Tarun Sharma

E-mail: tarunsharma85@live.com Contact Number : +91-9460920223

Objective
Seeking excellence in career as Software Quality Assurance professional through self motivation, hard work and augmentation of core skills & expertise for effectively delivering the products & services and reflecting high standards of performance in any assignment given thereby ensuring organizational and personal growth.

Summary

2.8 years of total experience in Software Testing, by playing an important role in the reputed software organizations Hands on experience in Manual Testing with extensive involvement in test planning. Experience in client-server application testing, website testing, Database Testing, Performance Testing (Load Testing, Stress Testing) Experience in automation tools such as Quality Center, VSTS. Experience in Design, Development & Review test artifacts (Test Plan, Test cases, Defect reports, Bug Cycle.) Well experienced in Testing concepts, Methodologies & Processes. Well acquainted with the Software Testing and Development Life Cycle. Installation / Configuration of Team Foundation Server 2010

Academics and Certifications

B.E. (Computer Science ) International Software Testing Certification from International Software Testing Qualifications Board (ISTQB Foundation Level )

Skill Set
Functional Tools Performance Tools: Bug Tracking Tool : Network Tools Database Operating Systems Scripting Languages Certifications : : : : : : QC9, VSTS 2010, Microsoft Test Manager 2010 Microsoft Soft Test Manager 2010 (Performance test, Test Lab Quality Center, Team Foundation Server 2010 BOSON (NetSim ),Packet Tracer ,Having knowledge of Switches, Routers and Networking Concepts. Sql server 2005/2008 Windows / Linux HTML, VB Script, ISTQB (Foundation level)

Work Experiences
Decurtis Corporation (I) Ltd Software Test Engineer July 2010 to Till Date

Relate CRM Relate is result of deep and thorough study by experts who have listed out the practical needs to improve the relationship between customers and company. The features are not just included because others have them but each section is added with lot of research and we stand with logic behind every part of Relate. The modules can be described as below. Contacts This is the core module of Relate CRM Suite. It takes care of your contacts, companies and relationship in between. It also allows creating, tracking, and modifying activities that enhance and consolidate the relationship aspect of your business. Financial Sales This module helps you to sale and track sales of financial products. It offers to record a lead that can later mature into an opportunity. Its integration with Contacts, make it even better to track the sales. Microsoft Office Integration Relate offers you an integration with MS Outlook, Word, and Excel to keep your data in sync. A simple Addin by Relate allows you to link up your vital information to and from these Office components. So any change in one will reflect automatically and instantly into its counterpart in Relate. Relate in fact offers a simple way to manage the most messed up and most important asset of your business, that is your customers list. The office Integration makes sure to reduce the redundancy while it enhances the systematic usage of information. World Wide Quick

This application reduces the processing time of user to check-in a guest by 50 percent. Stages of the check in process assist the crew/staff in collecting guest information rapidly. The identification rules of the application are so flexible that it has rules defined for citizens of any country by default, further streamlining the process. In order to feed the information, crew/staff members either select a value or import details by the swiping of credit cards and documents like Passports, Visas etc. Mobile Assembly System / Command Center This application captures guests and crew members at stations for given event. The capturing can be done or designated station of person or at the other station too. This capturing immediately gets stored and is reflected to the dashboard of Command Center application. This is an authoritative application which is available to only top brass of cruise like Ship Captain. It contains various reports about various places and events that take place across the ship. The crew staff member can request for various services as well as track the previously placed requests. The synchronization of data is swift which ensures that anytime the data remains fresh and updated. This helps the crew staff member to monitor the ship centrally and effectively. The key feature of this application is its synchronization with tablets spread across the Ship. The dashboard of the application contains the real time statistics of information that is passed from the tablets running Mobile Assembly application. Quick Metrics Quick Metrics is a web application to display metrics gathered during check in for a comprehensive list of check in operational data. DCL staff has a need for a dashboard reporting function to collect data for ad hoc reports and long term operational plans. These metrics will be used to determine: Guest flow peaks to determine staffing needs Individual performance to improve and focus training Performance by guest type to determine modifications in processing each guest Wait times to determine changes in operational flow of the terminal Wait Time Capture This application captures guest information while they are in the premises of Cruise line and on the way or are waiting to move to next level in order to board the cruise. It records the time taken in any of the processes that a guest goes through like time taken by guest from parking to stairs. These records are then reported to management through a reporting application. These records help management to determine the action plan to improve the convenience of their guests and deploy enough work forces or make other arrangements to the points that needs the most. This application is especially designed to run on tablet machines which the crew staff members carry with them and record the time spent by a guest in their transit from one capture point to other anytime anyplace. It has two classifications Outside and inside. Outside This covers the premises area of the port, resort etc excluding any main office. For example Parking, Skywalk, Downstairs cross walk, bus depot etc. Inside This covers the main office where all the proceedings for guest check-in take place. Online Check-In Online Check-In application allows checking-in of all the guests in a reservation together (giving the feel of checking in at port). The forms capture guests details like name, address, citizenship, emergency contacts, and guests identification information (like passport and visa information). The forms also capture information as to how the guest will be arriving and where theyll be going after completing their cruise. Rules Engine Rules Engine will be primarily used in the conjunction with Quick application and eDocs application. All the validations placed on Quick and eDocs application interfaces would be managed through Rules Engine. User can define/change rules through Rules generation application. Quick and eDocs applications will consume the rules defined through Rules generation application. Responsibilities:

