Scenario Based Training

SCENARIO BASED TRAINING
Prototype
PROJECT PLAN REPORT
Project Plan Author: Judy Beddoni

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Due Date: 30 September 2008
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Project Plan Scenario Based Training Date: 30 September 2008
Contact Details
Company: “JABIT Digital Designs & Ideas”
Multimedia Designer: Judy Beddoni
Telephone: 02 9999 9990
Mobile: 0430 228 379
Email: jabit@y7mail.com
Project Details
Project Commissioned by: The NSW Dept of Community Services
Client: Multimedia Design company based in Canberra,

Australia
Project: Analysis, design, and develop a functional scenario

based training prototype
Project Manager: Tony Whittingham
Sub-contracted Designer: Judy Beddoni – “JABIT Digital Designs & Ideas”
Project Start Date: 8th September 2008
Projected Finish Date: 1st December 2008
Author: Judy Beddoni ‘JABIT” Digital Designs and Ideas Page 2 of 30

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Table of Content
C o n t a c t D e t a i l s ................................................................................................................2
L i s t o f F i g u r e s .................................................................................................................4
L i s t o f T a b l e s ....................................................................................................................5
E x e c u t i v e S u m m a r y .......................................................................................................6
1.0 C l i e n t R e q u i r e m e n t s .........................................................................................7
2.0 W h y S c e n a r i o B a s e d T r a i n i n g ....................................................................8
2.1 T h e S c e n a r i o B a s e d T r a i n i n g P r o c e s s ...................................................... 9
3.0 T a r g e t A u d i e n c e ................................................................................................10
4.0 P r o j e c t F e a s i b i l i t y ...........................................................................................13
4.1 P r o j e c t B e n e f i t s ...................................................................................................... 14
5.0 P r o j e c t P u r p o s e ............................................................................................15
5.1 P r o j e c t G o a l s ............................................................................................................ 15
5.2 P r o j e c t D e l i v e r a b l e s ............................................................................................ 16
6.0 P r o d u c t C o n c e p t a n d I d e a s ........................................................................17
6.1 P r o d u c t C o n c e p t ..................................................................................................... 17
6.2 I m p l e m e n t a t i o n o f t h e C o n c e p t ................................................................... 18
6.3 U s e r I n t e r f a c e / M e d i a / S o f t w a r e ................................................................... 18
7.0 P r o j e c t S c h e d u l e ...............................................................................................20
8.0 R i s k M a n a g e m e n t ..........................................................................................20
9.0 P r o j e c t C o s t E s t i m a t e ....................................................................................21
1 0 . 0 R e c o m m e n d a t i o n s .............................................................................................22
1 1 . 0 R e f e r e n c e s .............................................................................................................23
1 2 . 0 A p p e n d i c e s ............................................................................................................24
12.1 A p p e n d i x 1 : A n a l y s i s o f T a r g e t A u d i e n c e ( Q / A ) T a b l e ........ 24
12.2 A p p e n d i x 2 : P r o j e c t W o r k S c h e d u l e T a b l e .................................... 25
12.3 A p p e n d i x 3 : R i s k M a n a g e m e n t T a b l e ................................................. 27
12.4 A p p e n d i x 4 : P r o j e c t C o s t E s t i m a t e T a b l e ....................................... 28
1 3 . 0 A p p r o v a l .................................................................................................................30

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List of Figures
Figure 1: Military Scenario Based Training ......................................................................................................... 8

Figure 2: A Scenario Based Training Navigation Strategy ................................................................................... 9
Figure 3: Chart illustrating parent/carers background information................................................................... 11
Figure 4: Chart illustrating parent/carers understanding about drugs .............................................................. 11
Figure5: Chart illustrating Relationship of Parent/Carers to Teenager............................................................. 11
Figure 6: Chart illustrating Nationality of Parents/Carer’s .............................................................................. 12
Figure 7: Mind Map illustrating the relationship of concept and ideas for the product ..................................... 17
Figure 8: Examples of photographic images....................................................................................................... 19

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List of Tables
Table 2: Project Feasibilty Interviewy table 13

Table 3: Project Deliverables Table 16
Table 1: Analysis of Target Audience (Questions / Answers) Table 24
Table 4: Jabit’s Project Work Schedule Table 25
Table 5: Risk Management Table 27
Table 6: Project Cost Estimate Table 28

