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User Guide
V100R001
User Guide
01 2010-08-04 202314
Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. Please feel free to contact our local office or company headquarters.
Other trademarks, product, service and company names mentioned are the property of their respective owners.
Notice
Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and may not be activated or may be limited by local network operators or network service providers. Thus the descriptions herein may not exactly match the product or its accessories you purchase. Huawei Technologies Co., Ltd reserves the right to change or modify any information or specifications contained in this manual without prior notice or obligation.
NO WARRANTY
THE CONTENTS OF THIS MANUAL ARE PROVIDED AS IS. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO CASE SHALL HUAWEI TECHNOLOGIES CO., LTD BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOST PROFITS, BUSINESS, REVENUE, DATA, GOODWILL OR ANTICIPATED SAVINGS.
Contents
1 Warnings and Precautions ....................................................................... 1 2 Connecting the Cables and Getting Started............................................ 6
2.1 Simple Connection .......................................................................................6 2.2 Connecting One Telephone ..........................................................................7 2.3 Connecting Multiple Telephones .................................................................8 2.4 Getting Started .............................................................................................8
5 FAQs......................................................................................................... 12 6 Appendix.................................................................................................. 15
6.1 Indicators....................................................................................................15 6.2 Interfaces and Buttons................................................................................16 i
ii
Basic Requirements
During storage, transportation, and operation of the device, keep it dry and prevent it from colliding with other objects. Do not dismantle the device. In case of any fault, contact an authorized service center for assistance or repair. Without authorization, no organization or individual can change the mechanical, safety, or performance design of the device. When using the device, observe all applicable laws and regulations and respect the legal rights of other people.
Accessory Requirements
Use only the accessories supplied or authorized by the device manufacturer. Otherwise, the performance of the device may get affected, the warranty for the device or the laws and regulations related to telecommunications terminals may become null and void, or an injury may occur. Do not use the power adapter if its cable is damaged. Otherwise, electric shocks or fires may occur. Ensure that the power adapter meets the specifications indicated on the device nameplate. Ensure that the power adapter meets the requirements of Clause 2.5 in IEC60950-1/EN60950-1 and it is tested and approved according to national or local standards.
Safety of Children
Keep the device and its accessories out of the reach of children. Otherwise, they may damage the device and its accessories by mistake, or they may swallow the small components of the device, causing suffocation or other dangerous situations.
Maintenance
If the device is not used for a long time, power it off, and then remove all the cables connected to it. If any exception occurs, for example, if the device emits any smoke or unusual sound or smell, stop using the device immediately, power it off, remove all the cables connected to it, and then contact an authorized service center. Do not trample, pull, or overbend any cable. Otherwise, the cable may get damaged, causing malfunction of the device. Before cleaning the device, stop using it, power it off, and then remove all the cables connected to it. Use a clean, soft, and dry cloth to clean the device shell. Do not use any cleaning agent or spray to clean the device shell.
EU Regulatory Conformance
: Huawei Technologies Co., Ltd. , 1999/5/EC. esky: Huawei Technologies Co., Ltd., tmto prohlauje, e toto zazen je ve shod se zkladnmi poadavky a dalmi souvisejcmi opatenmi smrnice 1999/5/EC. Dansk: Huawei Technologies Co., Ltd. erklrer hermed at denne enhed er i overensstemmelse med de obligatoriske krav og andre relevante bestemmelser i direktiv 1999/5/EF. Nederlands: Hierbij verklaart Huawei Technologies Co., Ltd. dat dit apparaat in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EC. English: Hereby, Huawei Technologies Co., Ltd. declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Eesti: Kesolevaga kinnitab Huawei Technologies Co., Ltd., et see seade vastab Direktiivi 1999/5/E phinudmistele ja teistele asjakohastele mrustele. 3
