Kay Hiramine Catalyst

HISG is celebrating a landmark 10 year anniversary in 2011. We started on September 10, 2001 - the day before 9-11. We have been very busy ever since. Little did we realize back in those dark days of 2001, that HISG would be working with national partners in over 100 countries in the next 10 years. As Catalyst of HISG and family of sister teams, I want to thank you for the sacrifices of time and energy you each give to HISGs mission of Connecting Resources to Needs. Because of our team effort, working collaboratively together with hundreds around the world; we have helped tens of thousands of people in disasters; trained hundreds of trainers to train thousands of aid workers in disaster response and HISGs HIST (holistic-integrated-sustainable transformation) community development model, created and increased awareness and skills to keep people safe in very austere environments; served local, indigenous NGOs to build capacity for sustainable development; started hundreds of businesses that are helping many families and their communities to create thousands of sustainable jobs; and so much more! Thank you for partnering with us to help hundreds of thousands over the last 10 years. There is a famous Chinese adage that we at HISG have adopted and adapted: Give a man a fish, he will eat that day. Teach a man to fish and he will eat for a lifetime. We say all of this, but we add, Help a person to build a fishing pole factory, and you will transform a community. At HISG, we are excited about our business development growth fund that invests in businesses to create jobs for the poor. This triple bottom line (Profit, People, Planet) is revolutionary! This fund is lessening dependency, increasing entrepreneurial energies, showing actual metrics, accountability, and transparency, increasing personal dignity and ownership, empowering women, creating access to capital, and integrating local entrepreneurs and change agents into the flat global world. Come join HISG in our exciting Business Partners Initiatives and I guarantee YOU will be transformed as you get involved! I strongly encourage you to visit the HISG website at www.HISG.org. Watch the special 10 Year Anniversary video and the many additional videos from around the world that share the story of HISG. Please rejoice with us as you read this report and thank your for being instrumental in HISGs successes. As we celebrate HISGs watershed 10 year anniversary in 2011, we look forward to what is ahead and what we can accomplish together on behalf of those who cannot, or do not, have a voice or choice. On behalf of the HISG leadership and global team, thank you from the bottom of our hearts! Thankfully,

-Kay
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Michael McCausland Executive Director

When we look back, its hard to believe weve come so far and the time has flown by so fast! Since that first meeting on September 10, 2001, HISG has worked in over 100 countries to help serve the less fortunate. Our primary objective to support and empower local people has emerged in the form of interactive highimpact networks focused on sustainable development, disaster management, and logistics support. The impact we are making by working together is effecting significant and lasting change. The International Disaster Response Network (IDRN) has now trained and badged over 3,100 responders with 55 Local Coordination Centers in 31 countries. The first real test of the network occurred in Haiti where 27 IDRN partners provided over $16,000,000 worth of goods and services in less than 60 days. Together we made a huge difference. The Business Development Initiative Network (BDIN), focused on sustainable development, has seen over 1,300 businesses launched in 30 countries. Over a ten-year span of the business training program, more than 73% of all businesses are still in operation. In some cases, like Kenya, an average business supports as many as 22 extended family members. But we are just getting started! Over the next few years we plan to expand the Business Development Initiative across the Middle East and South East Asia by training new trainers and launching hundreds of new businesses. With the increased impact of natural and man-made disasters, we are planning to train additional responders and launch dozens of new coordination centers in countries around the world. HISG has been asked to help train 1,000,000 disaster responders in Indonesia alone. Throughout this report you will be hearing about the unique attributes of HISG. I want to highlight a few of the key aspects that make HISG different from other organizations. We integrate both the public and private sector by working with local authorities to orchestrate a comprehensive approach through businesses, NGOs, faith-based and civic groups, and academic institutions. We integrate both sustainable development and disaster management in a holistic approach. We provide funding and do field implementation. We operate at less than 10% administrative costs. We want to thank you for partnering with HISG! Your participation and investments have had a significant impact in empowering local people to change their lives and their communities. Looking forward to the future,

-Mike
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Contents
INTRODUCTION Page 7 HISG MODEL Page 19 IMPACT, RESULTS, & PROJECTS Page 31 NETWORKS & PARTNERS Page 55 STAFF, OFFICES, & REGIONAL REPRESENTATIVES Page

Local empowerment is the key to sustainable development and community transformation. Empowerment does not come by conducting needs assessments or providing handouts. HISG invests in developing people. Through training and education, mentoring and consulting, and asset-based development, local people are empowered, creativity is released, and ownership is established.
Michael McCausland HISG Executive Director

INTRODUCTION

A GLOBAL COMMUNITY HIGH-IMPACT NETWORKS

What HISG Does

HISG FACILITATES SUSTAINABLE TRANSFORMATION AT THE COMMUNITY LEVEL BY CONNECTING RESOURCES OF A GLOBAL COMMUNITY AND FOCUSING THEM THROUGH HIGH-IMPACT NETWORKS TO ENABLE LOCAL EMPOWERMENT AND OWNERSHIP.

HISG is Unique! We mobilize the public and private sectors We integrate both relief and development We do both funding and field implementation We operate at less than 10% admin costs
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When local people are empowered to change their world, and they are given the understanding, knowledge, and skills required to implement that change, they become unstoppable in their mission to create a better life for their family and community. They not only create change, they begin to release the full potential of the human spirit and become a shining example to others of what life can be!

Connecting Resources to Needs

HISG provides local entrepreneurs, change agents, and thought leaders with the needed tools and connections to achieve their greatest impact! We connect resources to needs by focusing the assets of a global community for implementation at the local level.
In the last 10 years, HISG has established a relational network focused on:

105 Countries Impacted Globally

Funded

$5.6 Million Projects

Provided

$100+ Million in Gift in Kind Materials & Services

Trained and supported

1,300 Businesses Launched with 73% Sustainability

Connected Resources to Needs by Networking

5,000 Personal Friends Across a Global Community

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Lessons Observed
The last ten years have not been perfect. Even with noble intentions we did not realize how challenging it would be to just help people! Creating lasting change was a lot more difficult than just providing aid or free handouts. People needed to change their way of thinking in order to change their actions and outcomes. We began to learn the meaning of do no harm and that sometimes our help could even make things worse. (Recommended reading Do No Harm by Mary B. Anderson)

Lessons Observed in Sustainable Development

1. Needs-based development creates dependency We started out just to help people by meeting their needs. We didnt realize that by meeting their needs we were doing more harm than good. We created dependent relationships. 2. Our solutions were not the best answer to their problems We focused on developing our own solutions that we thought others might need. 3. Sustainability requires profitability We used to provide development grants for a wide variety of initiatives. But we came to realize that without financial profitability, interventions dont last. They are not sustainable. 4. Business is not for everyone In our desire to help, we thought we could start a business with anyone who wanted to work. 5. Good intentions are not enough when it comes to a sound business approach to development We found that even business oriented people were failing. They needed more help.

Lessons Observed in Disaster Management

1. Disaster response is difficult and dangerous Wanting to help is not enough. Sometimes responders can become the disaster. 2. We were limited to what we could accomplish alone In the beginning, we just tried to help on our own. Our impact was limited. 3. Building the biggest database of contacts and then trying to work together is a challenge We started by trying to build a bigger, faster database of contacts and then figure out how to collaborate. 4. Raising awareness and mobilizing response is not easy Less than 3% of people respond to disasters outside their community. Awareness and education are critical to effective mobilization and collaboration. 5. Lack of relief and development integration creates inefficiencies Disaster response efforts without a focus on long term development creates inefficiencies and impedes sustainability. Without disaster preparedness, long-term development initiatives can be ruined.

Lessons Observed in GIK Logistics Support

1. Mobilizing inappropriate gift-in-kind (GIK) materials can cause more problems than good Many container shipments of GIK go unused. They can overwhelm staging sites and may be thrown out. 2. Placing appropriate containers of GIK in the right place at the right time is not for amateurs There are a lot of rules and regulations governing GIK shipments and they can differ in every country. 10

Lessons Learned & Applied

Weve learned many lessons over the years. But lessons are only valuable if they are applied. In a world of accelerating change, adaptation is critical to survival. HISG continues to modify our approach as we continue to learn. We started out with a goal to bring business practices to the humanitarian arena. We ended up developing a strategic approach to sustainable development and disaster preparedness. Our strategic approach has provided a whole new paradigm for global engagement.

Lessons Applied in Sustainable Development

1. Asset-based development creates ownership and empowerment We learned people have many assets. The unemployed have free time and are available for employment. Even trash can be a recycling asset. Focusing on assets creates ownership and releases creativity. 2. Local people are the key to local solutions Our focus shifted to developing people who were then empowered to create their own solutions. 3. Profitable businesses are usually more sustainable We shifted our approach on sustainable development to sustainable businesses with lasting impact. 4. Business should be left to business leaders We began to focus on people with real business skills. Only 1 in 5 people who apply to our business training course is accepted. Over 70% of businesses launched are now sustainable. 5. Business leaders need training and mentoring We launched a business network to facilitate training, networking, and mentoring for business leaders.