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Executive Summary
The Department of Community Services has requested the creation of an interactive Elearning
product aimed at the parents and carers of teenage. The project involves the analysis, design
and development of a digital media scenario-based training application prototype. Scenario-
based training is a form of elearning that is used to simulate real life situations.
The purpose of this project is to produce a functional scenario-based training prototype that
demonstrates the potential of this form of instruction enabling parents/carers to experience
simulate real life situations related to caring for teenagers. Scenarios are more-or-less realistic
scenes that set the stage for an interaction between a digital media product and a user. The
learner navigates through by choosing options and is given feedback based upon their choice.
Scenario based learning makes information and knowledge available to those who need it,
when they need it.
There are many tools and systems that provide learning outcomes, but, in terms of self-paced
learning outcomes, none, rival scenario based e-learning.
The use of scenario based training will increase the overall understanding and satisfaction
levels for parents/carers. There is also the business benefit of labor cost savings - staff time
would be saved by replacing manual Q/A phone calls and discussions/interviews with
parent/carers queries.
We have included in this report:
Our research on scenario based e-learning
Target audience analysis with charts.
The feasibility and benefits to your business and to parents/carers once the
prototype is developed and produces.
Our concept and ideas and how they will be implemented.
Our risk management and contingency plan.
Our cost estimate.
We will be following a detailed work schedule (Appendix 2: Project Schedule Table 4) as to the
process for completing the scenario based training project in the four phases as outlined.

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1.0 Client Requirements

The potential of scenario-based training for enabling parents and carers to participate in real
life situations related to caring for teenagers.
The client has sub-contracted “Jabit Digital Designs & Ideas” to develop a scenario-based
training prototype using one of the cover stories from the DOC's publication "Parenting -
The Teenage Years" as a source of content for the prototype and has specified that we
create a realistic scenario that presents a minimum of two situations involving typical
problems related to our chosen story.
Other source of content for the prototype:
Consultation with parents and/or carers for additional information and evaluation.
The Project Plan will be carried out in 4 Phases:
We were initially sub-contracted on the 8th September 2008 on receipt of the client Brief.
Phase 1: Develop a Project Plan this is to be submitted for approval prior to commencing
the Product Specification in Phase 2 of the project.
Due: 30th September 2008
Phase 2: Develop a product specification (non-functional prototype) and submit for approval
prior to commencing Phase 3.
Due: 27th October 2008
Phase 3: Develop a functional prototype for the product and complete a usability test prior to
its presentation to the client in Phase 4
Phase 4: Presentation of the functional prototype will be accompanied by a narrated slide
show that illustrates the product’s navigation paths and highlights the product’s features and
will be presented to the client on a CD/DVD.
Due: 1st December 2008
Responsibilities:
Project Manager: Tony Whittingham.
Designer/Developer: Judy Beddoni will be responsible for the analysis, design, and
development of the prototype.
o Evaluation and usability testing of the prototype by parents and carers prior to
final presentation.
o The project will be carried out using the facilities of the “Jabit Digital Designs
& Ideas” at Waterloo.

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2.0 Why Scenario Based Training

Reality is the ultimate learning situation and scenario-based training (2) attempts to get as close
as possible to this ideal. In simple terms, scenario-based training addresses learning that occurs
in a context or situation. It is based on the concept of situated cognition, which is the idea that
knowledge cannot be known and fully understood independent of its context. In other words, we
learn better, the more realistic the situation is and the more we are counted on to performs.
Scenario-based training (SBT) is similar to the experiential model of learning. The adherents of
experiential learning are fairly adamant about how people learn. They would tell us that learning
seldom takes place by rote. Learning occurs because we immerse ourselves in a situation in
which we are forced to perform. We get feedback from our environment and adjust our
behavior. We do this automatically and with such frequency in a compressed timeframe that we
hardly notice we are going through a learning process. Indeed, we may not even be able to
recite particular principles or describe how and why we engaged in a specific behavior. Yet, we
are still able to replicate the behavior with increasing skill as we practice.
Research (3) has proven that learning is enhanced when training is realistic. In addition, the
underlying skills needed to make good judgments and decisions are teachable. Both the military
and commercial airlines have embraced these principles through the integration of Line
Oriented Flight Training (LOFT) and Crew Resource
Management (CRM) training into their qualification
programs. Both LOFT and CRM lessons mimic real-life
scenarios as a means to expose pilots to
realistic operations and critical decision-making
opportunities. The most significant shift in these programs
has been the movement from traditional maneuver-based
training to incorporate training that is scenario-based.
Figure 1: Military Scenario Based Training
In addition, the instructor continuously interjects “What If?” discussions as a means to provide
the trainee with increased exposure to proper decision-making. Because the “What If?”
discussions are in reference to the scenario, there is a clear connection between decisions
made and the final outcome. The “What If?” discussions are designed to accelerate the
development of decision-making skills by posing situations for the trainer to consider. Once
again, research has shown these types of discussions help build judgment and offset low
experience.

