QUESTIONNAIRE A.

Profile of the Respondent Age: __ 30 & below __ 31-40 __ 41-50 above Gender: __ Male __ Female Position: __ Owner/Partner __ Senior Executive __ Middle Executive __ Rank-and-file Type of company: Travel Agency __ Banking __ 51-60 __ 60 & 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. E.

Key:

4 3 2 1

Very Effective Effective Quite effective Not Effective

3.51 4.00 2.51 3.50 1.51 2.50 1.00 1.50 4 4 4 4 4 4 4 4 4 4 3 3 3 3 3 3 3 3 3 3 2 2 2 2 2 2 2 2 2 2 1 1 1 1 1 1 1 1 1 1

__ Retail/Wholesale __

__

__ Airline Company __ Hotel Restaurant Number of years in the company: __ years B.

How do you rate the essential Internet skills of your company personnel handling e-commerce? Key: 4 Very Competent 3.51 4.00 3 Fairly Competent 2.51 3.50 2 Quite Incompetent 1.51 2.50 1 Very Incompetent 1.00 1.50 1. 2. 3. 4. 5. Searching and browsing skills Creating and posting web pages Online communicating and working with other people Using tools for teaching, mentoring, groupwork, relationship building, and customer support Social/business networking 4 4 4 4 4 3 3 3 3 3 2 2 2 2 2 1 1 1

Proper password use User education Backups Virus protection Updated virus and spyware scanners Security patches Popups Encryption IT department or outside help Proper instruction on security measures

Areas or issues where difficulties and problems are encountered by your company in information security. Key: 4 3 2 1 Always/Almost Always Often Rarely Never 4 4 3 3 2 2 1 1

1. 1 1

2.
3. 4. 5. 6. 7. 8. 9. F.

C.

To what extent is your company utilize the following applications related to ecommerce? Key: 4 To a great extent 3.51 4.00 3 To a moderate extent 2.51 3.50 2 To a slight extent 1.51 2.50 1 - No extent at all 1.00 1.50 Email 4 3 2 Electronic tickets 4 3 2 Enterprise content management 4 3 2 Instant messaging 4 3 2 Newsgroups 4 3 2 Online shopping and order tracking 4 3 2 Online banking 4 3 2 Online office suites 4 3 2 Domestic and international payment 4 3 2 systems 10. Shopping cart software 4 3 2 11. Teleconferencing 4 3 2 How effective is your company in adopting the following measures to ensure information security and reliability? 1. 2. 3. 4. 5. 6. 7. 8. 9. 1 1 1 1 1 1 1 1 1 1 1

Confidentiality Information stored on computers is not accessed by unauthorized individuals. Integrity - Information stored on computers is accurate, complete, and meets some set of specifications. Authenticity A message received is the same message that was sent and has not been tampered with or altered. Availability - Computer system is available to users every day and whenever required. Utility - Information stored on computers is useful and fit for a particular use. Possession Company has complete control on information stored on computers. Training of personnel in e-commerce technology Equipment updating Software updating

4 4 4 4 4 4 4

3 3 3 3 3 3 3

2 2 2 2 2 2 2

1 1 1 1 1 1 1

D.

Your comments on the use of e-commerce in your company: _____________________________________________________________

Thank you, S.M. MARUF HASAN

Statement of the Problem The purpose of the study was to investigate the e-commerce security and reliability of various business sectors in Metro Manila. This had the end view of providing inputs to technology management. Specifically, it aims to answer the following questions: 1. What is the profile of the respondents in terms of: a. b. c. d. e. Age Gender Position Nature of business of the company Number of years in the company

h. i. j. k.

Domestic and international payment systems Shopping cart software Teleconferencing Electronic tickets

4. Is there a significant difference on the extent by which the companies under study use the above-mentioned applications related to e-commerce when grouped according tobusiness sector? 5. How effective are the companiesunder study in adopting the following measures to insure information security and reliability? a. b. c. d. Proper password use User education Backups. Virus protection Updated virus and spyware scanners Security patches Popups Encryption IT department or outside help Proper instruction on security measures

2. How competent are the subject company personnel in handling ecommerce operations? 3. What is the extent of utilization of the following e-commerce related applications by the companies under study? a. b. c. d. e. f. g. Email Enterprise content management Instant messaging Newsgroups Online shopping and order tracking Online banking Online office suites

e. f. g. h. i. j.

6. Is there a significant difference in the extent by which the companies in the study adopt the above-mentioned measures when grouped according tobusiness sector?

7. What difficulties and problems are encountered by the companies in using e-commerce applications in their business operations? 8. Is there a significant difference on therespondents perception of difficulties and problems encountered by the companies in using ecommerce applications in their business operations when grouped according to business sector? 9. Do the profile-related variables and e-commerce related applicationssignificantlyinfluence the effectiveness of adopted measures to ensure e-commercesecurity and reliability?