Lessons Applied in Disaster Management

1. Training is critical for preparation and response Preparedness training enhances response and speeds recovery. A defined skill is critical to helping. 2. Together, we can do more We launched a disaster response network to facilitate collaboration. In response to the Haiti earthquake, 27 partners in the network moved over $16 Million in goods and services in less than 60 days. 3. Collaboration requires a viable platform and workable vehicle We learned people ARE the database and built a network and virtual coordination center for interaction. 4. Social networking tools are critical Social networks are adding 500,000 people a day. In a world of information overload, they are critical to raising awareness and mobilizing response. You need both websites 1.0 and social networking 2.0 tools. 5. Disaster management is a critical component of development. A strategic disaster managment approach increases resiliency and speeds recovery.

Lessons Applied in GIK Logistics Support

1. HISG promotes a pull concept for GIK resource shipments HISG identifies opportunities abroad and then locates and pulls GIK shipments into the field. 2. Work with logistics experts to move GIK container shipments We launched a network to connect over 90 participants to help facilitate GIK mobilization and logistics. 11

global community-local impact

HISG launched and powers the Starfish Community (www.StarfishCommunity.net), a global relational network of people working together for lasting impact at the community level. HISGs GLOBAL impact is leveraged and multiplied through Starfish Community networks focused on sustainable development, disaster management, and logistics support. HISGs LOCAL impact is leveraged and multiplied through empowerment of local entrepreneurs, change agents, and thought leaders. Their personal success provides family members with opportunities for education, health care, better jobs, and a higher standard of living. Their impact is multiplied throughout the community as they create jobs, develop infrastructure, stimulate the economy, and provide a role model for the possibilities that could exist when people are empowered and work together.

HISG is Unique
HISG integrates both the public and private sectors by working with local authorities to orchestrate a comprehensive approach through businesses, NGOs, faith-based and civic groups, and academic institutions.

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High-Impact networks
In todays highly connected and globalized world, networking initiatives are critical to leveraging impact and ensuring sustainability. HISG has designed, launched and facilitated connectivity across high-impact networks, focused on sustainable development, disaster management, and logistics support. Websites and web-based tools are utilized to enhance social networking and collaboration in real-time. The result is an action-oriented community with global reach and local impact.

Business Development Initiatives Network (BDIN)

A global network focused on sustainable development
There are over 50,000 global non-governmental organizations (NGOs). Most conduct needs-based assessments to direct their interventions. As the graph below illustrates, providing aid can have a negative impact by creating dependency resulting in lost productivity and decreasing GDP. HISG shifts the development paradigm by conducting asset-based assessments focused on releasing creativity and promoting local empowerment and ownership. Our assets are defined as knowledge, skills, or resources that might be in the possession of, or capable of being used by, the local entrepreneur or change agent. Our HIST Model (HolisticIntegrated-Sustainable-Transformation) encompasses 12 development sectors for holistic impact to the local community. 1. Agriculture and Animal Husbandry 2. Arts, Entertainment, and Sports 3. Economic Development 4. Information / Communications / Technology 5. Education 6. Family Development / Support 7. Government 8. Security, Justice, and the Rule of Law 9. Health / Hygiene 10. Medical 11. Infrastructure 12. Non-Profit Organizations

Aid and GDP Growth in Africa

International Disaster Response Network (IDRN)

A global network focused on disaster management
Five of the greatest disasters with loss of human life in all of history have occurred since 2004. They include the Banda Aceh Tsunami, the Pakistan Earthquake, Chengdu China Earthquake, Myanmar Cyclone, and Haiti Earthquake. Disaster management has become a major focus in disaster prone regions like the Pacific Ring of Fire. With global resources being stretched thin, collaboration and coordination become critical. The IDRN provides a web-based Virtual Emergency Coordination Center (VECC) and focuses the efforts of a global community to respond across 14 disaster response skill sets sets. 1. Water Services 2. Food Services 3. Shelter Services 4. Medical Services 5. Individual Assistance Services 6. Personal Hygiene Services 7. Counseling and Spiritual Support 8. Physical Reconstruction Services 9. Logistics Management and Services 10. IT / Telecommunications 11. Special Needs Services 12. Donations Management 13. Professional Responders 14. Transition and Recovery

Hope Resource Network (HRN)

A global network focused on GIK mobilization and logistics

The global humanitarian community mobilizes over $6 Trillion in goods and services on an annual basis. Whether the project is focused on sustainable development or disaster response, gift-in-kind (GIK) materials can be a significant benefit. They can also create a huge problem. Stories abound about container shipments clogging airport runways and disaster response staging sites, and unused materials being dumped in landfills or remaining in local warehouses for years. To increase effectiveness related to GIK container shipments, HISG launched the Hope Resource Network (HRN). The HRN encompasses over 90 organizations focused on mobilization of GIK materials that have been identified for use in the field, and to provide warehousing and logistics support for transport and distribution. The result has been over $100 Million of GIK materials and services provided over the last ten years.

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sd

HISG Interventions Matter

When people realize they are capable of effecting sustainable change, they take action to change their world! HISG helps people realize their potential!

2474 People Trained 1136 Businesses Launched 13 IDRN Local Coordination Centers 4433 98 30 322 22 5 541 4 4 628 9 2
People Trained Businesses Launched

Never again will I borrow! I know where sustainability lies. Business is the key to addressing what is facing us. Poverty is the fruit of the lack of good business skills Isaack Ikania Due to your project, my life changed and even my family members testified about the transformation it brought in my life. I can not explain everything you have done for me, but the literacy courses, the sports activities, the advice you are providing to me are making me a new person. Kadiatou, Bamako, Mali

IDRN Local Coordination Centers

People Trained

Businesses Launched

IDRN Local Coordination Centers

People Trained

Businesses Launched IDRN Local Coordination Centers

People Trained

HISG Uniqueness
We integrate both Relief and development

Businesses Launched IDRN Local Coordination Centers

105 Countries in 10 Years

both emerging and developed countries
Kazakhstan Kenya Kyrgyzstan Laos Lebanon Liberia Libya Madagascar Malawi Malaysia Mali Mauritania Mexico Mongolia Morocco Mozambique Myanmar Nepal New Zealand Nicaragua Niger Nigeria North Korea Oman Pakistan Palestine Paraguay Peru Philippines Romania Rwanda Saudi Arabia Senegal Sierra Leone Singapore Somalia Somaliland Spain Sri Lanka Sudan (North) Sudan (South) Switzerland Syria Tahiti Tajikistan Thailand Tunisia Turkey UAE Uganda Ukraine United Kingdom USA Uzbekistan Venezuela Vietnam Yemen Zambia Zimbabwe Lakota Sioux Nation Navajo Nation Afghanistan Albania Algeria Angola Argentina Amenia Australia Azerbaijan Bangladesh Bahrain Belarus Belize Benin Bosnia Botswana Brazil Burundi Cambodia Canada Chad Chile China Columbia Congo Congo-Tandala Costa Rica Croatia Ecuador Egypt El Salvador Eritrea Ethiopia Fiji Georgia Ghana Guatemala Haiti Honduras India Indonesia Iran Iraq Ivory Coast Japan Jordan

South America

Projects: 113 GIK: $23.6 M Grants: $435,000

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BLUE countries represent projects by HISG & partners

Middle East

Asia

Projects: 79 GIK: $5.9 M Grants: $750,000

Projects: 233 GIK: $57.7 M Grants: $2.9 M

Africa

Projects: 189 GIK: $11.3 M Grants: $1.4 M

HISG Uniqueness
We operate at under 10% admin costs 17

Investing in people has the greatest long-term impact on sustainability by releasing creativity and empowering ownership. People commit to what they help create!
Randy Valentine Business Partners in Action

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HISG MODEL
OUR TRIBE, COMMUNITY, FOCUS & APPROACH
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Our Tribe The HISG global network is all about relationships. All things being equal, people would rather work with their friends. All things being not quite so equal, people would still rather work with their friends!

Our DNA - Working with friends, having fun, and effecting lasting change in local communities!
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We Build Relationships
Every connection in the HISG global to local network is vetted through a relational filter of close friends. We have found that motivation and productivity are always higher when you are working with people you like! Trust, integrity, and accountability are cornerstones of this global community.

Lesson Learned - You cant surge trust and coopration in a disaster!

The HISG global relational network

200,000 8,400 5,000

Social Networking Impressions within 24 Hours

Trained in Sustainable Development & Disaster Management

Social networks are critical tools for crowd sourcing things like resources and disaster mapping. Social Networks are adding over 500,000 people a day. Web 2.0 tools like Facebook and Twitter allow HISG to leverage our impact 1,000 fold. During our response to the Japan earthquake we had over 200,000 impressions in 24 hours! For the first time in disaster management, social networking tools empower those being impacted to affect decisions and management of the response effort in real time. Michael McCausland HISG Executive Director

Personal Friends in Over 100 Countries

1,300 850

Businesses Launched in 32 Countries

Organizations in the Starfish Community

26 Skill Sets

HISG Uniqueness
We operate at less than 10% admin costs

14 Disaaster Response Skills & 12 Development Categories

Recommended reading: Tribes by Seth Godin

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Our Community
HISGs impact permeates well beyond the relational network of personal friendships and focused interventions. By providing web-based platforms for the global Starfish Community, HISG facilitates global networking, information sharing, growth, and collaboration far beyond our own capabilities and reach.