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2.1 The Scenario Based Training Process
Scenario-based training (4) is a structured process for exploring complex issues that impact
the lives of specific individuals or groups of individuals. The intent is to end up with a set of
decisions or directions that would be most beneficial no matter how the situation unfolds.
Scenario-based training occurs in a context, situation, or social framework. The focus is on

improved outcomes rather than the acquisition of knowledge and skills. The challenge for the
designer/developer is to create a realistic environment that simulates the real world.
A scenario-based training product provides the user with a series of situations. For each
situation the user is required to make a choice with the aim of achieving an ideal path through
the scenario. For each choice there is a consequence that provides feedback and may then
allow the user to proceed to the next situation or have to repeat the choice process.
The following example navigation diagram (figure 1) illustrates the situation-choice process
for a scenario-based training application.
Figure 2: A Scenario Based Training Navigation Strategy

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3.0 Target Audience

Defining the background of the audience aids in determining what information is already
understood and what information needs to be included. More information may need to be
included so that the audience can understand and reach the conclusion that the training topic
intends.
Prior Knowledge, I have worked for over twenty five years:

DOC's as a foster carers of teenagers with drug addictions.
Drugs & Alcohol counsellor for families and teenagers.
Drugs & Alcohol counsellor and youth worker in refuges and family and youth
community centers.
Nurse at RPAH, Rachael Foster, Crown Street Women’s and Rozelle Psychiatric
hospitals.
I have acquired the experience and extensive knowledge required for this project
and have used a questioner survey to analyze my targeted audience of 100
parents/carers.
Analysis/Understanding of the Target Audience:
The Target Audience Analysis (Appendix 1: Analysis of Target Audience (Questions / Answers) table 1)
show that In general, the targeted audience included:
A wide socio/economic range of parents, grandparents, carers, older brothers

and sisters, aunts or uncles from a range of different cultures.
Ages are from early twenties to seniors to 70 years of age both male (31%) and
female (69%) who have the care or custody of teenagers in their homes.
40% of parents/carers have a basic understand and 60% have read up about
drugs.
40% know their teenager use drugs 60% unsure.
80% to embarrassed to discuss the problem in public.
!00% would prefer to view CD/DVD in privacy of own home.
90% have a home computer other 10% have access to one.
The following charts (figures 3-6) illustrate the results of the target audience analysis:

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Parent/Carer's Background Information
Une mploye d 45%
Employe d 55%
Educa tion not comple te d 40%
Highe r Educa tion 60%
Ma le 31%
Fe ma le 69%
Figure 3: Chart illustrating parent/carers background information
Parent/Carer's Understanding About Drugs
Prefer to view a cd/dvd in your own home 100%
Don’t know if teenager is using drugs 60%
Know their teenager is using drugs 40%

Embarrased to talk about drugs in front of other
people 80%
Have a basic understanding about drugs 40%
Have read about drugs 60%
Figure 4: Chart illustrating parent/carers understanding about drugs
Parent/Carer's Relationship to Teenager
Other Carer 9%
Grandparents 8%
Uncle 2%
Aunt 4%
Brother 3%
Sister 7%
Father 12%
Mother 35%
Both Parents 20%
Figure5: Chart illustrating Relationship of Parent/Carers to Teenager

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Nationality
Turkish 4%
Lebanese 6%
Australian 40%
Chinese 15%
Spanish 5%
Indigenous 30%
Figure 6: Chart illustrating Nationality of Parents/Carer’s
Parents/carers will be using the scenario based training method to improve

outcomes on understandings about:
teenagers and drugs.
how to deal with the associated problems that arise.
how to support and assist their teenagers to access treatment.
understanding what signs and symptoms to look for.
how to approach the subject of drug use with their teenagers.
references to other sources of alternative information.

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4.0 Project Feasibility
To complete this task we -

Conducted a series of interviews with officers from the Dept of Community
Services, and with the targeted audience (Appendix 1: Analysis of Target Audience
(Questions / Answers) Table) of parents/carers.
Analyzed the characteristics of the products and services the Dept of Community
Services currently supply to parents/carers of teenagers.
Analyzed the characteristics of the parents/carers with regard to the suitability for
scenario based training implementation and what they wanted and preferred.
Set objectives for the development of a functioning scenario based training
prototype and recommended specific concepts and deliverables to meet these
objectives.
Listed the project/business benefits gained by implementing the development of a
functional scenario based training prototype.
Project Feasibility Interview

Question Answer
How long do you currently spend with Up to 30 minutes and we try to organize and
parents/carers on the telephone answering interview but 70% of parents/carers refuse to
their questions on teenagers and drugs? make an appointment.
How long do you currently spend with Any where from 30 minutes to 2 hours
parents/carers at interviews with these depending on the situation.
parents/carers?
What information do you currently give to We have some brochures and a list of
parents/carers regarding drugs and their referral centers that may be able to assist
teenagers? them.
What do you think about the idea of a That would be a terrific idea it would save us
scenario based training disc that you could a lot of time and they could view it at home.
give to parents/carers containing information
about teenagers and drugs?
Table 2: Project Feasibilty Interview table

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4.1 Project Benefits
A scenario based training project will increase the overall understanding and
satisfaction levels for parents/carers:
Available to those who need it, when they need it.
Real life scenarios
Selection options
Ease of use
Interactivity
Feedback for parents and carers
Business Benefit:
Viewed from CD/DVD
Labor Cost Savings
o Staff time would be saved by replacing manual Q/A phone calls and
discussions/interviews with parent/carers queries.
Benefits of Multimedia in Learning:

