Software Version 7.

0 Release Notes and Upgrade Information

About Release Version 7.0
FlipFactory software version 7.0 is a major release for all FlipFactory model editions including: New Media, New Media Broadcast, Pro SD, Pro HD, NewsManager, TrafficManager, AdManager, FactoryArray, and GraphicsFactory. This release adds several new formats and hardware device (such as on air servers or NLEs) support options. Note that some features may not be available for all editions. You can download this new release from http://www.telestream.net/flipfactory. It is available for all FlipFactory customers who have a current annual maintenance and support agreement. If you would like to confirm the status of your annual maintenance and support agreement, please email license@telestream.net. Note: If your maintenance has expired and you upgrade your FlipFactory system, it will not function after the upgrade. Version 7.0 requires you to obtain a new license from Telestream if your maintenance expiration date is October 1, 2009 or earlier. Please contact license@telestream.net to verify that your maintenance is current and to obtain the new license. Windows Server 2003 and 2008 FlipFactory 7.0 can be installed on Windows Server 2003 32 and 64 bit versions and Windows Server 2008 32 and 64 bit versions. If installing on Server 2008 please do not install Windows Server 2008 R2. To install FlipFactory on any of these platforms please follow the installation instructions in Chapter 2, Installation, in the FlipFactory 7.0 Users Guide. There are known issues and limitations with running FlipFactory on Windows Server 2008. Please see the Known Issues section at the end of these Release Notes. GraphicsFactory will not operate properly on Windows Server 2008 General Information There is a new procedure for installing IPV Spectreview on servers running the 64 bit version of Server 2003. Please contact Telestream for additional information. There is a new Interplay Installer for Interplay version 2.0. Note: This installer is not backwards compatible with older versions of Interplay. Separate installers for Interplay 1.6 and 1.2 are also available. All installers can be downloaded from the Telestream download site. FlipFactory 7.0 is qualified to run with the following storage platforms: APACE, EMC Celerra, and Rorke Galaxy.

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Features and Formats No Longer Supported MEF files in the IPTV and H.264 encoders are not supported in 7.0. If you currently use MEF files in your workflow, do NOT upgrade to version 7.0. A different version of MEF files will be supported in the next release of FlipFactory. Please contact sales@telestream.net for more information. The Program Stream and Transport stream options have been removed from the H.264 codec. The Transport Stream option can be found in the IPTV codec. The following formats and plug ins are no longer supported by FlipFactory encoding products: SWF in Flash 8 (VP6) Helix (Real 10) Real Networks Video Clipstream VC1 (this is replaced by the WM9 Advanced Profile in Windows Media encoder) Video Logger The Preview feature and the SDK access to this feature are no longer available. When not to upgrade to Version 7.0 If you use FlipFactory to decode K2 produced files we recommend that you do not upgrade to version 7.0. There is a known issue in 7.0 with K2 files that will be corrected in Update Pack 1 for 7.0. If you use Avid TransferManager to create DNxHD 50 files we recommend that you do not upgrade to version 7.0. There is a known issue in 7.0 with DNxHD 50 files in TransferManager that will be corrected in Update Pack 1 for 7.0. If you use MEF files to configure the IPTV codec we recommend that you not upgrade to 7.0. If the FlipFactory EDL Monitor for Pipeline plays a critical role in your workflow, we recommend that you do not upgrade to FlipFactory 7.0.

! Note: PLEASE TEST BEFORE UPGRADING YOUR PRODUCTION ENVIRONMENT

It is always advisable to run a separate copy of this new build, staging your production workflow in a test environment, before updating your FlipFactory production server. Telestream can provide you with a limited license in order to configure and qualify this new release in a test environment prior to upgrading your production server. For details on how to replicate your FlipFactory Accounts database onto a test/qualification server please reference Importing and Exporting Accounts, in Chapter 10, Database Implementations & Operations, in the FlipFactory Users Guide or contact Telestream Support support@telestream.net or call our technical support team at 877-257-6245 in North America or 1 530-470-1300 outside of North America. Please see the end of these Release Notes for important installation tips

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New FlipFactory 7.0 Features / Enhancements:

Items marked with (*) indicate that this feature affects a licensed option. Check with Telestream if you are unsure whether your license includes the specified feature.