HISG has finite resources. The Starfish Community does not.

SUSTAINABLE DEVELOPMENT
Business Development Initiatives Network
- Seeds for Sustainable Change - Training on Worldview - HIST Model - Holistic, Integrated, Sustainable, Transformation - Dynamic Business Startup Project (DBSP) - Business Training - Advanced Business Training, Mentoring, and Consulting - Business Partners in Action (BPA) - Venture Capital

Social Networking and Collaboration

- HISG Website - www.HISG.org - Starfish Community Website - www.StarfishCommunity.net - Business Development Initiatives Network Website - www.BDIN.org - Facebook, Twitter, and YouTube applications

850+

Local Impact
- Local Business Development Initiatives Network Director - Local Business Development Initiatives Network Trained Instructors - Country Level Business Development Growth Fund (BDGF)

The Hope Resource Network

Provides logistics support to both of these high-impact networks 22

PARTNERS

173

The Starfish Community is a global network of friends working with friends where ordinary people can make an extra-ordinary impact!

Disaster management
International Disaster Response Network
- IDR 1100 Course - Family and Community Preparedness Training - IDR 1300 Course - Disaster Assessments and Local Coordination - Family and Community Preparation Materials and Guidelines - Global Disaster Response Exercises and Network Communications - Global Network of Responders across 14 Response Skill Sets

Organizations

Social Networking and Collaboration

- HISG Website - www.HISG.org - International Disaster Response Network Website (www.IDRN.info) - Web-based Virtual Emergency Coordination Center (VECC) - Facebook, Twitter, and YouTube applications

Local Impact

PARTNERS
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149

- Local Disaster Response Teams for International Response - Local Coordination Center and Point of Contact - Local Disaster Management and Response Capabilities

HISG is Unique
HISG integrates both sustainable development and disaster management through a holistic, systematic approach.

Sustainable development
HISGs primary focus and long-term goal is to ensure sustainable development and resiliency using a systematic approach. Sustainability requires financial stability and profitability. For this reason, the cornerstone of our strategy for sustainable development is a business oriented approach. Our Business Development Initiative encompasses a comprehensive and integrated approach with reoccurring cycles of Train, Launch, Mentor, and Grow. Ownership resulting in creativity and commitment is critical to sustainability and long-term success. HISG shifts the development paradigm by focusing on local assets (knowledge, skills, and resources) to ensure ownership. People commit to what they help create!

Our Primary Focus -

Business development initiative components

HISG Seeds for Sustainable Change 1 day worldview training based on concepts of natural law to help people understand they can change their thinking and by doing so, their actions and their outcomes. HISG HIST Model 1-2 day training on Holistic, Integrated, Sustainable, Transformation for people and communities. Incorporates the concept of asset-based development. Dynamic Business Startup Project (DBSP) Training 4 week, full time foundational course focused on business startup including identifying and researching business opportunities, developing a business plan, launching the business, and operating it in a sustainable growing fashion.. Advanced Business Training, Mentoring and Consulting Advanced training and consulting on core businesses processes for growth and expansion provided by subject matter expert mentors and volunteers. Business Partners in Action Connects venture capital with emerging business opportunities (medium-large enterprise). Business Development Growth Fund Business growth and expansion capital for proven entrepreneurs (small-medium enterprise).
Give a man a fish, he will eat that day. Teach a man to fish and give him a fishing pole, he will eat for a lifetime. But at HISG we like to say, Help a person to build a fishing pole factory, and you will transform a community! Kay Hiramine HISG Catalyst

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Training Selection Process Improves Results

Effective training is critical to development. Successful leaders must be trained. The selection process for attendance in the business training course requires participants to go through a rigorous interview of over 130 questions to assess their level of entrepreneurial ability. Businesses launched after the training have achieved an unprecedented long-term success rate of 73% sustainability! For every candidate attending the business training program, an average of 5 are turned away. Having a job is not enough. Management experience is not enough. True entrepreneurs ensure the business is successful.
Business Training in Kenya

5850 1220 1012 840

People signed up for classes

Frankly, before (the training), I had no idea how to make money. But because of (the training), I want to say that I see the road to become a great businessman. Mali Attendee Thank you for giving me this opportunity. You have saved my life and the life of my family. We do not have to be dependant on anyone anymore, we are totally changed and we now have money. We do not have to be victims of poverty any more. Kenya Attendee

Attendees to the training program

Businesses launched, impacting 22,600 people

Businesses still in operation after three years

business development initiative network (bdin)

Working with our Starfish Community partners, the HISG business initiative has evolved into a global network with local impact. Initiatives are ongoing in 7 African countries with Asia and the Middle East on the schedule. To support the BDI Network, HISG launched a website at www.BDIN.org. The website provides a venue for implementing partners and local BDIN Directors to connect resources to needs by sharing success stories, implementation tools, tips, and lessons learned.

Our Supporting Focus disaster management

At HISG, we believe that natural and man-made disasters are a predictable occurrence in every development initiative anywhere in the world. Problems happen while you build. As such, disaster management should be an integral component of every sustainable development initiative. Disaster management enhances resiliency and speeds recovery. Response and recovery should take long-term development goals into account. HISG uniquely integrates relief and development. Our disaster management approach includes training, resource mobilization, and response collaboration and coordination. Disaster Management components
IDR 1100 Course Focuses on preparing individuals, families, and communities how to effectively prepare for and respond to local disasters. IDR 1300 Course Focuses on preparing local coordination teams to conduct assessments and manage response management in collaboration with local authorities and the global response community. Local Coordination Center (LCC) Disaster response Local Coordination Centers that have been established by local partner organizations within their communities. IDRN Virtual Emergency Coordination Center (VECC) A web-based disaster management platform incorporating web 2.0 tools like crowd sourced mapping, twitter and facebook feeds, and information sharing. Global Disaster Response Exercise (GDX) Series A global venue for exercising network communications and disaster management.

I never realized how unprepared I was for a real disaster. Now I feel confident my family can survive and that gives me a lot of peace.
26 US Training Attendee

Strategic & Targeted Partnering

The number and severity of natural disasters seems to be on the increase. Disasters like those in Katrina, Banda Aceh, Haiti, and Japan, have had severe consequences that could last for decades. Collaboration and coordination are critical for effective response in a world of dwindling resources and donor fatigue. Through the IDRN, HISG is strategically partnering with a wide range of service providers to connect resources to needs for disaster management.
A global network of responders

1,000,000 3,100 55 14

Disaster Responders Requesting Training in Indonesia

Currently Trained & Badged Responders Globally

Two semi trucks of food, $300K in medical supplies, and two trips in less than two months! HISG took immediate action when others just talked.

New Coalition Leadership for Libya

Local Coordination Centers in 31 Countries

Defined Disaster Response Skill Sets

international disaster response network (IDRN)

The International Disaster Response Network harnesses the resources of a global community across 14 defined response categories and skill sets. This high-impact network mobilized over $60 Million in goods and services for just four of the recent response initiatives. HISG powers the IDRN website (www. IDRN.info) that hosts the Virtual Emergency Coordination Center. The VECC provides both international and local implementing partners with a webbased platform for collaboration and coordination.
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the starfish community (powered by HISG)

Local Entrepreneurs, Change Agents, and Thought Leaders Are Empowered Through Community!
The Starfish Community is a decentralized, distributed social network based on a common ideology that draws upon pre existing networks to accomplish a common cause, and create lasting change.
The Five Legs of a Starfish Community Leg 1 Circles Circles are the vehicle in decentralized networks that provide independent and autonomous operation. Once you join, youre an equal and its then up to you to contribute to the best of your ability. Circles depend on clearly defined values. Our Values - Working with friends and having fun! Leg 2 The Catalyst In a decentralized organization, a Catalyst is a person who initiates a reaction, gets the organization going, and then fades into the background by ceding control to the members. Once the Catalyst moves on, however, their presence is still felt as they provide the inspirational motivation to continue to spur others to action.

Leg 3 Ideology Ideology is the glue that holds decentralized networks together. It is a common set of beliefs or values that inspire members to fight and sacrifice of themselves for a common cause. Since there is no central command and control structure in a decentralized network, a clearly defined ideology is central to controlling behaviors. The greater the cause and stronger the ideology, the longer the network lasts. Our Ideology - Effecting lasting change in local communities. Leg 4 The Pre-Existing Network Almost every decentralized network that has made it big was launched from a pre-existing platform. Circles provide the vehicle to put people together in a close-knit community of empowered members with shared values and a belief that everyone is equal. Loose knit social networks provide the ideal breeding ground for decentralized circles and typically have a higher tolerance for innovation. Typically it takes the special skills of the Catalyst entering the social network to birth a decentralized movement. The Internet provides an ideal launch pad for new starfish networks by enabling rapid and simple communication and active participation.