Suomi: Huawei Technologies Co., Ltd. vakuuttaa tten, ett tm laite on yhdenmukainen direktiivin 1999/5/EY olennaisten vaatimusten ja direktiivin muiden asiaankuuluvien lausumien kanssa. Franais (Europen) : Le fabricant dclare que ce produit est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Deutsch: Huawei Technologies Co., Ltd. erklrt hiermit, dass dieses Produkt die erforderlichen Bestimmungen und andere relevante Verordnungen der Richtlinie 1999/5/EG einhlt. : Huawei Technologies Co., Ltd. 1999/5/.. Magyar: Jelen nyilatkozaton keresztl a Huawei Technologies Co., Ltd. kijelenti, hogy a kszlk megfelel az EC/5/1999 Irnyelv sszes lnyeges kvetelmnynek s vonatkoz elrsnak. Gaeilge: Fograonn Huawei Technologies Co., Ltd leis seo go bhfuil an fheiste seo i gcomhlonadh leis na for-riachtanais agus na forlacha eile maidir le Treoir 1999/5/AE. Italiano: Col presente documento, Huawei Technologies Co., Ltd. dichiara che questo dispositivo conforme ai requisiti essenziali e alle altre disposizioni applicabili della Direttiva 1999/5/CE. Latviski: Ar o Huawei Technologies Co., Ltd. pazio, ka ierce atbilst Direktvas 1999/5/EC pamatprasbm un piemrojamajiem nosacjumiem. Lietuvikai: iuo Huawei Technologies Co., Ltd. pranea, kad is taisas atitinka Direktyvos 1999/5/EC pagrindinius reikalavimus ir taikomas slygas. Malti: Hawnhekk, Huawei Technologies Co., Ltd. tiddikjara li dan it-tagmir hu konformi mal-tiijiet essenzjali u provvedimenti rilevanti orajn ta Direttiva 1999/5/KE. Polski: Wymieniona w tym dokumencie firma Huawei Technologies Co., Ltd. deklaruje, e niniejsze urzdzenie spenia zasadnicze wymagania w zakresie zgodnoci oraz inne odnone postanowienia Dyrektywy 1999/5/EC. Portugus (Europeu) : Deste modo, a Huawei Technologies Co., Ltd. declara que este dispositivo est em conformidade com os requisitos essenciais e outras provises relevantes da Directiva 1999/5/CE. Romn: Prin prezenta Huawei Technologies Co., Ltd. declar c acest dispozitiv este conform cu cerinele eseniale i alte prevederi relevante ale directivei 1999/5/CE. Slovenina: Huawei Technologies Co., Ltd. tmto vyhlasuje, e zariadenie je v slade so zkladnmi poiadavkami a inmi relevantnmi predpismi Smernice 1999/5/ES. Slovenina: Huawei Technologies Co., Ltd. izjavlja, da je ta naprava v skladu z bistvenimi zahtevami in drugimi ustreznimi dolobami Direktive 1999/5/ES. 4
Espaol (Europeo) : Con el presente documento, Huawei Technologies Co., Ltd. declara que este dispositivo cumple con los requisitos esenciales y con las dems disposiciones correspondientes de la Directiva 1999/5/CE. Svenska: Huawei Technologies Co., Ltd. frklarar hrmed att denna produkt verensstmmer med de grundlggande kraven och andra relevanta freskrifter i direktiv 1999/5/EG. For the declaration of conformity, visit the Web site www.huaweidevice.com/certification.
Notice: Observe the national local regulations in the location where the device is to be used. This device may be restricted for use in some or all member states of the European Union (EU).
2 Computer
3 Power adapter
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2
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LINE MODEM
PHONE
3 Telephone
2
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3 Microfilter 6 Computer
3.1 Accessing the Network Through the Embedded PPP Dial-Up Software of the HG510a
If you select this method for accessing the network, the HG510a starts to set up dial-up connection automatically after the startup. You can access the network after you power on the computer. You do not need to install any special dial-up software or perform the dial-up operations on the computer. To configure the HG510a and the computer for the network access, do as follows: Step 1 Log in to the Web configuration page. 1. Launch the Internet Explorer on the computer. Enter http://192.168.1.1 in the address bar and press Enter. 2. In the displayed dialog box, enter the user name and the password, and then click OK. By default, both the user name and the password are admin. After the password is verified, you can access the Web configuration page. Step 2 Enable the embedded dial-up function. 1. In the navigation tree on the left of the configuration page, choose Basic > WAN Setting. 2. Select a PVC number, such as 1, from the PVC drop-down combo box. 3. In the VPI and VCI text boxes, enter the VPI and VCI values that are provided by the network operator. 4. Select Yes from the Active drop-down combo box and select Routing from the Mode drop-down combo box. 5. Select PPPoE from the Encapsulation drop-down combo box. 6. Enter the user name and password in the Login Information dialog box and keep the default settings of other parameters. 7. Click Submit to save the settings. After you complete the preceding settings, you can surf the Internet.
You need to perform the preceding operations only once. The next time when you power on the computer, you can surf the Internet without performing any configuration.
