MARKETING-

>SAP CRM 6.0& SAP CRM 7.0

Function in SAP CRM 5.05.0 UI Marketing Plans and Campaigns

Restrictions in SAP CRM 2007 & SAP CRM 7.0

BAdI CRM_MKTPL

SAP GUI,PCUI Due to changes in architecture (object layer) the old BAdI C

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Restrictions of SAP CRM 2007& 7.0

BAdI CRM_MKTPL->AUTHORITY CHECK PCUI CHECK The BAdI AUTHORITY_CHECK is no longer used

BAdI CRM_MKTPL_KPI_BADIGUI,PCUI SAP

Because the key figure planning integration has been redesigned, the BAdI CRM_MKTPL_KPI_BADI is

Business Intelligence (BI) Reports SAP GUI,PCUI Customizing ERP Integration SAP GUI SAP GUI

BI reports assigned to planning profile groups are not evalu

The Customizing settings for column number, column widt

The ERP integration type Online is not available anymore. O

Customizing

SAP GUI,PCUI he standard Customizing for planning profile groups has cha T

* Workflow profiles from 4CO1 and 4CO2 removed

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Restrictions of SAP CRM 2007& 7.0

* Business partner planning profile moved from 4MKT to 4CP1

*Planning profile group SAP1 removed

*The new key performance indicator(KPI)hasbeen removed.

Key Figure Planning

SAP GUI,PCUI

Old style key figure planning in the SAP List Viewer (ALV) is not supported anymore. Budgeting SAP GUI

Top-down budgeting in Microsoft Excel is not supported a

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Restrictions of SAP CRM 2007& 7.0

Success Key Measure Planning SAP GUI,PCUI Success key measure planning is not supported Hierarchy SAP GUI,PCUI

The creation of a campaign or campaign elements below campaign elements is no longer possible. Segment Partner Function SAP GUI,PCUI The segment partner function is no longer available (BOL/GENIL exists, but no UI component) Search Function Mail Forms Letter as direct channel SAP GUI PDF Format Mail Templates SAP GUI SAP GUI PDF format is no longer supported. Mail templates are no longer supported.

SAP GUI,PCUI Search results do not include objects of the following type

Letter is not supported as a direct channel anymore; send

Address Administration SAP GUI,PCUI Automatic address administration via address node is no longer supported SAP Smart Forms SAP GUI,PCUI

Not supported.Use Mail Forms.

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