When a Catalyst joins up with a Champion to architect a movement, create selfempowered circles, tap into an ideology whose time has come, and draw upon a preexisting network, they can change the course of history. history
The Starfish and the Spider Ori Braffman

Recommended reading: The Starfish and the Spider by Ori Brafman

Leg 5 The Champion The Champion is a restless pioneer in promoting a new idea. Catalysts are charismatic, but champions take the necessary steps to move the network forward to the next level. Catalysts inspire and naturally connect people, but there is nothing subtle about the Champion. Champions tend to be more like salesman than organizers or connectors. But as a salesman, they help people get involved in some type of structure or activity,

The True Believer: Thoughts on the Nature of Mass Movements by Eric Hoffer

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HISG Support to the Starfish Community

HISG helps focus the assets of this global relational network to create lasting change in local communities. Our support services are designed to enhance social networking, collaboration, and partnering within the Starfish Communitys high-impact networks. HISG uniquely mobilizes both the public and private sectors by working with local authories to mobilize businesses, NGOs, faith-based groups, civic groups, and academic institutions.
Web-Based Platforms & Social Networking
Starfish Community (www.StarfishCommunity.net) International Disaster Response Network (www.IDRN.info) Business Development Initiatives Network (www.BDIN.org) Hope Resource Network (HRN) - GIK and logistics support Websites (Web 1.0 Tools) are used as repositories of detailed information. Facebook, Twitter, and other Web 2.0 social networking tools multiply exposure, viral growth, and collaborative action.

HISG Uniqueness
we faciltate public and private sector integration

Training & Consulting

Asset-based community development HIST Model (holistic, integrated, sustainable, transformation) Disaster management IDR Model - Individual, Family, Community, & Teams Advanced business training, change management, culture transformation

Local Authorities Businesses Non-Governmental Organizations (NGO) Faith Based Groups Civic Groups Academic Institutions

Grants & Venture Capital

Providing grants for sustainable development and disaster preparedness Business Partners in Action (BPA) - VC funds for business opportunities Business Development Growth Funds (BDGF) - Growth capital for small to medium enterprise businesses

Gift in Kind (GIK) Materials, Services & Logistics Support

100+ Million in GIK materials and services Hope Resource Network - 90+ organizations providing GIK materials, warehousing, freight forwarding, transport, and distribution

Subject Matter Experts (SME), Mentors, & Volunteers

SMEs, mentors, and volunteers across 12 development categories and 14 disaster response skill sets

Emergency Response Coordination

HISG hosts a Virtual Emergency Coordination Center on www.IDRN.info HISG facilitates global disaster response exercises for the IDRN

Lets Save One Program

Immediate aid for individuals facing life-threatening circumstances

The Starfish Community Leverages and Multiplies Impact by:

Facilitating Collaboration Within Development Categories Catalyzing Collaboration Across Development Categories within Regions Coordinating Across Disaster Response Skills in Response to an Event Networking and Influencing Thought Leaders and Decision Makers Inspiring through Successful Role Models and Mentors

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Humanitarian organizations provide trillions of dollars in goods and services annually. We dont have a resource problem. We have a problem working together and connecting resources to needs. HISGs web-based platforms enable community collaboration at a whole new level.

The IDRN website Virtual Emergency Coordination Center enabled us to respond as a community. It was amazing to see what we could accomplish working together!
IDRN Partner Haiti Response

In addition, typical needs-based development models create dependency for those who receive aid. HISG shifts the aid paradigm through asset-based development.

You dont need a lot to start your own business. With good managerial skills and good records, my business can grow. I dont even need a loan to start my own business. I can start small.
David Kipwambok Tum

By using emerging communications technologies, and adjusting our focus to assets instead of needs, we are working together much more effectively.
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IMPACT, RESULTS & PROJECTS

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The HISG Value Proposition

HISG and Starfish Community partners enable significant and lasting impact in local communities by investing in people to create empowerment and ownership.

HISG catalyzes high-impact results by providing local entrepreneurs, change agents, and thought leaders with decision making support and a strategic approach to effective sustainable development and disaster management interventions.
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Developing 5 Types of Assets

Our mission at HISG is connecting resources to needs. Being a small organization, our strength lies in the ability to leverage and multiply impact through the global Starfish Community as well as local entrepreneurs, change agents, and thought leaders. For this reason, we have purposely aligned and encompassed our assets within this relational network of global to local connections.

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Global to Local Impact Metrics

34

35

The Evolution of High Impact

With each high-impact project, HISG empowers local ownership and growth. Based on ten years of experiential learning and project tracking, HISG has narrowed our focus and increased the impact of our sustainable development and disaster management interventions. By partnering with local entrepreneurs, change agents, and thoughts leaders, HISG interventions have been able to impact whole communities. When global and regional network leaders champion local empowerment and ownership concepts, HISG partnering and collaboration can change the course of a nation.

Afghanistan Indonesia Paksitan Philippines

Afghanistan China Indonesia Iran Lebanon Malaysia Myanmar North Korea Paksitan Philippines Sudan

Syria Yemen

Project Metrics over 10 Years

Argentina Bosnia Brazil Cambodia Canada Chad China Ethiopia Georgia Indonesia Iran

Kenya Lebanon Libya Malaysia Mali Mauritania Morocco Myanmar Niger North Korea Pakistan

Paraguay Yemen Philippines Singapore Somalia Sudan Syria Thailand Turkey UK United States Uzbekistan

Algeria Angola Argentina Azerbaijan Bangladesh Bosnia Botwana Brazil Burundi Cambodia Canada Chad

China Congo Egypt Ethiopia Georgia Ghana Haiti India Indonesia Iran Ivory Coast Japan

Kazakhstan Kenya Laos Lebanon Liberia Libya Malaysia Mali Mauritania Mongolia Morocco Myanmar

Nepal Niger Nigeria North Korea Pakistan Paraguay Philippines Rwanda Senegal Singapore Somalia Sudan

Syria Thailand Tunisia Turkey Uganda UK United States Uzbekistan Vietnam Yemen Zimbabwe + over 40 more

Where is HISG Headed

Future Metrics
Strategic Focus - Clear Mission - Proven Approach
We have experienced exponential growth BY leveraging and multiplying our impact THROUGH the development of a global community with high impact networks that are FOCUSED on sustainable development, disaster management, and logistics support.

Lessons from the Future

Combining lessons learned with future trends, HISG will continue to adopt emerging technologies to draw upon existing decentralized, distributed social networks, and their catalytic leaders, to work together towards a common cause with lasting change.

HISG focus over the next three years

Starfish Community (www.StarfishCommunity.net) Virally expand the global Starfish Community to 10,000 participants Expand social networking practices through training and application in all HISG Offices worldwide to achieve 500,000 impressions on a significant event Launch 500 local Starfish Community Chapters to promote viral growth Business Development Initiative Network (www.BDIN.org) Establish full BDIN operations in 7 African countries Expand BDIN to 10 additional countries in Africa, Middle East, Asia, and SE Asia Train 5,000 people on sustainable development and business initiatives Launch 2,000 businesses and maintain over 70% sustainability International Disaster Response Network (www.IDRN.info) Facilitate functional integration of 55 current LCCs in 31 countries through real world response operations, exercises, and regular communications Train 5,000 responders and expand the global IDRN to 100 LCCs in 45 countries Integrate IDRN operations with other implementing partners in the global response community Hope Resource Network (HRN) Mobilize and deliver $75 Million in gift-in-kind (GIK) materials and services Provide $5 Million in Grants and business startup capital

38

Partners and Participants

How you can get involved
As business leaders, we leverage our for-profit companies to offset the operating costs of HISG, a 501c3 non-profit organization. For this reason, we are able to operate HISG at under 10% administrative costs.

We have a unique operational model at HISG

Most of our accomplishments at HISG in the last ten years have been achieved with very limited outside donations. Our unique operational model has enabled us to pursue the most efficient and effective operational approach instead of being driven by the need for donor development like most other organizations.

We are not dependent on donors

HISGs strategic approach is working. Our impact is growing exponentially. But the need is great and opportunities are increasing. We now have nations asking for country level support. We could use your help! We view money as time in foldable form. Additional funding would enable us to go further faster. We would be able to help more people in more places. For this reason, we are actively looking for partners to help accelerate the mission.

But opportunities are increasing

There are many opportunities for partners to participate in and support HISGs high-impact projects and initiatives. Here are some ways you can partner for lasting change! Starfish Community Partners Start a local Starfish Community Chapter and engage the global network Business Development Initiatives Network (BDIN) Partners Subject matter experts to train and mentors others Financial support to grow the Business Development Growth Funds (BDGF) Financial support to launch the BDIN in new countries International Disaster Response Network (IDRN) Partners Subject matter expert skill set trainers Operational teams with defined skills for disaster response Hope Resource Network (HRN) Partners Gift-in-kind (GIK) donations of goods and services Logistics support to transport and distribute GIK materials HISG Financial Partners Support HISG financially 39

We are seeking Partners and Participants

Sustainable Development
Project Stories Spotlight Chili Peppers Changing People
High-Impact is transitioning rebel leaders from guns to community transformation through agricultural initiatives

Garbage Dump Development

High-Impact is empowering garbage collectors to become entrepreneurs through trash recycling

Few westerners ever visit the hills above Banda Aceh, Indonesia. The guerillas that live there have pushed for secession and independence, and they have no tolerance for foreigners or foreign ideas. But these fiercely independent communities are broken. There are no schools for the children, and families go without food. HISG, however, chose to focus on what they did have. They had a climate where they could grow chili peppers, and a market where they could receive a fair, stable price. But could these extremists ever be persuaded to trade their machine guns for shovels? HISG helped them form a community trust that loaned money out in four-part installments. Farmers receiving the loans pay the money back over four harvests. Repayments were then used to provide another series of loans to another group of farmers, then a third group, then a fourth group, and so on. It is a system that emphasizes how interconnected the community really is, as each farmer feels a responsibility to repay his loan rather than let down the rest of the community. And so the money is re-used, again and again. In fact, it has already been loaned out to 20 different groups! This return of 20 times the original investment has served hundreds of people in Banda Aceh. We call it trickledown micro-finance. They call it a new start for a safer, 40 brighter future.

