NASHIM MULLICK

Present Address : Flat No.1101, ALINA bldg Hiranandani Estate,Thane-West. Navi Mumbai-400607; Maharashtra Permanent Address : 61, Rafi Ahmed Kidwai Road Kolkata-700016 ( WB) INDIA Tel : 091-033-32587830 Mobile : 09820264764 E-Mail : nashim_mullick@sify.com

Curriculum Vitae
SUMMARY

I am Electronics and Communications engineer with PGDBM in Finance. I have more than Ten years of total work experience in telecom and IT-sector, which includes 8-years of experience in Telecomm- sector (Revenue Assurance & Revenue Risk Management) at Reliance Communications Ltd. & Bharti Airtel Ltd. I would like to use my knowledge and experience for growth of the organization.
SYNOPSIS & KEY SKILLS Revenue Assurance( Postpaid & IUC)

Revenue Risk Management(Postpaid Operations) Revenue tracking & reconciliation Operation of Application Systems in SAP(R/3) {Module- MM}. Automation of Process(RA) & Revenue reports Fraud Management. Audit & Control for Dunning, Exposure monitoring, AV & CV, Bad debt calculation.

Current Status : Accenture Services Pvt. Ltd (Mumbai). Period : Since January 2011 till Date Designation : Level-C Sr.Manager. Job Profile : Business Analyst and Regulatory support(project for AT&T-US). Support to the carrier for unit cost reduction and predictability planning activities by collecting and reporting on data requested by that carrier.
Monitor and report on a monthly basis actual vs. target results for defined carrier initiatives Monitor the available (Intra-State) and (Inter-State) tariff resources to identify rate/term changes, adjust rates in the carriers rate system and provide financial impact to that carrier.

Least Cost Routing Management. Business Arbitrage Management including Tol free, Tandem Stacking, VOIP and other inefficient network architectures that provide undue expense to the carrier.

Support interstate reform, unit costs reduction efforts and litigation by: retrieving interstate and intrastate unit-specified data and records from access carriers relating to call details, analyzing the data through defined overlays and scenarios to develop reports specified by the carrier.

Contd:.

Working Experience : Bharti Airtel Limited ( Airtel Center- Gurgaon). Period : July 2007 to December 2010 Designation : Manager Revenue Assurance Job Profile :

IUC (Interconnect Usage Charges)-Telemedia Since November 2009 till December 2010
Monitoring revenue controls which includes Switch to Mediation to INTEC Reconciliation of Traffic, daily Traffic monitoring operator wise, Switch wise, POI wise and TG wise. CDR Reconciliation as its needs arises too often in case of Billing disputes within operators regarding IUC payables and receivables. Submission of monthly traffic report to TRAI(Telecom Regulatory Authority of India) . Undertaking analysis and performing Reco like Mediation Filteration,TG reco, ABTS Vs BTL reco, CNP validation, New Dial Code Configurations. Validation of Incoming & Outgoing MOUs for each operator with respect to rate changed/ any major deviations/ trend analysis etc., and ensuring that interconnect revenue & access charges are correctly determined.

Revenue Assurance-Postpaid & Revenue Risk Management-Mobility Since July 2007 till October 2009 Airtel Centre, Gurgaon
Arbor configuration Checks BP&FX Validation of Arbor Configurations i.e., Tariff Tables, RCs, NRCs, Discounts, Components, Corridor, Type_id etc. Mediation Configuration Validation of filteration logic & rules, Look-up tables- BcircleSMS, ILD/NLDDATA, Collect_calls,WAP,Tollfree etc. MIUs Rejects monitoring Daily monitoring of rejects like identifying the root cause of rejects, analyze and rectification within the time frame to avoid revenue leakage. End to End CDR Reconciliation ( Switch Vs, Mediation Vs Arbor) Configuration of VAS shortcodes & price points in Mediation & Arbor. Calculation & releasing of monthly Net collectible target & Bad debt for circles . Complete Cust Life Cycle Audit, Churn & Bad Debts Analysis, Implementation of Adjustment DOA monitoring & control of revenue leakages.

Monitoring of Compliance to Dunning policies( both time based & Value based), analysis of exposure monitoring, unbarring, reconnection, suspension, adjustment, payment rejections etc.. Releasing monthly Revenue Risk Management(RRM) Executive summary to top management at Mobility (CFO, ED, RC) & at circles (CEO, COO, PFO CSD Head, SMG Head)
Contd:.

