21st Century Library Design

st 21
Century Library Design
Kimberly Bolan, Kimberly Bolan & Associates Pamela VanderPloeg, Kent District Library Michelle Boisvenue-Fox, Kent District Library Cathy Hakala-Ausperk,
Cleveland HeightsUniversity Heights Library

All rights reserved Kimberly Bolan & Associates Marc Ciccarelli, studioTECHNE Architects bolan_kimberly@yahoo.com March 2008
What Customers Want From Their Library
Kimberly Bolan
Librarian, Trainer, Writer, Consultant
Kimberly Bolan & Associates (Indianapolis, IN) Kimberly Bolan & http://indielibrarian.blogspot.com Visit: Associates March 2008 bolan_kimberly@yahoo.com
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This?
What is a This? st century library? 21 This?

This?
Libraries as community places This
This
Contra Costa County (CA) Library Multi-functional, adaptable spaces Hercules Library
New look & feel Libraries built around the customer

Martin Luther King, Jr. Branch Library (Atlanta, GA) & Norwich Millennium Library Norfolk PhotoEngland of Demco Library Interiors courtesy
Photo courtesy Demco Library Interiors
Its not about us, This its about them
What are people asking for?
Comfortable Spaces
Princeton (NJ) Public Library
Wood County District Library (OH)
Carnegie Library of Pittsburgh (PA) Minneapolis (MN) Public Library Homewood Branch
Courtesy of Demco Library Courtesy of DesignGroup (OH) Interiors
Farmington (NM) Public Library

Photo courtesy of Demco Library Interiors
Meeting Rooms, Group & Quiet Study

Westerville (OH) Public Library
Courtesy of DesignGroup (OH)
Ramsey County (MN) Library Maplewood Library
Orange County (FL) Library System Teen Quiet Study Rooms
Supported Service
Gail Borden (IL) Public Library
Orange County (FL) Library System

Cleveland Heights University Heights (OH)
Greenboro District Library, Ottawa, Canada
Food Service
Cape Central (MO) High School Southfield (MI) Public Library
Ohio University Alden Library Caf BiblioTech

Courtesy of Design Group (OH)
McMillan (WI) Memorial Library Commons area Westerville (OH) Public Library
Multi-functional Childrens Spaces

Pre-school 6th grade
Gail Borden (IL) Public Library
Dallas (TX) Public Library - Audelia Road Branch
Cerritos (CA) Public Library
Southfield (MI) Public Library
Westerville (OH) Public Library

Photos by Marcus Tate
Evanston White Plains (NY) The Trove (IL) Public Library Public Library
Robin Hood Foundation PS 16
Robin Hood Foundation CS50
Teen Space (7th 12th grade)

Farmington (NM) Public Library
Newark (NY) Public Library
"If you build it they will come." "If it works people will support it."
-Elly Dawson, Director Newark (NY) Public Library
East Brunswick (NJ) Public Library
Designed & Executed by Kim Bolan and Demco Library Interiors (DLI)
Waukesha (WI) Public Library Port Jefferson (NY) Free Library San Jose (CA) Public Library Rose Garden Branch
Tekamah (NE) Public Library
Far Rockaway Teen Library - Queens Library (NY)

Computers, homework center, programming, 70+ magazine titles. The main branch (with books, etc.) is one block away. Designed by Kim Bolan & Demco Library Interiors (DLI)
Retail-oriented merchandising
San Jose (CA) Public Library Jacksonville (FL) Public Library
Photo courtesy of DesignGroup (OH)
Columbus (OH) Metropolitan Library Whetstone Branch

Photo courtesy DesignGroup (OH)
Skokie (IL) Public Library
Technology
Pikes Peak (CO) Library District
Allen County (TX) Library
Toledo-Lucas County (OH) Public Library Main Library

Spartanburg County Public Libraries (SC)

Jacksonville (FL) Public Library
Pablo Creek Regional Branch

Courtesy: DesignGroup (OH)
Orange County (FL) Library System Main Library
Good way finding

Jacksonville (FL) PL South Mandarin
Courtesy: DesignGroup (OH)
Dallas (TX) Public Library Audelia Road Branch
Princeton (NJ) Public Library Ramsey County (MN) Library Maplewood Library Dallas (TX) Public Library Audelia Road Branch
Princeton (NJ) Public Library
Ramsey County (MN) Library Maplewood Library
Orange County (FL) Library
Green Facilities
Los Angeles (CA) Public Library Lake View Terrace Branch Library
North Sarasota (FL) Library
Hillsdale Library (Portland, OR)
For more information: U.S. Green Building Council http://www.usgbc.org/DisplayPage.aspx?CMSPageID=1452&
Kent District Library