Well-designed multimedia (1) helps learners build more accurate and effective mental models
than they do from text alone. Potential benefits of well-designed multimedia, including:
Alternative perspectives
Active participation
Accelerated learning
Retention and application of knowledge
Problem-solving and decision-making skills
System understanding
Higher-order thinking
Autonomy and focus
Control over pacing and sequencing of information
Access to support information
Given that humans possess visual and auditory information processing capabilities,
multimedia, takes advantage of both capabilities at once. In addition, these two channels
process information quite differently, so the combination of multiple media is useful in calling
on the capabilities of both systems. Meaningful connections between text and graphics
potentially allow for deeper understanding and better mental models than from either alone.

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5.0 Project Purpose

The purpose of this project is to produce a functional scenario-based training prototype that
demonstrates the potential of this form of instruction:
Enabling parents/carers to experience simulate real life situations related to
caring for teenagers.
Puts the parents/carers in a situation or context and exposes them to issues,
challenges and dilemmas.
Asks parents/carers to apply knowledge and practice skills relevant to the
situation.
Parents/carers will navigate through situations by choosing options and are given
feedback based upon their choice.
5.1 Project Goals
Design and develop the product specification (non-functional prototype)

o Produce and integrate the necessary elements to implement the project,
linking text, images, elements, pages and other sites, to test, risk assess,
and modify according to the needs of the development plan and any client
changes that may be required.
Analysis, design, and develop a functional scenario-based training prototype that

utilises a range of digital media to simulate real life situations:
o By using the primary content source from the DOC's publication
"Parenting - The Teenage Years" with the chosen cover story “Teenagers
and Drugs”.
o Conduct a usability test on the completed prototype
Produce a narrated slide show that illustrates the product’s navigation paths and
highlights the product’s features.
The completed functional scenario-based training prototype and narrated slide

show and present to the client on a (CD/DVD) on the 1st December 2008.
After acceptance sign off for project completion.

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5.2 Project Deliverables
A focus on deliverables will make a project more manageable and better help us to
ensure that the final deliverable satisfies your requirements and is completed on time
and within budget. The following (table 3) shows the milestones leading up to the
project deliverables in the yellow sections of the table:
Project Deliverables
30th September 2008 Project Plan Report submitted to the client for
Phase 1 approval.
Following the client's approval and subject to any modifications required by the client
Phase 2 3rd October 2008 Commence development of the product specification

(non-functional prototype).
Prepare wireframes illustrating the layout of the

components for product’s screens.
Develop a storyboard to illustrate product’s design and

functions.
Produced navigation chart that illustrates the

interaction between screens
27th October 2008 Submit product specification (non-functional
prototype) to the client for approval.
Following the client's approval and subject to any modifications required by the client.
Phase 3 28th October 2008 Development of the functional prototype from the
product specifications.
Complete usability test of the (prototype) product's four

primary elements.
Produce a narrated slide show presentation that
illustrates the product’s navigation paths and highlights
the product’s features.
Transfer product prototype and PowerPoint presentation

to a CD/DVD.
Phase 4 1st December 2008 Present to client functional prototype and key
features presentation on CD/DVD for acceptance.
Following the client's approval and subject to client acceptance.
Project 1st December 2008 Sign Off

Completed
Table 3: Project Deliverables table

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6.0 Product Concept and Ideas

The cover story “Drugs and Teenagers” was selected to be the content for the functional
scenario-based training prototype for parents/carers from the DOC's publication "Parenting -
The Teenage Years".
6.1 Product Concept

A selection of simulated scenarios for the parents/carer’s to view.
Then the parents/carers select the answer to a question quiz that they believe is
correct.
Depending on the result of that answer feedback will be given to either:
o Try again (unsatisfactory).
o Continue onto the next scenario (satisfactory).
The mind map (figure 7) provides an illustration of the ideas for implementing the
project concept.
Figure 7: Mind Map illustrating the relationship of concept and ideas for the product

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6.2 Implementation of the Concept

The mindmap (figure 7) above identifies the content, and the suggested way of
implementing the final product.
We will be using scenario quizzes for parents/carers to view and they will choose the
answer they believe to be correct, if satisfactory the parent/carers continue to the
next scenario if unsatisfactory they try again.
The background screen image will be designed.
The project is to be completed using the facilities of the designer.
The project prototype is expected for completion and acceptance on 1st December
2008.
6.3 User Interface/Media/Software
Audacity, Adobe Photoshop CS3, Illustrator and Premier Pro (video editing) are
some of the software we will be using as well as Captivate 3 which enables us to
create powerful and engaging simulations, scenario-based training products.
Our product prototype will have a very simple user interface. It consists of a standard
area where text and video or photographs are shown with navigational buttons and
background image.
The menu area deals with the specific tasks related to the interactivity of the final
product:
1. Welcome Screen - related to introduction
Text, Video and background image
2. Scenarios - related to quiz’s and user feedback
Text and Video or photographs and background image
3. External links - related to links to other information websites
Text and background image
4. Extra information - related to video
Text and background image

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Photographic mages will be created/sourced for the content.