Contribute the testing perspective to other project activities, such as integration planning. Plan the tests considering the context and understanding the test objectives and risks including selecting test approaches, estimating the time, effort and cost of testing, acquiring resources, defining test levels, cycles, and planning incident management. Initiate the specification, preparation, implementation and execution of tests, monitor the test results and check the exit criteria. Write test summary reports based on the information gathered during testing. Review and contribute to test plans. Analyze, review and assess user requirements, specifications and models for testability. Create test specifications. Set up the test environment (often coordinating with system administration and network management). Prepare and acquire test data. Implement tests on all test levels, execute and log the tests, evaluate the results and document the deviations from expected results.

Use test administration or management tools and test monitoring tools as required. Automate tests (may be supported by a developer or a test automation expert). Measure performance of components and systems (if applicable). Review tests developed by others.

CompuCom Software (P) Ltd Software Engineer

Nov 2008 to July 2010

Sycamore Network The software is the development and support of the Network created by the client. The project is revolves around the maintenance of network and load balancing of the servers. Knowlagent This Software is used primarily in Call Centers. Bank of America, T-Mobile, Coca Cola are some of knowlagent clients in USA. Content Builder is an application that is used to create Content e.g. Courses, Reviews. The Job Match Process is used in recruiting process of Call Centre Personnel. The Initial Training & Classroom Curriculum application is used for providing skills training to the new recruits specific to their job requirements. Knowlagent is Integrated with Automated Call Distribution (ACD). System to deliver learning sessions without adversely impacting the ACD service levels. JVVNL-MMS(Material Management System) The project is the development of web based Material Management System for efficient control and accountability of various items that are bought and consumed by the utility. The system will revolve around the life cycle of the management of each and every material required by JVVNL. The system life cycle will start from the budget preparation and after performing desired estimations the tender will be published to setup a contract with the vendor. After the vendor makes the desired material according to the contract, the system will record the material inspection data and finally provide an organized management for the material received JVVNL-CMS(Customer Management System) It is a Call center application to establish and operate Customer Management System in the cities of Jaipur and Kota comprising three independent but integrated modules viz. (1) Call center, (2) Fault Rectification system along with appropriate infrastructure for rectification of fault related to "No - Current Complaint" and (3) Consumers Service Centers" and Integration with SCADA, VTS, Billing, IVRS, EPABX system. Responsibilities:
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Create test specifications. Set up the test environment (often coordinating with system administration and network Management). Prepare and acquire test data. Implement tests on all test levels, execute and log the tests, evaluate the results and document the deviations from expected results. Use test administration or management tools and test monitoring tools as required. Review tests developed by others

Industrial Training
Undergone 45 days training for CCNA from HCL CDC. Undergone 90 days training for SAP ABAP Zenith.

I hereby declare that all the above written particulars are true to the best of my knowledge and belief. Tarun Sharma