Information. Ideas. Excitement!
Located in Kent County, Michigan, this 18-branch library system comprises branches as small as 2,000 sq feet and as large as 41,000 sq feet. Our branch buildings are owned and operated by the governing municipalities while the operations are run by KDL. We are the busiest library system in Michigan!
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Sand Lake Bran
ch
Kimberly Bolan & Associates bolan_kimberly@yahoo.com
Wyoming Br
anch
March 2008
Making it Fun
and learning at the same time
Grandville Branch
Sand Lake Branch
Playful, Interactive Environments Focus on Early Literacy Activities

All rights reserved Kimberly Bolan & Associates bolan_kimberly@yahoo.com
March 2008
Making it Fun
Alpine Branch Sand Lake Branch
Shelves and bins that a child can reach New shelving highlights picture books Dont forget that you are not just merchandising to
kids but also to their parents and caregivers.

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March 2008
Making it Fun
After Before
Hands on learning activities focusing on strengthening pre-reading skills

Krause Memorial Branch

March 2008
Making it Fun
Activities, signage all add to knowledge parents can use to get their child ready for reading.
March 2008
Making it Cool
so teens will come
Ask them what they want!

Start Teen Advisory Group Simple Survey Library blog
Plainfield Branch
A place of their own

March 2008
Making it Cool
so teens will come
Varied seating
Floor Study Social
Snacks Computers
Grandville Branch
March 2008
Making it Cool
so teens will come
Music
Sirius
Satelite Listening Stations

Cascade Branch East Grand Rapids Branch
March 2008
Wyoming Branch Englehardt Branch
Alpine Branch
Comstock Park Branch

Krause Branch
March 2008
Making it Easy to Find

so they can do it themselves
Neon Open Signs

eliminates the need for people to get our of their car to see if youre open
Gaines Township Branch

March 2008

Collection Signs
help guests find where they need to go at a glance
East Grand Rapids Branch
Kentwood Branch
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Cascade Branch
March 2008

Endcap Signs
are designed both for adaptability and browsability

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Sand Lake Branch
March 2008

Subject Signs
direct guests to popular subject areas

March 2008
Making it Cozy
so they will come back
Create library living rooms full of cozy furniture, refreshments, books, art, lamps and perhaps a view or Kimberly Bolan & Associates fireplace March 2008 All rights reserved bolan_kimberly@yahoo.com
Library Living Rooms are
Alpine Branch Library

Tyrone Township
A place to meet new people, chat with friends or neighbors or start a good book. Maybe even have a book discussion, knitting club or family game Kimberly Bolan & Associates night. All rights reserved March 2008 bolan_kimberly@yahoo.com
Making it Cozy
What makes a library a Third Place?

They must be free and relatively inexpensive to enter and to purchase food and drinks. They must be highly accessible A number of people can be expected to be there on a daily basis All people should feel welcome.
Self service coffee March 2008
ibrary ming Branch L Wyo

March 2008
Making it Cozy
Comfortable Chairs
A page from a KDL shopping list to give managers ideas for purchase
March 2008
Making it Cozy
Wyoming Branch
Lighting
This is the single best investment with the biggest bang for the buck. Your customers will notice them!!
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March 2008
Making it Cozy
Lighting
Dont forget to vary your lighting to enhance your service points. Table top lamps are the least expensive option!
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Plainfield Branch
March 2008
Making it Cozy
Getting started
KDLs Facilities Team set out to transform its branches with these cozy spaces by funding 10 grants.
Branches who applied for the grant needed to:
Provide matching funding from a local source Make a case for the need for such a space in their library A vision for future facility planning by completing the GASP (Graphics | Ambience | Service | Presentation) planning tool (for more information see the West Palm Beach Public Kimberly Bolan & Associates
Librarys presentationbolan_kimberly@yahoo.com at http://www.wpbla.com/gasp.php)
March 2008
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Before Wall words add literary ambiance to any wall. Vendors include: http://www.wallwords.com http://www.writtendecor.com http://www.quotethewalls.com
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Comstock Park Branch Library
March 2008
Kentwood Branch Before
Color and artwork add a lot to make a cozy space. A fireplace doesnt hurt either.
March 2008
Before
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Alto Branch
March 2008
Making it Cozy
A word about displays

Use gondola-type shelving for easy merchandising Make sure the displays are attractive
Dont use the uglies; Clean covers Have lots of copies so its easy for staff to maintain Rearrange the display so the arrangement always looks full
Move them around

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Every few weeks, moveKimberly Bolan & Associates and put up the old ones bolan_kimberly@yahoo.com new ones so theres always something fresh
March 2008
Cascade Branch
Displays in high traffic areas encourage browsing, touching and taking!! March 2008
Making it Cozy
Re-invent libraries in the age of Pottery Barn, Trading Spaces and Extreme Home-makeover.
Heres some that we use
Target, Ikea and Pottery Barn (especially lighting) Ballard Design, West Elm, Accacia JcPenneys and local furniture Kimberly Bolan & Associates stores All rights reserved bolan_kimberly@yahoo.com
From Pottery Barn