The following are examples (figure 8) of some photographs that may be used:
Figure 8: Examples of photographic images
A collection of videos will be created for parents and carers to view.

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7.0 Project Schedule

The project schedule (Appendix 2: Project Schedule Table 4) lists the tasks that need to be carried out
to complete the project plan it is an estimate of the time it will take to design and develop the
product.
The schedule provided should be used as a guide, depending on client approval or any
modifications that may be required. It also depends on the actual time it takes to complete a
task compared to the estimated time as stated in the schedule. Note: Actual times to be filled
in on completion of task.
8.0 Risk Management
Potential Risks in Digital Media Development
Risk management (Appendix 3: Risk Management Table 5) is essential because it helps prevent
problems from occurring to an extent that cause damage to the project. I know how effective
risk management can be if performed throughout the life of the project.
Some of these risks will be acceptable i.e. they will have a minor impact on the project and we
are prepared to ‘take the risk’. Others will be unacceptable and I have developed a risk
treatment strategy to avoid, reduce or eliminate the risk.
A typical barrier we may encounter by being subcontracted on this project is no direct access to
the actual client. The requirements process may came to resemble a game of telephone, with
our suggestions and inquiries going to you (the contractor who will give us input), then to the
client and any feedback from the client returning via the same route. While in the end we are
confident we have gathered requirements that accurately fit the clients needs, the process is
slower and potentially more tedious in this kind of arrangement. Anticipating this and
incorporating these delays into the project plans up front will help set out all our expectations.

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9.0 Project Cost Estimate
JABIT Digital Designs and Ideas is a well established company and we have been in business
for over ten years. All our staff a highly trained and their skills are regularly updated to keep up
with the changes in technology.
Our usual costs for a project of this kind is $75.00 per hour but since this scenario based
training project is being developed for such a good cause we have decided to reduce our
costs to a set rate of $40.00 per hour (Appendix 4: Project Cost Estimate Table 6)
to analyze, design and develop the scenario based prototype for parents /carers of teenagers.

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10.0 Recommendations
There are many tools and systems that provide learning outcomes, but, in terms of self-paced
learning outcomes, none, rival scenario based e-learning. It is the writers view that the most
effective method for the scenario based functional prototype is an interactive scenario based
CD/DVD. The value of the scenario based, interactive CD/DVD will be recognized for its
outstanding contribution from The Department of Community Services for parents/carers of
teenage with drug issues …teenagers may be affected by using drugs but the parents/carers
are also suffering when dealing with their teenagers….
The use of scenario based training will increase the overall understanding and satisfaction
levels for parents/carers. There is also the business benefit of labor cost savings - staff time
would be saved by replacing manual Q/A phone calls and discussions/interviews with
parent/carers queries.
I highly recommend the scenario based functional prototype be produced and given to the
parents/carers who need it the most, drugs amongst teenagers is on the rise and most parents
have no idea of how to understand or deal with teenagers especially when they use drugs...and
most parents would prefer to view such material in their own home.

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11.0 References
1. The value of multimedia in learning Article

Web site: http://www.adobe.com/designcenter/thinktank/valuemedia/
( Accessed: September 18, 2008)
2. Dwyer K (2006), The Benefits of Scenario Based Training. Ezine Articles.

Web site: http://ezinearticles.com/?The-Benefits-of-Scenario-Based-Training&id=341951
(Accessed September 16, 2008)
3. Kindley R.W. (2002), Scenario-Based E-Learning: A Step Beyond Traditional ELearning.

Learning Circuits,
Web site: http://www.learningcircuits.org/2002/may2002/kindley.html
(Accessed September 16, 2008)
4. Whittingham T(2008), The process Scenario-Based Training:

Wiki site: http://addmproject.sydneyinstitute.wikispaces.net/
5. Stockvault Free Photographs (image source)

Web site: http://www.stockvault.net/People_g22-Kite_Festival_p5238.html

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12.0 Appendices
12.1 Appendix 1: Analysis of Target Audience (Q/A) Table
Target Audience Analysis

Understanding about Drugs
What do you know about drugs? 60% 40%
Read About Drugs Basic Understanding
Are you embarrassed to talk about drugs in front of other

people? 80% Yes 20% No
Do you know if your teenager is using drugs?