North Jakarta, Indonesia, is home to one of the filthiest slums in the world. Black sludge flows over piles of garbage in a river in the center of the slum. And as is the case throughout Indonesia, homeless men and women sift through the trash, looking for scraps of food or for some object that they can sell. The homeless families that live in this slum laughed when we asked them what kinds of assets they had. Look around, they said. We have nothing but garbage. We shared how everyone has something if nothing more than their time. They began to think again and presented the concept of trash recycling. HISG set them up with a water pump and a motorized baffle to wash the thousands of plastic bags lying in the river beside them. They collected and washed about 330 pounds of plastic each day, bundled it and sold it to a plastic recycling plant. This project employed 17 heads of households and completely transformed the lives of the workers involved. They could afford to send their children to school and get medical care. They took pride in how their work was cleaning up their community. And they developed a new sense of purpose as their focus shifted from what they lacked to what they had, and what they could do to provide for their families.

Sustainable Development
Project Stories Spotlight From Penniless to Prosperous
High-Impact is Giving an Unemployed Orphan the Means to Provide for Her Entire Family

I Have Become Another Person

High-Impact is transforming humanitarian aid worldview from a needs-based model creating dependency to asset-based development creating empowerment and ownership.

Needs assessments cant measure a persons vision or determination. By focusing on asset assessments instead of needs, HISG is inspiring people to use their creativity to transform their circumstances. When Lihle was 21 years old, both her parents passed away, leaving her and her siblings orphans. Lilhe, the eldest, assumed responsibility for her siblings, but had a very difficult time finding work. It was a desperate situation, and Lihle was determined to make a change. After attending the business training program, Lihle began selling soft drinks, one bottle at a time. She made enough money to open a small store along the main road. She was profitable selling just drinks, but her customers mentioned how far they had to go for food. So Lihle began selling groceries, too. She has added two more rooms to her roadside store, and now makes more money selling groceries than she does selling drinks. Lihle earns enough money to provide schooling, clothing, health care, and food for her brother and sisters. She has also learned to save extra money; giving her family a financial security they never imagined possible. Lihle is an exceptional example of someone who changed her familys destiny. She made a life for herself out of almost nothing, simply by making a relentless commitment to apply what she had learned, and to never settle for less than her best. 41

For decades, the traditional approach in humanitarian aid has been to conduct need assessments, and then try to fill those needs by giving people more stuff. Short-term needs are met and donors feel immense satisfaction, but what happens next? What happens when the clothes are outgrown and the food is all gone? The give them more stuff approach is not working. In several cases, a nations GDP has actually dropped as the humanitarian aid into the country increases. The more aid that comes in, the less incentive there is to produce. Repeated handouts only reinforce the perception that the recipients are inherently poor, and will remain poor until the rich West gives them enough to be wealthy. But as soon as the aid shipments decrease, the GDP begins to increase again. HISGs asset-based approach is addressing all of these problems. Instead of treating people as more mouths to feed and people just looking for another handout, our asset-based approach treats them as people having the creativity and capacity to lift themselves out of poverty. Once people begin to accept that, they are inspired to move from dependence to dignity, from poverty to productivity. Asset-based development is not a quick fix. It requires a unique understanding of each unique culture. But it is a model that works where others have failed, and it sets HISG apart in our ability to empower true transformation.

Sustainable Development
Project Stories Spotlight Success breeds success
High-Impact is empowering locals and giving them ownership to impact their community

The Power of Small Beginnings

High-Impact is launching 1,000 businesses in Kenya in 3 years with over 83% remaining operational

When Alberts vision intersected with the business training program at an opportunity in South Africa, the result was something special. Albert is one of 16 children, and his family could not always afford his school fees. He moved from Malawi to South Africa seeking opportunity, but knew that he needed further instruction if he was going to launch a business. Albert attended a business training program designed to educate and empower. He learned about profit margins, break-even points, and how to recognize business opportunities. So he approached a sunglasses manufacturer and asked if he could create pouches for their sunglasses. He was immediately awarded a contract. He hired a team to help him complete that initial order, and his business has continued to grow. He now has 12 full time staff along with 10 part-time employees. This is a realization of Alberts ultimate goal: to create jobs for others. Looking back, Albert says that the main thing he got out of the training was hope. He knew that he was on his way to build a better and brighter future for himself because of what he had learned. This business is now a full factory operation, earning contracts from nearby countries and exporting goods to the United States and the European Union. And it began in a small training room where Albert acquired the tools to make his vision become a reality. 42

What could you do with $7.00? Buy lunch? Rent a movie? Grab a drink at a baseball game? In Kenya, you could start a business that now employs five people! That is what Simon did. He attended the business start-up course, and started his business with about 500 Kenyan shillings, the equivalent of $6.67. Using the discipline and techniques from his training, he continued to grow his snack business into a restaurant. The restaurant employs four other people, and Simon glows as he talks about how far he has come. There are more than 1,000 men and women, all across Kenya, who have started businesses with around $7 just like Simon. An astounding 83% of them continue to make money in their business. Many of them provide for as many as 22 extended family members. This represents a level of sustainable change that goes far beyond sponsorship programs or economic theory. These are real Kenyans who are now able to provide for their families because of the training they received. Simons story is just one example of the untapped potential in Africa and beyond. He is more than just another mouth to feed. He is an entrepreneur who has the power to create jobs with just $7.00.

Sustainable Development
Project Stories Spotlight Building a Nation
High-Impact is carrying out initiatives that have more than one bottom line, reaching communities on multiple levels

Purpose and Destiny

High-Impact is caring for widows and orphans, the most vulnerable members of society

How do cement sewer pipes change a nation? An HISG partner project is laying hundreds of meters of roads and sewer pipes in a city in northwest Cambodia. The new sewers have affected the entire town. Before, open ditches full of filthy, stagnant water would spread disease and even result in drowning deaths. Now, this construction project is making the town cleaner and safer and, at the same time, creating jobs for the community. It is a simple project that is benefiting everyone. Families are stopping the construction crews to thank them that their children no longer have to avoid open ditches full of sewage. Local government officials are praising the indirect benefits of the new drainage pipes, such as how it is easier for children to attend school because they no longer have to worry about the roads washing out during Cambodias long rainy season. Holistic development is not always easy to define, but it is easy to recognize. The benefits of this project go beyond creating jobs to touch almost every aspect of life, from giving farmers better access to their fields, to making it easier for families to go see a doctor. HISG is investing in this kind of holistic effort in communities around the world, and that is how we are building healthy nations.

As we go through life, there are times when purpose and destiny collide. This is one of those times, a time that will forever be etched in my memory. During a trip to Ethiopia, I kept seeing four children ( 2, 4, 5, and 7) running around the village. They were always dressed in ragged clothes and seemed directionless. I asked in the village and found that their mother was very sick in the hospital, and there was no one to take care of them. I purposed to go and see her. What I found was heart breaking; a woman whose body had been ravaged by AIDS, now only a frail portion of whom she once had been. As I sat on her bed, one of her children asleep in her arms, she proceeded to tell me of her illness and fight with AIDS. Her husband had died 2 years before. As I sat on her bed that day and wept with her over her situation, I asked her what she really needed. I need only one thing, she said. I want my children to be able to stay together. The government wants to separate them. I need YOU to help me keep them together. I sat and cried with her, and promised to do what I could. She died just one week later. It was true. The government was making arrangements to send the children to separate homes. The process was nearly complete when a government representative abruptly changed course, saying that the children could stay together if we could find a place for them.

A man named Elem, at an orphanage outside of Mekele, Ethiopia, was the answer. Today, they are attending school, and living together just as their mother had intended. They are well adjusted and happy, and I stand in awe of how 43 quickly the pieces fell into place for them to remain a family.

Disaster Response
High-Impact is 27 organizations collaborating to move more than $16M in Aid in less than 60 Days

Project Stories Spotlight The Race Against Time Abandoned at the border
High-Impact is serving a refugee population that has no where to go and no one to turn to.

