The basis of communication is the interaction between people. Verbal communication is one way for people to communicate face-to-face.

Some of the key components of verbal communication are sound, words, speaking, and language. At birth, most people have vocal cords, which produce sounds. As a child grows it learns how to form these sounds into words. Some words may be imitative of natural sounds, but others may come from expressions of emotion, such as laughter or crying. Words alone have no meaning. Only people can put meaning into words. As meaning is assigned to words, language develops, which leads to the development of speaking. The actual origin of language is subject to considerable speculation. Some theorists believe it is an outgrowth of group activities such as working together or dancing. Others believe that language developed from basic sounds and gestures. Over 3,000 languages and major dialects are spoken in the world today. The development of languages reflects class, gender, profession, age group, and other social factors. The huge variety of languages usually creates difficulties between different languages, but even within a single language there can be many problems in understanding. Through speaking we try to eliminate this misunderstanding, but sometimes this is a very hard thing to do. Just as we assume that our messages are clearly received, so we assume that because something is important to us, it is important to others. As time has proven this is not at all true. Many problems can arise is speaking and the only way to solve these problems is through experience. Speaking can be looked at in two major areas: interpersonal and public speaking. Since the majority of speaking is an interpersonal process, to communicate effectively we must not simply clean up our language, but learn to relate to people. In interpersonal speaking, etiquette is very important. To be an effective communicator one must speak in a manner that is not offending to the receiver. Etiquette also plays an important role in an area that has developed in most all business settings: hierarchical communication. In business today, hierarchical communication is of utmost importance to all members involved. The other major area of speaking is public speaking. From the origin of time, it has been obvious that some people are just better public speakers than others. Because of this, today a good speaker can earn a living by speaking to people in a public setting. Some of the major areas of public speaking are speaking to persuade, speaking to inform, and speaking to inspire or motivate. TimingWhen you talk to someone, assuming you're like most people, you tend to focus on what you want to say. There's some sense in this since you want to be clear and understandable. It is possible to phrase your message and meaning perfectly, yet have it rejected, ignored or otherwise demeaned. In many ways, timing IS everything in communication. For example, if you have a great idea you want to pitch to the boss, you may get a terrible reception one day, but if you chose another day, you might get a great reception. Clearly, people are more receptive at some times compared to other times. We tend to forget this. And then get upset when we don't get the reactions we want. Luckily improving timing in communication isn't difficult. It involves some conscious thought and curbing impulsiveness or even curbing your enthusiasm. Consider the other person -- state of mind, emotions, time schedule to assess whether it's a good time to talk about a particular subject. Do this beforehand. During conversations, if you get unexpected negative reactions, think about whether it's that the other person is simply not ready to hear what you have to say. Maybe it's best to continue at another time. Timing is particularly important with emotional or tough conversations. It's always good to ask -- "I'd like to talk to you about [topic]. Is it a good time now?" PAUSING=There is power in pausing in communication. Whether in speech or writing, pauses can give clarity and avoid errors. Why should you consider pausing? First, someone else may not have finished their thought and you may not want to cut them off. Cutting someone off too soon may cause you to miss some important information to be shared. Another reason to pause is to avoid making mistakes from speaking ideas that are not fully formulated in your mind. When in a heated discussion, pausing can stop you before you overeact or exacerbate a situation. Pausing can give you an opportunity in person to consider the body language and other signals being given by