OUR STATEMENT OF THE PROBLEM: This study attempts to analyze the admission and retention policies of the accountancy program of various schools in Region X and how these affect the effectiveness of students in the Certified Public Accountant Licensure Exam. It also seeks to extend 1. What are the admission policies of the different schools as for the following: 1.1 Freshmen 1.2 Shiftee 1.3 Transferee 2. What are the retention policies of the different schools as for the following: 2.1 Freshmen 2.2 Sophomores 2.3 Juniors 2.4 Seniors 3. How do the different schools compare in their admission and retention policies? 4. How did the school perform in the CPA licensure examination for the past five to ten years? 5. Is there a significant relationship on the admission and retention policies and the effectiveness of a graduate in the CPA Licensure Exam?

QUESTIONNAIRE FOR UNDERGRADUATES: Name of Respondent: _________________________ Sex: _____ Civil Status: _____________ Contact No.: _______________________ Name of School: ____________________ Year Level: _________ Age: _____

o 7. o o o o o 8. o o o o o o o 9. o o 10. o o o o

Below 75% What is your General Average in Fourth Year? (Skip if nor applicable) 95-100% 90-94% 85-89% 75-79% Below 75% How many hours do you spend in studying for major subjects? More than 5 hours 5 hours 4 hours 3 hours 2 hours 1 hour Less than 1 hour Did you fail in any of your accounting subjects? Yes Never If answer to Question no. 9 is YES, how many times did you fail? Once Twice Thrice Others (Please Specify): ________

1. o o o o o o 2. o o o o o 3. o o o o o 4. o o o o o 5. o o o o o 6. o o o o

What was your score in the entrance examination in your school? 100-90% 80-89% 70-79% 60-69% 50-59% Below 50% What is your maintaining/quota grade (General Average)? 85% 83-84% 82-83% 80-81% Others (Please Specify): _________ What is your quota grade for your Accounting subjects? 90% 85-89% 80-84% 75-79% Others (Please Specify): ___________ What is your General Average in First Year? (Skip if nor applicable) 95-100% 90-94% 85-89% 75-79% Below 75% What is your General Average in Second Year? (Skip if nor applicable) 95-100% 90-94% 85-89% 75-79% Below 75% What is your General Average in Third Year? (Skip if nor applicable) 95-100% 90-94% 85-89% 75-79%

11. In your opinion, do you think you will be able to graduate? o Yes o No 12. In your opinion, do you think you will be able to pass the CPA Licensure examination? o Yes o No 13. In your opinion, do you think that the retention policy or the quota grades of your school is reasonable? o Yes o No 14. Is it hard to achieve the retention standards of the school? o Yes o No

Name of Respondent - Date

QUESTIONNAIRE FOR GRADUATES Name of Respondent: _________________________ Sex: _____ Civil Status: _____________ Contact No.: _______________________ Name of School: ____________________ _________ Month and Year when you took the exam: _________ Year appointed as CPA (if board passer): __________ Age: _____

Year Graduated:

7. o o o o o o o 8. o o 9. o o o o 10. o o o

How many hours do you spend in studying for major subjects? More than 5 hours 5 hours 4 hours 3 hours 2 hours 1 hour Less than 1 hour Did you fail in any of your accounting subjects? Yes Never If answer to Question no. 8 is YES, how many times did you fail? Once Twice Thrice Others (Please Specify): ________ Did you pass the CPA Licensure Examination? Yes Yes, but conditional No

1. o o o 2. o o 3. o o o o 4. o o o o o 5. o o o o o 6. o o o o o

How many years did you spend in studying at college? 5 Years 4 Years Others (Please Specify): _____________ Did you receive an award during graduation? Yes No If answer to Question no. 2 is YES, what award did you receive? Magna Cum Laude Summa Cum Laude Cum Laude Others (Please Specify): _____________ What was your maintaining/quota grade (General Average) in college? 85% 83-84% 82-83% 80-81% Others (Please Specify): ___________ What is your quota grade for your Accounting Subjects? 90% 85-89% 80-84% 75-79% Others (Please Specify): ___________ What is your General Average in Fourth Year? 95-100% 90-94% 85-89% 75-79% Below 75%

11. If answer to Question no. 10 is YES, BUT CONDITIONAL, and you took another exam, did you pass in the subjects you failed in the first exam? o Yes o No 12. If Answer to Question no. 10 is NO, did you retake the examination? o Yes o No 13. If answer to Question no. 12 is YES, how many times did you retake the exam? o Twice o Once 14. For retakers, did you pass the examination in your 2nd/3rd take? o Yes o No 15. For Board passers, did you achieve a rank in the CPA Licensure Examination? If YES, indicate your rank. o Yes. ____________ o No Name of Respondent - Date