General

New! ITU-BS1770 Loudness Detection and Correction* This new feature allows the user to detect and correct audio loudness in up to 6 channels as part of a FlipFactory workflow. Please see the Measuring & Adjusting ITU-R BS.1770 Loudness Application Note available on the Telestream support site. This is a chargeable option. New! Stitching Feature FlipFactory now provides the user an easy way to submit a job with multiple input files to a factory to produce a single output file effectively stitching them together. The user has the ability to review each clip and select mark-in and mark-out points, creating a list of media segments which can be stitched together and output in a completely different format, all in a single job. Please refer to the Using File Stitching Application Note, available on the Telestream support site. New! SCC File Generation FlipFactory can now generate SCC caption files. This enables workflows where the user can extract CC from a file, insert them into an SCC file, modify them (e.g. remove objectionable content, add DDR data) and resubmit the SCC files so that captions can be reinserted. New! YouTube Fingerprinting* Added support for YouTube Fingerprinting while transcoding. Please contact Telestream for details. You must have a contract with YouTube to access this feature. New! Decode Dolby AC3 Customers may decode Dolby AC3 by installing the appropriate freeware available at http://sourceforge.net/projects/ac3filter/ Note: A Dolby royalty fee may be associated with this. New! Audio Filter A new filter has been added called Audio New Channel Content. This audio filter allows you to insert silent audio into additional output audio channels. FactoryArray* Significant improvements have been made to the load balancing mechanism for FactoryArray. Jobs submitted to the array, either manually or through a monitor, are processed on the first FlipFactory server with an open slot in its incoming queue. Subsequent jobs are processed on the FlipFactory server with the next open slot, thus preventing one server from having multiple jobs to process while other servers are idle. Please see FactoryArray datasheet for more details. Encoder Optimizations Speed improvements when writing to network stores for Avid TransferManager, the DVD Encoder, and the Liquid Encoder.

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Registry settings moved to the database Many FlipFactory settings have been moved from the registry to the FlipFactory database and are implemented in the console for easy access... Display System Settings and scroll to the bottom and display Advanced Settings. All of these settings are documented in Online Help and the Users Guide, and are now stored in the database, not the registry. The settings can still be overwritten by the registry. Pipeline The Pipeline Control Application is now the preferred way to submit jobs to FlipFactory. This application is available on both Windows and MAC. If you need help transitioning your workflow to using the Pipeline Control Application please contact Telestream support. When using Pipeline with FlipFactory 7.0, please use the following versions of software and firmware: Windows Pipeline Control Application version 2.1.0.52168 or later MAC Pipeline Control Application version 2.2.0.8 or later Pipeline SD firmware 2.2.51446 or later Pipeline HD firmware 2.2.49401 or later

VBI Filter Several enhancements have been made, including support for VANC data insertion in the VBI filter, Active Format Descriptor and Audio Metadata insertion in the VBI filter, adding line 21 field 2 caption data synthesis, and adding the caption synthesis capability to the Video Processing library so that HD down converts to SD 720x512 can also have caption synthesis. Automatic Factory Upgrades When a new version of FlipFactory or a new Update pack is installed, all factories will be shown in red as a reminder that they should be updated Resubmit-Forward Workflow Enhanced The Resubmit-Forward workflow is now extended to all products, not just a Duplicate Original. This streamlines the process of using the output of one factory as the input to a subsequent factory. Analysis Encoder The Analysis Encoder has been designed for use in workflows that require multiple pass factories. Video only or audio only can now be analyzed. Java 1.6.0_15 Java 1.6.0_15 or higher is supported in v7.0. QuickTime 7.6.2 Telestream requires that FlipFactory 7.0 be used with QuickTime version 7.6.2 only. Please do not turn on QuickTime auto update on your FlipFactory .server and do not upgrade or downgrade QT 7.6.2 without contacting Telestream support. New! 3GP Advanced Encoder Significantly improved encoding quality has been achieved by
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IPTV / Mobile /