40% Yes 60% No
Would you prefer to view a cd/dvd with content on drugs

in your own home? 100% Yes 0% No
General Questions
What is your age? Ages range between 20 and 70 years
Gender Female 69% Male 31%
Education Higher Education 60% Not completed 40%
Relationship to teenager who Both Parents 20%

live with you?
Mother 35%
Father 12%
Sister 7%
Brother 3%
Aunt 4%
Uncle 2%
Grandparents 8%
Other Carer 9%
Nationality
What nationality are you? Indigenous 30%
Spanish 5%
Chinese 15%
Australian 40%
Lebanese 6%
Turkish 4%
Technology
Do you have a home 90% Yes 10% No
Computer?
Do you have access to a 100% Yes 0% No
computer?
Table 1: Target Audience Analysis Table

12.2 Appendix 2: Project Work Schedule Table
JABIT’s Project Work Schedule

Task Start Start Finish Date Finish Description Estimate Actual
Date Time Time Time Time
Jabit Digital Designs & Ideas Sub- Familiarization with client requirements for project plan business report - list content.
contracted given project plan brief 08/09/08 11.00 am 1.00 pm 2.00 hrs 1.00 hrs
Phase 1 Prepared a project plan which shows the potential of scenario-based training for enabling parents
Develop Project Plan Business and carers to participate in real life situations related to caring for teenagers by using this form of
Report 10/09/08 9.00 am 4.00 pm instruction (simulated learning). 4.00 hrs 3.00 hrs
Liaise with project Manager Tony 11/09/08 10.00 am 11/09/08 11.00 am Confirm via email with project Manager the required content of the business report.
1.00 hrs 1.00 hrs
Continue Report- Research Research why scenario based training is best for client.
12/09/08 11.00 am 14/09/08 3.00 pm What are the benefits to the client and parent/carers? 4.00 hrs 2.00 hrs
Continue Report Organise and conduct Audience Analysis – questionnaires to survey 100 parents/carers - charts
- Audience Analysis 15/09/08 10.00 am 19/09/08 4.00 pm produced from the % results. 16.00 hrs 10.00 hrs
Continue Report Develop concept and Ideas – feasibility and implementation of prototype.- produce image of concept
- Concepts/Ideas 22/09/08 10.00 am 24/09/08 4.00 pm map 4.00 hrs 2.00 hrs
Continue Report- Project Schedule 24/09/08 1.00 pm 24/09/08 5.00 pm Develop project work schedule table for all tasks throughout development of project. 4.00 hrs 2.00 hrs
Continue Report- Risk Management 26/09/08 10.00 am 26/09/08 2.00 pm Developed - Conduct Risk Management Assessment/ Contingency Plan table. 2.00 hrs 1.00 hrs
Project Plan report completed Author/Designer Judy Beddoni - complete report and pass to project Manager Tony to pass on to
29/09/08 11.00 am client for approval. 1.00 hrs 1.00 hrs
Approval of Project Plan by Client 30/09/08 9.00 am 02/10/08 10.00 am Allow maximum 3 days for approval by client. 24.00 hrs
Liaise with Project Manager Tony After approval Send email Tony project manager–- check for any client modifications to project plan.
03/10/08 10.00 am 03/10/08 11.00 am 1.00 hrs
Phase 1 completed Total hours 38.00 hrs
Phase 2
Commence development of the
product specification (non-functional 06/10/08 9.00 pm 14/10/08 Produced storyboards that will illustrate the content of screens. 3.00 hrs
prototype). - storyboards
Continue development of the product
specification (non-functional prototype)
Prepare – text content 06/10/08 1.00 am 6/10/08 4.00 pm Create and write text 3.00 hrs
Prepare – Quiz Scenarios 07/10/08 9.00 am 7/10/08 5.00 pm Write scripts for quiz scenarios 8.00 hrs
Prepare – Narration scripts 08/10/08 9.00 am 08/10/08 5.00 pm Write scripts for narration 5.00 hrs
Prepare – Image content 09/10/08 11.00 pm 09/10/08 5.00 pm Produce/source still image elements 5.00 hrs
Prepare – Audio content 10/10/08 9.00 am 13/10/08 5.00 pm Produce sound, background music and narration 10.00 hrs
Project Plan Scenario Based Training Date: 30th September 2008

Prepare – Video content 14/10/08 9.00 am 20/10/08 5.00 pm Produce/source and edit videos elements 24.00 hrs
specification (non-functional
prototype). - wireframes 21/10/08 9.00 pm 21/10/08 1.00 pm Produced wireframe illustrating the placement of elements on a screen. 4.00 hrs
– navigational chart 22/10/08 1.00 pm 22/10/08 4.00 pm Produced navigation chart that illustrates the interaction between screens. 3.00 hrs
Business report for client with product
specification (non-functional prototype) 23/10/08 9.00 pm 24/10/08 4.00 pm Create report for client include illustrations of all product specifications. 4.00 hrs
Completed product specification report Author/Designer Judy Beddoni - completed the product specification (non-functional prototype) report
27/10/08 11.00 am - passed to project Manager Tony to pass on to client for approval. 1.00 hrs
Approval of the product specification
(non-functional prototype) by Client 27/10/08 9.00 am 29/10/08 10.00 am Allow maximum 3 days for approval by client. 24.00 hrs
Liaise with Project Manager Tony 30/10/08 9.00 am 30/10/08 10.00 am After approval - Send email Tony project manager–check for any client modifications to project plan. 1.00 hrs
Phase 2 completed Total hours 71.00 hrs