Following the 2010 Haiti Earthquake, most relief was focused on the capital city of Port-au-Prince. But at an unfinished hospital 40 minutes west in the city of Carrefour, 20,000 people sat under tarps, with no medical care, food, or clean water. When HISG arrived, there was no assistance of any kind. No single organization could meet all of these needs for the thousands of people living in this makeshift camp. It was a situation that demanded a coordinated, cooperative response. HISG and the International Disaster Response Network (IDRN) had the partnerships and expertise to respond to the need. Shortly after HISG identified the opportunity, two water treatment teams arrived to set up a water supply. One team installed two high-capacity solar water treatment systems, while the second team repaired the well on the property. Secondly, HISG and IDRN partners worked closely with the Colombian Red Cross to supply enough food for the entire camp, including baby food for small children. The delivery was met with loud cheers, grateful tears, and hundreds of people rushing out of their tents to express their appreciation. Simultaneously, IDRN partners arrived with teams of nurses and surgeons from the USA and Brazil to provide urgent medical care. Teams were setting broken bones and treating injuries for patients who had not received any medical attention since the earthquake. Finally, HISG worked with Mdecines Sans Frontires to bring in tents for the entire camp, as shelter from the coming rainy season was one of the last remaining needs. Twenty thousand people, who were neglected, hungry, and nearly hopeless, now had food, water, medical care, and shelter. HISG helped 44 mobilize the broad based IDRN response to connect key resources to meet this camps most desperate needs.

Al Tanf Refugee Camp, on the border between Syria and Iraq, is home to hundreds of people that the rest of the world has all but forgotten. The refugees are families who fled from the war in Iraq, and were told they could not enter Syria. Then they were not allowed to return to Iraq. So they remain trapped in the desert, wearing ragged clothes, living in worn out tents, and unable to leave the camp. It is in a desperate situation, where they play a cruel waiting game that they have no control over. These men, women and children had almost completely given up hope until HISG shipped a 40foot container full of winter clothing, blankets, and new tents to the camp. Working with the United Nations, this delivery was one of the first aid of any kind to reach the camp. The faces of the camps inhabitants lit up as they saw the supplies they needed to survive the winter. But it was obvious that the simple realization that others cared about their situation meant much more to them than the actual contents of the container. The people living in Al Tanf have nothing. They have no houses, no possessions, no food, and no celebrity to champion their cause. They do not even have a country to call their home. HISG is reaching out to these outcast families with immediate aid and forging relationships as part of our long-term commitment to their community.

Disaster Response
High-Impact is identifying and vetting 5 organizations on the ground in Japan to connect global IDRN response efforts

Project Stories Spotlight Japan Tsunami Response Libya Response Initiative

High-Impact is delivering 60 metric tons of food and $300,000 in medical supplies to Benghazi Libya within 2 weeks of the civil unrest outbreak

The Sendai Tsunami in Japan reminded the world that disasters affect more than just third world nations. Once again HISG assumed a leadership role, as IDRN partners came to us to ask which local organizations were best suited to lead a response, and different Japanese networks sought advice on how best to engage the international community. HISG is recognized as a leader in connecting international resources to community relief efforts. It is a reputation built on professionalism and proven solutions. Before March 2011, HISG had never implemented a project in Japan, but when the Sendai Tsunami hit, people expected us to be able to connect the dots in disaster relief. And we delivered. No one knows when or where the next disaster will strike, or what challenges it will bring. That is why flexibility is so important. With each response operation, the IDRN expands and our capacity to respond increases. Proficiency is the expectation. Performance is paramount. Partnerships make the difference. This IDRN is making a huge difference in disaster response around the world!

As military and anti-government forces fought for control of Libya in 2011, HISG found ways to deliver medicine and food to citizens caught in the middle of the conflict. The two food shipments, totaling more than 110,000 pounds, were delivered from neighboring Egypt and distributed through partners in Libya. The first load filled an immediate need for a hurting population. The second shipment contained milk and flour to re-stock local bakeries in the city of Benghazi. Often in this situation, local people begin to believe the only way they will survive is through outside aid. By supplying local shops instead of simply handing out food, HISG empowered the community to take ownership of the project, and allowed local businesses to lead the way in meeting needs. A team from International Medical Relief put together the medical supplies in only a matter of hours, and HISG staff traveled into Libya to personally deliver them. One shipment was carried over the eastern border and given directly to the new Provisional Transitional National Councils Director of Crisis Management, who thanked HISG profusely for the gift. The second shipment was delivered to the western part of the country to treat civilian casualties of the fighting.

In 2001, HISG completed humanitarian missions to active war zones in Afghanistan and Pakistan. In 2006, HISG staff arrived in Beirut just two days after Lebanons ceasefire with Israel. HISG has a proven track record of being able to bring critical relief to even the most dangerous 45 humanitarian crises.

Making Headlines
while making a difference

Recognized by President of the United States for Service During Hurricane Katrina

WASHINGTON, D.C. HISGs Kay Hiramine received the Volunteer Service Award from President George W. Bush at the White House on May 10, 2007.

In giving the award, President Bush noted Kays record of service: In 2001, Kay and his team launched Humanitarian International Services Group -- HISG -- a U.S.-based humanitarian NGO that helps to find and mobilize resources to meet humanitarian needs around the world, and to respond to disasters and emergencies. In 2006, HISGs activities involved more than 30 nations and 120 projects worldwide, and sent over $8 million in donated humanitarian assistance. Mr. Bush added: In the aftermath of Hurricane Katrina, HISGs team launched a private sector operation center in Houston that mobilized over 1,500 volunteers into the disaster zone within one month after the hurricane. Mr. Hiramine shared that he was both humbled and honored to receive this award from the President. He also shared that he was grateful for his team and family that made this all possible.

46

Making Headlines
while making a difference

Indonesian Government Requests HISGs International Disaster Response Training for 1,000,000 Volunteers
JAKARTA, INDONESIA The government of Indonesia has asked HISG for help in training one million young adults across their nation to respond to disasters. These volunteers will serve as the Southeast Asian nations first line of defense for the tsunamis, earthquakes, monsoon flooding, and volcanoes that threaten its people.
Indonesia has recognized the immense value of trained and coordinated communities that can work alongside professional emergency services when disasters strike. The national government is sponsoring the TAGANA program to give local volunteers the skills to care for one another. This is especially critical in Indonesia, which is situated on more than 17,000 islands making it difficult for response teams to reach isolated locations. Indonesian authorities have asked HISG to provide the International Disaster Response training in locations across the country, and train future trainers of the material. Making the IDR program widely available as a singular standard for every response team is the foundation for the TAGANA initiative. HISG has already conducted an initial training series in dozens of locations. In addition, HISG conducted an international exercise in Surabaya, Indonesia, connecting a regional database of disaster responders with key Local Coordination Centers. This investment in Indonesia is empowering people to save lives and serve their communities during the next disaster. HISG has a proven track record of disaster relief in Indonesia, responding to the 2004 Asian Tsunami, the 2006 Java Earthquake, the 2009 Padang Earthquake, the 2010 Mount Merapi Volcano Eruption, and several other local events.

Making Headlines
while making a difference

Music for Libya Campaign Reaches Hundreds of Thousands from Libya to Los Angeles

BENGHAZI, LIBYA- HISG created the Music for Libya campaign to help people get directly involved with bringing assistance to people caught in civil war in Libya. HISG helped produce an 18-track album in less than one week. This album is available for download with all proceeds going to HISGs relief initiatives for the turbulent North African nation.
Moving quickly to help people in a desperate situation, this project went from concept to release in just six days. Within 24 hours of the initial launch, the announcements had reached nearly 40,000 people, from Australia to Africa to Europe to North America. HISG successfully delivered a truckload of food supplies to Benghazi, Libya, fueled by this campaign. The shipment contained 20 metric tons of milk and flour to re-stock local bakeries in Benghazi. Often in this type of food crisis, local people begin to believe that the only way they will survive is with handouts from international relief agencies. However, by supplying local shops instead of simply handing out the food, HISG empowered the community to take true ownership of the project, and allowed local businesses to lead the way in meeting the needs of the people. The Music for Libya campaign connected people all over the world to the humanitarian crisis in Libya by giving them a tangible way to provide help. It is just one example of how HISG is able to connect resources to needs using creative initiatives and existing avenues of support.

