SGM COLLEGE OF COMMERCE & ECONOMICS

SUBMITTED BY:

NAME: ARUN JAMES

STD: S.Y.B.M.S. SEMESTER IV ROLL No: 03

SUBJECT:

Research and Methodology

SUBMITTED TO: Miss. Rupa

INDEX

SR. NO. 1 2 3 4 5 6

TOPIC

PAGE NO. 3 4 5 6 7 8

Introduction Company Profile 1 Introduction Company Profile 2 Introduction Company Profile 3

Comparison Questionnaire Webliography

Introduction 1.
Hewlett Packard India Sales Pvt. Ltd. HP Established in 1988, India is one of the largest and most diverse sites for HP outside of the US. The companys 25,000+ employees are spread over 45 locations. The businesses represented in HP India include: Technology Solutions Group (TSG) - In addition to Enterprise Systems, Storage and Software, TSG includes Managed Services, Consulting & Integration and Technology Services. The products and services from this organization serve Enterprise, Public Sector and SMB Customers. Imaging and Printing Group (IPG) - is the leading provider of printing and imaging solutions for both business and consumers - printer hardware, all-in-ones, digital imaging devices such as cameras and scanners, MFDs, associated supplies and accessories come under this fold. Personal Systems Group (PSG) - focuses on providing simple, reliable and affordable personal computing solutions and devices for home and business use, including desktop and notebook PCs, workstations, smart handhelds, personal storage and access devices. Global Delivery India Centre (GDIC): The Global Delivery Application Services Center (GDAS) India is a service under GDIC. GDAS India is the flagship centre for HPs strategy for global delivery of application services.

2. Acer India (Pvt.) Ltd.

Few IT companies offer the breadth and depth of products that Acer Group does. Leveraging the vast collective technological resources available - Acer India (Pvt) Ltd., was incorporated as a wholly owned subsidiary of Acer Computer International Ltd. on 9th September 1999. Acer's mission in India is to translate the Group's goal of making computer technology easier to use and more affordable - to everyone in this country. With a focussed customer-centric approach, Acer in India is offering unmatched uptime for all it's systems through a vast network of Service points, innovative and user friendly functionality while continuously lowering barriers that limit the access to the fruits of technology.

Acer India has its headquarters in Bangalore, with branch offices in New Delhi, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Ahmedabad, Pune, Nagpur, Cochin, Guwahati & Chandigarh. Our 120-person strong team in India comes with over 1000 manyears of IT experience, geared to listen and provide to the IT user in India the very best in Sales & Marketing support, After-Sales support backed up with infrastructure to bring fresh technology to India. Within a short span of operations, Acer India has managed several accolades in its endeavors: A state of the art reconfiguration centre for fast and flexible offerings to different customer needs; Acer Customer Service Centers to service notebooks in about 60 cities in the country and a unique unmatched guarantee within the warranty period to provide peace of mind to the customer. An extremely robust service coupled with the ability to make the latest technology affordable makes Acer India a force that shapes the dreams of millions of people. As is evident in the 4,00,000 satisfied customers in India.

3. Sony India Pvt. Ltd. (Sony)

Sony is not new to India. Whether it was the television, or the walkman, a Sony always remained a must on the wish list of any Indian returning home. This love for the brand culminated in a new relationship when inspired by a reform friendly Indian business environment, Sony Corporation decided to set up a 100% subsidiary called Sony India on 16th January 1995. In a fiercely competitive Indian consumer durables market, Sony India's mission is to "make a difference in the lifestyles and introduce new dimension to enjoyment. Offer new age technology and digital concepts; work hand in hand with the domestic industry to produce and sell excellence and come closer to the Indian customers through committed service." Since its inception in 1995, Sony decided to have sales and distribution channels, which are exclusive to Sony India. The business partners are country managers in their own areas.Sony India today has about 33 distributors and 1475 dealers. In all the metros the Company has direct sales operations. The company also has about 13 exclusive Sony outlets, which showcase products ranging from analog to digital throughout the country.

Comparison

QUESTIONNAIRE Name: Occupation:

Q.1 Do you use any computer system Reply:............................................................................................................................... Q.2 Which one you belongs a) Desktop b) Laptop

If Laptop, then Q.3 Which brand do you use a) HP .............. b) Acer c) Sony d) Others

Q.4 Why you chose this brand? Reply:..............................................................................................................................

Q.5 For which purpose you use laptop ? Reply:...............................................................................................................................

Q.6 What is the configuration of your system ? Reply:...............................................................................................................................

Q.7 Would you recommend to buy this brand of laptop to others ? If yes, Why ? Reply:...............................................................................................................................

Webliography:1.

www.hp.com

2. www.acer.co.in 3. www.sony.co.in

Thank you