those around you. If you are giving a presentation, providing training or an explanation of important information, pausing can help your audience keep up with you and have time to absorb important details. Written communication is another place where pausing can help you communicate more clearly. E-mail and the tendency to quickly send can cause confusion, unnecessary communications and may ruffle feathers. Pausing can give you an opportunity to re-read an e-mail message to see if you have misinterpreted it or missed important data. Pausing can also help you review the tone of your note making sure it is appropriate for the message you are trying to send. You may also wish to pause to consider whether or not you have all of the information or have consulted the right people before sending the information to others. Timing is the time when something happens or the spacing of events in time. Some typical uses are: v. paused, pausing, pauses v.intr. 1. To cease or suspend an action temporarily. 2. To linger; tarry: paused for a while under the huge oak tree. 3. To hesitate: He paused before replying. v.tr. To cease or suspend the action of temporarily; stop for an interim: "Once a movie [ordered on demand] begins, it can be paused but not rewound or fast-forwarded" (George Judson). n. 1. A temporary cessation. 2. A delay or suspended reaction, as from uncertainty; a hesitation: After a pause the audience broke into cheers. 3. A break, stop, or rest, often for a calculated purpose or effect: After a dramatic pause, the lawyer finished her summation. 4. a. Music A sign indicating that a note or rest is to be held. b. A break or rest in a line of poetry; a caesura. 5. Reason for hesitation: The immensity of the task gives one pause. Humour or humor (see spelling differences) is the tendency of particular cognitive experiences to provoke laughter and provide amusement. The term derives from the humoral medicine of the ancient Greeks, which taught that the balance of fluids in the human body, known as humors (Latin: humor, "body fluid"), control human health and emotion. People of all ages and cultures respond to humour. The majority of people are able to experience humour, i.e., to be amused, to laugh or smile at something funny, and thus they are considered to have a sense of humour CREDIBILITY. Worthiness of belief. To entitle a witness to credibility, he must be competent. Vide Competency. 2. Human testimony can seldom acquire the certainty of demonstration. Witnesses not unfrequently are mistaken or wish to deceive; the most that can be expected is that moral certainty which arises from analogy. The credibility which is attached to such testimony, arises. from the double presumption that the witnesses have good sense and intelligence, and that they are not mistaken nor deceived; they are further presumed to have probity, and that they do not wish to deceive. 3. To gain credibility, we must be assured, first, that the witness has not been mistaken nor deceived. To be assured as far as possible on this subject, it is proper to consider the nature and quality of the facts proved; the quality and person of the witness; the testimony in itself; and to compare it with the depositions of other witnesses on the subject, and with known facts. Secondly, we must be satisfied that he does not wish to deceive: there are strong assurances of this, when the witness is under oath, is a man of integrity, and disinterested. Credibility It refers to the truthfulness, reliability of a testimony in a trial.Credibilty is decided by the reputation of the witness and also supporting evidences and it is basically the mind that decides whether the party or the witness giving tetstimony is honest, sincere and reliable. Lack of source familiarity or credibility can derail communications, especially when humor is involved. Have you ever told a joke that fell flat? You and the Receiver lacked the common context that could have made it funny. (Or yes, it could have just been a lousy joke.) Sarcasm and irony are subtle, and potentially hurtful, commodities in business. Its best to keep these types of communications out of the workplace as their benefits are limited, and

their potential dangers are great. Lack of familiarity with the Sender can lead to misinterpreting humor, especially in less-rich information channels like e-mail. For example, an e-mail from Jill that ends with, Men, like hens, should boil in vats of oil, could be interpreted as antimale if the Receiver didnt know that Jill has a penchant for rhyme and likes to entertain coworkers by making up amusing sayings. Similarly, if the Sender lacks credibility or is untrustworthy, the Message will not get through. Receivers may be suspicious of the Senders motivations (Why am I being told this?). Likewise, if the Sender has communicated erroneous information in the past, or has created false emergencies, his current Message may be filtered. Workplace gossip, also known as the grapevine, is a lifeline for many employees seeking information about their company.[554] Researchers agree that the grapevine is an inevitable part of organizational life. Research finds that 70% of all organizational communication occurs at the grapevine level. Pitch examples

Musical: A specific resonance measured in vibrations per second. Sales: A sales pitch is a speech or presentation to sell goods or services. Sports: A cricket pitch is a paved playing area. A baseball pitch is a defined playing area with bases and running tracks. Verb: To throw a ball.