Making Headlines
while making a difference

HISG Given Key to the City of Cagayan De Oro, Philippines

CAGAYAN DE ORO, PHILIPPINES- In 2008, HISG was invited to the Philippines to teach our model for asset-based community development in the Compostela Valley. The audience included a broad spectrum of local government officials, law enforcement officers, educators, non-government organizations, clergy from the different religious groups in the area, and even delegations from several minority tribes. According to the local government administration, a gathering this diverse was unprecedented and unheard of in this volatile region.
HISG returned to the Compostela Valley in the summer of 2009. This time, the mayor of Cagayan De Oro, a major urban center of half a million people, invited HISGs Tom Jennings to a meeting at City Hall. Tom was introduced to fourteen city officials, and finally to the mayor himself. The mayor proceeded to lay out his vision for the city, and then presented HISG with a Key to the City and requested that Cagayan De Oro become HISGs major hub for community development and disaster response operations in the region. For the local government to recognize HISG in this manner is an affirmation of the impact that our projects are making in the surrounding communities. HISGs community development model is unique because it allows the community to identify and acknowledge the factors keeping them in poverty, and then define what assets they can use to overcome those obstacles. The proof of the model is in the communities that have been transformed, and people all over Mindanao are beginning to notice. 49

projects
Africa
Chad Air cooling units for housing Community Development and Wells Reduce Malaria Death & Suffering Compound Accommodations Ethiopia Rise and Shine Transformational Project Medical Clinic HIST and IDR Training Leadership Training NOMAD Community Health Leadership Training Conference DBSP Level 1 Training Kenya Business Academy for Women Interlocking Blocks Business HISG Kenya Office Medical Center School and Agriculture Project Girls Home Children Relief Institute Sweet Pepper Production HIST and IDR Training Sesame Oil Extraction DBSP Business Training Levels 1-3 Libya Emergency Medicines, Food aid, Baby Milk Preschool in Lower-Middle Class Neighborhood Project Grants for International Diploma for Humanitarian Assistance (IDHA) Mali Business Development Training Disaster Response & Security Training - Phase 1,2 Skills Training/Economic Empowerment Street Lights Project Skills Training Disaster and Security Preparedness DBSP Business Training Levels 1-3 Mauritania Micro Loan Project Sports Outreach Program Womens Sewing & Literacy Program Boys Center Farm Credits Womens Cooperative Project Mauritania DBSP Business Training Leadership Development and Training 50 DBSP Business Training Level 1

Africa continued Morocco

Tour Company Mission Aviation Project Trade School Empowering Rural Communities Bistro and Mini Mart Middle East Regional Refuge Network Business Development Growth Funds

Niger

Agriculture and Livestock Business Radio Station Project Network Development / Expansion Restaurant - Restaurant de lamitie Water Project Vocational Training Centers World View & Start-up Business Training IDRN Security & Safety and HIST Training Food Relief Project DBSP Business Training Levels 1-3 Food Relief Container

Somalia

Water Security

Somaliland Sudan

Aloe Vera Production/AIDS Adult Literacy HIST and IDR Training Nyala Education Assistance Vocational Training Center - Handicap HIST/IDR Training HIV/AIDS Awareness Training Handicap Job Skill Training Fish Farm / Living Water Ministry Latrines, Boys Training Center, Health Education AIDS Awareness Sewing Clinic, Tukel Hotel, Brick Factory Water Mgmt & Sanitation Feina Admin Building Humanitarian Aid Vehicle - Darfur Hearing Impaired Girl Grinding Mill School Lighting Program Micro-Credit Revolving Fund Capacity Development (De-mining) Lets Save One Program Guesthouse Project DBSP Business Training Level 1

Tunisia

Humanitarian Aid

HISG Uniqueness - We do both funding and field implementation

Asia
Bangladesh

Asia continued
NGO Executive Assistant Micro Ent & Hostel Co-op Store Fish Farm Health Clinic/Boys Shelter Bakery/Caf Earthquake Support and Houses Rebuilt Indonesian Relief Business Training Centers Banda Aceh Relief Food and Medical Relief Village Vocational Training Trash Recycling Public Policy Institute Office /Support Sabang Training Facility Training Center, Library & Bookstore Rehab Center Agricultural Rehabilitation Micro-Credits - Economic Development Community Development Aceh Micro Development Fishing Communities Public Policy Institure Catfish Farm Hospital Beds Container Earthquake Relief 30 Electric Beds

Learning and Capacity Expansion Medical Wipes and Sex Ed HIST Training

Bosnia

Digital on Demand Printing and Publishing

Cambodia

Livestock (cows) & Street Kids Cow Project HIST and IDR Training At Risk Childrens Center Stop Child Trafficking Now Community Development Emergency Housing for Orphan Children Community Development

China

Student Mobilization Holistic Sex Education Initiative (HSEI) Warmth Relief Kits HISG Student Mobilization Farm Project China Community Transformation New Leaf Childrens Home China Transform Project China Enrichment Center HIST and IDR Training Beijing Dream Center Community Enrichment Coffee House Disaster Assessment Project Vietnam White Rice Soy Joy Food Bars

Kyrgyzstan Malaysia

Rehab Center Malaysia Mykasih Project Ornamental Fish Project Job Creation Soccer Clinics Soccer Coaching Clinics

Indonesia

Indonesian Handy crafts Padang Earthquake Resistant Shelters & Training Agricultural Project HIST Training Computer Training Daging Masih Hidup (Steaks Alive) Public Policy Institute Operation Ground Zero Catfish Farm Water Pumps/Tube Wells Disaster Response Program Milk Cow Rearing Project Clothing Project Aid to Tsunami Victims English Teachers

Myanmar

Room Rental Business Holistic Training Center - Sea Gypsies Cyclone Aid Cyclone Aid - Medical/Dental Care Empowering Women with Employment Opportunities Mosquito Nets DBSP Level 1 Training Disaster Response Training 51 Sustainable Development Training

Nepal

projects
Asia continued
North Korea
Sesame Oil Leadership Development/Training Economic Development/Doctor Business Development/Training Orphanage, Shelter Food, Shelter 2nd Wave Childrens Shelters Working Hands Food, Shelter - Restore Life Orphanage Shelter Disaster Relief, Food Winter Ski Coats, Pants, Jackets Winter Ski Coats, Household Medical

Asia continued
Thailand
TEACH Project Disaster Resource Center JPhonics Training HELP Center HELP Center #2 Community Transformation

Uzbekistan

Pakistan

Cattle Project Blind Society Project Adult Literacy Inclusive Education Time to Help - Street Children/Child Welfare Blind Society Project - Braille Printer Taxi Business

Disaster Relief Humanitarian Warehouse Multi-Purpose Community Center Pre-Natal & Post-Natal Care Slum Agricultural Project Urgent Medical and Food Relief Slum Medical Clinic Project Medicines/Drugs Shipment Water Purification Plants Brazil Doctors Trip Food & Water Delivery Mother & Child Health Center Hygiene Loads for Pakistan Floods FMSC Rice Food Extensive Medical / Medicines Water Filtration Units

Middle East
Iran
Taxi Service/Store Front Micro - Finance Project Warehouse Operations Earthquake Relief Training Center - Spinal Cord Injured People Training Center Support World View Training DBSP Business Training Level 1

Lebanon

Philippines

Renovation of House for Peace Internet Caf Relief Project Gift Giving Operation Blessing Emotional Recovery NGO Support Project Mine/UXO Risk Education to IDPs Hygiene Promotion in Typhoon and Flood Affected areas Household, Medical, Hygiene, Misc. Orphanage Supplies Soy Joy Food Bars 52

Soap Factories I Am A Woman Center Community Development Center Iraqi Winterizing Project Womens Psychological Trauma Center Palestinian Refugees Community Development Disaster Response Training HIST Training Iraqi Winterizing Project Iraqi Refugee Feeding House of Refugees Humanitarian Aid and Relief IDRN Training ME Research - Strategic Alliance Building

Palestine

Internet caf

Saudi Arabia
Professional English Center

HISG Uniqueness - We do both funding and field implementation

Middle East continued
Syria
Iraqi Refugees Relief Project Womens Counseling Cow Project Iraqi Refugees Iraqi Refugee Bus Cow Project Iraqi Refugee Clothing Iraqi Refugee Relief Relief Container Shipment Landscaping and Plantation Project Iraqi Refuge Feeding Program

South America continued

Paraguay
Water Project Project Coordination

Garment Business HIST Training

2001-2011

Yemen

FINANCIALS
HISG operates on less than 10% admin) Africa Projects: 189 Project Grants: 1,377,365 Gift in Kind: $11,341,820 Total: $12,719,585 Asia Projects: 233 Project Grants: $2,908,670 Gift in Kind: $15,265,871 Total: $18,174,541 Middle East Projects: 79 Project Grants: $757,875 Gift in Kind: $5,860,219 Total: $6,618,094 South America Projects: 113 Project Grants: $435,152 Gift in Kind: $6,972,641 Total: $7,407,793 Sum Total $44,920,013

Rehabilitation for the Disabled within Governorate Coffee Trader Business Vocational Training - Electrician Renewable Solar System Hospital Development Project Leadership, Team and Cross Cultural Capacity Disaster Response Training Medical Facility Support

South America
Argentina
Tartagal Mudslide Support HIST and IDR Training Mobile Medical Clinics Educational Transformation Humanitarian relief and development Disaster Response Training

Brazil

Expansion of AME IDR capabilities Internet Caf Brazil Tourist Guide Maps Medical Teams Disaster Response (vehicle) Woodworking Vocational Training Abenac School Project. English Curriculum Disaster Relief

Haiti

Rebuilding of Infrastructure Truck Medical Relief Carrefour Medical Aid and Relief Relief - Medical, Comm, Supplies Water Relief Relief - food and shelter

IDR Projects

Haiti $16,650,000 Padang $13,325,000 Sichuan $12,900,000 Myanmar 16,240,000 Sum Total $59,115,000

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GRAND TOTAL $104,035,013

HISG is the most effective organization at connecting resources to needs across a broad based private sector coalition for sustainable development and disaster response initiatives.
Network Leader

My worst enemy is not my neighbor. But it is poverty. I now know how to overcome poverty.
Paul Kipkorir Kotech

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NETWORKS & PARTNERS

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regional network connectivity

Regional and thematic networks provide ideal opportunities for interaction and collaboration. HISG participates in numerous venues around the world to facilitate connecting resources to needs. Friends working with friends can get a lot done!