3.2 Accessing the Network Through the PPP Dial-Up Software on the Computer
If you select this method for accessing the network, you need to install and configure the dial-up software on the computer. In addition, you need to perform the dial-up operations on the computer each time after the startup of the computer. To configure the HG510a and the computer for the network access, do as follows: Step 1 Set the working mode of the HG510a to Bridge. For details, refer to the procedure for enabling the embedded dial-up function described in Step 2 in section 3.1 "Accessing the Network Through the Embedded PPP Dial-Up Software of the HG510a." Select Bridge from the Mode drop-down combo box. Step 2 Install and configure the PPP dial-up software on the computer. The PPP dial-up software is preinstalled on certain computer operating systems. To create a dial-up connection, do as follows (taking the Windows XP operating system as an example): 1. Choose Start > All Programs > Accessories > Communications > Network Connections. 2. Click Create a new connection in Network Tasks to display the New Connection Wizard window, and then click Next. 3. Select Connect to the Internet, and then click Next. 4. Select Set up my connection manually, and then click Next. 5. Select Connect using a broadband connection that requires a user name and password, and then click Next. 6. Enter the name (as desired) of the dial-up connection in ISP Name, and then click Next. 7. Select Anyone's use or My use only, and then click Next. 8. Enter the user name and password provided by the operator and used for the dial-up connection, and then click Next. 9. Select Add a shortcut to this connection to my desktop, and then click Finish. An icon for the dial-up connection is displayed on the desktop of the computer. You need to perform the preceding operations only once for creating a network connection. After the network connection is created, to access the network, double-click the icon for the dial-up connection, and then click Connect in the displayed dialog box.
10
After you change the password successfully, the current page jumps to the page for logging in to the Web configuration page. To log in to the Web configuration page, enter the new password, and then click OK. If you forget the user name and password that have been changed, you can restore the default settings of the HG510a by pressing the RESET button on the panel. In this way, the user name and the password used for logging in to the Web configuration page are restored to default values.
After the IP address is changed, the Web configuration page is automatically displayed with the new IP address, you need to enter the user name and password to log in to the Web configuration page again. 11
Ensure that the IP address of the computer is in the same network segment as that of the IP address of the HG510a so that the computer can access the Web configuration page.
After the preceding operations, the page jumps to the login page. You can log in to the Web configuration page by entering the user name and the password that are admin.
5 FAQs
How can I quickly restore the default settings of the terminal? To restore the default settings of the terminal, power on the terminal, press and hold the RESET button for a minimum of six seconds, and then release the RESET button. What can I do if I cannot visit Web sites through the terminal? Step 1 Check whether the POWER indicator of the terminal is on. 1. Ensure that the power switch of the terminal is turned on. 2. Ensure that electricity comes from the socket and that the input power of the socket meets the requirements described on the label of the terminal power adapter. If the voltage is unsteady, for example, if the voltage is too high or too low, do not use the terminal. Wait until the voltage restores to its normal level, and then use the terminal. 3. Ensure that the terminal is properly connected to the socket through the power adapter. If the POWER indicator is still off, contact an authorized maintenance center. Step 2 After powering on the terminal, wait for about three minutes. Then check whether the ADSL indicator of the terminal is on. 1. Ensure that telephone lines are properly connected. Especially ensure that the telephone line connecting to the splitter is properly connected. 12 If the POWER indicator is off, perform further checks as follows:
If the ADSL indicator blinks for a long time, perform further checks as follows:
2. Ensure that terminal cables or telephone lines are far from the electric appliances that generate strong magnetic or electric fields. 3. Replace telephone lines. If the ADSL indicator still blinks, contact your network service provider. Step 3 Check whether the LAN1-LAN4 indicator of the terminal is on. 1. Ensure that the network adapter of the computer is enabled. 2. Ensure that the network cable between the terminal and the computer is properly connected. 3. Remove and then insert the network cable or replace the network cable. If the LAN1-LAN4 indicator is still off, contact an authorized maintenance center. Step 4 Check whether the driver for the network adapter is properly installed. Take a computer that runs Windows XP as an example. To check whether the driver for the network adapter is installed, do as follows: 1. On the desktop, right-click My Computer and choose Manage. 2. In the navigation tree of the Computer Management window, choose Device Manager. 3. In the right pane of the Computer Management window, click Network adapters to view the information about the network adapter of the computer. If no network adapter is detected or if a question mark (?) or an exclamation mark (!) is displayed next to the icon of the network adapter, you can infer that the driver for the network adapter is not properly installed. In this case, re-install the driver for the network adapter of the computer. Step 5 Ensure that you have entered the correct user name and user password that are required by the PPP dialing software. Check whether you can use the PPP dialing software to dial successfully. If the LAN1-LAN4 indicator is off, perform further checks as follows:
The user name and the user password are provided by your network service provider. Step 6 If you cannot use the PPP dialing software to dial successfully, perform further checks as follows: 1. Stop the PPP dialing software and then power off the terminal. After five minutes, power on the terminal and use the PPP dialing software to dial again. 2. Restore the default settings of the terminal. If the problem persists, contact your network service provider. Step 7 Check whether the proxy server of the Web browser is correctly configured. Take the Internet Explorer installed on a computer that runs 13
Windows XP as an example. To check whether the proxy server of the Web browser is correctly configured, do as follows: 1. 2. 3. 4. Start the Internet Explorer. Choose Tools > Internet Options. In the Internet Options dialog box, click the Connections tab. In the Local Area Network (LAN) settings group box, click LAN settings. 5. In the Proxy server group box of the Local Area Network (LAN) Settings dialog box, ensure that Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections). is not selected.