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Streaming/ Archive Formats

switching to the Main Concept encoder. The new encoder supports video codecs H.264, H.263, and MPEG-4, and audio codecs AAC-LC and AMR. Hinting is also supported. Note: All existing 3GP factories must be rebuilt to use this encoder. New! Apple ProRes FlipFactory can now decode Apple ProRes SQ and HQ files with up to 32 channels of audio. Please install the Apple ProRes QT codec available at http://www.apple.com/downloads/macosx/apple/application_updates/a ppleproresquicktimedecoder10forwindows.html. Please note that the Apple ProRes decoder requires QuickTime version 7.4.5 or later. QuickTime versions 7.6 or higher already include the ProRes codecs, so there is no need for a separate installation. New! Flash 9 Encoder New Flash 9 encoder for improved quality and speed. Note: All existing factories must be rebuilt to use this encoder. New! Multithreaded Flash 8 Encoder New multithreaded Flash 8 encoder for improved speed. Note: Existing factories must be rebuilt to take advantage of two pass encoding. QuickTime Encoder FlipFactory 7.0 has added the Apple Animation codec to the QT encoder, plus support for AVID DV25 NTSC 4:1:1. MPEG4 Apple Encoder Significantly improved hinting performance. Windows Media Encoder Added closed caption and time code options to Windows Media VBR files. Added a complexity drop down menu. The Advanced profile Windows Media encoder replaces the VC-1 encoder. Please see instructions for adding Windows Media V9 Advanced Profile Codec to your FlipFactory server in Chapter 2, Installation, in the Users Guide or at the end of these release notes. Existing VC-1 factories must be rebuilt to use this new encoder.

Cable and Broadcast Servers

New! Dolby E Pass Through and Decoding* Ability to pass through or Decode Dolby E files. Please contact Telestream for details. New! Streambox Decoder Added support for decoding Streambox files. QT codecs from Streambox must be loaded on the FlipFactory server. New! XDCAM EX Added support for decoding XDCAM EX files New! XDCAM HD 50 Added support for encoding: XDCAM HD 4:2:2, 50mbps 1080i and 720p. There is a known issue when encoding 720p files from sources that contain Timecode. This feature is found in the MXF Stream encoder.

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MXF Decoder Added ability to decode Omneon-created DNxHD files. Added the ability to preserve SMPTE 436m HD VANC data from XDCAM HD files if transcoding to other formats that support VANC data or captions MXF Encoder Added ability to create DVCPRO HD files and XDCAM HD 50 files. Please see listing under XDCAM. IPTV Encoder Added the ability to insert closed caption data into the H.264 data using the T.35 specification for closed captions. Up to 32 input channels of audio are now supported. DPX Audio support Extended support to multiple AIFF files with DPX sources HD VANC Preservation and Insertion Added ability to preserve and insert VANC data in specific decoders and encoders. Please see the HD VANC Compatibility chart on our web site. Harris HD Encoding Support* Added support for decoding and encoding MXF wrapped DVCPRO HD and MPEG2 HD. These features are found in the MXF encoder. Matrox* Added 16x9 SD encode support to this encoder as well as the ability to insert timecode when making PAL output files (Matrox MPEG SD media), and extract timecode from PAL Matrox files. Omneon Spectrum/MediaGrid/MediaDeck* Added FTP monitor. Added 24 bit audio support. This encoder supports MPEG2 SD/HD, DV25/50, DVCPROHD, and DNxHD. Any of these formats can be wrapped as QT or MXF reference files or QT or MXF self-contained files. SeaChange BML* Improved the quality of MPEG files created for SeaChange BMS/BMC/BML servers. The SeaChange Encoder is now compatible with version 4.3.4.0 of the VstrmKit on the BMS/BMC servers. P2 Decoder Added ability to decode files that span multiple P2 cards. VOD Encoder* Now allows the user to expose ETV/EBIF data in a source transport stream during the construction of a new output transport stream. The VOD encoder is now compatible with Motorola Cherry Picker version 5.1.1 build 10. The first occurrence of a PCR packet is now aligned with the guidelines set in ISO/IEC 13818-1. Modified sample rate choices in the MPEG2 Layer1 Audio codec. Extended capabilities for presenting PMT PID values and PCR interval settings. Up to 32 input channels of audio are now supported.