Working Experience Period

: Reliance Communications Ltd (formerly Reliance Infocomm Ltd.) . : December 2002 to June 2007
(On RCOMM payroll from April04 till June07 as an associate employee under Starline Placement Consultant from Dec02 to April04)

Designation Job Profile :

: Revenue Assurance & FMC ( Circle lead)

Postpaid- (Subex Azure-FCS system) Audit Activities as per AFCS rule based Alarm : Detection & Analysis of : De-Dupe Activity ( Suspected New Cust Having Old Bad/ Fraudulent Accounts) , Address Verification, Credit Verification Analysis of Credit Limit of Customers. ILD/NLD Re-Activations, High Negative Balances, High Exposure to International Roaming, High value Credit Card Payment, Review of high Exposure for special Treated Cust ( Static filter), High SMS usage, NLD/ILD usage over Credit Limit etc. (Confirming the Authenticity of such usage) , Late Night Calls, Handset Cloning. Monitoring & Administrating of Backend Application Systems Operation ( Relates to Customer Acquisition and Billing). Operation of Application Systems in SAP(R/3) {Module- MM}, RECON, CLARIFY- Thin & Thick Client, Simplify & ADC( Billing Server), Phonegen . Conducting Training & Development Programmes relates to backend Business Operations. Resolution of all Process / System in ( POSTPAID & PREPAID Handset Acquisition & BILLING issue), such as Activation & De-Activation, Barring & De-barring/. Resolution of Billing issue includes Handset Plan & Scheme Code Correction.

Monitoring of Prepaid Address Verification & process Barring & Unbarring activity. : : DCM Datasystems Ltd. October 2001 to December 2002

Working Experience Period Designation Responsibilities :

: Customer Support Engineer

Installation, configuration and maintenance of DCM servers in LIC operated with SCO Unixware 2.01 and 7.1.1 as the operating system., NFS installation, server load sharing
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and remote backup, specialised softwares installation such as DCM Spooler, DCM Basic, programming of shells to make the daily routine jobs easier for users are also the various facets of the service imparted. DCM PCs operated in Win95/98/nt are connected to Unix servers via telnet using specialised softwares such as ILINK under win95/98/nt and PCTCP under DOS 6.xx.
Contd:.

Organize day to day breakdown and installation calls. Giving solutions to the engineers regarding any Hardware and Network related problems. Attains major installations and major breakdown calls, visit customer's place for site planning / inspection and upgrade of computer systems and peripherals. Additional Responsibilities : Maintaining the office administration from spares movement, customer billing, payment collection, correspondence forwarding, courier services management, stock maintenance and updation, machine installation status, and existing warranty to AMC conversion status. Previous Work Experience : Organisation : Bard Roy Infotech (P) Ltd. (Support Partner of HCL Infosystems Ltd.) Kolkata Prieod : August 2000 to October 2001 Destination : Customer Support Engineer. Job Profile : Installation and configuration of Network on ( Windows NT/2000 -Server) and Workstations with OS as Windows 95/98SE/2000-Professional and also providing support on network, hardware and peripherals. Maintaining BRIPL servers in Vigilance Commission (Koalata), S. B. Agro Ltd, Bharat Aluminum. Operated with Windows Nt4.0 & Win-2000-Servers as the operating system and as Windows 95/98SE as the PCs. Maintaining servers in Texmaco Ltd, Empire Jute Mills(Baranagar), BSF-HQ(Kolkata,).BSF(88-Battalion,Kalyani) operated with Windows NT-4.0 & 98-SE. Providing AMC for Computer Hardware & Network, Solutions for System Services, Network Installation System Integration. Academic Qualification : Year School/College/ University Post Graduate Diploma in Narsee Monjee Institute of 2004-2005 Business Management Management Studies (PGDBM) (Deemed University)-SDL 1996-2000 B. Tech ( Electronics and University Of Kalyani West Bengal.
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Examination

Percentage 71.21 %

63.42 %

Telecommunication ) Higher Secondary Examination (10+2) Madhyamik Pariksha (10) City College Calcutta Saifee Hall High School Calcutta

1996 1994

45.2% 57.5%

COMPUTER SKILLS : ( Advanced Certificate in Software Engineering (ACSE)

from IBM-Kolkata ). Programming Languages Known : C, SQL/PL-SQL, RDBMS-Oracle-8i. Operating Systems known Office Applications
PROFESSIONAL COURSE

: Windows XP, Windows- NT.4.0/2000 : MS-Office 97/2000/XP

Undergone An Orientation Course on the Industrial Application On Programmable Logic Control & Computer Numerical Control (PLC & CNC) From Hindustan Motors Limited ( HM ), Hooghly West Bengal PROJECT Long Range Remote Control Switching Using (Frequency Modulation-Technique) - Controlling number of electrical or electronic gadgets. Any gadget can be switched ON/OFF by keying the code allocated to it using FM-transmission Date of Birth January 26, 1977

Current CTC: 15.24 Lacs

References : Mr. Bhakta Charan Rath - Reliance Retail - ORISSA( VP-Commercial)-M:09937286650. Mr.Joykesh Podder- Reliance Global Comm. (Director-Finance)M:9339853581 Mr. Dhiraj Sethi Tata Docomo Ltd.-Hyderabad(GSM-Segment).( DGM-Finance)M:09246307507

Place : Mumbai