Step 8
Try to access other Web sites to check whether the terminal can access.
If the terminal still cannot access other Web sites, contact your network service provider. What can I do if I cannot access the terminal configuration page? Step 1 See the answer to What can I do if I cannot visit Web sites through the terminal? and ensure that the power supply of the terminal works properly and that the telephone lines and network cables of the terminal are properly connected. Check the IP address of your computer and ensure that this IP address is in the same network segment as the LAN IP address of the terminal. Ensure that your Web browser does not use a proxy server. Ensure that you have entered the correct user name and user password that are used for accessing the terminal configuration page. If the problem persists, restore the default settings of the terminal.
For details about how to restore the default settings of the terminal, see How can I quickly restore the default settings of the terminal? What can I do if Web pages often cannot be displayed during Web page browsing and can be displayed after the terminal is restarted? Step 1 Ensure that the terminal and other devices such as telephones or fax machines are connected to the telephone line through a splitter. Ensure that telephone lines are properly connected.
For details about how to install a splitter, see the related description in the manual. Step 2 If the telephone lines are improperly connected, the stability of the network connection is affected. Step 3 Check the positions of your terminal and computer. Ensure that they are far 14
from the electric appliances such as microwave ovens, refrigerators, or cordless telephones that generate strong magnetic or electric fields. If the problem persists, contact your service provider. What can I do if noises exist during telephone calls? Step 1 Ensure that a splitter is installed.
A splitter helps to protect the call quality of the asymmetric digital subscriber line (ADSL) from being affected due to the interference of other type of signals. Step 2 Ensure that telephone lines are properly connected. Especially ensure that the telephone line connecting to the splitter is properly connected.
Replace telephone lines and ensure that the telephone lines are not faulty. After a broadband terminal is installed, does Internet access degrade call quality or do telephone calls lower the Internet access rate? No. The terminal uses the frequency division multiplexing (FDM) and splitter technologies to separate voice signals from data signals. Although the two types of signals are transmitted through one telephone line, they are carried by different frequency bands. Therefore, they do not interfere with each other. In this case, you can make a telephone call and access the Internet at the same time, without degrading call quality or lowering the Internet access rate.
6 Appendix
6.1 Indicators
Indicator POWER LAN1-LAN4 Status On Off Blinking On Off Description The HG510a is powered on. The HG510a is powered off. Data is being transmitted through the LAN interface. The LAN connection is set up. The LAN connection is not set up.
15
Indicator ADSL
Description The HG510a is being activated. The HG510a is activated. The HG510a is powered off. Data is being transmitted. The dial-up operation through the embedded PPP dial-up software of the HG510a succeeded, but no data is being transmitted. The HG510a is working in bridging mode or the dial-up operation through the embedded PPP dial-up software of the HG510a failed.
INTERNET
Blinking On
Off
ON/OFF
Parameter DHCP server User name used to log in to the Web configuration page Password used to log in to the Web configuration page
ADSL2 standard ADSL2+ standard Data transmission G.dmt T1.413 G.992.5 (ADSL2+) Power supply for the HG510a Power consumption Ambient temperature for operation Relative humidity for operation Dimensions (W D H) Weight
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HUAWEI TECHNOLOGIES CO., LTD. Huawei Industrial Base Bantian, Longgang Shenzhen 518129 People's Republic of China www.huawei.com Part Number: 202314