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 NLEs

New! Avid Send to Playback New feature that adds the ability to send a file directly from an Avid editor to FlipFactory. File preserves Time Code, handles 8 audio channels and preserves the MOBID of the file in the filename. Please see the Using Telestream Playback Service for Avid Interplay Transfer Engine Application Note on our web site. Added support for 24 bit audio. Improved the DNxHD codec selections. Note this requires rebuilding your factories. This is a chargeable option. FCP/NLE Encoder Added support for 32 audio output channels

Monitors/ Deliveries Notifications

New! Avid Interplay Transfer Engine Notify New notify that adds MOBID. Please see the Using Telestream Playback Service for Avid Interplay Transfer Engine Application Note on our web site for more details. New! Brightcove Destination Added a new destination for Brightcove, an on-demand online video platform. New! FTPS Monitor Supports explicit SSL FTP connections New! IBMS Notify New notify for Pilat Systems New! SAN Monitor New monitor to improve workflows in FactoryArray installations that are using SMB protocol New! Description field for monitors You can now enter a descriptive phrase for your monitor to uniquely identify its purpose or other identifying information. The phrase you enter displays along with the monitor name in the Manage Factories tree panel, plus the Source columns in the Job Status and System Status windows. FTP proxy Support added for FTP proxy to the FlipFactory FTP monitor Secure FTP (SFTP) Delivery of files over 2 GB is now supported and existing files can be overwritten. Florical Notify Added support for 59.94 or 60 fps content FTP, Network and Local Folder Monitors Added the ability to preserve the file/folder structure of the monitored folder when delivering files to a local, network or FTP destination

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Screen Subtitling

New! DVB Bitmap Option* New chargeable option that allows insertion of DVB Bitmap subtitles into Transport Streams. New! DVB Teletext Option* New chargeable option that allows insertion of DVB teletext into Transport Streams.

TrafficManager Workflows

New! Extreme Reach Added support for automatically monitoring and retrieving files from Extreme Reach spot delivery service New! Hula Added support for automatically monitoring and retrieving files from Hula spot delivery service Eclipse Support for Eclipse dublist has been added. Novar Support for Novar dublist has been added and a new style sheet created. Open QA Workflows Added support for open workflows where the Quality Assurance department can look at the FlipFactory produced transport stream, fill out SeaChange MVL metadata, while FlipFactory provides and fills out the number of frames, frame-rate, and bit-rate when the Transport Stream is first created ProTrack CableVision workflows A two-stage factory now allows the user to deliver a folder to an ftp destination that contains the following: an MPEG-2 VOD file, an XML created by MetaFlip and a .bmp artwork file. The folder filename as well as the metadata necessary to create this ADI is taken from a ProTrack input file. Monitors Each instance of a Catch Server or FTP Monitor can now have its own start time and end time offsets. These offsets are used to add or subtract frame offsets specified in the metadata from the Start of Media and End of Media.