Phase 3
Commence development of the
functional prototype 30/10/08 11.00 am 24/11/08 Development of the functional prototype from the product specifications.
Develop – Animation 04/11/08 9.00 am 04/11/08 12.00 pm Develop animated images/ buttons etc 3.00 hrs
Develop – User interface 11/11/08 9.00 am 13/11/08 5.00 pm Develop user interface 8.00 hrs
Develop – Navigation 14/11/08 9.00 am 19/11/08 5.00 pm Develop and organize all interactive content with navigation 8.00 hrs
Develop – Interaction 20/11/08 9.00 am 21/11/08 5.00 pm Produce interactive scenarios from scripts 2.00 hrs
Completed functional prototype 24/11/08 3.00 pm Product prototype transferred to CD/DVD 1.00 hrs
Evaluation and usability testing of the Usability testing of the four primary elements for:
prototype by parents/ carers prior to Ease and effectiveness of navigation, Usefulness of content, Effectiveness of presentation, Task
final presentation 25/11/08 9.00 am 26/11/08 5.00 pm success rate. 8.00 hrs
Produce client PowerPoint Produce a narrated slide show presentation that illustrates the product’s navigation paths and
presentation 27/11/08 9.00 am highlights the product’s features. 4.00 hrs
Slideshow Presentation Completed 28/11/08 5.00 pm Transferred completed presentation to a CD. 1.00 hrs
Project completed Pass onto project manager Tony- to Present to client - completed prototype CD/DVD and the
01/12/08 9.00 am 01/12/08 10.00 am Presentation CD for acceptance and approval. 1.00 hrs
Phase 4 01/12/08 11.00 am 12.00 pm Present completed prototype and show slideshow presentation to client for approval 1.00 hrs
Presentation to Client
Approval/acceptance of the scenario
based (functional prototype) by Client 01/12/08 2.00 pm 01/12/08 3.00 pm Sign Off after acceptance… Project Completed 0.30 hrs
Phase 3 - 4 completed Total hours 37.00 hrs
Table 4: Project Work Schedule Table

12.3 Appendix 3: Risk Management Table
Risk Management Table

Risk Likelihood Impact Risk Response Responsibility
(H/M/L) (H/M/L) (Containment or contingency strategies)
Personnel
Loss of key staff L L All staff are trained in all aspects of digital media work and have been with our company for Jabit
average of 5 years –
Skills, training L L Ongoing skills are update with training this is part of our business as technology is always Jabit
changing.
Client/Designer Relationship
Client response delay in approval M H We have allowed a maximum of three days for client to approve the stages of development of the
project.
Achieving customer acceptance of L H By following the product specifications and project plan as approved and signed off by the client Client
the deliverables through out the product development this would be very unlikely to happen. Jabit
Financial/Budget
Project Schedule L M Our Staff are entitled to bonus payment for projects completed on schedule. Jabit
Business interruption L M We expect our clients to pay on time through out the development of their project that why we Client
organize a quarterly payment plans it is part of our contract agreement with the client. Jabit
Operational
Badly-designed products L H By following the product specifications and project plan as approved by the client through out the Jabit
product development this would be very unlikely to happen. Client
Computer /equipment - breakdown L M We are well insured and covered by replacement of computer/ equipment if parts are unavailable. Jabit
or unavailability of parts
Inexperienced personnel L L All our staff are experienced in digital media and graphic design. Jabit
Planning and scheduling conflicts L L We prefer to complete one project before we commence another thus avoiding conflict in planning Jabit
and schedules. Client maximum 3 days for approval of phases. Client
Supply delays L L We organize to have all the supplies required at the commencement of the development of the Jabit
project.
Natural and man-made disaster
Arson/fire L H Only for the inconvience this would cause – we are well insured for any loss – our data is Jabit
continually backed up off site every hour to prevent any loss of project material and content.
Electrical 'spikes' L M “ As above” Jabit
Table 5: Risk assessment and Management Table

