Client Requirements

Outlook 2003

Windows XP SP1 with RPC hotfix (click below link) or Windows XP SP2

Hotfix location:
http://www.microsoft.com/downloads/details.aspx?FamilyId=8670CFF6-3D95-496E-8DF4-
13D8F38715FA&displaylang=en

Outlook profile settings

Following is the procedure to configure an Outlook profile to use with RPC over
HTTP for NA users.

If user�s mailbox is in server any of the Chennai servers (Eg: CTSINTCOSXUA)

1. If outlook profile is already exists, open Outlook client, Click on Tools

-> E-mails accounts -> View or change existing e-mail accounts �> click on
Microsoft Exchange server -> Change. Otherwise configure a new profile by opening
mail icon in control panel. Click on show profiles and enter new profile name e.g.
Username_HTTP.

2. Click on add a new mail account and select server type as Microsoft
Exchange server. Enter Exchange server name as CTSINTCOSXUA and user name as
�Login id� e.g. 101111.

3. Click on More Settings

4. On the Connection tab, in Exchange over the Internet, select the Connect
to my Exchange mailbox using HTTP check box.

5. Click Exchange Proxy Settings.

6. On the Exchange Proxy Settings page, under Connections Settings, perform

the following steps:

a. Enter mail.cognizant.com in the Use this URL to connect to my proxy

server for Exchange box.

b. Select the Connect using SSL only check box.

ma
c. Select the Mutually authenticate the session when connecting with SSL
check box.
d. Enter msstd:mail.cognizant.com in the Principle name for proxy server
box.

6. On the Exchange Proxy Settings page, in the Proxy authentication settings

window, in the Use this authentication when connecting to my proxy server for
Exchange list, select Basic Authentication.

7. Click OK.

If user�s mailbox is in Teaneck server CTSUSNJYSXUC or CTSUSNJYSXUD

1. If outlook profile is already exists, open Outlook client, Click on Tools

-> E-mails accounts -> View or change existing e-mail accounts �> click on
Microsoft Exchange server -> Change. Otherwise configure a new profile by opening
mail icon in control panel. Click on show profiles and enter new profile name e.g.
Username_HTTP.

2. Click on add a new mail account and select server type as Microsoft
Exchange server. Enter user�s Exchange server name and user name as �Login id�
e.g. 101111.

3. Click on More Settings

4. On the Connection tab, in Exchange over the Internet, select the Connect
to my Exchange mailbox using HTTP check box.

5. Click Exchange Proxy Settings.

6. On the Exchange Proxy Settings page, under Connections Settings, perform

the following steps:

e. Enter nawebmail.cognizant.com in the Use this URL to connect to my proxy

server for Exchange box.

f. Select the Connect using SSL only check box.

g. Select the Mutually authenticate the session when connecting with SSL
check box.

h. Enter msstd:nawebmail.cognizant.com in the Principle name for proxy

server box.

6. On the Exchange Proxy Settings page, in the Proxy authentication settings

window, in the Use this authentication when connecting to my proxy server for
Exchange list, select Basic Authentication.

7. Click OK.

Once the profile is configured, open outlook client and when it prompts for
authentication enter user name as �CTS\user id� e.g. �CTS\101111 and then network
password.