March 2008
How we do it
DESIGN principles
Design with the user in mind Embrace your strategic plan Shop libraries using peers to give fresh eyes and new ideas, using a shopping list to help define Plainfield Branch expectations. Inspire space with retail trends. Color ensures vanilla libraries Go shopping. Provide a shopping list are a thing of the past. of ideas to help guide decisions. Notice compliments on changes from customers. Be sure to evaluate changes and make adjustments as Kimberly Bolan & Associates March 2008 All needed. rights reserved bolan_kimberly@yahoo.com
Cleveland Heights University Heights Public Library

Opening
Doors, Opening Minds
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March 2008
Making it about the 21st Century Customer
What the customer
wants
Respect Community Learning Fun Value
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March 2008
Respect
Signage and Marketing
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Respect
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Respect
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Respect
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Respect
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Respect
Proactive Reference Service
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March 2008
Respect
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Respect
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Respect
Self Service
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March 2008
Respect
Self Service
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March 2008
Respect
Self Service
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March 2008
Respect
Self Service
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March 2008
Respect
One Stop Shopping
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March 2008
Respect
One Stop Shopping
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March 2008
Respect
Options
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March 2008
Respect
Input
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March 2008
Community
Lifelong Learning
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March 2008
Learning
Literacy
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March 2008
Learning
Technology
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March 2008
Fun
Parties & Fun!
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March 2008
Fun
Parties & Fun!
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March 2008
Fun
Parties & Fun!
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March 2008
Value
Innovation, Skill, Leadership Partnerships Accountability
A Bright
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st 21
Century
March 2008
Questions
Contact
Kimberly Bolan, bolan_kimberly@yahoo.com Pamela VanderPloeg, pvanderploeg@kdl.org Michelle Boisvenue-Fox, mboisvenue-fox@kdl.org Cathy Hakala-Auspark, Causperk@heightslibrary.org
Kimberly Bolan & Associates Marc Ciccarelli, marco@technearchitects.com All rights reserved bolan_kimberly@yahoo.com
March 2008

21st Century Library Design

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21st Century Library Design

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st 21

Century Library Design

Cleveland HeightsUniversity Heights Library

What Customers Want From Their Library

All rights reserved

What is a This? st century library? 21 This?

Libraries as community places This

New look & feel Libraries built around the customer

Its not about us, This its about them

What are people asking for?

Wood County District Library (OH)

Farmington (NM) Public Library

Meeting Rooms, Group & Quiet Study

Ramsey County (MN) Library Maplewood Library

Orange County (FL) Library System Teen Quiet Study Rooms

Orange County (FL) Library System

Greenboro District Library, Ottawa, Canada

Ohio University Alden Library Caf BiblioTech

Multi-functional Childrens Spaces

Dallas (TX) Public Library - Audelia Road Branch

Cerritos (CA) Public Library

Southfield (MI) Public Library

Westerville (OH) Public Library

Photos by Marcus Tate

Robin Hood Foundation PS 16

Robin Hood Foundation CS50

Teen Space (7th 12th grade)

Newark (NY) Public Library

East Brunswick (NJ) Public Library

Tekamah (NE) Public Library

Far Rockaway Teen Library - Queens Library (NY)

Columbus (OH) Metropolitan Library Whetstone Branch

Skokie (IL) Public Library

Allen County (TX) Library

Toledo-Lucas County (OH) Public Library Main Library

Spartanburg County Public Libraries (SC)

Pablo Creek Regional Branch

Orange County (FL) Library System Main Library

Good way finding

Dallas (TX) Public Library Audelia Road Branch

Princeton (NJ) Public Library

Ramsey County (MN) Library Maplewood Library

Orange County (FL) Library

North Sarasota (FL) Library

Hillsdale Library (Portland, OR)

For more information: U.S. Green Building Council http://www.usgbc.org/DisplayPage.aspx?CMSPageID=1452&

Kent District Library

Sand Lake Bran

Kimberly Bolan & Associates bolan_kimberly@yahoo.com

Sand Lake Branch

Playful, Interactive Environments Focus on Early Literacy Activities

Alpine Branch Sand Lake Branch

kids but also to their parents and caregivers.

Kimberly Bolan & Associates bolan_kimberly@yahoo.com

Hands on learning activities focusing on strengthening pre-reading skills

Krause Memorial Branch

Ask them what they want!

A place of their own

Satelite Listening Stations

Wyoming Branch Englehardt Branch

Comstock Park Branch

Making it Easy to Find

Neon Open Signs