AdManager Workflows

General Workflows

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FlipFactory 7.0 Bug Fixes

DVCPRO HD Encoder: updates memory management issues with the DVCPRO HD encoder in 6.1. Highly recommended for any users creating DVCPRO HD files. DV files with embedded audio. Resolved issues where some DV files with embedded audio were rendered as one channel audio instead of two. EVS Decoder resolves several outstanding issues with the EVS decoder including field dropping in PAL files. External Notify Shell allows for paths with spaces in them to be interpreted correctly. GXF Decoder has updated timecode extraction for HD. Corrected issues with certain PAL files. Corrected issues with direct converting of certain audio files. Corrected issue with DVCPRO essence being marked as DVCAM. Harris/Nexio LXF Encoder now allows filenames with forward slashes and agency name field character length limitation. Harris Nexio Monitor now allows spaces in filenames. Corrected LXF DV file aspect ratio issue so that 16x9 is properly handled. MediaStream Encoder corrects dual stereo output issues, frame table duration issues for HD files, sets NuCopy flag as well as several other flags for HD files. QuickTime Decoder has numerous updates including proper timecode detection, frame extraction, A/V sync issue resolution and QuickTime to Flash 9 transcoding issues resolution. QuickTime Encoder now properly handles 4-channel audio files. SeaChange Encoder has resolved issues with vix files. TransferManager has corrected issues with IMX files missing frames at the end of an ingest into TransferManager. Burned in timecode properly responds to user designated font size. Resolved issue with FlipApplet hanging while using the Job Status control in the FlipFactory Console application. Fixed Vertical Blanking manual line selection. Resolved issues with the Autodesk Wiretap encoder not working properly with filters enabled. Extremely long DPX sequences now function properly. Dublist monitor properly handles priority settings. Corrected issues encountered when direct converting DNxHD files. Resolved issues with key frames when non-standard frame sizes were used. Resolved issues that occurred when using filters with the Autodesk format. Multiple corrections to the MPEG2 decoders including handling of large Program or Transport Stream files. Resolved issue with improper interlacing of Spectreview MPEG1 files.
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Modified the generated store directories to reduce the path length for files with long file names to avoid problems with the Windows 255 character file path limit. Resolved issues with DNxHD decoding. Resolved issues with decoding Apple Animation files. Resolved A/V sync issues in Transport Stream decoder. GraphicsFactory Fixed ampersand issue in GraphicsFactory where it displays incorrectly in GraphicsFactory Text layers. Fixed issues with QT overlays.

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FlipFactory 7.0 Known Issues

ClipMail workflows will not work if the receiving FlipFactory is part of an Array. ClipMail must send to a specific factory. Uninstalling the console application after uninstalling FlipFactory will cause an error. Please follow this procedure if you need to uninstall the console. Follow the steps outlined in Appendix B, Uninstalling FlipFactory, in the Users Guide. If you have Update Pack 3 installed for FlipFactory 6.1, you will get an error saying a component (DV2Reader.ax) cannot be unregistered when uninstalling FlipFactory 6.1. Please click OK on the message box, and continue. The Update Pack 3 install had already removed that component. MEF files are no longer supported. MPEG1 System Streams do not function properly. OMF encoder cannot create NuVista files. The DVCPRO HD MXF encoder has issues with file duration. QuickTime Streaming Decoder cannot decode certain files. Decoding Flash9 Main and High profile adds a black frame to the beginning of the clip. MPEG2 I frame only Program Stream outputs exhibit macroblocking. Cannot create 3gp files with the Advanced 3Gp encoder that are playable in the iPhone. Files created in K2 and flipped to other formats may have some color issues. We recommend that you not upgrade to version 7.0 if you use FlipFactory to decode K2 files. This issue will be corrected in Update Pack 1 for 7.0. Files created in Avid TransferManager in the DNxHD 50 format do not always work properly. We recommend that you not upgrade to version 7.0 if you use FlipFactory to create Avid TransferManager DNxHD 50 files. Pipeline Do not use the ProRes product when using Pipeline in conjunction with FlipFactory The Pipeline Publish Plugin in the Pipeline Control application cannot use Bonjour to discover FlipFactories available for transcoding. The UNC path for each FlipFactory must be manually entered. Please see the FlipFactory Publisher section in Chapter 6 in the Pipeline Users Guide for Windows, or Chapter 7 in the Pipeline Users Guide for Mac. Do not submit multiple files to multiple products using a manual submit of a closed TIFO file. Do not use the stream option within FlipFactory as a source for a manual submit. If you need to use the EDL Monitor, you must enable the Bonjour registration in System Settings in the Console application and restart the FlipEngine service. If the EDL Monitor plays a critical role in your workflow, we recommend that you do not upgrade to FlipFactory 7.0.