12.4 Appendix 4: Project Cost Estimate Table
Scenario Based Training

Project Costs for Prototype
30th September
Produced 2008 For DOC's By Judy Beddoni
PROJECT BUDGET (Captures All Hourly Costs associated with Analysis, Design, Development, Implementation, and
Testing the Prototype)
Project Cost per hour $40.00 Phase 1 Phase 1 Phase 2 Phase 2 Phase 3 Phase 3 Phase 4 Phase 4 Budget Actual Variance
Planned Actual Planned Actual Planned Actual Planned Actual to Date to Date to Date
Development Plan $1,560.00 $920.00 $640.00
Check Client Requirements 2.00 1.00 $80.00 $40.00 $40.00
Develop Project Plan 4.00 3.00 $160.00 $120.00 $40.00
Liaise Project Manager 1.00 1.00 $40.00 $40.00 $0.00
Research 4.00 2.00 $160.00 $80.00 $80.00
Target Audience Analysis 16.00 10.00 $640.00 $400.00 $240.00
Concepts/Ideas 4.00 2.00 $160.00 $80.00 $80.00
Project Schedule 4.00 2.00 $160.00 $80.00 $80.00
Risk Assessment 2.00 1.00 $80.00 $40.00 $40.00
Project Plan to Project Manager 1.00 1.00 $40.00 $40.00 $0.00
Liaise Project Manager 1.00 $40.00 $0.00
Non-functional prototype $0.00 $0.00 $0.00
Storyboards 3.00
Write -Text Content 3.00
Write Scripts - Quiz Scenarios 8.00
Write Scripts - Narration 5.00
Create/source - Images 5.00

Create/source - Audio
10.00
Create/source - videos 24.00
Wireframes 4.00
Navigation 3.00
Report - Product Specifications 4.00
PS Report to Project Manager 1.00
Liaise Project Manager 0.30
Functional Prototype $0.00 $0.00 $0.00
Create - Animation 3.00
Develop User Interface 8.00
Develop - interactive Content 8.00
Develop _Scenarios 2.00
Transfer Prototype to CD/DVD 1.00
Usability Testing 8.00
Produce narrated slideshow 4.00
Transfer Presentation to CD 1.00
Products to Project Manager 1.00
Presentation to Client 1.00

Total Hours 39.00 23.00 70.30 0.00 36.00 0.00 1.00 0.00
Total Costs $1,560.00 $920.00 $2,812.00 $0.00 $1,440.00 $0.00 $40.00 $0.00 $1,560.00 $920.00 $640.00
Progress Payments $0.00 $0.00 $0.00
Project Complete - sign off Jabit Signature: Client Signature:
Table 6: Project Cost Estimate Table

13.0 Approval
Prepared and written by Judy Beddoni
Signature:……………………………… Date: 30th September 2008
Agreed and Approved by:…………………………………………… Date: ……………………..
Project Manager:…………………………………………………….(Print Name)
Agreed and Approved by:…………………………………………… Date:………………………
Client:………………………………………………………….…….(Print Name)

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SCENARIO BASED TRAINING

PROJECT PLAN REPORT

Project Plan Author: Judy Beddoni

Company: “JABIT Digital Designs & Ideas”

Multimedia Designer: Judy Beddoni

Telephone: 02 9999 9990

Mobile: 0430 228 379

Client: Multimedia Design company based in Canberra,

Project: Analysis, design, and develop a functional scenario

Project Manager: Tony Whittingham

Sub-contracted Designer: Judy Beddoni – “JABIT Digital Designs & Ideas”

Project Start Date: 8th September 2008

Projected Finish Date: 1st December 2008

Author: Judy Beddoni ‘JABIT” Digital Designs and Ideas Page 2 of 30

Author: Judy Beddoni ‘JABIT” Digital Designs and Ideas Page 3 of 30

Figure 1: Military Scenario Based Training ......................................................................................................... 8

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Table 2: Project Feasibilty Interviewy table 13

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1.0 Client Requirements

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2.0 Why Scenario Based Training

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2.1 The Scenario Based Training Process

Scenario-based training occurs in a context, situation, or social framework. The focus is on

Figure 2: A Scenario Based Training Navigation Strategy

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3.0 Target Audience

Prior Knowledge, I have worked for over twenty five years:

A wide socio/economic range of parents, grandparents, carers, older brothers

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Parent/Carer's Background Information

Une mploye d 45%

Educa tion not comple te d 40%

Highe r Educa tion 60%

Figure 3: Chart illustrating parent/carers background information

Parent/Carer's Understanding About Drugs

Prefer to view a cd/dvd in your own home 100%

Don’t know if teenager is using drugs 60%

Know their teenager is using drugs 40%

Have a basic understanding about drugs 40%

Have read about drugs 60%

Figure 4: Chart illustrating parent/carers understanding about drugs

Parent/Carer's Relationship to Teenager

Figure5: Chart illustrating Relationship of Parent/Carers to Teenager

Author: Judy Beddoni ‘JABIT” Digital Designs and Ideas Page 11 of 30

Figure 6: Chart illustrating Nationality of Parents/Carer’s

Parents/carers will be using the scenario based training method to improve

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4.0 Project Feasibility

To complete this task we -

Project Feasibility Interview

Table 2: Project Feasibilty Interview table

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4.1 Project Benefits

Benefits of Multimedia in Learning:

Author: Judy Beddoni ‘JABIT” Digital Designs and Ideas Page 14 of 30

5.0 Project Purpose

5.1 Project Goals

Design and develop the product specification (non-functional prototype)

Analysis, design, and develop a functional scenario-based training prototype that

The completed functional scenario-based training prototype and narrated slide

After acceptance sign off for project completion.