US Networks - American Trucking Assoc - American Assoc of Railroads - Business Exec Ops Center - Small Business Association - TECH Group - US Chamber of Commerce

GLOBAL NETWORK CONNECTIVITY

Business Partners in Action powered by HISG People Groups Network Global Childrens Forum
20 Private Investors Representing $2B in Investment Capital

500 Participants focused on people group movements

150 Participants focused on Childrens Issues

Amazon Network 100 organizations focused on the indigenous tribes of the Amazon

Hope Resource Network (HRN) powered by HISG

96 Partner Organizations focused on Gift-in-Kind (GIK) Materials, Warehousing, and Logistics

International Sports Coalition 10 Global Focus Groups

focused on Sports Initiatives in 45 Mini-Regions Worldwide

Refugee Highway Partnership

150 Participants focused on Refugees and Internally Displaced Peoples Worldwide

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South American Network 4,000 Organizations working in Central/S America and the Iberian Peninsula of Spain and Portugal

China Network 150 Participants and Business Leaders focused on 10 Countries Including China Near East Network 200 Participants Focused on the Near East in countries like Lebanon, Jordan, and Iraq Francophone Africa 300 West and East based African organizations focused on Francophone Africa

MPower Network 600 Participants focused on work in North Korea Central Asia Network 250 Participants focused on Uzbekistan, Kazakhstan, Tajikistan, Iran, Turkey, N Caucasus

Turkey Network 100 organizations focused on indigenous networks of Turkey

Africa Trans

An indigenous based logistics network across 32 African countries

North Africa Network

500 Participants focused on countries across North Africa

Middle East Network

300 Participants focused on countries across the Middle East

Arabian Peninsula Network

400 Participants focused on Qatar, Kuwait, Bahrain, Saudi Arabia, Oman, and Yemen

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SE Asia Network 200 Participants focused on SE Asia and countries like Vietnam, Cambodia, Malaysia, Thailand, Indonesia, Philippines

Local Coordination Centers (LCC)

International Disaster Response Network
o Chengdu, Sichuan Prov o Dandong o Hunchun, Jilin Prov. Indonesia o Banda Aceh o Jarkarta o Malang o Medan o Nias o Papua o Solo o Surabaya o Tomohon, Manado o Yogyakarta Malaysia o Kuala Lumpur o Kuching, E Malaysia o Perlis Myanmar o Yangon Nepal o Kathmandu Pakistan o Abbottabod o Lahore o Peshawar Philippines o Cagayan De Oro o Iligan City o Malaybalay o Manila Singapore o Singapore Thailand oHat o Hat Yai

Africa
Egypt o Cairo Ethiopia o Addis Ababa Kenya o Nairobi Libya o Benghazi Mali o Bamako o Timbuktu Mauritania o Nouakchott Morocco o Casablanca o Fez Niger o Niamey Sudan o Nyala o Juba Tunisia o Tunis

Middle East
Jordan o Amman Lebanon o Beirut o Sidon United Arab Emirates o Dubai Syria o Damascus

North America
Canada o Vancouver USA o Colorado o New York o Texas

South America
Argentina o Buenos Aires Brazil o Sao Paulo

Asia
Bangladesh o Chittagong o Dhaka Cambodia o Phnom Penh o Poipet China o Hong Kong

Europe
UK o London Tim Cross 58

The IDRN
55 LCCs 31 countries 3100 trained responders

gift in kind donors

HISG connects resources to needs. We help facilitate the connection of giftin-kind (GIK) materials donated to those needing resources in the field. In the last ten years, HISG has worked with partners like those below to mobilize over $100 Million in GIK materials and services.
Global Hand/Crossroads International Compassion International LESEA Global-Feed the Hungry Missionary Flights International Globus Relief Jezreel International Africa Trans International Aid International Medical Relief Operation Blessing The Terminal Corporation ALAN- American Logistics Aid Network Medical Teams International Samaritans Purse New Life Distribution Life Saver USA

Operation Compassion Mission Harvest America Equipping the Saints Global Assist Network HELP International Moms Against Hunger Feed My Starving Children Kids Against Hunger The Wheel Chair Foundation Matthew 25 Ministries TECH World Vision Buckner International Cerenzia Foods Advancing Native Missions Convoy of Hope

In 2010, HISG, working with partners in the Hope Resource Network (HRN), shipped more than 40,000 pounds of food to Kenya to alleviate a food shortage caused by an extended drought. HISGs Nairobi office worked with more than a dozen other teams to distribute the food all across Kenya, from the remote nomadic tribes to the most desperate slums. The meals are easy to prepare and made up of ingredients specifically selected to help those who have been malnourished get the nutrients they need. They are readily available in the United States, but the enormous challenge of distributing thousands of pounds of food in countries with poor infrastructure often keeps them from shipping overseas. This project demonstrated HISGs capacity to mobilize other networks to carry the food the last mile to people in great need. This shipment has met an acute need in this country that has faced a food shortage for more than two years. It is an example of how the HISG Kenya office and HRN partners are reaching communities and connecting resources to needs.

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When you work with your friends and love what you do, there is commitment, ownership, and a passion for excellence!

60

REPRESENTATIVES
61

STAFF, OFFICES &

HISG - Meet the Team

CORE TEAM - Launched HISG on September 10, 2001, the day before 911.

One question frequently asked is How big is HISG? When we share about our size, the follow up question is always How do you get so much done?!. The answer is easy. We have the best staff in the world! Each one is a top performer AND, we really like working together as a team!
(To contact staff: email address is 1st letter of 1st name followed by last name and @HISG.org. For example mmccausland@HISG.org)

Kay Hiramine Catalyst

Mike McCausland Executive Director

HISG TEAM - Our staff is highly dedicated, uniquely qualified, and extremely passionate about what they do!

Michael Mastrodonato Chief Administrative Officer

Steve Lencke Chief Financial Officer

Norm Brinkley International Director for Middle East and Africa

Tom Jennings International Director for Asia and SE Asia

Randy Valentine Director Business Partners in Action (BPA) and Business Initiative

David Bopp Director Disaster Response

Gene Short Business Training and Consulting

Dan Perko Accounting/ Finance Manager

Carolyn Harris Human Resources Manager

Dan Mueller ICT Director

Josh Cink ICT Support

Travis Anderson Website Manager

Kyle Adams Public Relations Manager

Gunnar Simonsen Social Media Coordinator

Shauna King Grant Coordinator

Tammi Lencke Administrative Assistant

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Offices & Regional Representatives

Africa

Asia

Europe

Middle East
Grant Porter Beirut, Lebanon Regional Coverage Lebanon, Syria Jordan, Iraq David Modiba Dubai, UAE Regional Coverage UAE UN Operations Yemen, Oman, N Africa, SE Asia

North America
US Headquarters Palmer Lake, CO East Coast Training/ Operations Center Conesus, New York Rich Kao Vancouver, Canada Regional Coverage Canada, China, North Korea, N Africa, SE Asia

Ibrahim and Diane Omondi Nairobi, Kenya Regional Coverage: Kenya, Ethiopia, Sudan, Somalia Yazi Adamou Niamey Niger Regional Coverage Mali, Morocco, Niger, Mauritania Ali Suliman Ibrahim Nyala, Sudan Regional Coverage: Sudan

Charles Ngui Singapore Regional Coverage: Philippines, Malaysia, Cambodia, Myanmar, Nepal, Bangladesh, Pakistan, China, Hong Kong Inban Caldwell Surabaya, Indonesia Regional Coverage: SE Asia

Tim Cross and Larry Hollingworth London, United Kingdom Regional Coverage UN Relations UN Organizations in the field North Africa Europe

HISG - board of advisors

South America
Margaretha Adiwardana Sao Palo, Brazil Alex Contreras Buenos Aires, Argentina

Regional Coverage Regional Coverage South American Argentina, Brazil, Countries Paraguay Global Medical Response

The twelve members of HISGs Board of Advisors cover a wide range and mix of mentors from the non-profit and for-profit sectors. Their wisdom, insight, guidance, and patience have provided tremendous accountability, balance, and stability to the rapid pace and active lifestyles that we all lead. We want to thank them from the bottom of our hearts for their passion to HISGs mission and their commitment to us as individuals and partners in the work we are doing. Many have asked to remain nameless as their heart is for the work and not recognition. We will honor their request and look forward to many more years of success together!
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Together, we can make a difference!

870 Commercial Lane Palmer Lake, CO 80133 USA Phone: (303) 662-0845 www.HISG.org www.IDRN.info www.BDIN.org www.StarfishCommunity.net

2011 Humanitarian International Services Group: www.hisg.org All rights reserved, no portion of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by an means - electronic, mechanical, photocopy, recording, scanning, or other, without the prior written permission of HISG. Artwork and design by Edvans Marketing: www.edvansmarketing.com