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Windows Server 2008 and 2003 The RenameSQL2005DB script is not working on Server 2008 The Profile XP MAN software does not work with Server 2008 Avid does not support the transfer client on Server 2008 IPV does not support Spectreview software on Server 2008 GraphicsFactory does not operate properly on Server 2008 Screen Subtitling Software is not supported on Server 2008 or on Server 2003 64 bit OS

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Windows Media V9 Advanced Profile Codec

Windows XP Professional does not include the Windows Media Video V9 Advanced Profile (VC1 Advanced Profile) codec, included in Windows Media Player 11. If you plan to use Windows Media Advanced Profile codec on Windows XP Professional, obtain and install Windows Media Player 11 from Microsoft at http://www.windowsupdate.com: In the right panel click the Custom button. When the check completes, in the left panel click Software, Optional. In the list on the right, check the box for Windows Media Player 11. Click Review and Install Updates. Click Install Updates. Restart your FlipFactory server after installation if you already installed FlipFactory. If your system administrator has modified your system to prevent obtaining updates from the Microsoft web site, see them for assistance. Windows Server 2003 does not include the Windows Media Video V9 Advanced Profile (VC1 Advanced Profile) codec, included in Windows Media Format 11 SDK. If you plan to use Windows Media Advanced Profile codec on Windows Sever 2003, obtain and install the Windows Media Format 11 SDK Runtime Redistributable from Microsoft at http:// msdn.microsoft.com/en-us/windowsmedia/bb190309.aspx. Restart your FlipFactory server after installation if youve already installed FlipFactory. Windows Server 2008 does include the Windows Media Video V9 Advanced Profile (VC1 Advanced Profile) codec

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Upgrade Installation Tips Important Notice: It is always advisable to run a separate copy of any new build, staging your production workflow in a test environment, before updating your FlipFactory production server. Telestream can provide you with a limited license in order to configure and qualify this new release in a test environment prior to upgrading your production server. For details on how to replicate your FlipFactory Accounts database onto a test/qualification server please reference Importing and Exporting Accounts, in Chapter 10, Database Implementations & Operations, in the FlipFactory Users Guide or contact Telestream Support (support@telestream.net or call our technical support team at 877-257-6245 in North America or 1 530-470-1336 outside of North America).
If you are uninstalling FlipFactory 4.0 or 4.1 from a Windows 2000 server please contact Telestream support for instructions. Note: When you first launch the FlipFactory console, you may be asked to re-install QuickTime. This occasionally happens when the Java components for QuickTime are incorrectly installed. To remove this warning, simply un-install QuickTime, and then re-install QuickTime.

Upgrading from Previous Versions (v2.0 or later)

NOTE: If you are upgrading from a FlipFactory version prior to v3.0.12234, a new license file is required. To request a new license, send an email with your old license attached to: license@telestream.net For complete upgrade instructions please refer to the FlipFactory Version 7.0 User's Guide, Chapter 2, Installing FlipFactory, Upgrading from Earlier Versions, on page 2-5. Automatic Factory Upgrades You can enable Automatic Factory Upgrades, to revise all factories and accounts to the latest version of FlipFactory. This feature eliminates the requirement to manually re-build factories when performing an upgrade. This automatic upgrade option adds new options to all monitors, notifications, and codecs in each factory. To enable automatic factory upgrades, check Automatic Database Upgrades under Advanced Settings in the FlipFactory System Settings window, and then restart the FlipEngine Service. All accounts and factories in the database will automatically be upgraded when the FlipEngine service starts. When Automatic Database Upgrades is enabled, any factories imported using the Import command will also be upgraded automatically. If this option is used, it may take several minutes to upgrade the accounts and during that time, you may not be able to connect to FlipFactory. If you use stylesheets for metadata processing or other workflows, and have modified the default XML templates, to preserve your settings, make a copy of each modified stylesheet and change its name to something unique to your environment. Then, restart the FlipFactory service and select the newly named stylesheet in the factory where it is used. FlipFactory will not overwrite uniquely-named stylesheets during an installation. IPTV and VOD codecs do not upgrade correctly if the factories were made in versions of FlipFactory prior to 6.1. If your factories use these products, please note your settings before automatically upgrading your factories. You may be required to re-create these products within your factories manually. Please uninstall any QuickTime versions present on your FlipFactory server and install QuickTime 7.6.2 following the upgrade or installation instructions. NOTE: Telestream strongly recommends that you back up all your factories before using this feature. After using this tool please review all settings to confirm that the factories were correctly upgraded. Some products may need to be recreated by hand.

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